# Addario's Services

**Trade:** HVAC / Heating & Cooling · **Address:** 210 Andover St W190, Peabody, MA 01960, USA · **Phone:** (781) 417-5699 · **Website:** https://www.addarios.com/?utm_source=gmb&utm_medium=organic · **Languages:** English

**Rating: 3.5/5** (high confidence) — from 30 reviews across 8 sources.
87% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative.

## The honest read

Addario's Plumbing & Heating is a sizeable Peabody operation — 243 ratings apiece on HomeAdvisor and Angi, another 120 on Thumbtack — with enough named technicians (Dave, Tim, Josh, Luiz, Andy, Matthew, Steve, Anthony, Doug) showing up across reviews that this reads like a real multi-crew company rather than a one-person shop. It's BBB accredited with an A+ grade.

The work described spans plumbing and heating both: a garbage disposal swap, an emergency main water-line leak fixed inside 30 minutes on a holiday weekend, a broken spigot repaired the same way, smart thermostat installs, and — in a 2025 review — a furnace replacement finished in a single day with four trucks on site. On Reddit, a homeowner recommending the company in a heating thread described switching from an old Carrier system to a Bosch heat pump with a gas backup plus a hot water system overhaul, for less than half the price of a competing quote, with the rebate paperwork handled for them.

Pricing comes up as a real, recurring theme on the other side. A Thumbtack review from February 2026 describes a $99 diagnostic fee as fair but calls an $8,000 boiler-maintenance recommendation "laughable," saying the same job got done elsewhere for half that. A HomeAdvisor review rated 0.5 stars is more pointed: work that seemed fine but turned out overpriced, poor communication across several contacts with no resolution, and a complaint about signage the company had placed in a condo building's basement that the reviewer felt was misleading. Separately, a 2.5-star Angi review describes only one of two leaks getting fixed, with a high charge for the diagnostic visit.

Recent activity leans positive — 9 reviews in the last six months, 1 negative — and the bulk of the record backs that up: technicians who call ahead, explain the work, and finish fast. But given how often price and upsell complaints recur across independent reviewers, it's worth asking for a firm, itemized quote before any bigger repair gets approved.

**Strengths:**
- Fast emergency response — fixed a main water-line leak in under 30 minutes
- Same-day furnace jobs — four-truck crew finished a full replacement in a day
- Beats competing quotes — a Reddit reviewer paid half for a heat pump conversion
- BBB A+ accredited — hundreds of Angi, HomeAdvisor and Thumbtack ratings averaging 4.0-4.2

**Concerns:**
- Upsell complaint — $8,000 boiler job called unreasonable, done elsewhere for half
- Pricing and communication complaint — a 0.5-star review cites overcharging and no resolution
- Incomplete-repair complaint — one of two leaks fixed, high diagnostic charge

**Where sources disagree:**
- Google shows a single 1-star rating, sharply out of step with the hundreds of ratings on HomeAdvisor, Angi, and Thumbtack averaging around 4.0-4.2 — likely a thin sample on that platform rather than a representative read.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- HomeAdvisor rating 4.0★ from 243 ratings _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AddarioInc.41990998.html) — “HomeAdvisor: 4.0★ from 243 ratings”
- Angi rating 4.0★ from 243 ratings _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “Angi: 4.0★ from 243 ratings”
- Thumbtack rating 4.2★ from 120 ratings _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/wilmington/furnace-installation/addarios-services/service/542147772839649309) — “Thumbtack: 4.2★ from 120 ratings”
- BBB accredited with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/wilmington/profile/plumber/addarios-services-0021-89123) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/wilmington/profile/plumber/addarios-services-0021-89123) — “Better Business Bureau: accredited / certified / member”
- Fixed a main water-line leak in under 30 minutes on a holiday-weekend emergency call _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “5★ Luiz was amazing. Holiday weekend and I called for emergency service, he was here in less than 1/2 hour. He was able to fix the main wate…”
- Replaced a furnace in a single day using a four-truck crew, per a 2025 review _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “5★ They got it done in one day, so they sent four trucks down and they they completed the whole job. I mean, the furnace is outstanding. All…”
- A Reddit reviewer chose the company for a Bosch heat pump conversion and hot water system repair at less than half a competing quote, with rebate paperwork handled _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/SalemMA/comments/141k2uq/hvac_heating_cooling_recommendations/jn20rwg/) — “r/SalemMA — We picked Addarios and got less than half that as a quote (and price) on. a much much larger place.”
- A February 2026 review calls an $8,000 boiler-maintenance recommendation unreasonable, saying the same work was done elsewhere for half the price _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/wilmington/furnace-installation/addarios-services/service/542147772839649309) — “The AI crap was hilarious and useless until you get a real person. The communication is good after that. The $99 diagnosis fee is reasonable…”
- A 0.5-star HomeAdvisor review describes overpriced work discovered after the fact, poor communication across several contacts, and misleading signage placed in a condo building's basement _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AddarioInc.41990998.html) — “0.5★ I am genuinely flabbergasted that this company has so many five star reviews. From the marketing practices to their customer service, m…”
- A 2.5-star Angi review describes only one of two leaks being fixed, with a high charge for the diagnostic visit _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “2.5★ there was only fixed one leak and there were two and i was charged a high rate for a diagnostic”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [reddit.com](https://www.reddit.com/r/SalemMA/comments/141k2uq/hvac_heating_cooling_recommendations/jn20rwg/) — “r/SalemMA — We picked Addarios and got less than half that as a quote (and price) on. a much much larger place.”
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “5★ They got it done in one day, so they sent four trucks down and they they completed the whole job. I mean, the furnace is outstanding. All…”
- Specializes in Plumbing _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “2.5★ there was only fixed one leak and there were two and i was charged a high rate for a diagnostic”
  - [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm) — “5★ Luiz was amazing. Holiday weekend and I called for emergency service, he was here in less than 1/2 hour. He was able to fix the main wate…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Addario's%20Services&query_place_id=ChIJN02mqRcT44kRvPEi0QSpPZA): 1.0★ from 1 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/wilmington/profile/plumber/addarios-services-0021-89123): Listed on this source
- [Yelp](https://www.yelp.com/biz/addarios-services-wilmington-2): Listed on this source
- [Official Website](https://www.addarios.com): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/wilmington/furnace-installation/addarios-services/service/542147772839649309): 4.2★ from 120 ratings
- [Angi](https://www.angi.com/companylist/us/ma/woburn/addario-inc-reviews-1.htm): 4.0★ from 243 ratings
- [Exa](https://hvacservice.io/ma/peabody/addario-s-services): 5 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.AddarioInc.41990998.html): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “We had bad experience with Addarios.” — u/superhappymeal in r/SalemMA (2025-06-27) — https://www.reddit.com/r/SalemMA/comments/1ll9e0c/best_hvac_company_in_area/n02dbeu/
- “We picked Addarios and got less than half that as a quote (and price) on. a much much larger place.   Included removal of our shitty carrier system (avoid!) and replacement with a bosch heat pump and …” — u/guisar in r/SalemMA (2023-06-05) — https://www.reddit.com/r/SalemMA/comments/141k2uq/hvac_heating_cooling_recommendations/jn20rwg/

## Recent reviews

- **4/5 · HomeAdvisor · John A. · 2026-07-01**: high on price but did a good job and responded quickly the next day they were out here .
- **5/5 · HomeAdvisor · Marisol G. · 2026-07-01**: Was great 👍
- **5/5 · HomeAdvisor · Ann R. · 2026-07-01**: Excellent - I would definitely consider hiring Addario, Inc. again. From start to finish my home service - the removal and installation of my garbage disposal - was excellent.
- **4/5 · Angi · Joe B. · 2026-06-01**: Expensive but good.
- **Thumbtack · Caitlin C. · 2026-05-29**: They showed up on time and worked with me on my projects to get the best value. They walked me through everything and communicated the issues well.
- **Thumbtack · Nabil S. · 2026-05-19**: Matthew is the best pleasant knowledgeable great guy. Also talked to Steve and he is wonderful. Thank you installation tomorrow morning what else can you ask for but a dozen cannolis.
- **Thumbtack · Chakradhar R. · 2026-05-18**: Excellent service from Addarios Plumbing & Heating! The team was professional, responsive, and completed the work efficiently. They explained everything clearly, arrived on time.
- **3/5 · HomeAdvisor · Loleata W. · 2026-05-01**: I don't do reviews
- **Thumbtack · Satya S. · 2026-02-23**: The AI crap was hilarious and useless until you get a real person. The communication is good after that. The $99 diagnosis fee is reasonable and they did a good job. The charges were unreasonable and they were trying to sell me a $8000 maintenance on a boiler. That's laughable. But I got someone to …
- **5/5 · Angi · Sarah M. · 2026-02-01**: work done well and thoroughly

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Data freshness: last scanned 2026-07-02T11:40:59.159Z.
Cite as: Addario's Services — Tavlee (https://tavlee.com/contractor/addario-s-services-peabody)
Source: https://tavlee.com/contractor/addario-s-services-peabody