---
title: "Advanced Disaster Recovery Inc."
description: "Advanced Disaster Recovery handles water damage, fire restoration and mold removal; its website says it responds within 90 minutes in nearby service areas "
doc_version: "2026-10-17"
last_updated: "2026-10-17"
---

# Advanced Disaster Recovery Inc.

**Trade:** Remediation Services · **Address:** 5 Austin Dr, Marlborough, CT 06447 · **Phone:** (860) 295-8790 · **Website:** https://advanceddri.com/areas/connecticut · **Languages:** English

**Rating: 3.1/5** (medium confidence) — from 35 reviews across 4 sources.
80% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 3 negative.

## The honest read

Advanced Disaster Recovery handles water damage, fire restoration and mold removal; its website says it responds within 90 minutes in nearby service areas across four states and works directly with insurance. The company says it has been in business 26 years. On Google it holds 4.3 stars from 39 ratings.

A recent customer said abatement was quick: the rooms were emptied, taped up and a walkway laid down to protect the floor. A recent customer said Dave and his team made a water and mold remediation process fairly easy for the family. A 2026 customer described a project that started with a roof leak and ran through remediation of mold and then asbestos ceilings and walls before the house was put back together, with Lukas as project manager. A 2026 customer in the middle of a water remediation said the staff were prompt, kind and efficient, worked directly with the insurance company, and were out of the New Haven office. A 2023 customer whose house was gutted said the company replaced the floors throughout the house, bathroom cabinets, tub, toilets, kitchen cabinets, sinks, counters and all appliances. A 2023 customer said the company repaired their basement after water damage, from flooring and plumbing to drywall repair.

A recent customer said the work was good but scheduling was extremely slow, with almost 6 weeks before repairs started on a damaged roof. A recent customer said a home issue from January was still not completed at the end of June and they went with another company to finish the work, while praising David Montalvo and his team for clearing out the basement in a few hours. A recent customer whose garage burned down said the company repeatedly failed to show up when it said it would, and that a cleanup and rebuild due by June 9, 2026 was still not done. A 2026 customer rebuilding after a July 2025 house fire said it took 3 months to get a building permit. A 2025 customer said the company did not cap a vanity drain, which led to more water damage, including to hardwood floors. A 2023 customer with a basement flood said they were charged more than $5000 for 40 minutes of work, and that the charge was reduced to $2300 when they confronted the company.

**Strengths:**
- Careful abatement prep — a recent customer said rooms were emptied and taped up
- Insurance coordination — a 2026 customer said staff worked directly with the insurer
- Whole-house rebuild — a 2023 customer described floors, cabinets and appliances replaced

**Concerns:**
- Slow scheduling — a recent customer waited almost 6 weeks for repairs to start
- Unfinished fire cleanup — a recent customer said a 2-day cleanup dragged on
- Uncapped vanity drain — a 2025 customer said it caused more water damage
- Billing dispute — a 2023 customer said a bill over $5000 was cut to $2300

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.3 stars from 39 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Advanced%20Disaster%20Recovery%20Inc.&query_place_id=ChIJV_PMT1dF5okRcgUtLECf2Gc) — “Google: 4.3★ from 39 ratings”
- Describes itself as handling water damage, fire restoration and mold removal across four states, working directly with insurance _(confidence: medium)_
  - [Official Website](https://advanceddri.com) — “About (self-reported, verbatim): Water damage, fire restoration, mold removal — we respond within 90 minutes in nearby service areas across …”
- Self-reported 26 years in business _(confidence: medium)_
  - [Official Website](https://advanceddri.com) — “Self-reported 26 years in business”
- A recent customer said abatement was quick, with rooms emptied, taped up and a walkway laid to protect the floor _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psT1dtZDNTRGRIV1VocmFVNU9aRmRCY1ZoaFdtYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOjlOWmd3SDdHWUhraU5OZFdBcVhhWmc%7C%7C?hl=en-US) — “5★ Abatement was quick and efficient. They emptied the rooms, taped them up and laid down a walkway to protect the floor.”
- A recent customer said Dave and his team made a water and mold remediation process fairly easy _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSTFNVeExReTAyUkdwV01rcHBhM1JzYkMxYWRVRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOjRLSUxLQy02RGpWMkppa3RsbC1adUE%7C%7C?hl=en-US) — “5★ Dave Nd his team were very sensitive to issues within the family and made the entire process of water/mold remediation process fairly eas…”
- A 2026 customer described mold and asbestos remediation after a roof leak, followed by putting the house back together _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201NU5XMXFSRGRTTVhSVlExY3lObFl0UTJkVU1YYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOm55NW1qRDdSMXRVQ1cyNlYtQ2dUMXc%7C%7C?hl=en-US) — “5★ I had a major project that started with a leak from my roof. Remediation of mold then asbestos ceilings ,walls in the coldest months with…”
- A 2026 customer said the staff worked directly with their insurance company during a water remediation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsR1pFMVlkRXBGUjJ0VVZrUk5Uekl5UWtFNWMzYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOllGZE1YdEpFR2tUVkRNTzIyQkE5c3c%7C%7C?hl=en-US) — “5★ I'm in the middle of my water remediation journey and everyone I've talked to/met so far has been really lovely (shout out to Mustafa, Jo…”
- A 2023 customer described a gutted house rebuilt with new floors, cabinets, tub, toilets, sinks, counters and appliances _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOHQyWEJBEAE!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgICR8t2XBA%7C%7C?hl=en-US) — “5★ Absolutely happy with this company and the work they did for me was Superb! My house was gutted. They replaced all the floors throughout …”
- A 2023 customer described basement repair after water damage including flooring, plumbing and drywall repair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1aXVPdWJ3EAE!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgID5iuOubw%7C%7C?hl=en-US) — “5★ Had a great experience working with Advanced DRI to repair our basement after water damage. From flooring and plumbing to moving furnitur…”
- A recent customer said scheduling was extremely slow, with almost 6 weeks before repairs started on a damaged roof _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnMmNXcGZPSFF0VVVGU01sWnliRlJNV0dneGNrRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOkg2cWpfOHQtUUFSMlZybFRMWGgxckE%7C%7C?hl=en-US) — “3★ They did good work, but extremely slow scheduling the work and overall admin/support before and after could be better.  Took almost 6 wee…”
- A recent customer said work begun after a January issue was not completed by the end of June and another company finished it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNd1pEWjFWbW96UmxkNVNXRlJiVkF3WW05b2NGRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOkMwZDZ1VmozRld5SWFRbVAwYm9ocFE%7C%7C?hl=en-US) — “1★ My experience with this company was not good at all! Had an issue with my home back in January and it is now end of June and nothing has …”
- A recent customer said the company repeatedly failed to show up and a fire cleanup and rebuild due by June 9, 2026 was not done _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKeVZFeE9lSEV5ZEVoS09HeExibGc0U0ZocFgzYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOlJyVExOeHEydEhKOGxLblg4SFhpX3c%7C%7C?hl=en-US) — “1★ Very unprofessional, they don't keep their word, they say there going to show up and then do a no call no show, not once, not twice but c…”
- A 2026 customer rebuilding after a house fire said it took 3 months to get a building permit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SaU5qVlJXVWhVZG1aaVpEWlhTVmh1UkY5aFlXYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOmRiNjVRWUhUdmZiZDZXSVhuRF9hYWc%7C%7C?hl=en-US) — “1★ I had a house fire in July of 2025 I signed with first Hartford general contractor they did the demolition of my house they were amazing.…”
- A 2025 customer said an uncapped vanity drain led to more water damage, including to hardwood floors _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1RldGbHROME5rZEROaU5uRlROWEI0UkdWcWIwRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOk5FWFltN0NkdDNiNnFTNXB4RGVqb0E%7C%7C?hl=en-US) — “1★ Had more water damage due to the fact that they didn't cap the vanity drain and then blamed me for not informing them that there was a ba…”
- A 2023 customer said they were charged more than $5000 for 40 minutes of flood work, later reduced to $2300 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4cVlTdWpRRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgIDxqYSujQE%7C%7C?hl=en-US) — “1★ I rarely write reviews, but I felt obligated to share my experience cause I was mislead with the few good reviews of this company. the sh…”
- Specializes in Remediation Services _(confidence: high)_
  - [Official Website](https://advanceddri.com) — “About (self-reported, verbatim): Water damage, fire restoration, mold removal — we respond within 90 minutes in nearby service areas across …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psT1dtZDNTRGRIV1VocmFVNU9aRmRCY1ZoaFdtYxAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOjlOWmd3SDdHWUhraU5OZFdBcVhhWmc%7C%7C?hl=en-US) — “5★ Abatement was quick and efficient. They emptied the rooms, taped them up and laid down a walkway to protect the floor.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSTFNVeExReTAyUkdwV01rcHBhM1JzYkMxYWRVRRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CAIQACodChtycF9oOjRLSUxLQy02RGpWMkppa3RsbC1adUE%7C%7C?hl=en-US) — “5★ Dave Nd his team were very sensitive to issues within the family and made the entire process of water/mold remediation process fairly eas…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURRdy1EY05REAE!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgMDQw-DcNQ%7C%7C?hl=en-US) — “5★ The team that completed the water remediation at my house were very professional and explained everything they were doing throughout the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmX2VITWp3RRAB!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgIDf_eHMjwE%7C%7C?hl=en-US) — “5★ Very professional, knowledgeable and thorough. This team was awesome they came in got the job done and left no mess was clean and super o…”
- Also offers General Contractor / Remodeling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1aXVPdWJ3EAE!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgID5iuOubw%7C%7C?hl=en-US) — “5★ Had a great experience working with Advanced DRI to repair our basement after water damage. From flooring and plumbing to moving furnitur…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOHQyWEJBEAE!2m1!1s0x0:0x67d89f402c2d0572!3m1!1s2@1:CIHM0ogKEICAgICR8t2XBA%7C%7C?hl=en-US) — “5★ Absolutely happy with this company and the work they did for me was Superb! My house was gutted. They replaced all the floors throughout …”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Official Website](https://advanceddri.com): 26 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Advanced%20Disaster%20Recovery%20Inc.&query_place_id=ChIJV_PMT1dF5okRcgUtLECf2Gc): Listed on this source
- [Local News](https://www.cleanlink.com/news/article/Two-Restoration-Companies-Merge--26579): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Advanced%20Disaster%20Recovery%20Inc.&query_place_id=ChIJV_PMT1dF5okRcgUtLECf2Gc): 4.3★ from 39 ratings

## Recent reviews

- **3/5 · Google Reviews · Whitney Wirta · 2026-07-27**: They did good work, but extremely slow scheduling the work and overall admin/support before and after could be better.  Took almost 6 weeks before they started the repairs….with a damaged roof that was a lifetime!
- **1/5 · Google Reviews · Joanna Nunez · 2026-06-24**: My experience with this company was not good at all! Had an issue with my home back in January and it is now end of June and nothing has been completed. Had to eventually go with another company to complete the work…..saying the stress level is through the roof is an understatement!!

⭐️⭐️HOWEVER I …
- **1/5 · Google Reviews · Matt Mccoy · 2026-06-13**: Very unprofessional, they don't keep their word, they say there going to show up and then do a no call no show, not once, not twice but continuesly, they said cleanup was a 2 day job, well there still not done with cleanup and it's going now on the next week,  they keep dragging their feet, the peop…
- **5/5 · Google Reviews · Alesha Przybylek · 2026-04-20**: Abatement was quick and efficient. They emptied the rooms, taped them up and laid down a walkway to protect the floor.
- **5/5 · Google Reviews · Barb Martzall · 2026-04-19**: Dave Nd his team were very sensitive to issues within the family and made the entire process of water/mold remediation process fairly easy for us.
- **5/5 · Google Reviews · Dan Passeser · 2026-04-12**: Great communication, finished head of schedule. No issues. Insurance company hired them and paid them directly so I can't speak to their prices.
- **5/5 · Google Reviews · John Crynock · 2026-03-27**: My insurance company used this company after I had ice on my roof which leaked into a soffit in my kitchen. They were very, very professional, super attentive and all-around great guys. I would highly recommend this company.
- **5/5 · Google Reviews · Beth Westcott · 2026-03-11**: I had a major project that started with a leak from my roof. Remediation of mold then asbestos ceilings ,walls in the coldest months with heat challenges . And then they came in and put it all back together. Lukas the project manager with a really great crew addressing each concern as they arose. Ru…
- **5/5 · Google Reviews · David Matsuk · 2026-03-02**: had a great experience with this company, they were quick, efficient, very clean. would highly recommend them
- **5/5 · Google Reviews · KIM FEENEY · 2026-02-22**: They are awesome. The men were very polite. They came in. They got it quickly done. Everybody was wonderful so very helpful. Explained everything to be thoroughly asked questions. I highly recommend them very nice very respectful and got the job done quicker than I could even imagine. I give them a …

---

Data freshness: last scanned 2026-10-14T09:27:01.000Z.
Cite as: Advanced Disaster Recovery Inc. — Tavlee (https://tavlee.com/contractor/advanced-disaster-recovery-inc-marlborough)
Source: https://tavlee.com/contractor/advanced-disaster-recovery-inc-marlborough

## Sitemap

[Full site index](https://tavlee.com/sitemap.md)