# A & M Pest Control

**Trade:** Pest Control · **Address:** 572 Main St #4, West Yarmouth, MA 02673 · **Phone:** (508) 237-9536 · **Website:** https://aandmpest.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business · **Languages:** English

**Rating: 4.0/5** (medium confidence) — from 79 reviews across 5 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative.

## The honest read

A&M Pest Control is a pest control company based in West Yarmouth handling the usual Cape Cod lineup — ants, mice, wasps and hornets, ticks, termites and more — for homes across the area. It carries an A+ Better Business Bureau rating as an accredited business, and one 2026 customer, starting a new mouse treatment, described it as "a local, family owned and operated business."

What stands out reading through nearly 80 reviews is how consistently customers name their technician directly — John, Adrian, Al, Ben, Aaron, Jeremy — and describe the same things: showing up on time, calling ahead, explaining what they found, and following up. A 2026 reviewer described a technician clearing a nest of 300 yellow jackets and the company responding within hours on a Saturday call. Several customers describe multi-year relationships, including one who's used A&M for their cottage for over a decade and another who's worked with the same technician, Al, for more than 10 years.

Two detailed complaints stand out against that record. A 2025 review said a mouse problem was never actually resolved despite repeat visits, with invoices but no real follow-up. A 2024 review described a job where services were quoted and approved but not fully completed, while the customer was still billed the full amount, and was critical of how a manager handled the dispute. Both are worth asking about directly if a job doesn't seem to be resolving the problem.

For routine pest issues or a same-day wasp emergency, A&M has an unusually deep and consistently positive record on Cape Cod — just stay on top of any job that isn't clearly resolved, and get the service scope in writing.

**Strengths:**
- Named technicians praised — reviewers repeatedly credit the same techs by name
- Fast emergency response — same-day wasp and hornet removals cited in reviews
- Long-tenured clients — several customers report 10-plus years of service

**Concerns:**
- Unresolved mouse job — a 2025 review said the problem was never fixed despite repeat visits
- Billing dispute — a 2024 review said incomplete work was still billed in full

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Better Business Bureau accredited business with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/pest-control/a-m-pest-control-0021-143867) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/pest-control/a-m-pest-control-0021-143867) — “Better Business Bureau: accredited / certified / member”
- BBB lists a broad range of services including ant, mice, tick, wasp and termite control _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/pest-control/a-m-pest-control-0021-143867) — “Services offered (Better Business Bureau): Ant Control, Bacterial Treatments, Cricket Control, Earwig Control, Hornet Control, Mice Control,…”
- Reviewers consistently name and praise specific technicians for punctuality, communication and thoroughness _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tscWExSTFjbUpEYVhsQmVrazBTMUZOYUdSc1ZrRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOklqa1I1cmJDaXlBekk0S1FNaGRsVkE%7C%7C?hl=en) — “5★ Our technician John came right out. He was terrific. Dealt with a nasty nest of 300 yellowjackets! Word is out in the wasp community- the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRmJVMDRha3BIUmxSYWNEaFJkSFUxUWtsWE1GRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOlRFbU04akpHRlRacDhRdHU1QklXMFE%7C%7C?hl=en) — “5★ We’ve had a great experience with John over the past two years. He’s friendly, punctual for scheduled appointments, and sprays thoroughly…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSNFNGazJVa3ROV21GUE5YRjVXVzh6TVdoUmNVRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOlR4SFk2UktNWmFPNXF5WW8zMWhRcUE%7C%7C?hl=en) — “5★ ALWAYS grateful to Adrian, who is totally on top of our ever-changing pest situation since we live right on a forest. Always the best ene…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBaE52d2t3RRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CIHM0ogKEICAgMCAhNvwkwE%7C%7C?hl=en) — “5★ Adrian always does an outstanding job and respects the property as he completes it.  Highly recommend Adrian and A&M Pest control.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVeFFqazVkbk5SYTFWSFZVTkZZMDR5UkZCeVgzYxAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOlUxQjk5dnNRa1VHVUNFY04yRFByX3c%7C%7C?hl=en) — “5★ John was great! He gave honest insights based on what he found during the initial inspection and didn’t try to upsell any unnecessary ser…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21waldIbHJUMmhYY0ZOak1GSk1SMDVQV1ZZMmVYYxAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOmpjWHlrT2hXcFNjMFJMR05PWVY2eXc%7C%7C?hl=en) — “5★ John went above and beyond to identify and solve pest problems in our house. Very conscientious and friendly.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvLXJhbzZnRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CIHM0ogKEICAgMCo-rao6gE%7C%7C?hl=en) — “5★ Al does a great job and explains everything and gives great tips.  Always professional, calls in advance and is always on time”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURENmVta0Z3EAE!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CIHM0ogKEICAgIDD6emkFw%7C%7C?hl=en) — “5★ Al is a true professional. He is always prepared, on time , and very knowledgeable.  I’ve been working with A &M for over 10 years.  Al i…”
- A 2026 review described same-day emergency response and removal of a large yellow jacket nest _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1cmJsOVZORGhmZUZwamVIbGZTVk5aZFhkU1NHYxAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOk5rbl9VNDhfeFpjeHlfSVNZdXdSSGc%7C%7C?hl=en) — “5★ We were in need of help on a Saturday with a yellow jacket problem! Your company responded within a few hours. Your technician was so pro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tscWExSTFjbUpEYVhsQmVrazBTMUZOYUdSc1ZrRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOklqa1I1cmJDaXlBekk0S1FNaGRsVkE%7C%7C?hl=en) — “5★ Our technician John came right out. He was terrific. Dealt with a nasty nest of 300 yellowjackets! Word is out in the wasp community- the…”
- Multiple customers describe using the company for a decade or more with the same technician _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFdFlrUXRTRlJHTjJoaFYwSlZTblkwTlVSQ1YyYxAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOjEtYkQtSFRGN2hhV0JVSnY0NURCV2c%7C%7C?hl=en) — “5★ Aiden and pest control has been servicing my cottage for over 10 years. They are amazing. I want to thank John especially for coming out …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURENmVta0Z3EAE!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CIHM0ogKEICAgIDD6emkFw%7C%7C?hl=en) — “5★ Al is a true professional. He is always prepared, on time , and very knowledgeable.  I’ve been working with A &M for over 10 years.  Al i…”
- A 2025 review said a mouse problem was never resolved despite repeat visits, with invoices but no real follow-up _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGMFZVVkxlbHB5WDFOR2NGaE5iVWw0YUdjNWFIYxAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOjF0VUVLelpyX1NGcFhNbUl4aGc5aHc%7C%7C?hl=en) — “1★ Poor customer relations,  did not fix the mouse problem, no follow up,  only invoices for service done poorly.”
- A 2024 review described services quoted and approved but not fully completed while the customer was still billed in full, and criticized how a manager handled the dispute _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2a2NDdDdBRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CIHM0ogKEICAgICvkcCt7AE%7C%7C?hl=en) — “1★ Awful, AWFUL company. Doesn’t show up when committed to, quotes for services and once services are approved, don’t complete all services …”
- Google shows 4.9 stars from 117 ratings _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=A%20%26%20M%20Pest%20Control&query_place_id=ChIJmbSMNHI6-4kR5oT3_f4yqBA) — “Google: 4.9★ from 117 ratings”
- Porch shows 4.8 stars from 18 ratings _(confidence: low)_
  - [Porch](https://pro.porch.com/west-yarmouth-ma/pest-control-contractors/a-and-m-pest/pp) — “Porch: 4.8★ from 18 ratings”
- Specializes in Pest Control _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/pest-control/a-m-pest-control-0021-143867) — “Services offered (Better Business Bureau): Ant Control, Bacterial Treatments, Cricket Control, Earwig Control, Hornet Control, Mice Control,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSRmJVMDRha3BIUmxSYWNEaFJkSFUxUWtsWE1GRRAB!2m1!1s0x0:0x10a832fefdf784e6!3m1!1s2@1:CAIQACodChtycF9oOlRFbU04akpHRlRacDhRdHU1QklXMFE%7C%7C?hl=en) — “5★ We’ve had a great experience with John over the past two years. He’s friendly, punctual for scheduled appointments, and sprays thoroughly…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=A%20%26%20M%20Pest%20Control&query_place_id=ChIJmbSMNHI6-4kR5oT3_f4yqBA): 4.9★ from 117 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=A%20%26%20M%20Pest%20Control&query_place_id=ChIJmbSMNHI6-4kR5oT3_f4yqBA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/west-yarmouth/profile/pest-control/a-m-pest-control-0021-143867): Listed on this source
- [Official Website](https://aandmpest.com): Self-reported profile and service details
- [Porch](https://pro.porch.com/west-yarmouth-ma/pest-control-contractors/a-and-m-pest/pp): 4.8★ from 18 ratings

## Recent reviews

- **5/5 · Google Reviews · Coach Andy Sharry · 2026-08-11**: Our tech Jeremy was easy to work with, knowledgeable, skilled, and communicated very well. We're very confident in starting a relationship with A&M, and Jeremy, to eradicate these mice.  It always feels better to partner with a local, family owned and operated business on Cape Cod.
- **5/5 · Google Reviews · Lana Quincy · 2026-08-10**: We were in need of help on a Saturday with a yellow jacket problem! Your company responded within a few hours. Your technician was so professional and helpful. He had a great sense of humor and made us confident in the service provided. Problem was solved quickly! Thank you for helping us in an emer…
- **5/5 · Google Reviews · Timothy Somadelis · 2026-08-04**: Prompt and effective service!
- **5/5 · Google Reviews · Beth Griminger · 2026-07-27**: Our technician John came right out. He was terrific. Dealt with a nasty nest of 300 yellowjackets! Word is out in the wasp community- there’s a new sheriff in town and his name is John.
- **5/5 · Google Reviews · Susan · 2026-07-23**: We’ve had a great experience with John over the past two years. He’s friendly, punctual for scheduled appointments, and sprays thoroughly inside and outdoors. The treatments have eliminated the ants very effectively. We’d definitely recommend A & M Pest Control and John for your pest control issues.
- **5/5 · Google Reviews · Janet Gallugi · 2026-07-16**: Jeremy was great- informative and professional. Thank you for your help!
- **5/5 · Google Reviews · Dave Giguere · 2026-06-26**: Thanks for dealing with the ants!!
- **5/5 · Google Reviews · Barbara Stanford · 2026-06-08**: Aiden and pest control has been servicing my cottage for over 10 years. They are amazing. I want to thank John especially for coming out so promptly.
- **5/5 · Google Reviews · Margaret Sherman · 2026-05-06**: John did a great job and was very personable.
- **5/5 · Google Reviews · Rosemary Nicholls · 2026-04-20**: John was knowledgeable, efficient and friendly.

---

Data freshness: last scanned 2026-08-24T03:31:52.229Z.
Cite as: A & M Pest Control — Tavlee (https://tavlee.com/contractor/a-and-m-pest-control-west-yarmouth)
Source: https://tavlee.com/contractor/a-and-m-pest-control-west-yarmouth