---
title: "AirPlus Inc"
description: "AirPlus Inc is a heating and cooling company that lists Norwalk, Darien, New Canaan, Greenwich, Fairfield, Bridgeport and Danbury among the towns it serves"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# AirPlus Inc

**Trade:** HVAC / Heating & Cooling · **Address:** 78 Fort Point St, Norwalk, CT 06855 · **Phone:** (203) 854-9751 · **Website:** https://www.airplusct.com/ · **Languages:** English

**Rating: 3.7/5** (medium confidence) — from 18 reviews across 5 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 1 negative.

## The honest read

AirPlus Inc is a heating and cooling company that lists Norwalk, Darien, New Canaan, Greenwich, Fairfield, Bridgeport and Danbury among the towns it serves. It says it has been in business for 30 years, and its website describes new system consultation, design and installation.

A recent customer said Alex diagnosed the problem quickly. A recent customer who has worked with AirPlus for years called the company knowledgeable and reliable.

A 2025 customer said a technician troubleshot and fixed their heat pump, with Kim helping facilitate the work. A 2025 customer said Air Plus replaced a 25-year-old condenser unit and that a couple of issues needed adjusting over the first season. That 2025 customer said Jeff worked for two hours and found that a wrong-sized part had been installed in the furnace by another company's technician. A 2025 customer said their 92-year-old parents' AC system needed repair quickly; the family got a priority spot Monday morning, and by 6:30pm they were good to go. A 2025 customer said AirPlus came out the same day during a heatwave and fixed an issue with split units.

A 2024 customer said the company replaced a broken component rather than selling a full system. A 2022 customer said AirPlus relocated ductwork for a new commercial rental and completed the work ahead of schedule. That 2022 customer said the company uses an answering service but always called back.

A recent customer said a unit was still not fixed more than a month after the company first sent someone out, and called Kim the owner extremely rude. A 2022 customer said the technician arrived 17 minutes late on a window first given as 4 hours and then 5 hours, and left the job after a text to Kim.

Its Connecticut D1 heating and cooling licence, HTG.0388584-D1, held by Antonios Kiriazidis, is active.

**Strengths:**
- Same-day heatwave visit — a 2025 customer said split units were fixed that day
- Heat pump repair — a 2025 customer said a technician fixed their heat pump
- A furnace part found — a 2025 customer said Jeff found a wrong-sized part
- No full-system upsell — a 2024 customer said the broken component was replaced instead

**Concerns:**
- An unfixed unit — a recent customer said it stayed unfixed over a month
- A late arrival — a 2022 customer said the technician came 17 minutes late

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Lists Norwalk, Darien, New Canaan, Greenwich, Fairfield, Bridgeport and Danbury among the towns it serves _(confidence: high)_
  - [Official Website](https://www.airplusct.com) — “Stated service area (self-reported): Bethel, Bridgeport, Brookfield, Danbury, Darien, Easton, Fairfield, Greenwich, Monroe, New Canaan, New …”
- Says it has been in business for 30 years _(confidence: medium)_
  - [Official Website](https://www.airplusct.com) — “Self-reported 30 years in business”
- Its website describes new system consultation, design and installation _(confidence: high)_
  - [Official Website](https://www.airplusct.com) — “About (self-reported, verbatim): New System Consultation, Design & Installation If you're looking to install a new system, we'll assist you …”
- A recent customer said Alex diagnosed the problem quickly _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xseGQyMVlOVTR3YW5RdGNHRlhiak5YZFZsT2JtYxAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOllxd21YNU4wanQtcGFXbjNXdVlObmc%7C%7C?hl=en-US) — “5★ Alex did a fantastic job and diagnosed quickly the problem.”
- A 2025 customer said a technician troubleshot and fixed their heat pump _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WclNsbzVYMDVJUmpGRGJYWkpTbll0VGt3NE0xRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOnVrSlo5X05IRjFDbXZJSnYtTkw4M1E%7C%7C?hl=en-US) — “5★ The technician went above and beyond to troubleshoot and fix my heat pump. Kim helped facilitate the work that needed to be done.”
- A 2025 customer said Air Plus replaced a 25-year-old condenser unit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CcVFXODFiRzFsYm5CU1pXeHhPVmRVWTFsdWNrRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOnBqQW81bG1lbnBSZWxxOVdUY1luckE%7C%7C?hl=en-US) — “5★ Great Service/ Fair Price/Great Customer Care

Air Plus replaced my 25 year old condenser unit. They had to best prices and options for m…”
- A 2025 customer said Jeff worked two hours and found a wrong-sized part another company's technician had installed in the furnace _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CcVFXODFiRzFsYm5CU1pXeHhPVmRVWTFsdWNrRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOnBqQW81bG1lbnBSZWxxOVdUY1luckE%7C%7C?hl=en-US) — “5★ Great Service/ Fair Price/Great Customer Care

Air Plus replaced my 25 year old condenser unit. They had to best prices and options for m…”
- A 2025 customer said AirPlus came out the same day during a heatwave and fixed an issue with split units _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kc1dWZEpkMjl4ZGxadlFtcDNjbVpDWVhGNVdHYxAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOmdsWVdJd29xdlZvQmp3cmZCYXF5WGc%7C%7C?hl=en-US) — “5★ Had an issue with my split units during the recent heatwave and AirPlus came out the same day and was able to fix the issue. Great custom…”
- A 2024 customer said the company replaced a broken component rather than selling a full system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6eTlhN2RBEAE!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CIHM0ogKEICAgIDzy9a7dA%7C%7C?hl=en-US) — “5★ I just bought my second system ( or major parts) from this company.  Timely answers, friendly attitude,  knowledgeable,  price competitiv…”
- A 2022 customer said AirPlus relocated ductwork for a commercial rental ahead of schedule _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1NzZhcThBRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CIHM0ogKEICAgICu76aq8AE%7C%7C?hl=en-US) — “5★ We've used Air Plus on a few occasions and have always been very happy with the service.

First, when taking on a new commercial rental t…”
- A recent customer said a unit was still not fixed more than a month after the first visit _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twWlJHZzJjbll4VGxaRVJFcFhhazVZYUc1aGExRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOkpZRGg2cnYxTlZEREpXak5YaG5ha1E%7C%7C?hl=en-US) — “1★ The worst customer service company. It’s been over a month since they first sent someone out to address our unit and it’s still not fixed…”
- A 2022 customer said the technician arrived 17 minutes late and left the job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdXZqanFBRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CIHM0ogKEICAgICOuvjjqAE%7C%7C?hl=en-US) — “1★ Awful. Appalling. Unresponsive. Unprofessional. I wrote a lengthy review, but then it was accidentally erased. Summary ...
NEVER EVER USE…”
- Better Business Bureau grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/heating-and-air-conditioning/airplus-inc-0111-87067176) — “Better Business Bureau grade: A+”
- Google rating of 4.3 from 25 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=AirPlus%20Inc&query_place_id=ChIJwcE7UZ0e6IkRHIF4oIsm_tg) — “Google: 4.3★ from 25 ratings”
- Its Connecticut D1 heating and cooling licence, HTG.0388584-D1, held by Antonios Kiriazidis, is active. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0388584-D1 registry-verified active — registry holder of record: ANTONIOS KIRIAZIDIS”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](https://www.airplusct.com) — “About (self-reported, verbatim): New System Consultation, Design & Installation If you're looking to install a new system, we'll assist you …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WclNsbzVYMDVJUmpGRGJYWkpTbll0VGt3NE0xRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOnVrSlo5X05IRjFDbXZJSnYtTkw4M1E%7C%7C?hl=en-US) — “5★ The technician went above and beyond to troubleshoot and fix my heat pump. Kim helped facilitate the work that needed to be done.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CcVFXODFiRzFsYm5CU1pXeHhPVmRVWTFsdWNrRRAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOnBqQW81bG1lbnBSZWxxOVdUY1luckE%7C%7C?hl=en-US) — “5★ Great Service/ Fair Price/Great Customer Care

Air Plus replaced my 25 year old condenser unit. They had to best prices and options for m…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kc1dWZEpkMjl4ZGxadlFtcDNjbVpDWVhGNVdHYxAB!2m1!1s0x0:0xd8fe268ba078811c!3m1!1s2@1:CAIQACodChtycF9oOmdsWVdJd29xdlZvQmp3cmZCYXF5WGc%7C%7C?hl=en-US) — “5★ Had an issue with my split units during the recent heatwave and AirPlus came out the same day and was able to fix the issue. Great custom…”

## License

Status: **active** (#HTG.0388584-D1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=AirPlus%20Inc&query_place_id=ChIJwcE7UZ0e6IkRHIF4oIsm_tg): 4.3★ from 25 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/norwalk/profile/heating-and-air-conditioning/airplus-inc-0111-87067176): Listed on this source
- [Official Website](https://www.airplusct.com): 30 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=AirPlus%20Inc&query_place_id=ChIJwcE7UZ0e6IkRHIF4oIsm_tg): Listed on this source
- [Local News](https://www.sba.com/ppp-funded-companies/connecticut/airplus-inc-6112355): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Hjalmar Lagast · 2026-07-29**: Alex did a fantastic job and diagnosed quickly the problem.
- **5/5 · Google Reviews · Blake Kramer · 2026-06-18**: We’ve worked with AirPlus for years to get help with our heating and cooling needs. They are knowledgeable, reliable, and provide great customer service.
- **1/5 · Google Reviews · Lauren Risley · 2026-06-11**: The worst customer service company. It’s been over a month since they first sent someone out to address our unit and it’s still not fixed. Kim the owner is extremely rude and I would never recommend their services.
- **5/5 · Google Reviews · Jessica Carney · 2026-05-10**: Really professional and reliable team, would highly recommend.
- **5/5 · Google Reviews · Meg Leo · 2025-11-20**: The technician went above and beyond to troubleshoot and fix my heat pump. Kim helped facilitate the work that needed to be done.
- **5/5 · Google Reviews · Danny Cohen · 2025-07-15**: Great Service/ Fair Price/Great Customer Care

Air Plus replaced my 25 year old condenser unit. They had to best prices and options for my needs. There were a couple of hiccups and issues that need to be adjusted over the first season  but Kim has always been amazing in getting a technician out quic…
- **5/5 · Google Reviews · Bill Stoops · 2025-07-14**: My parents are 92 years old and there AC system needed repair quickly. I left a detailed message with answering service and Monday morning we were given a priority spot. Airplus service team identified the parts needed and by 6:30pm we were good to go. Highly recommend this group.   Bill
- **5/5 · Google Reviews · Richie Tompkins · 2025-07-12**: Had an issue with my split units during the recent heatwave and AirPlus came out the same day and was able to fix the issue. Great customer service and very quick response time from them!
- **5/5 · Google Reviews · Katie Kozlowski · 2025-07-11**: Jeffrey always does a great job and takes great care of the unit for me!
- **5/5 · Google Reviews · Lisa Jones · 2025-04-12**: My favorite local HVAC company! I recommend AirPlus to all my real estate clients. They are swift to respond, have very fair pricing, clever solutions and excellent follow up. Bravo AirPlus!

---

Data freshness: last scanned 2026-10-14T04:29:26.219Z.
Cite as: AirPlus Inc — Tavlee (https://tavlee.com/contractor/airplus-inc-norwalk)
Source: https://tavlee.com/contractor/airplus-inc-norwalk

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