# Amerault Plumbing-Heating Inc

**Trade:** Plumbing · **Address:** 5295 State Hwy, Eastham, MA 02642 · **Phone:** (508) 255-1126 · **Languages:** English

**Rating: 2.7/5** (low confidence) — from 1 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.

## The honest read

Amerault Plumbing-Heating Inc works out of 5295 State Highway in Eastham, on the Outer Cape. The Better Business Bureau records it as established in Massachusetts in 1988 with two employees, co-owned by Arthur W. and Eunice T. Amerault, and describes the work as plumbing and heating new installation and re-installation - noting explicitly that the company does not offer burner service.

The public record on it is thin. Google shows 3.4 stars from 5 ratings, and the single written review on file, from October 2025, is a one-star complaint that the company never showed for an appointment and did not return the caller's phone call. Against that, a May 2025 Nextdoor commenter in Eastham, answering a neighbour who needed an outdoor shower repaired, recommended the company and said a technician named David was outstanding - one neighbour's report rather than a verified track record.

The credential is the thing to settle before booking. BBB lists the business as registered with the Massachusetts Board of State Examiners of Plumbers under Master Plumber licence #11721, but a check against the state registry shows that licence, held by Arthur W. Amerault, is EXPIRED. Ask directly about current licensure and insurance, and get the appointment confirmed in writing.

For a long-established Outer Cape installer, the history is there; the paperwork and the responsiveness are what a homeowner should verify first.

**Strengths:**
- Named recommendation — a 2025 Eastham neighbour called technician David outstanding
- Long tenure — BBB records the business as established in 1988

**Concerns:**
- Expired licence — state registry shows master plumber licence 11721 expired
- Missed appointment — a 2025 reviewer says nobody showed or called back
- No burner service — BBB says the company does not offer it

**Where sources disagree:**
- The BBB profile names Arthur W. and Eunice T. Amerault as the co-owners, while the Nextdoor recommendation praises a technician called David - the relationship between them is not established anywhere in the evidence.
- BBB presents Master Plumber licence #11721 as a current registration, but the state registry returns that licence as expired.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The state registry shows Massachusetts master plumber licence 11721-PL-M, held by Arthur W Amerault, as EXPIRED. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 11721-PL-M registry-verified expired — registry holder of record: Arthur W Amerault”
- The Better Business Bureau records the business as established in Massachusetts in 1988 with two employees, co-owned by Mr. Arthur W. Amerault and Mrs. Eunice T. Amerault, at 5295 State Hwy, Eastham. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “BBB profile (listed as 'A. Amerault') for Amerault Plumbing-Heating Inc at 5295 State Hwy, Eastham MA 02642-1751, phone (508) 255-1126 - the…”
- BBB describes the services as plumbing and heating new installation and re-installation, and states the company does not offer burner service. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “Services offered (Better Business Bureau): Plumbing and heating new installation, Plumbing and heating re-installation”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “BBB profile (listed as 'A. Amerault') for Amerault Plumbing-Heating Inc at 5295 State Hwy, Eastham MA 02642-1751, phone (508) 255-1126 - the…”
- Google shows a 3.4-star average from 5 ratings, with one written review on file. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Amerault%20Plumbing-Heating%20Inc&query_place_id=ChIJ3VeJpSRm-4kRiUTHhfT0B-M) — “Google: 3.4★ from 5 ratings”
- An October 2025 one-star reviewer says the company never showed for an appointment and did not return their phone call. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwdFMyUk1ka2hJT1VNMlJXZ3djSGRQVUZFemVVRRAB!2m1!1s0x0:0xe307f4f485c74489!3m1!1s2@1:CAIQACodChtycF9oOlptS2RMdkhIOUM2RWgwcHdPUFEzeUE%7C%7C?hl=en) — “1★ Never showed for appt. Not returning phone call. Should be 0 stars”
- A May 2025 Nextdoor commenter in Eastham, answering a neighbour who needed an outdoor shower repaired, recommended the company and said a technician named David was outstanding. _(confidence: medium)_
  - [Nextdoor](https://nextdoor.com/p/kKcnzPd46FNj) — “Nextdoor (Eastham, MA) — Amerault Plumbing. Eastham. David is outstanding. 508 255 1126”
- The BBB profile is Not Rated - the bureau says it has insufficient information to issue a rating - and the business is not BBB accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “BBB profile (listed as 'A. Amerault') for Amerault Plumbing-Heating Inc at 5295 State Hwy, Eastham MA 02642-1751, phone (508) 255-1126 - the…”
- The read rests on a very thin comment record: one 2025 one-star review about a missed appointment, one 2025 Nextdoor recommendation, and a 3.4-star Google average over 5 ratings, against a 1988 founding and an expired state plumbing licence. _(confidence: low)_
  - [Nextdoor](https://nextdoor.com/p/kKcnzPd46FNj) — “Nextdoor (Eastham, MA) — Amerault Plumbing. Eastham. David is outstanding. 508 255 1126”
  - [Google](https://www.google.com/maps/search/?api=1&query=Amerault%20Plumbing-Heating%20Inc&query_place_id=ChIJ3VeJpSRm-4kRiUTHhfT0B-M) — “Google: 3.4★ from 5 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwdFMyUk1ka2hJT1VNMlJXZ3djSGRQVUZFemVVRRAB!2m1!1s0x0:0xe307f4f485c74489!3m1!1s2@1:CAIQACodChtycF9oOlptS2RMdkhIOUM2RWgwcHdPUFEzeUE%7C%7C?hl=en) — “1★ Never showed for appt. Not returning phone call. Should be 0 stars”
- Specializes in Plumbing _(confidence: high)_
  - [Nextdoor](https://nextdoor.com/p/kKcnzPd46FNj) — “Nextdoor (Eastham, MA) — Amerault Plumbing. Eastham. David is outstanding. 508 255 1126”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “Services offered (Better Business Bureau): Plumbing and heating new installation, Plumbing and heating re-installation”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “BBB profile (listed as 'A. Amerault') for Amerault Plumbing-Heating Inc at 5295 State Hwy, Eastham MA 02642-1751, phone (508) 255-1126 - the…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “Services offered (Better Business Bureau): Plumbing and heating new installation, Plumbing and heating re-installation”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546) — “BBB profile (listed as 'A. Amerault') for Amerault Plumbing-Heating Inc at 5295 State Hwy, Eastham MA 02642-1751, phone (508) 255-1126 - the…”

## License

Status: **expired** (#11721-PL-M, plumber) — verified against the official MA state registry on 2026-08-20, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Amerault%20Plumbing-Heating%20Inc&query_place_id=ChIJ3VeJpSRm-4kRiUTHhfT0B-M): 3.4★ from 5 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Amerault%20Plumbing-Heating%20Inc&query_place_id=ChIJ3VeJpSRm-4kRiUTHhfT0B-M): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/heating-contractors/a-amerault-0021-76546): Listed on this source
- [Yelp](https://www.yelp.com/biz/amerault-plumbing-and-heating-eastham): Listed on this source
- [Exa](https://reviews.birdeye.com/d/contractors/eastham-ma/): 0 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Amerault Plumbing. Eastham. David is outstanding. 508 255 1126” — nextdoor.com (2025-05-23) — https://nextdoor.com/p/kKcnzPd46FNj

## Recent reviews

- **1/5 · Google Reviews · Mary Fowler · 2025-10-29**: Never showed for appt. Not returning phone call. Should be 0 stars

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Data freshness: last scanned 2026-08-20T06:20:22.090Z.
Cite as: Amerault Plumbing-Heating Inc — Tavlee (https://tavlee.com/contractor/amerault-plumbing-heating-inc-eastham)
Source: https://tavlee.com/contractor/amerault-plumbing-heating-inc-eastham