# Alex Heating Services

**Trade:** HVAC / Heating & Cooling · **Address:** 56 Harbor St, Salem, MA 01970, USA · **Phone:** (978) 744-4451 · **Languages:** English

**Rating: 2.6/5** (low confidence) — from 1 reviews across 3 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.

## The honest read

Alex Heating Services is a Salem, MA heating and cooling business with a Google page showing 3 stars from two ratings. The only detailed account on file is a 2024 review calling the work sub-par and the company unprofessional, with the reviewer telling other homeowners to look elsewhere.

There's no other customer history to weigh against that one account — no additional reviews, no licensing record, and nothing in local news. Google's own rating sits at 3 stars, in line with the lone review rather than adding anything beyond it.

Anyone considering them should ask pointed questions about a specific job before booking, since there isn't much of a track record to check it against yet.

**Concerns:**
- Quality concerns — a 2024 review called the work sub-par

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2024 Google review described the work as sub-par and the company as unprofessional, telling other homeowners to look elsewhere. _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUdjR1VEF3EAE!2m1!1s0x0:0xf37173a7386dc6f9!3m1!1s2@1:CIHM0ogKEICAgICTv4uTAw%7C%7C?hl=en) — “1★ Hard pass, sub-par work performed, unprofessional, demeaning, would not recommend, steer clear and find someone else.”
- Google shows a 3-star average from 2 ratings. _(confidence: low)_
  - [Google](https://maps.google.com/?cid=17541929185628243705&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 3★ from 2 ratings”
- Specializes in HVAC / Heating & Cooling _(confidence: low)_
  - [usagasfurnaceserviceproviders.com](https://www.usagasfurnaceserviceproviders.com/business/alex-heating-service-ma-9211038/) — “usagasfurnaceserviceproviders.com — directory listing for Alex Heating Services (generated listing text, not a customer account)”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Alex%20Heating%20Services&query_place_id=ChIJ4bc_-mMU44kR-cZtOKdzcfM): 3.0★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Alex%20Heating%20Services&query_place_id=ChIJ4bc_-mMU44kR-cZtOKdzcfM): Listed on this source
- [Exa](https://reviews.birdeye.com/alex-heating-services-165414551821859): 3 web mentions across the open web (each linked to its source)

## Recent reviews

- **1/5 · Google Reviews · Robert R · 2024-05-21**: Hard pass, sub-par work performed, unprofessional, demeaning, would not recommend, steer clear and find someone else.

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Data freshness: last scanned 2026-07-02T10:54:14.011Z.
Cite as: Alex Heating Services — Tavlee (https://tavlee.com/contractor/alex-heating-services-salem)
Source: https://tavlee.com/contractor/alex-heating-services-salem