--- title: "A-Tech Commercial Parts & Service" description: "A-Tech Commercial Parts & Service holds a 1.7-star rating from 15 ratings on Google. Its website offers 24/7 emergency service and names Franklin, Hampden " doc_version: "2026-10-31" last_updated: "2026-10-31" --- # A-Tech Commercial Parts & Service **Trade:** Appliance Repair · **Address:** 428 Hayden Station Rd, Windsor, CT 06095 · **Phone:** (800) 832-8324 · **Website:** https://www.atechcps.com/ · **Languages:** English **Rating: 1.7/5** (medium confidence) — from 11 reviews across 6 sources. 9% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read A-Tech Commercial Parts & Service holds a 1.7-star rating from 15 ratings on Google. Its website offers 24/7 emergency service and names Franklin, Hampden and Berkshire as its service area. A 2026 Google customer wrote that travel, fuel surcharge and freight came to $200 before any work began, and that service calls sometimes took a week and sometimes two months. A 2025 customer said the technician who showed up acknowledged he was not trained on the equipment they called about, and that a follow-up visit took three weeks before the technician could not complete the job. A 2024 customer said they were overcharged to repair Blodgett oven doors and charged for travel when the technician was only two towns over. A 2023 customer said no one called back to schedule a dishwasher service appointment after three weeks. A 2022 customer whose pizzeria had no pizza oven said it took seven phone calls over four days to reach the service manager, and that service was then two weeks out. A 2022 customer said a walk-in freezer and walk-in cooler repair worked for a week, and that a different technician then called it unfixable and charged a service fee for driving out. **Concerns:** - A long wait — a 2026 customer said service sometimes took two months - An unfinished repair — a 2025 customer said the technician could not complete the job - A travel charge — a 2024 customer was charged travel from two towns over - No callback — a 2023 customer waited three weeks for a dishwasher appointment - A repeat failure — a 2022 customer said a freezer repair worked one week ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 1.7 stars from 15 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=A-Tech%20Commercial%20Parts%20%26%20Service&query_place_id=ChIJG1beAuz-5okRlx4DT5f5Akg) — “Google: 1.7★ from 15 ratings” - A 2026 customer said travel, fuel surcharge and freight came to $200 before work began and visits sometimes took two months _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kQmJYUjZTRzFtZFc4dFQxZ3RlV1p4TWtFeU9WRRAB!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CAIQACodChtycF9oOmdBbXR6SG1mdW8tT1gteWZxMkEyOVE%7C%7C?hl=en-US) — “1★ Would not recommend, between travel, fuel surcharge, and freight you're $200 down before they even touch anything. After placing a servi…” - A 2025 customer said the technician was not trained on the equipment and a follow-up visit could not complete the job _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4QmJ6aFRiR1JEU1hKMU5FeG5TRjlRTVZCWVRVRRAB!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CAIQACodChtycF9oOkxBbzhTbGRDSXJ1NExnSF9QMVBYTUE%7C%7C?hl=en-US) — “1★ Absolutely do not utilize this company if you need service done well or in a timely manner. Service tech that showed up was solid individ…” - A 2024 customer said they were overcharged for a Blodgett oven door repair and for travel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0dHFQM2JREAE!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgIDttqP3bQ%7C%7C?hl=en-US) — “1★ Horrible company. Overcharged to repair our Blodgett oven doors. Charged for the inept tech to stay on the phone with the company. We …” - A 2023 customer said no one called back to schedule a dishwasher service after three weeks _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGdGFMMExREAE!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgICFtaL0LQ%7C%7C?hl=en-US) — “1★ Call to schedule an appointment for a dishwasher service. Never call back to assign us an appointment it’s been 3 weeks. Go elsewhere the…” - A 2022 customer said a pizza oven outage took seven calls over four days and a two-week wait _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQta3NXYnZ3RRAB!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgID-ksWbvwE%7C%7C?hl=en-US) — “1★ Must be under different ownership because they rpreviously esponded expediently and competently on ALL service calls!! Not any more!! 7 p…” - A 2022 customer said a walk-in freezer and cooler repair worked for a week before being called unfixable _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXd3RMa09BEAE!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgIDWwtLkOA%7C%7C?hl=en-US) — “1★ We use A-Tech to fix our walk in freezer and walk in cooler. We pay for the part and service. Funny thing is that, it works for a week an…” - Offers 24/7 emergency service, according to its website _(confidence: medium)_ - [Official Website](https://www.atechcps.com) — “Stated offer (self-reported): 24/7 emergency service” - Specializes in Appliance Repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0dHFQM2JREAE!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgIDttqP3bQ%7C%7C?hl=en-US) — “1★ Horrible company. Overcharged to repair our Blodgett oven doors. Charged for the inept tech to stay on the phone with the company. We …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGdGFMMExREAE!2m1!1s0x0:0x4802f9974f031e97!3m1!1s2@1:CIHM0ogKEICAgICFtaL0LQ%7C%7C?hl=en-US) — “1★ Call to schedule an appointment for a dishwasher service. Never call back to assign us an appointment it’s been 3 weeks. Go elsewhere the…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Connecticut/comments/1pq3d58/reputable_auto_repair_in_sect/nuryagf/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=A-Tech%20Commercial%20Parts%20%26%20Service&query_place_id=ChIJG1beAuz-5okRlx4DT5f5Akg): 1.7★ from 15 ratings - [Official Website](https://www.atechcps.com): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=A-Tech%20Commercial%20Parts%20%26%20Service&query_place_id=ChIJG1beAuz-5okRlx4DT5f5Akg): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/windsor/profile/major-appliance-services/a-tech-commercial-parts-service-inc-0111-87062895): Listed on this source - [Local News](https://cfesa.com/directory/a-tech-commercial-parts-service/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · carlos ortiz · 2026-01-27**: Would not recommend, between travel, fuel surcharge, and freight you're $200 down before they even touch anything. After placing a service call, sometimes they come in within a week, sometimes it takes two months. Some techs are decent, some don't seem to have a clue. Usual invoice ranges between… - **1/5 · Google Reviews · Test Kitchen · 2025-11-19**: Absolutely do not utilize this company if you need service done well or in a timely manner. Service tech that showed up was solid individual but acknowledged himself he was not trained or knowledgable about the piece of equipment we called about. Had to call another company’s service tech for assist… - **1/5 · Google Reviews · K · 2025-11-14**: Do not call this company. Will come look and do nothing. Useless technician better off looking elsewhere - **1/5 · Google Reviews · Timothy Baker · 2025-04-15**: I miss that tall guy Matt that used to work there. I heard he is still with the company, but moved to Boston - **1/5 · Google Reviews · aditya mall · 2025-03-26**: Disgusting experience. Had a guy with a gaotee do some work for us, it was a nightmare - **1/5 · Google Reviews · mark safalow · 2024-02-04**: Horrible company. Overcharged to repair our Blodgett oven doors. Charged for the inept tech to stay on the phone with the company. We were charged an outrageous amount for the tech to travel to us when he is only two towns over. Would avoid this company! - **1/5 · Google Reviews · Panagis Valsamis · 2023-10-30**: Call to schedule an appointment for a dishwasher service. Never call back to assign us an appointment it’s been 3 weeks. Go elsewhere these people don’t value customers or peoples time. - **1/5 · Google Reviews · vigan pacuku · 2023-05-26**: Biggest scam artist in the world! Do not use them! Very un professional and rude! That’s not how you treat customers. - **1/5 · Google Reviews · clayton cardin · 2022-11-25**: Must be under different ownership because they rpreviously esponded expediently and competently on ALL service calls!! Not any more!! 7 phone calls over 4 days and I FINALLY get the service manager (who's scheduled for 9:15!!) on the phone to inform me that my emergency (no pizza oven for a pizzeria… - **1/5 · Google Reviews · Wei Lin · 2022-03-18**: We use A-Tech to fix our walk in freezer and walk in cooler. We pay for the part and service. Funny thing is that, it works for a week and then it doesn’t. We called them and a different technician came out and say that it is unfixable and charge us service fee for driving out to us and checking out… --- Data freshness: last scanned 2026-10-30T22:35:09.378Z. Cite as: A-Tech Commercial Parts & Service — Tavlee (https://tavlee.com/contractor/a-tech-commercial-parts-and-service-windsor) Source: https://tavlee.com/contractor/a-tech-commercial-parts-and-service-windsor ## Sitemap [Full site index](https://tavlee.com/sitemap.md)