# ABC Homes Appliance Repair **Trade:** Appliance Repair · **Phone:** (617) 500-6181 · **Website:** https://abchomes-appliance.com/ · **Languages:** English **Rating: 4.0/5** (medium confidence) — from 16 reviews across 7 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 11 reviews, 0 negative. ## The honest read ABC Homes Appliance Repair is a family-run Norwood shop customers call for same-day fixes on washers, dryers, ovens, and refrigerators, and reviewers keep naming the same technicians — Ali, Robert, and Max — by name when they write in. Recent reviews describe the same kind of visit: fast, well-explained repairs with no runaround. On a holiday in September 2026, a technician came out on short notice to fix an overflowing washer with no surprise charges. Ali diagnosed a stove problem the same day in June and returned a week later for a dead oven, both times with reviewers noting clear communication. Robert gets similar praise — for talking a homeowner through a struggling refrigerator until it started cooling again, and separately for pulling apart a double oven microwave just to replace its light. In late 2025, Thumbtack reviewers describe Max installing a dishwasher quickly, plus two other jobs — a dishwasher and a dryer — that needed a return visit once a replacement part arrived, both resolved without complaint. One thing worth noting: the company's age varies depending on where you look. Its own site and Thumbtack both say about 15 years in business, tracing back to a start in Chestnut Hill before the move to Norwood, while a newer Angi listing claims 26 years with no reviews yet. For a same-day appliance fix — a dead washer, a fridge that stopped cooling, an oven on the fritz — ABC Homes is a strong, EPA-certified option; if a specific technician handled a similar repair well before, most reviewers simply ask for that person by name again. **Strengths:** - Named technicians — Ali, Robert, and Max repeatedly praised by name - Same-day response — fixed a holiday washer emergency on short notice - Clear explanations — reviewers cite plain-language walkthroughs of the fix - EPA certified — credentialed for refrigerant and cooling system work **Concerns:** - Years-in-business mismatch — site and Angi list different tenure **Where sources disagree:** - The company's site and Thumbtack say about 15 years in business; a newer Angi listing claims 26 years. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Sixteen reviews from 2025 to 2026 are almost entirely five-star, with eleven of them in the last six months and none negative. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=ABC%20Homes%20Appliance%20Repair&query_place_id=ChIJ776d-Fwi644R4fWsqfaaCnM) — “Google: 5★ from 11 ratings” - [Thumbtack](https://www.thumbtack.com/ma/norwood/handyman/abc-homes-appliance-repair/service/565231454989164548) — “Thumbtack: 4.9★ from 12 ratings” - Reviewers name technician Ali specifically for fast, clearly explained stove and oven diagnostics. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRMVFVaENMVlJhUzNrdFVGZGZlVEpaYUZGa1FYYxAB!2m1!1s0x0:0x730a9af6a9acf5e1!3m1!1s2@1:CAIQACodChtycF9oOlQ1QUhCLVRaS3ktUFdfeTJZaFFkQXc%7C%7C?hl=en) — “5★ This afternoon Ali from ABC homes appliance repair came for a diagnostics on my stove. He quickly figured out the problem, was very thor…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KaVJEUjFlRE0yTWtNelZGTTFlbGhTWmxseExWRRAB!2m1!1s0x0:0x730a9af6a9acf5e1!3m1!1s2@1:CAIQACodChtycF9oOmJiRDR1eDM2MkMzVFM1elhSZllxLVE%7C%7C?hl=en) — “5★ Great working with Ali- clear communication and fast repair when our oven wasn’t heating up, thank you Ali!” - Robert is credited by name for saving a stopped-cooling refrigerator and replacing a hard-to-reach double oven microwave light. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kWVZIaGtaMUl0TWxKQmRYVldOQzAwVnpSbmRtYxAB!2m1!1s0x0:0x730a9af6a9acf5e1!3m1!1s2@1:CAIQACodChtycF9oOmdYVHhkZ1ItMlJBdXVWNC00VzRndmc%7C%7C?hl=en) — “5★ Dear Robert, Thank you very much for helping with my refrigerator! That's was amazing experience! Very fast, very professional job, very…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25JNFZXa3pYelJaTUdWZk4yTkNZV3BKUkVNeFFWRRAB!2m1!1s0x0:0x730a9af6a9acf5e1!3m1!1s2@1:CAIQACodChtycF9oOnI4VWkzXzRZMGVfN2NCYWpJREMxQVE%7C%7C?hl=en) — “5★ Had a great experience in replacing the double oven microwave light. It’s not an easy job as it requires to remove the whole unit and Rob…” - A Thumbtack review from late 2025 names technician Max for a quick, professional dishwasher installation. _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/norwood/handyman/abc-homes-appliance-repair/service/565231454989164548) — “Max is a great and friendly technician. He installed my dishwasher quickly and professionally. Very happy with his work, highly recommend!” - A September 2026 review describes a technician arriving on short notice on a holiday to fix an overflowing washer with no extra charges. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaV1VFTTBhbnBpWVdWb1NYazNTMkk1YTFKVWFtYxAB!2m1!1s0x0:0x730a9af6a9acf5e1!3m1!1s2@1:CAIQACodChtycF9oOlZWUEM0anpiYWVoSXk3S2I5a1JUamc%7C%7C?hl=en) — “5★ The company sent a polite and knowledgeable technician on very short notice on a HOLIDAY ! I had a soaking wet load of clothes locked in …” - The company describes itself as family-owned, EPA certified, and Google Guaranteed, offering same-day appliance repair across Greater Boston. _(confidence: medium)_ - [Official Website](https://abchomes-appliance.com) — “ABC Homes Appliance Repair is a family-owned appliance repair company offering same-day repair of major home appliances across Greater Bosto…” - [Official Website](https://abchomes-appliance.com) — “Stated certification/affiliation: EPA Certified” - [Official Website](https://abchomes-appliance.com) — “Stated certification/affiliation: Google Guaranteed” - The company's own site and Thumbtack both describe about 15 years in business starting in Chestnut Hill, while a newer Angi listing claims 26 years. _(confidence: low)_ - [Official Website](https://abchomes-appliance.com) — “Self-reported 15 years in business” - [Thumbtack](https://www.thumbtack.com/ma/norwood/handyman/abc-homes-appliance-repair/service/565231454989164548) — “Thumbtack profile for ABC Homes Appliance Repair in Norwood, MA: a family-run appliance repair business with 12 reviews averaging 4.9 stars …” - [Angi](https://www.angi.com/companylist/us/ma/norwood/abc-homes-llc-reviews-150634989.htm) — “Angi profile for ABC Homes LLC at 2502 Village Rd W, Norwood, MA — a new listing claiming 26 years of experience with no reviews yet.” - BBB gives the company an A- rating as a non-accredited business, with no complaints published. _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/norwood/profile/appliance-repair/abc-homes-llc-0021-569602) — “Better Business Bureau grade: A-” - [Better Business Bureau](https://www.bbb.org/us/ma/norwood/profile/appliance-repair/abc-homes-llc-0021-569602) — “This BBB profile confirms ABC Homes LLC at 2502 Village Rd W, Norwood, MA, with an A- BBB rating, not BBB accredited, and no published custo…” - Specializes in Appliance Repair _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=ABC%20Homes%20Appliance%20Repair&query_place_id=ChIJ776d-Fwi644R4fWsqfaaCnM) — “Google: 5★ from 11 ratings” - [Thumbtack](https://www.thumbtack.com/ma/norwood/handyman/abc-homes-appliance-repair/service/565231454989164548) — “Services offered (Thumbtack): Washer or dryer, Refrigerator, Dishwasher, Oven or stove” - [Angi](https://www.angi.com/companylist/us/ma/norwood/abc-homes-llc-reviews-150634989.htm) — “Services offered (Angi): Fridge, Freezer or Ice Maker Repair or Service, Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair …” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Thumbtack](https://www.thumbtack.com/ma/norwood/handyman/abc-homes-appliance-repair/service/565231454989164548): 4.9★ from 12 ratings - [Google](https://www.google.com/maps/search/?api=1&query=ABC%20Homes%20Appliance%20Repair&query_place_id=ChIJ776d-Fwi644R4fWsqfaaCnM): 5.0★ from 11 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=ABC%20Homes%20Appliance%20Repair&query_place_id=ChIJ776d-Fwi644R4fWsqfaaCnM): Listed on this source - [Official Website](https://abchomes-appliance.com): 15 yrs in business · Self-reported profile and service details - [Exa](https://proreferral.homedepot.com/public-profile/899939): 1 web mention across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/norwood/profile/appliance-repair/abc-homes-llc-0021-569602): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/norwood/abc-homes-llc-reviews-150634989.htm): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Appliance Pro service” — proreferral.homedepot.com — https://proreferral.homedepot.com/public-profile/899939 ## Recent reviews - **5/5 · Google Reviews · Nancy O'Neill · 2026-09-07**: The company sent a polite and knowledgeable technician on very short notice on a HOLIDAY ! I had a soaking wet load of clothes locked in my washer . They understood it couldn’t wait for days. He solved the issue.There were no crazy up charges. I would definitely call them again . - **5/5 · Google Reviews · Susan Popa · 2026-06-20**: This afternoon Ali from ABC homes appliance repair came for a diagnostics on my stove. He quickly figured out the problem, was very thorough and polite. I would definitely use him again. - **5/5 · Google Reviews · Kimberly Edmunds · 2026-06-16**: Great working with Ali- clear communication and fast repair when our oven wasn’t heating up, thank you Ali! - **5/5 · Google Reviews · Svetlana Arakelova · 2026-06-09**: Dear Robert, Thank you very much for helping with my refrigerator! That's was amazing experience! Very fast, very professional job, very helpful recommendation!!! Dear Robert, Definitely I will be using your help from ABC Homes Appliance repair and will recommend Robert to all my friends or whoever… - **5/5 · Google Reviews · ANIL GUPTA · 2026-06-09**: Great experience and very nice to work with. Service was provided with great level of satisfaction. - **5/5 · Google Reviews · Peru A · 2026-05-26**: Had a great experience in replacing the double oven microwave light. It’s not an easy job as it requires to remove the whole unit and Robert did a great job! - **5/5 · Google Reviews · Manuel Mozo · 2026-05-25**: Very Good service.. Fast.. - **5/5 · Google Reviews · R Buckley · 2026-05-22**: Absolutely fantastic service! Prompt, courteous and fixed the issue within two sessions (had to order a part). So grateful! - **5/5 · Google Reviews · Zamir Mustafayev · 2026-05-01**: I called ABC Homes because my washer stopped spinning and was leaving clothes soaking wet. The technician came out the same day, figured out the problem very quickly, and explained what was going on in simple terms. He fixed it right on the spot and made sure everything was working properly before … - **5/5 · Google Reviews · Agshin Mammadov · 2026-05-01**: ⭐⭐⭐⭐⭐ I had a great experience with ABC Homes. My refrigerator suddenly stopped cooling, and I was really worried about losing all my food. The technician arrived on time, quickly diagnosed the issue, and explained everything clearly. They were professional, honest, and didn’t try to upsell anythin… --- Data freshness: last scanned 2026-09-08T11:23:10.780Z. Cite as: ABC Homes Appliance Repair — Tavlee (https://tavlee.com/contractor/abc-homes-appliance-repair) Source: https://tavlee.com/contractor/abc-homes-appliance-repair