---
title: "Advanced Air Quality"
description: "Advanced Air Quality is a duct and vent cleaning company. Its website says Advanced Air Quality, Inc. serves Massachusetts, Connecticut and all New England"
doc_version: "2026-10-01"
last_updated: "2026-10-01"
---

# Advanced Air Quality

**Trade:** Specialty Services · **Phone:** (413) 301-5754 · **Website:** http://www.advancedairqualityinc.com/ · **Languages:** English

**Rating: 2.1/5** (medium confidence) — from 19 reviews across 8 sources.
84% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Advanced Air Quality is a duct and vent cleaning company. Its website says Advanced Air Quality, Inc. serves Massachusetts, Connecticut and all New England states with vent cleaning services and claims over 30 years in business. The stated service area on its site runs from Springfield and Longmeadow to Northampton and Greenfield. On the Better Business Bureau, the company describes itself as providing air duct cleaning, dryer vent cleaning, kitchen exhaust cleaning and furnace coil cleaning.

A 2009 customer said the workers arrived late because of a delay at a previous project but phoned ahead, then did a thorough job cleaning the ducts and disinfecting the area. A 2007 customer said the company was clean, neat and thorough, did not get anything on the furniture or carpeting, and was priced reasonably compared to other service choices. A 2005 customer said it was the only company with a brush system to get soot out of the vents for the same price. A 2004 customer said the company called within minutes of the request and did the work the next day.

A 2004 customer said an employee left dirt and debris in the basement and dented a built-in cabinet while brushing down air returns. A 2004 customer who praised the service man, Steve, found the company very expensive, writing that 3.5 hours cost over $100 per hour.

A local news site, wwlp.com, has reported that the Hood Cleaning Certificate of registration for James Van Houten, owner of Advanced Air Quality in Springfield, was suspended, and that he and the company are prohibited from working for five years.

**Strengths:**
- Thorough duct cleaning — a 2009 customer said ducts were cleaned and the area disinfected
- Next-day work — a 2004 customer said the work was done the next day
- A soot brush system — a 2005 customer cited its brush for vent soot

**Concerns:**
- A registration suspension — local news reported a five-year prohibition from working
- Cleanup and damage — a 2004 customer cited basement debris and a dented cabinet
- High hourly cost — a 2004 customer said 3.5 hours cost over $100 per hour

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it serves Massachusetts, Connecticut and all New England states with vent cleaning services and has over 30 years in business _(confidence: medium)_
  - [Official Website](http://www.advancedairqualityinc.com) — “About (self-reported, verbatim): Advanced Air Quality, Inc. serves Massachusetts, Connecticut, and all New England States with vent cleaning…”
- Lists a service area from Springfield and Longmeadow to Northampton and Greenfield _(confidence: medium)_
  - [Official Website](http://www.advancedairqualityinc.com) — “Stated service area (self-reported): Springfield, Longmeadow, East Longmeadow, Chicopee, Holyoke, West Springfield, Agawam, Westfield, Amher…”
- A 2009 customer said the workers did a thorough job cleaning the ducts and disinfecting the area _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AdvancedAirQuality.46239912.html) — “4★ Because of a delay at a previous project, the workers arrived late but they did phone to let me know they would be late. Once here they w…”
- A 2007 customer said the company was clean, neat and thorough and priced reasonably compared to other service choices _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AdvancedAirQuality.46239912.html) — “4★ Advanced Air did a great job. They were clean, neat and thorough. They did not get anything on my furniture or carpeting. They were price…”
- A 2004 customer said the company called within minutes and did the work the next day _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/spfld/advanced-air-quality-reviews-46239912.htm) — “They called me with in minutes of submitting the request. They were able to do the work the next day. This company was very professional and…”
- A 2004 customer said an employee left debris in the basement and dented a built-in cabinet _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/spfld/advanced-air-quality-reviews-46239912.htm) — “I was generally satisfied with overall work, but unhappy on 2 points: 1) emp' left a lot of dirt/debris in basement that I had to vacuum up …”
- A 2004 customer found the company very expensive, writing that 3.5 hours cost over $100 per hour _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/spfld/advanced-air-quality-reviews-46239912.htm) — “The service man, Steve was very good, however I feel that the Co. was very expensive for what they did and the length of time they were here…”
- wwlp.com reported that the owner's Hood Cleaning Certificate of registration was suspended and that he and the company are prohibited from working for five years _(confidence: medium)_
  - [Local News](https://www.wwlp.com/news/massachusetts/state-fire-marshal-suspends-local-company-for-violating-fire-codes/) — “wwlp.com — the Hood Cleaning Certificate of registration for James Van Houten, Owner of Advanced Air Quality in Springfield, has been suspen…”
- Rated 4.8 stars from 32 ratings on HomeAdvisor _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AdvancedAirQuality.46239912.html) — “HomeAdvisor: 4.8★ from 32 ratings”
- Specializes in Specialty Services _(confidence: medium)_
  - [Official Website](http://www.advancedairqualityinc.com) — “About (self-reported, verbatim): Advanced Air Quality, Inc. serves Massachusetts, Connecticut, and all New England States with vent cleaning…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.AdvancedAirQuality.46239912.html) — “4★ Because of a delay at a previous project, the workers arrived late but they did phone to let me know they would be late. Once here they w…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://madpl.mylicense.com/Verification/

## Sources

- [Reddit](https://www.reddit.com/r/diyelectronics/comments/1qaeaii/extended_sensecap_d1s_with_additional_sensors_for/): 0 community mentions discussing this business
- [Angi](https://www.angi.com/companylist/us/ma/spfld/advanced-air-quality-reviews-46239912.htm): 4.8★ from 32 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.AdvancedAirQuality.46239912.html): 4.8★ from 32 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Advanced%20Air%20Quality&query_place_id=ChIJr2EkCWDPEgUR7i6IGNdK3xA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/duct-cleaning/advanced-air-quality-inc-0261-205216): Listed on this source
- [Official Website](http://www.advancedairqualityinc.com): 30 yrs in business · Self-reported profile and service details
- [Exa](https://www.newswire.com/news/twin-cities-iaq-company-participates-in-nationwide-mold-research-19983870): 0 web mentions across the open web (each linked to its source)
- [Local News](https://www.eejournal.com/industry_news/new-sensirion-environmental-sensors-available-from-mouser-enable-advanced-air-quality-monitoring/): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “the Hood Cleaning Certificate of registration for James Van Houten, Owner of Advanced Air Quality in Springfield, has been suspended and both he and the company are prohibited from working for five ye…” — wwlp.com — https://www.wwlp.com/news/massachusetts/state-fire-marshal-suspends-local-company-for-violating-fire-codes/

## Recent reviews

- **5/5 · HomeAdvisor · Kathy S. · 2020-08-25**: He always does a great job and excellent customer service.
- **HomeAdvisor · Kim Q. · 2011-12-01**: Very professional. Got the job done in a timely manner.
- **4/5 · HomeAdvisor · Florence W. · 2009-11-08**: Because of a delay at a previous project, the workers arrived late but they did phone to let me know they would be late. Once here they worked hard and did a thorough job cleaning the ducts and disinfecting the area. They left the premises in neat and clean condition. I would recommend them again.
- **5/5 · HomeAdvisor · Marcus B. · 2007-10-07**: The service man was helpful and prompt.
- **Angi · Marcus B. · 2007-10-01**: The service man was helpful and prompt.
- **5/5 · HomeAdvisor · Kelly P. · 2007-08-09**: The service I received was fantastic and I would call them back if I needed them in a flash. Terrific company.
- **5/5 · HomeAdvisor · Vincent R. · 2007-04-09**: my wife was very pleased with performance and also the friendly attitude of the technicians who performed the service.
- **5/5 · HomeAdvisor · Karle K. · 2007-03-16**: he was very late starting the job from the preappointed time but after that the job was done VERY PROFESSIONALLY and knowledgeable about the process and also VERY COURTEOUS. a very nice gentleman
- **4/5 · HomeAdvisor · Laurie M. · 2007-01-03**: Advanced Air did a great job. They were clean, neat and thorough. They did not get anything on my furniture or carpeting. They were priced very reasonably compared to the other service choices who were priced higher.
- **5/5 · HomeAdvisor · KEITH M. · 2006-12-30**: fast and complete. they added items with our request without worrying about time. My wife is happy.....therefore I am happy.

---

Data freshness: last scanned 2026-09-30T17:07:56.426Z.
Cite as: Advanced Air Quality — Tavlee (https://tavlee.com/contractor/advanced-air-quality)
Source: https://tavlee.com/contractor/advanced-air-quality

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