# Absolute Precision Plumbing, Heating & Cooling

**Trade:** Plumbing · **Address:** 5 Wildwood Rd, Middleton, MA 01949, USA · **Phone:** (781) 944-0934 · **Website:** https://absoluteprecisionplumbing.com/ · **Languages:** English

**Rating: 4.6/5** (high confidence) — from 457 reviews across 6 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 43 reviews, 0 negative.

## The honest read

Absolute Precision Plumbing, Heating & Cooling is a Middleton, MA plumbing and heating shop with an active Massachusetts plumber's license (3304-PL-C) and an A+ BBB accreditation. It handles the full range of household plumbing and heating calls — water heaters, boilers, oil burners, leaks, and AC/heat pump maintenance.

The written record runs deep: 457 reviews since 2021, and the last six months alone brought 44 with none negative. Two names come up constantly — Bryan and Brad — and reviewers describe the same pattern almost every time: same-day or next-day arrival, a clear walk-through of what's wrong and why, and cleanup before leaving. One 2026 review describes a 5:30am basement flood where a new water heater was installed by noon that same day; another describes a no-heat boiler call fixed on the spot.

A handful of customers have hit friction reaching the office rather than the field technicians. A 2023 review says more than 20 calls and voicemails went unanswered, and a 2025 review update reports two months of unreturned calls and texts about a follow-up issue with an earlier installation — both isolated, but worth knowing about if something needs revisiting after the job is done.

With 17-year repeat customers among the reviews and a technician bench — Bryan, Brad, and others — that shows up by name in review after review, this is a company people call back for plumbing and heating work alike. Just confirm who to reach if a callback is ever needed for a warranty or follow-up item.

**Strengths:**
- Named technicians — Bryan and Brad repeatedly praised for clear explanations
- Same-day response — emergency no-heat and leak calls handled quickly
- Long-term customers — some repeat relationships span 17 years
- Verified license — active MA plumber license and A+ BBB rating

**Concerns:**
- Office follow-up — a 2025 review cites two months of unreturned calls on a warranty issue
- Unanswered calls — a 2023 review reports 20+ attempts with no response

**Where sources disagree:**
- Google shows two rating snapshots — 5★ from 276 ratings and a separate 4.9★ from 511 ratings, suggesting two listings.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Its Massachusetts plumbing license (3304-PL-C) is verified active, held by Absolute Precision Plb. & Heating Inc. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3304-PL-C registry-verified active — registry holder of record: Absolute Precision Plb. & Heating Inc”
- BBB accredited with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/middleton/profile/plumber/absolute-precision-plumbing-heating-cooling-inc-0021-81992) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/middleton/profile/plumber/absolute-precision-plumbing-heating-cooling-inc-0021-81992) — “Better Business Bureau: accredited / certified / member”
- Technicians are repeatedly credited for walking customers through each step of a repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aVlrNVhMVVE0VDJWd01uTjNORTFDUldNMFJrRRAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOmtiYk5XLUQ4T2VwMnN3NE1CRWM0RkE%7C%7C?hl=en) — “5★ Brad was friendly, very knowledgeable and shared good information about the proper operation and maintenance of my heat pumps. I thought …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5NF9PVHN3RRAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CIHM0ogKEICAgICy4_OTswE%7C%7C?hl=en) — “5★ Professional, timely, courteous, left everything clean, described process and rationale.  Cannot ask for more! Thank you.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2prelRrSlBiRGRsTXpGeE1YcG1kSFZaTjFNNVRFRRAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOjkzTkJPbDdlMzFxMXpmdHVZN1M5TEE%7C%7C?hl=en) — “5★ Excellent service (installation and explanation)
Thank you Bryan”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214b05GRkpZV0pCZVhaMlNrTnFhVzE0YUVZMWEwRRAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOmxoNFFJYWJBeXZ2SkNqaW14aEY1a0E%7C%7C?hl=en) — “5★ Bryan was great and very informative. Walked us through every detail of the work that was being done, and also gave us some great recomme…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKa2MzWm9VWE0zTkZwcVVXVkJObFJIVVdKQ1ZrRRAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOkJkc3ZoUXM3NFpqUWVBNlRHUWJCVkE%7C%7C?hl=en) — “5★ Brad our tech was wonderful. Very professional knowledgeable and a pleasure to work with.”
- Handles same-day emergency calls — no-heat, burst pipe and water heater failures resolved quickly _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTFFXRmtkWFJvVkRaV2JWbDVia2g0VkhCVk5IYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOndLQWFkdXRoVDZWbVl5bkh4VHBVNHc%7C%7C?hl=en) — “5★ Would highly recommend Absolute Precision plumbing.  Bryan came to the house today to fix a leaking pipe for one of the heating zones.   …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJeVRqbEVObE54ZWtwUk1uY3haeTFZT0U5UmQyYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOjIyTjlENlNxekpRMncxZy1YOE9Rd2c%7C%7C?hl=en) — “5★ Our water heater was past its life expectancy.  We called Absolute Precision, whom we had previously used to service our furnace.  Their …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KU0xUaHRVazVYYzBSYVZVMWljamxSVkdwU1UzYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOmJSLThtUk5Xc0RaVU1icjlRVGpSU3c%7C%7C?hl=en) — “5★ We had Bryan come to repair our boiler as we had no heat at all. He was courteous, personable and knowledgeable. He immediately diagnosed…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNFREUjNOWEJhWWpsak9GUkNRVmxLVkhocVZuYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOjB4TDR3NXBaYjljOFRCQVlKVHhqVnc%7C%7C?hl=en) — “5★ I was awoken by a knock on my door at 5:30 am and told there was water in the basement. I shut off the water main and went back to bed. A…”
- Long-term repeat customers describe consistent service over many years, including one 17-year relationship _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xadmMzTmtjblY1Y1RnMFQzUTVZVEpOVmpaclgzYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOlZvc3NkcnV5cTg0T3Q5YTJNVjZrX3c%7C%7C?hl=en) — “5★ We have been using Absolute Precision Plumbing for 17 years. They are consistently reliable, courteous and efficient, and always availabl…”
- A 2025 review update reports being unable to get a callback about an installation follow-up issue for two months _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQta2VpWEZREAE!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CIHM0ogKEICAgID-keiXFQ%7C%7C?hl=en) — “3★ Update March 2025 - I stand by my review below but wanted to add that, I’ve since been unable to get Precision Plumbing to return my call…”
- A 2023 review reports over 20 unanswered calls and voicemails with no response _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1bXVudmh3RRAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CIHM0ogKEICAgIC5munvhwE%7C%7C?hl=en) — “1★ I am giving them 1 star because I tried calling many times and no response. I am sorry guys but I tried calling you more than 20 times an…”
- Performs boiler and oil-burner repair, cleaning and tuning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNMllVMXVORFJ1UVhWeWJWbGFVMFZYWDNSUWRIYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOkM2YU1uNDRuQXVybVlaU0VXX3RQdHc%7C%7C?hl=en) — “5★ Today Absolute completely cleaned and tuned my oil burner after bad experiences with oil suppliers. Never, in all the times I have had th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUanNyTVVnEAE!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CIHM0ogKEICAgICTjsrMUg%7C%7C?hl=en) — “5★ Requested repair call for a small leak on our boiler.  Brad identified the issue as well as a couple of other recommended maintenance ite…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOQ1RIcHROV1pUU0RKdFNUWTBaRlpmY1ZveE5XYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOjNCTHptNWZTSDJtSTY0ZFZfcVoxNWc%7C%7C?hl=en) — “5★ my Weil McLean boiler was installed in March 2006. I’ve watched every service man service this thing and clean it. I have never seen anyb…”
- Performs water heater replacement and plumbing fixture repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTFFXRmtkWFJvVkRaV2JWbDVia2g0VkhCVk5IYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOndLQWFkdXRoVDZWbVl5bkh4VHBVNHc%7C%7C?hl=en) — “5★ Would highly recommend Absolute Precision plumbing.  Bryan came to the house today to fix a leaking pipe for one of the heating zones.   …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJeVRqbEVObE54ZWtwUk1uY3haeTFZT0U5UmQyYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOjIyTjlENlNxekpRMncxZy1YOE9Rd2c%7C%7C?hl=en) — “5★ Our water heater was past its life expectancy.  We called Absolute Precision, whom we had previously used to service our furnace.  Their …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNFREUjNOWEJhWWpsak9GUkNRVmxLVkhocVZuYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOjB4TDR3NXBaYjljOFRCQVlKVHhqVnc%7C%7C?hl=en) — “5★ I was awoken by a knock on my door at 5:30 am and told there was water in the basement. I shut off the water main and went back to bed. A…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kTFFXRmtkWFJvVkRaV2JWbDVia2g0VkhCVk5IYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOndLQWFkdXRoVDZWbVl5bkh4VHBVNHc%7C%7C?hl=en) — “5★ Would highly recommend Absolute Precision plumbing.  Bryan came to the house today to fix a leaking pipe for one of the heating zones.   …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhajRuSktBEAE!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CIHM0ogKEICAgIDaj4nJKA%7C%7C?hl=en) — “5★ Team Brian and Frankie removed broken bathtub pipe in difficult location under floor and replaced with a permanent fix. Professional and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCNFREUjNOWEJhWWpsak9GUkNRVmxLVkhocVZuYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOjB4TDR3NXBaYjljOFRCQVlKVHhqVnc%7C%7C?hl=en) — “5★ I was awoken by a knock on my door at 5:30 am and told there was water in the basement. I shut off the water main and went back to bed. A…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3304-PL-C registry-verified active — registry holder of record: Absolute Precision Plb. & Heating Inc”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aVlrNVhMVVE0VDJWd01uTjNORTFDUldNMFJrRRAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOmtiYk5XLUQ4T2VwMnN3NE1CRWM0RkE%7C%7C?hl=en) — “5★ Brad was friendly, very knowledgeable and shared good information about the proper operation and maintenance of my heat pumps. I thought …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNdGJFcHhabkpKTUVNMk5UUlpXamN4TTBKcVZrRRAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOlMtbEpxZnJJMEM2NTRZWjcxM0JqVkE%7C%7C?hl=en) — “5★ The technician, Brad, arrived promptly and spent time with my husband going over our 8 year old system. He descaled our tankless water he…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNMllVMXVORFJ1UVhWeWJWbGFVMFZYWDNSUWRIYxAB!2m1!1s0x0:0xafdc3e5118673779!3m1!1s2@1:CAIQACodChtycF9oOkM2YU1uNDRuQXVybVlaU0VXX3RQdHc%7C%7C?hl=en) — “5★ Today Absolute completely cleaned and tuned my oil burner after bad experiences with oil suppliers. Never, in all the times I have had th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KU0xUaHRVazVYYzBSYVZVMWljamxSVkdwU1UzYxAB!2m1!1s0x0:0x257d8e1874381a6d!3m1!1s2@1:CAIQACodChtycF9oOmJSLThtUk5Xc0RaVU1icjlRVGpSU3c%7C%7C?hl=en) — “5★ We had Bryan come to repair our boiler as we had no heat at all. He was courteous, personable and knowledgeable. He immediately diagnosed…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#3304-PL-C, plumber) — verified against the official MA state registry on 2026-08-17, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Exa](https://www.experience.com/reviews/absolute-22927488): 5 web mentions across the open web (each linked to its source)
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Absolute%20Precision%20Plumbing%2C%20Heating%20%26%20Cooling&query_place_id=ChIJr842zhwO44kRbRo4dBiOfSU): Listed on this source
- [Exa](https://www.experience.com/reviews/absolute-22927488): 5 web mentions across the open web (each linked to its source)
- [Official Website](https://absoluteprecisionplumbing.com): Self-reported profile and service details
- [Official Website](https://absoluteprecisionplumbing.com): Self-reported profile and service details
- [Exa](https://www.businessyab.com/explore/united_states/massachusetts/middlesex_county/wakefield/aldrich_road/58/absolute-precision-plumbing-heating-cooling-978-766-1475.html): 3 web mentions across the open web (each linked to its source)
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Absolute%20Precision%20Plumbing%2C%20Heating%20%26%20Cooling&query_place_id=ChIJr842zhwO44kRbRo4dBiOfSU): Listed on this source
- [Yelp](https://www.yelp.com/biz/absolute-precision-plumbing-heating-and-cooling-middleton-3): Listed on this source
- [Official Website](https://absoluteprecisionplumbing.com): 41 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/middleton/profile/plumber/absolute-precision-plumbing-heating-cooling-inc-0021-81992): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Absolute%20Precision%20Plumbing%2C%20Heating%20%26%20Cooling&query_place_id=ChIJr842zhwO44kRbRo4dBiOfSU): 5.0★ from 278 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Absolute%20Precision%20Plumbing%2C%20Heating%20%26%20Cooling&query_place_id=ChIJr842zhwO44kRbRo4dBiOfSU): 4.9★ from 518 ratings
- [Exa](https://absoluteprecisionplumbing.com/middleton-ma/): 0 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “These guys were great! Quick response, came to do the job quickly and efficiently with a good attitude. Pricing over the phone was accurate to what was actually charged, very straightforward. Glad I f…” — plumbersworldwide.com — https://plumbersworldwide.com/company/27247-absolute-precision-plumbing-heating-cooling

## Recent reviews

- **5/5 · Google Reviews · Annette Chiasson · 2026-07-25**: Brad our tech was wonderful. Very professional knowledgeable and a pleasure to work with.
- **5/5 · Google Reviews · Heather Jones · 2026-07-11**: We have been using Absolute Precision Plumbing for 17 years. They are consistently reliable, courteous and efficient, and always available when we need something fixed urgently.
- **5/5 · Google Reviews · Debbie Grzybek · 2026-07-01**: Brad was friendly, very knowledgeable and shared good information about the proper operation and maintenance of my heat pumps. I thought I was in need of repairs, but the issues turned out to be normal, and I’m up and running just in time for our heat wave. I highly recommend Absolute Precision Plum…
- **5/5 · Google Reviews · nancy koufos · 2026-06-30**: The technician, Brad, arrived promptly and spent time with my husband going over our 8 year old system. He descaled our tankless water heater and performed annual maintenance on our ac system which needed an EZ trap and float switch added to prevent water leakage from a blocked trap.  Brad was perso…
- **5/5 · Google Reviews · Vincent Marcellino · 2026-06-27**: Brad S did an excellent job. He was very knowledgeable, professional, and a pleasure to work with. He was able to quickly identify the issue with my system and got it back up and running in a day. Would definitely recommend them
- **5/5 · Google Reviews · Kathy Casey · 2026-06-27**: Brad is great! Very knowledgeable and friendly.
- **5/5 · Google Reviews · Sarah H · 2026-05-18**: Bryan was my plumber today! He was phenomenal. He went above and beyond his job description helping me in order to diagnose and access the leak. He was friendly and very informative. Thank you Bryan and Ken!
- **5/5 · Google Reviews · Garrett Galvin · 2026-05-15**: We were very pleased with Absolute's service. I reached out on Monday morning and they were responsive and able to come out quickly and at a time that worked with my schedule. Our service tech, Bryan, was communicative throughout the process and gave different options for solutions at different pric…
- **5/5 · Google Reviews · I Kastrinakis · 2026-05-13**: Professional, timely, courteous, left everything clean, described process and rationale.  Cannot ask for more! Thank you.
- **5/5 · Google Reviews · Kim Campion · 2026-05-12**: We had a plumbing issue.  I called last night and gave them a heads up.  I got a call back at 7:45am.  Bryan arrived around noon and fixed our issue immediately.  Always pleasant and professional.  I highly recommend them!!

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Data freshness: last scanned 2026-08-17T03:18:30.674Z.
Cite as: Absolute Precision Plumbing, Heating & Cooling — Tavlee (https://tavlee.com/contractor/absolute-precision-plumbing-heating-and-cooling-middleton)
Source: https://tavlee.com/contractor/absolute-precision-plumbing-heating-and-cooling-middleton