--- title: "Adrian Pinney Plumbing & Heating" description: "When a customer's indirect hot water tank was leaking, Wendell came to check it out the next morning; the following day the crew removed the old tank and i" doc_version: "2026-10-21" last_updated: "2026-10-21" --- # Adrian Pinney Plumbing & Heating **Trade:** HVAC / Heating & Cooling · **Address:** 217 Old Homestead Hwy, Swanzey, NH 03446 · **Phone:** (603) 357-0944 · **Website:** http://www.pinneyplumbing.com/ · **Languages:** English **Rating: 2.6/5** (medium confidence) — from 32 reviews across 5 sources. 56% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read When a customer's indirect hot water tank was leaking, Wendell came to check it out the next morning; the following day the crew removed the old tank and installed a new electric hot water heater, and that customer had hot water before lunch. Adrian Pinney Plumbing & Heating handles plumbing, heating and cooling work, and Ethan M Pinney's New Hampshire licence, number GF1206579, is active on the state registry. A 2026 customer said two men came on time to replace the plumbing under the kitchen sink. A 2025 customer said Ethan explained everything he found while working to get their heat on. A 2024 customer said a tech got their central air system running for under $400 after another contractor had quoted $10,000 to $12,000 for a total replacement. Emergency calls are where trouble shows up for people. A 2025 customer said that after they called other plumbers in an emergency, Pinney refused to come out and said it works only with loyal customers. A 2026 customer without a working toilet said they were told only current customers were being taken and to call back in 2 days to become one. A 2023 customer said Ethan told them he did not want their business after they said they would call around during an active leak. A 2025 customer said they were charged 4 hours of labor for what they called a half-hour annual HVAC maintenance job; Ethan waived the invoice. A 2024 customer said technicians drilled a hole in their septic tank and, after an inspection, the work had to be redone. A 2026 customer said many mistakes were overlooked during a seemingly rushed and very expensive installation. The Better Business Bureau grades the company B-. **Strengths:** - A next-day water heater — tank checked, new heater installed the following day - A low-cost AC fix — a 2024 customer paid under $400, not a replacement **Concerns:** - Emergency calls — a 2025 customer was refused after calling other plumbers - A billing dispute — a 2025 customer was charged 4 hours for maintenance - Septic work — a 2024 customer said the job had to be redone ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Checked a leaking hot water tank the next morning and installed a new electric hot water heater the following day _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUVkyUlpNVTUzVkVWcE5scFBTamg2WWxweVNWRRAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOlNQY2RZMU53VEVpNlpPSjh6YlpySVE%7C%7C?hl=en-US) — “5★ 7 months in my new old house, the indirect hot water tank was leaking. I called Pinney (on a recommendation) and Wendell came to check it…” - Ethan M Pinney's New Hampshire licence GF1206579 is active on the state registry _(confidence: high)_ - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license GF1206579 registry-verified active — registry holder of record: Ethan M Pinney” - In 2026, replaced the plumbing under a kitchen sink _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTFZreGlWaTFKUTFwdlpIUTRhMGR5TURkaWMyYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOjdLVkxiVi1JQ1pvZHQ4a0dyMDdic2c%7C%7C?hl=en-US) — “5★ We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen sink replaced. Everything was great, an…” - In 2024, got a central air system running for under $400 after a $10,000 to $12,000 replacement quote elsewhere _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycU9LRU93EAE!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CIHM0ogKEICAgIDrqOKEOw%7C%7C?hl=en-US) — “5★ A year ago, I was told by a heating and cooling contractor that my central air conditioning system was in need of total replacement. Not …” - In 2025, refused an emergency call after the customer had called other plumbers _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kalpIWmtSR0p3VGxZMWVtRjBRazVIVXkxcE5uYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOmdjZHZkRGJwTlY1emF0Qk5HUy1pNnc%7C%7C?hl=en-US) — “1★ We called Pinney in an emergency situation. Because we called other plumbers to try and get someone out there as soon as possible, they r…” - In 2026, a customer without a working toilet was told only current customers were being taken _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSMGNXMW5hVk5UUzJoQk9YRTVVa2htYkRGUGJIYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOjR0cW1naVNTS2hBOXE5UkhmbDFPbHc%7C%7C?hl=en-US) — “2★ Wish I could give this place a decent review, but I called for emergancy services (as other plumbers who do not do emergancy work, said t…” - In 2023, Ethan told a customer with an active leak he did not want their business after they said they would call around _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKMThIaGxnRRAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CIHM0ogKEICAgIDJ18HhlgE%7C%7C?hl=en-US) — “1★ Just had a very shocking interaction with Ethan from Pinney. Called about an active leak situation, they had done work on this property f…” - In 2025, a customer was charged 4 hours of labor for an annual HVAC maintenance visit; the invoice was later waived _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjM2IzSmZORGszY2psT1RURXdiR2xoYmpJelIyYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOkc3b3JfNDk3cjlOTTEwbGlhbjIzR2c%7C%7C?hl=en-US) — “1★ Been my go to for plumbing and HVAC service for 13 years but no more. Overcharged for an annual HVAC maintenance service to which they se…” - In 2024, technicians drilled a hole in a customer's septic tank and the work had to be redone _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0ejVlYkJBEAE!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CIHM0ogKEICAgIDtz5ebBA%7C%7C?hl=en-US) — “1★ Title: Beware of Pinney Plumbing: Unprofessional Service, Overcharging, and Poor Customer Service Review: I am extremely disappointed wi…” - Better Business Bureau grade B- _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/nh/west-swanzey/profile/plumber/adrian-pinney-plumbing-heating-0051-92002202) — “Better Business Bureau grade: B-” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psNU5XZGFRMkpvVW5Kb1FuUlJPSEUxUVd4M1IxRRAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOjl5NWdaQ2JoUnJoQnRROHE1QWx3R1E%7C%7C?hl=en-US) — “5★ Ethan was more than responsive. Couldn't have been more worried about getting our heat on. Very knowledgeable and explained everything th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkaFh6aDRWRk5zYWs1UVNVMU5hVlJSVW5aV1NXYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOkdhXzh4VFNsak5QSU1NaVRRUnZWSWc%7C%7C?hl=en-US) — “5★ A steady ally in the home-front battles, Adrian Pinney Plumbing & Heating has been keeping our boiler running like a well-tuned starship …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURycU9LRU93EAE!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CIHM0ogKEICAgIDrqOKEOw%7C%7C?hl=en-US) — “5★ A year ago, I was told by a heating and cooling contractor that my central air conditioning system was in need of total replacement. Not …” - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license GF1206579 registry-verified active — registry holder of record: Ethan M Pinney” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUVkyUlpNVTUzVkVWcE5scFBTamg2WWxweVNWRRAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOlNQY2RZMU53VEVpNlpPSjh6YlpySVE%7C%7C?hl=en-US) — “5★ 7 months in my new old house, the indirect hot water tank was leaking. I called Pinney (on a recommendation) and Wendell came to check it…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTFZreGlWaTFKUTFwdlpIUTRhMGR5TURkaWMyYxAB!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CAIQACodChtycF9oOjdLVkxiVi1JQ1pvZHQ4a0dyMDdic2c%7C%7C?hl=en-US) — “5★ We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen sink replaced. Everything was great, an…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaMXNTUFl3EAE!2m1!1s0x0:0x9f328779c5b9c09e!3m1!1s2@1:CIHM0ogKEICAgIDZ1sSPYw%7C%7C?hl=en-US) — “5★ A big thank you to Wendell, Steven and Matt on the recent plumbing repair at my home. Fair price, quick response, and clean, professional…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#GF1206579, hvac) — verified against the official NH state registry on 2026-10-20, never self-reported. Re-check at the official registry: https://forms.nh.gov/licenseverification/ ## Sources - [Better Business Bureau](https://www.bbb.org/us/nh/west-swanzey/profile/plumber/adrian-pinney-plumbing-heating-0051-92002202): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Adrian%20Pinney%20Plumbing%20%26%20Heating&query_place_id=ChIJc33kObRz4YkRnsC5xXmHMp8): 3.9★ from 63 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Adrian%20Pinney%20Plumbing%20%26%20Heating&query_place_id=ChIJc33kObRz4YkRnsC5xXmHMp8): Listed on this source - [Official Website](http://www.pinneyplumbing.com): 44 yrs in business · Self-reported profile and service details - [Local News](https://www.theplumbingdirectory.com/swanzey/plumber/adrian-pinney-plumbing-heating): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Frank Consiglio · 2026-09-24**: 7 months in my new old house, the indirect hot water tank was leaking. I called Pinney (on a recommendation) and Wendell came to check it out the next morning. The following day the crew showed up, early, removed the old tank and installed a new electric hot water heater. Electricians (CCE) showed u… - **5/5 · Google Reviews · james richard · 2026-03-07**: We have used Pinney a few times in the past. This time we needed the plumbing under the kitchen sink replaced. Everything was great, an outstanding experience. The women on the phone was very pleasant, got me the appointment I needed and found out exactly what we needed. The 2 men that came to … - **1/5 · Google Reviews · Old Tree · 2026-02-25**: Many overlooked elementary level mistakes were made during a seemingly rushed and very expensive installation. Other local companies are available. I thought pinney would stand for attention to detail and quality. Not the case. Ethan had an extremely childish response to a large list of blatant mis… - **2/5 · Google Reviews · Casey Rivera - Leger · 2026-02-07**: Wish I could give this place a decent review, but I called for emergancy services (as other plumbers who do not do emergancy work, said to call) but they are only taking current customers? Ugh I get it, but gosh darn we dont have a working toilet and you tell me to call back 2 days from now to becom… - **5/5 · Google Reviews · Karin Feltus · 2025-12-14**: Ethan was more than responsive. Couldn't have been more worried about getting our heat on. Very knowledgeable and explained everything that he found and made sure that we knew and understand everything. Couldn't thank him enough for everything he did for our family. Went above and beyond!! - **5/5 · Google Reviews · Dain Vossar (Galaxy Wanderer) · 2025-12-09**: A steady ally in the home-front battles, Adrian Pinney Plumbing & Heating has been keeping our boiler running like a well-tuned starship for years. Their technicians arrive with the calm focus of seasoned Jedi—professional, honest, and guided by integrity rather than upsell tactics. Prices remain f… - **5/5 · Google Reviews · Dr. Stephanie Clark · 2025-10-06**: Thanks for the quick response and service to my dog sitter plumbing problem while I was out of town!!! Dr. Clark - **1/5 · Google Reviews · Kristopher Radder · 2025-10-02**: Used them before, love the person they sent. Called a few plumbers because I had an emergency that needed to be handled. Got lectured by the owner about connecting with other plumbers when it came trying to figure out who might be able to help me out sooner and how to figure out times so I could be … - **1/5 · Google Reviews · Amy Radder · 2025-10-02**: We called Pinney in an emergency situation. Because we called other plumbers to try and get someone out there as soon as possible, they refused to come out, were very rude, and stated they only work with loyal customers. It's not uncommon to call around in an emergency to get someone out as soon as … - **1/5 · Google Reviews · Mike Reilly · 2025-07-10**: Been my go to for plumbing and HVAC service for 13 years but no more. Overcharged for an annual HVAC maintenance service to which they sent not 1 but 2 technicians. Spoke with Ethan. Quite an “experience” to be sure. I was finally “advised” that I was the problem and that he would need to research … --- Data freshness: last scanned 2026-10-20T09:48:28.196Z. Cite as: Adrian Pinney Plumbing & Heating — Tavlee (https://tavlee.com/contractor/adrian-pinney-plumbing-and-heating-swanzey) Source: https://tavlee.com/contractor/adrian-pinney-plumbing-and-heating-swanzey ## Sitemap [Full site index](https://tavlee.com/sitemap.md)