# Akian Plumbing & Home Services

**Trade:** HVAC / Heating & Cooling · **Address:** 394 Trapelo Rd, Belmont, MA 02478 · **Phone:** (617) 203-7501 · **Website:** https://www.akianplumbing.com/heat-pump-store/ · **Languages:** English, Spanish

**Rating: 4.0/5** (medium confidence) — from 13 reviews across 10 sources.
92% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Akian Plumbing & Home Services works out of Belmont, handling HVAC and plumbing calls across Middlesex and Suffolk Counties — heating, cooling, heat pumps, boilers, and everyday plumbing like drain clearing, faucet swaps and water heaters. The company describes itself as family-owned and says it runs a 24/7 emergency line and a dedicated Heat Pump Store, with a stated service area covering Watertown, Newton and Waltham.

Its Massachusetts HVAC license is active, and it carries an A+, accredited Better Business Bureau rating. The written history leans heavily toward plumbing work: in a February 2026 review, a homeowner described a faucet and garbage disposal replaced alongside a cleared drain; a Thumbtack customer in January 2026 had a new toilet installed after a clog; and a December 2025 review described a pipe leak fixed in a tight, awkward space that required opening part of a ceiling. Another December 2025 customer said the crew diagnosed the problem, ordered the part, and installed it quickly.

Across Angi, Thumbtack, Best Pick Reports, HomeAdvisor and Houzz, the ratings stay consistently high — Best Pick lists 4.8 stars from 870 reviews, Angi 4.8 from 231, HomeAdvisor 4.5 from 277, and Houzz a perfect 5.0 from a handful of ratings.

Its history runs back to 2019, when reviewers praised prompt, accommodating service — one job that came in more than a day early and under quote, another for a water heater replacement. One account from that same year is worth knowing about: a March 2019 reviewer said no one showed up to fix a leak and they were charged for work that was never finished, a clear break from the otherwise consistent picture in the other reviews.

Houzz separately lists a Massachusetts construction supervisor license and a process pipefitter license tied to the company, alongside the state-verified HVAC registration — different license types for different trades, not a discrepancy.

Anyone calling for a heating, cooling, or plumbing repair job in the Belmont/Watertown/Waltham area should feel reasonably confident given the verified license and the consistency across five review platforms — but it's worth confirming a firm appointment window up front, given the 2019 complaint about a no-show.

**Strengths:**
- Verified HVAC license — active Massachusetts registration held by the company
- A+ BBB rating — accredited with no cited complaints
- Plumbing track record — faucet, drain, toilet and pipe-leak jobs praised
- Multi-platform ratings — 4.5 to 5 stars across five review sites

**Concerns:**
- One unfinished job — 2019 review cites a missed visit and incomplete repair

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Its Massachusetts HVAC license (935-SM-B) is registry-verified active. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 935-SM-B registry-verified active — registry holder of record: Akian Plumbing, Heating, & Air Conditioning”
- Holds an A+, accredited Better Business Bureau rating. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/plumber/akian-plumbing-heating-cooling-electric-0021-189973) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/plumber/akian-plumbing-heating-cooling-electric-0021-189973) — “Better Business Bureau: accredited / certified / member”
- A February 2026 review describes a faucet and garbage disposal replaced along with a cleared drain, done respectfully and on schedule. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/watertown/akian-plumbing-llc-reviews-1.htm) — “5★ George A. and Nathan arrived as scheduled. They replaced the faucet, garbage disposal and cleared the clogged pipe. Throughout the time t…”
- A January 2026 Thumbtack review describes a new toilet installed after a clog, calling the crew professional and easy to work with. _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/watertown/furnace-installation/akian-plumbing-heating-cooling-electric/service/566665233490886670) — “5★ Chase & Jaelin came unclogged my toilet and installed a new toilet. They were professional and easy to work with.”
- A December 2025 review describes a pipe leak repaired in a tight, awkward space after opening part of a ceiling. _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/ma/watertown/furnace-installation/akian-plumbing-heating-cooling-electric/service/566665233490886670) — “5★ I had an issue with a pipe leak that involved opening up a portion of the ceiling and also working in a very confined space that presente…”
- Rated 4.8 stars from 870 reviews on Best Pick Reports, 4.8 from 231 on Angi, 4.5 from 277 on HomeAdvisor, and 5.0 from 6 on Houzz. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/plumbers/akian-plumbing-and-home-services-pfvwus-pf~1478070511) — “Houzz: 5.0★ from 6 ratings”
  - [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/akian-plumbing-heating-cooling-and-electric) — “Best Pick Reports: 4.8★ from 870 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/c.Air-Conditioning.East_Boston.MA.-12002.html?page=2) — “HomeAdvisor: 4.5★ from 277 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/watertown/akian-plumbing-llc-reviews-1.htm) — “Angi: 4.8★ from 231 ratings”
- A March 2019 review reports no one arrived to fix a leak and the customer was charged for an unfinished job. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/watertown/akian-plumbing-llc-reviews-1.htm) — “0.5★ No one was sent out to fix the leak, and I was charged for an unfinished job.”
- Describes itself as family-owned. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/plumber/akian-plumbing-heating-cooling-electric-0021-189973) — “Stated ownership (Better Business Bureau): Family-owned”
  - [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/akian-plumbing-heating-cooling-and-electric) — “Stated ownership (Best Pick Reports): Family-owned”
- States a service area of Watertown, Newton and Waltham and a 24/7 emergency line across Middlesex and Suffolk Counties. _(confidence: medium)_
  - [Official Website](https://www.akianplumbing.com) — “Akian Plumbing, Heating, Cooling & Electric offers heating, cooling, heat-pump, boiler, furnace, air-quality, plumbing, and electrical servi…”
  - [Official Website](https://www.akianplumbing.com) — “Stated service area (self-reported): Watertown, Newton, Waltham”
- Houzz lists a Massachusetts construction supervisor license (CS-108492) and a process pipefitter license (PJ-297706) tied to the company, separate from its state-verified HVAC registration. _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/plumbers/akian-plumbing-and-home-services-pfvwus-pf~1478070511) — “Listed certification: Process Pipe-fitter License: PJ-297706”
  - [Houzz](https://www.houzz.com/professionals/plumbers/akian-plumbing-and-home-services-pfvwus-pf~1478070511) — “Listed certification: Construction Supervisor License: CS-108492”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](https://www.akianplumbing.com) — “Akian Plumbing, Heating, Cooling & Electric offers heating, cooling, heat-pump, boiler, furnace, air-quality, plumbing, and electrical servi…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/plumber/akian-plumbing-heating-cooling-electric-0021-189973) — “Services offered (Better Business Bureau): AC Installation, AC Repairs, Boiler Services, Drain Cleaning, Furnace Installation, Furnace Repai…”
  - [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/akian-plumbing-heating-cooling-and-electric) — “Services offered (Best Pick Reports): Boilers, Humidifiers, Air Duct Cleaning, Ductless Mini-Split Installation, Furnace Repair, Installatio…”
- Specializes in Plumbing _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/watertown/akian-plumbing-llc-reviews-1.htm) — “5★ George A. and Nathan arrived as scheduled. They replaced the faucet, garbage disposal and cleared the clogged pipe. Throughout the time t…”
  - [Houzz](https://www.houzz.com/professionals/plumbers/akian-plumbing-and-home-services-pfvwus-pf~1478070511) — “Services offered (Houzz): Plumbing repairs, Water heater replacement, Heating system installation, Drain cleaning, Leak detection, Water tre…”
  - [Thumbtack](https://www.thumbtack.com/ma/watertown/furnace-installation/akian-plumbing-heating-cooling-electric/service/566665233490886670) — “5★ Chase & Jaelin came unclogged my toilet and installed a new toilet. They were professional and easy to work with.”
  - [Thumbtack](https://www.thumbtack.com/ma/watertown/furnace-installation/akian-plumbing-heating-cooling-electric/service/566665233490886670) — “5★ I had an issue with a pipe leak that involved opening up a portion of the ceiling and also working in a very confined space that presente…”
- Also offers Electrical _(confidence: low)_
  - [Official Website](https://www.akianplumbing.com) — “Akian Plumbing, Heating, Cooling & Electric offers heating, cooling, heat-pump, boiler, furnace, air-quality, plumbing, and electrical servi…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#935-SM-B, hvac) — verified against the official MA state registry on 2026-09-10, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Porch](https://pro.porch.com/watertown-ma/hvac-contractors/akian-plumbing-and-home-services-164913204/pp): Listed on this source
- [Exa](https://linkedin.com/company/akian-plumbing-heat-ac): 0 web mentions across the open web (each linked to its source)
- [Best Pick Reports](https://www.bestpickreports.com/air-conditioning-and-heating/boston/akian-plumbing-heating-cooling-and-electric): 4.8★ from 870 ratings
- [Houzz](https://www.houzz.com/professionals/plumbers/akian-plumbing-and-home-services-pfvwus-pf~1478070511): 5.0★ from 6 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/plumber/akian-plumbing-heating-cooling-electric-0021-189973): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/watertown/furnace-installation/akian-plumbing-heating-cooling-electric/service/566665233490886670): 5.0★ from 17 ratings
- [HomeAdvisor](https://www.homeadvisor.com/c.Air-Conditioning.East_Boston.MA.-12002.html?page=2): 4.5★ from 277 ratings
- [Angi](https://www.angi.com/companylist/us/ma/watertown/akian-plumbing-llc-reviews-1.htm): 4.8★ from 231 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Akian%20Plumbing%20%26%20Home%20Services&query_place_id=ChIJA5TFVwB344kRRgwQKK4KT2M): Listed on this source
- [Official Website](https://www.akianplumbing.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Angi · Lem R. · 2026-02-01**: George A. and Nathan arrived as scheduled. They replaced the faucet, garbage disposal and cleared the clogged pipe.
- **5/5 · Thumbtack · Patricia T. · 2026-01-05**: Chase & Jaelin came unclogged my toilet and installed a new toilet. They were professional and easy to work with.
- **5/5 · Thumbtack · JO O. · 2025-12-17**: From the initial contact to the final walk-through, their communication was top-notch.
- **5/5 · Thumbtack · Igor B. · 2025-12-15**: They diagnosed the problem and were able to order the replacement part and install it quickly.
- **5/5 · Thumbtack · Jon B. · 2025-12-15**: I had an issue with a pipe leak that involved opening up a portion of the ceiling and also working in a very confined space that presented a very tedious repair process that ended successfully.
- **5/5 · Angi · Tracy W. · 2020-01-01**: Very friendly. Accommodation. Honest. Made me feel better. Fixed problem. No hassle. Will keep doing business with them.
- **5/5 · Angi · Lynn C. · 2019-06-01**: Experts at what they do AND incredibly accommodating, excellent communicators, and efficient.
- **5/5 · Angi · Sarah D. · 2019-05-01**: They got over a day early when a time opened up, the entire project was quick and cheaper than quoted.
- **5/5 · Angi · Glenn L. · 2019-05-01**: They took their time but they were worth it.
- **5/5 · Angi · Donna L. · 2019-05-01**: Prompt,courteous,professional service at a fair price.

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Data freshness: last scanned 2026-09-09T20:51:41.810Z.
Cite as: Akian Plumbing & Home Services — Tavlee (https://tavlee.com/contractor/akian-plumbing-and-home-services-51234)
Source: https://tavlee.com/contractor/akian-plumbing-and-home-services-51234