# Affordable Baths, Inc.

**Trade:** Bathroom Remodel · **Address:** 7 Belmont St, Northborough, MA 01532 · **Phone:** (508) 749-0301 · **Website:** https://www.affordablebaths.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_northborough_profile · **Languages:** English

**Rating: 2.7/5** (low confidence) — from 3 reviews across 5 sources.

## The honest read

Affordable Baths, Inc. is a bathroom-remodeling specialist based in Northborough, serving Massachusetts and Connecticut, founded in 2009 by owner Craig O'Connor and described on its site as family-owned. The company focuses specifically on bathroom work — full remodels, tub-to-shower conversions, and tub replacement — and lists Kohler as its fixture and product line.

The written record here is thin: just three reviews on file, from 2023 and 2024. A 2024 review describes meeting Craig after hearing a local radio ad and calls him friendly, professional, and innovative. A 2023 review describes a remodel that took about four weeks against a two-to-three-week quote — still within the contract's terms — with some added cost for leveling the floor in an older home, a common wrinkle in older housing stock rather than a sign of anything gone wrong. A separate BBB account describes hiring the company for a shower remodel after leaks from the original condo builder's work couldn't be stopped, though it doesn't say how that job turned out.

The company lists home-improvement registrations in both Massachusetts and Connecticut plus a Massachusetts construction supervisor license, though these are directory and self-reported listings rather than something independently checked against the state registries here.

With so few reviews to go on, there isn't much of a track record yet to draw broad conclusions from — worth asking for references from a recent job given how limited the written history is.

**Strengths:**
- Friendly, professional owner — 2024 review praises Craig O'Connor directly
- Kohler products — installs branded fixtures and materials
- Established since 2009 — family-owned, 17 years per BBB

**Concerns:**
- Timeline overrun — 2023 review reports about a week beyond the original quote
- Added costs — 2023 review cites extra charges for floor leveling in an older home

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB and Houzz list Massachusetts and Connecticut home improvement contractor registrations (MAHIC165197, CTHIC 0625976) and a Massachusetts construction supervisor license (#98829) for the company; none were independently checked against the state registries here _(confidence: medium)_
  - [Official Website](https://www.affordablebaths.com) — “Self-reported license/registration number (NOT verified against any registry): MA CSL #98829”
  - [Official Website](https://www.affordablebaths.com) — “Self-reported license/registration number (NOT verified against any registry): MA Registration #165197”
  - [Official Website](https://www.affordablebaths.com) — “Self-reported license/registration number (NOT verified against any registry): CT Registration #0625976”
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “Licence listed on Better Business Bureau: MAHIC165197”
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “Licence listed on Better Business Bureau: CTHIC 0625976”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/affordable-baths-inc-pfvwus-pf~1352081967) — “Licence listed on Houzz: 98829”
- BBB gives the business an A+ rating (not accredited) and lists 17 years in business _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “BBB lists Affordable Baths Inc. as an unaccredited bathroom remodeler with an A+ rating, 17 years in business, Craig O'Connor as owner, and …”
- The website says the company was founded in 2009 by owner Craig O'Connor and is family-owned _(confidence: medium)_
  - [Official Website](https://www.affordablebaths.com) — “Company history (self-reported): Founded in 2009 by owner Craig O’Connor.”
  - [Official Website](https://www.affordablebaths.com) — “Ownership (self-reported): Family owned and operated; the site names Craig O’Connor as owner and CEO.”
- A 2024 review describes meeting owner Craig O'Connor after hearing a radio ad, calling him friendly, professional, and innovative _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYMWRyMTN3RRAB!2m1!1s0x0:0xe940647e0fa50520!3m1!1s2@1:CIHM0ogKEICAgICX1dr13wE%7C%7C?hl=en) — “5★ My husband and I have been looking to get our bathroom remodeled for a long while and we heard an advertisement on our local radio statio…”
- A 2023 review describes a bathroom remodel that took about four weeks against a two-to-three-week quote, still within the contract's terms, with additional charges for floor leveling in an older home _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoNTd6VE53EAE!2m1!1s0x0:0xe940647e0fa50520!3m1!1s2@1:CIHM0ogKEICAgIDh57zTNw%7C%7C?hl=en) — “4★ Hired Affordable Baths to remodel our bathroom.  We were quoted 2 to 3 weeks, but actual time fell right around 4 weeks total time (still…”
- A BBB review describes hiring the company for a shower remodel after leaks from the original condo builder's installation couldn't be stopped _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “Needed a shower remodel due to a shoddy installation by the builder of our condo. We had many leaks and they couldn't be stopped.”
- Google shows 4.5 stars from 2 ratings; Houzz shows 4.3 stars from 6 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Affordable%20Baths%2C%20Inc.&query_place_id=ChIJxfKGU18L5IkRIAWlD35kQOk) — “Google: 4.5★ from 2 ratings”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/affordable-baths-inc-pfvwus-pf~1352081967) — “Houzz: 4.3★ from 6 ratings”
- The company works with Kohler products and fixtures _(confidence: medium)_
  - [Official Website](https://www.affordablebaths.com) — “Stated certification/affiliation: Kohler products and fixtures”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.affordablebaths.com) — “Affordable Baths, Inc. provides complete bathroom remodeling, tub-to-shower conversions, and tub replacement services in Massachusetts and C…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607) — “Services offered (Better Business Bureau): Bathroom Remodel”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/affordable-baths-inc-pfvwus-pf~1352081967) — “Services offered (Houzz): Bathroom Remodeling, Cabinet Installation, Custom Cabinets, Custom Bathroom Vanities, Countertop Installation, Flo…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Affordable%20Baths%2C%20Inc.&query_place_id=ChIJxfKGU18L5IkRIAWlD35kQOk): 4.5★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Affordable%20Baths%2C%20Inc.&query_place_id=ChIJxfKGU18L5IkRIAWlD35kQOk): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/springfield/profile/bathroom-remodel/affordable-baths-inc-0261-277607): Listed on this source
- [Official Website](https://www.affordablebaths.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/affordable-baths-inc-pfvwus-pf~1352081967): 4.3★ from 6 ratings

## Recent reviews

- **5/5 · Google Reviews · JoAnne DiTommaso · 2024-10-19**: My husband and I have been looking to get our bathroom remodeled for a long while and we heard an advertisement on our local radio station for Affordable Baths and decided to give them a try.
I met with Craig who was nothing less than friendly, professional and very innovative with his ideas.
I walk…
- **4/5 · Google Reviews · Michael Elwell · 2023-03-19**: Hired Affordable Baths to remodel our bathroom.  We were quoted 2 to 3 weeks, but actual time fell right around 4 weeks total time (still within contract limits).  We ended up paying some additional charges due to us having an old house and needing our floor leveled.

Bathroom came out beautiful.  R…
- **Better Business Bureau · Richard Z**: Needed a shower remodel due to a shoddy installation by the builder of our condo. We had many leaks and they couldn't be stopped.

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Data freshness: last scanned 2026-08-27T15:14:42.702Z.
Cite as: Affordable Baths, Inc. — Tavlee (https://tavlee.com/contractor/affordable-baths-inc-northborough)
Source: https://tavlee.com/contractor/affordable-baths-inc-northborough