# Ace Pest

**Trade:** Pest Control · **Address:** 96 Mill St, Worcester, MA 01603 · **Phone:** (774) 535-2240 · **Website:** http://acepestworcester.com/ · **Languages:** English

**Rating: 4.3/5** (medium confidence) — from 19 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Ace Pest is a family-owned Worcester pest control business that reviewers know by one name: John. Across 19 reviews on Google spanning 2021 through this year — every single one five stars — the same pattern repeats: he answers the phone himself, shows up fast, and treats the problem right then.

Response time comes up constantly. In a 2024 review, a customer described him arriving in under 15 minutes for a wasp nest; in a 2022 review, another described him showing up in under 10 minutes for a yellow jacket encounter while mowing the lawn; and in a 2025 review, a customer said he was over within 90 minutes of a phone call. He's also been called at genuinely inconvenient hours — a 2022 review described him working through a bat problem in a college dorm at 1am, and another 2022 review described him coming out on a Sunday for a bee nest inside a wall.

What separates the reviews from generic praise is a recurring theme of honesty over upselling. In a 2024 review, a customer said John gave free advice over the phone that saved them $350 to $500, in contrast to other companies that were, in the customer's words, happy to take their money for unnecessary work. Several reviewers describe using him for years running — one 2025 review described three straight years of preventive treatment on a 100-year-old fieldstone home.

The business covers the range of pests a Worcester-area homeowner is likely to call about: wasps and bees, mice and rodents, and the occasional bat. BBB gives the business an A+ grade and lists a Massachusetts DEP license number for the company, though that number is BBB's own record rather than an independently verified state check. The website also states John is a certified pesticide applicator, though that's a self-reported credential as well.

For pest emergencies in and around Worcester — a wasp nest, a rodent problem, a late-night bat scare — Ace Pest has an unusually consistent, specific, and long-running track record built almost entirely around one responsive owner-operator.

**Strengths:**
- Fast response — reviewers cite arrivals in 10 to 15 minutes
- Honest advice — one reviewer saved money after being told treatment wasn't needed
- Available anytime — answered a 1am bat call and a Sunday emergency
- Repeat customers — some describe years of ongoing pest prevention service
- Wide range — handles wasps, bees, mice, rodents, and bats

**Where sources disagree:**
- BBB lists the business as 48 years old, while the company's own website reports 45 years in business

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB lists the business as a family-owned sole proprietorship with an A+ grade and 48 years in business _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/pest-control/ace-pest-control-0261-274974/addressId/62451) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/pest-control/ace-pest-control-0261-274974/addressId/62451) — “BBB's profile identifies Ace Pest Control in Worcester as a non-accredited pest-control sole proprietorship with an A+ BBB rating, 48 years …”
- BBB lists a Massachusetts DEP license number, CC-0009651, for the business, not independently verified _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/pest-control/ace-pest-control-0261-274974/addressId/62451) — “Licence listed on Better Business Bureau: CC-0009651”
- The website self-reports the owner as a Massachusetts certified pesticide applicator and licensed pest exterminator _(confidence: low)_
  - [Official Website](http://acepestworcester.com) — “Stated certification/affiliation: Massachusetts certified pesticide applicator”
  - [Official Website](http://acepestworcester.com) — “Stated certification/affiliation: licensed pest exterminator”
- Reviewers repeatedly describe extremely fast response times, including arrivals in 10 to 15 minutes _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0MGRtOUhYMHRMUjAxWVNubG5RVWxhWlVsUWVuYxAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CAIQACodChtycF9oOk40dm9HX0tLR01YSnlnQUlaZUlQenc%7C%7C?hl=en) — “5★ John is the absolute best. He picked up the phone right away and was over within 90 minutes. This will be our go to company moving forwar…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURicl9QbmlBRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgIDbr_PniAE%7C%7C?hl=en) — “5★ I called today just to get a quote for a wasps nest. John was very nice and supportive. He came within 15 min to look at the problem and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1aDdlOTNRRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgIDuh7e93QE%7C%7C?hl=en) — “5★ What an amazing experience dealing with John at Ace Pest control. Had a run in with a yellow jackets nest while mowing and I was in luck,…”
- A 2024 review described the owner giving free advice that saved a customer $350 to $500 by avoiding unnecessary treatment _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYNE9xVGx3RRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgIDX4OqTlwE%7C%7C?hl=en) — “5★ Gave me advice over the phone that saved me $350-$500. Very honest guy, as the other places I called were happy to take my money even tho…”
- Reviewers describe the owner responding at unusual hours, including a 1am dorm call and a Sunday emergency _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1aDhiNTdRRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgIDuh8b57QE%7C%7C?hl=en) — “5★ I can't recommend John and Ace Pest enough!

Writing for my entire dorm room, we're so glad John was on call when we had our bat issue st…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1eDl1UDNRRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgICux9uP3QE%7C%7C?hl=en) — “5★ John was amazing! So thankful he could come right out on a Sunday to help us with a bee nest in our wall of our home. He was respectful, …”
- Multiple reviewers describe using the company for years, including three straight years of preventive treatment on one home _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WRmJVOUNZbGhCU0d4a1JEQmhVMGhFUVVNdE9WRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CAIQACodChtycF9oOmVFbU9CYlhBSGxkRDBhU0hEQUMtOVE%7C%7C?hl=en) — “5★ I cannot recommend John from Ace Pest highly enough for his exceptional service, professionalism, and expertise. For the past three years…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNacnN2NzhBRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CIHM0ogKEICAgICZrsv78AE%7C%7C?hl=en) — “5★ John is knowledgeable, prompt and reasonably priced. I’ve been using his services for many years.”
- Specializes in Pest Control _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1M1FUQmZNMFF4TFZOek1rZG1ZV2xOYTIxbE5GRRAB!2m1!1s0x0:0xbeac19d508929c7e!3m1!1s2@1:CAIQACodChtycF9oOk53QTBfM0QxLVNzMkdmYWlNa21lNFE%7C%7C?hl=en) — “5★ I had a wasp nest on my property and reached out for help. John charged a very reasonable price compared to other vendors. He treated the…”
  - [Google](https://www.google.com/maps/search/?api=1&query=Ace%20Pest&query_place_id=ChIJlQk-jsn544kRfpySCNUZrL4) — “Google: 5★ from 38 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/pest-control/ace-pest-control-0261-274974/addressId/62451) — “Services offered (Better Business Bureau): pest control, rodent control, bed bug removal, pest removal”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Ace%20Pest&query_place_id=ChIJlQk-jsn544kRfpySCNUZrL4): 5.0★ from 38 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ace%20Pest&query_place_id=ChIJlQk-jsn544kRfpySCNUZrL4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/pest-control/ace-pest-control-0261-274974/addressId/62451): Listed on this source
- [Yelp](https://www.yelp.com/biz/ace-pest-worcester): Listed on this source
- [Official Website](http://acepestworcester.com): 45 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Helidona Gjino · 2026-05-22**: We are having a very good experience with our exterminator. He is professional, knowledgeable, and very responsive. He takes the time to inspect everything carefully, explain the process, and answer all of our questions. He is also very understanding and reassuring during a stressful situation. We a…
- **5/5 · Google Reviews · Sarah L · 2025-10-05**: John is the absolute best. He picked up the phone right away and was over within 90 minutes. This will be our go to company moving forward.
- **5/5 · Google Reviews · Ritesh Pinto · 2025-08-19**: I had a wasp nest on my property and reached out for help. John charged a very reasonable price compared to other vendors. He treated the nest one evening, and by the next day the wasp activity had almost completely stopped. By day three, I didn’t see a single wasp near the nest. Quick, effective, a…
- **5/5 · Google Reviews · bob shork · 2025-08-08**: I cannot recommend John from Ace Pest highly enough for his exceptional service, professionalism, and expertise. For the past three years, John has been treating my 100-year-old fieldstone home, ensuring it remains pest-free and giving me peace of mind as a relatively new homeowner. His extensive kn…
- **5/5 · Google Reviews · Genesis Medina · 2025-06-14**: John came to my aid with a mice issue and was really of such help!! Thank you for your kindness sir. God bless your family and your business!
- **5/5 · Google Reviews · Aloyah Isa · 2025-05-08**: John offered to come by to identify what animal is leaving holes in my yard. He was kind, pleasant, helpful and suggested whom to call for further help. I appreciate that. Will certainly contact him if I need an actual service.
- **5/5 · Google Reviews · Timothy O'Brien · 2024-10-22**: Gave me advice over the phone that saved me $350-$500. Very honest guy, as the other places I called were happy to take my money even though it wasn't necessary.
- **5/5 · Google Reviews · loveablekizzez17 · 2024-08-10**: I called today just to get a quote for a wasps nest. John was very nice and supportive. He came within 15 min to look at the problem and treated it right away for an amazing price. I would definitely recommend Ace pest for any or your pest control needs. Thanks again John.
- **5/5 · Google Reviews · cindy Maldonado · 2024-04-24**: Great service! Cannot recommend him enough. He came promptly and very knowledgeable. He came the same day we called and we are so appreciative and grateful
- **5/5 · Google Reviews · Mike Deignan · 2024-03-15**: John is the best in Worcester! His responsiveness, professionalism, and quality of work will keep me calling him back if there is ever another need.

---

Data freshness: last scanned 2026-08-24T05:46:31.253Z.
Cite as: Ace Pest — Tavlee (https://tavlee.com/contractor/ace-pest-worcester)
Source: https://tavlee.com/contractor/ace-pest-worcester