# American Star Roofing

**Trade:** Roofing · **Address:** 181 Worcester St, Natick, MA 01760 · **Phone:** (508) 571-1499 · **Website:** https://www.americanstarroof.com/ · **Languages:** English

**Rating: 4.6/5** (medium confidence) — from 20 reviews across 6 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 11 reviews, 0 negative.

## The honest read

American Star Roofing is a Natick-based roofing contractor serving residential and commercial customers across Massachusetts, New Hampshire, and Rhode Island. The company says it has 15 years in business and provides roofing, siding, gutter, and skylight work; its website lists Natick, Norwood, and many surrounding Massachusetts communities in its service area.

Recent Google reviewers repeatedly describe roof repairs, replacements, ice-dam work, gutter repairs, siding, snow removal, and chimney-related work. They commonly mention prompt responses, careful inspections, clear explanations, reasonable quotes, clean work sites, and follow-up when a problem needed correction. One review specifically describes a practical repair recommendation instead of an unnecessary full replacement, while another says the company helped with an insurance claim.

The business is listed by BBB as accredited with an A+ grade, and BBB lists Massachusetts license numbers 204594 and CS-116692 with expiration dates in 2028. The official site names CertainTeed, GAF, and Owens Corning, while the review history includes a 4.9 Google rating from 96 ratings and a 4.9 Thumbtack rating from 87 ratings.

For a roof project, confirm which license and warranty terms apply to the specific scope, whether the quote includes related gutters, siding, flashing, or chimney work, and how emergency or insurance-claim support will be handled. This looks like a strong fit for homeowners seeking roof repair or replacement with related exterior work and a documented recent review trail.

**Strengths:**
- Roof repairs — recent reviews cite careful diagnosis and clean completion
- Clear explanations — reviewers describe options and recommendations without pressure
- Exterior work — customers mention gutters, siding, flashing, and chimney work
- Responsive service — recent reviewers cite quick callbacks and prompt arrival

**Concerns:**
- License scope — confirm which listed license applies to the project
- Project scope — clarify whether related exterior work is included in writing
- Warranty terms — confirm manufacturer and workmanship coverage before signing

**Where sources disagree:**
- The website states 15 years in business, while Thumbtack lists 13 years; both are dated 2026-08-25.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company states that it serves residential and commercial customers in Massachusetts, New Hampshire, and Rhode Island. _(confidence: high)_
  - [Official Website](https://www.americanstarroof.com) — “American Star Roofing provides residential and commercial roofing, siding, gutter, and skylight services in Massachusetts, New Hampshire, an…”
- The official website states 15 years in business. _(confidence: high)_
  - [Official Website](https://www.americanstarroof.com) — “Self-reported 15 years in business”
- BBB lists the business as accredited with an A+ grade. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Listed certification: BBB Accredited Business”
- BBB lists Massachusetts licenses 204594 and CS-116692 with 2028 expiration dates. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Licence listed on Better Business Bureau: Massachusetts Office of Consumer Affairs and Business Regulation license 204594 (expires 2028-03-0…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Licence listed on Better Business Bureau: Massachusetts Office of Public Safety and Inspections license CS-116692 (expires 2028-01-01)”
- Google lists 4.9 stars from 96 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=American%20Star%20Roofing&query_place_id=ChIJ_V153itt5IkR0hmCabETjVA) — “Google: 4.9★ from 96 ratings”
- Thumbtack lists 4.9 stars from 87 ratings and 52 projects. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/natick/roofing/american-star-roofing/service/510185821420822529) — “Thumbtack: 4.9★ from 87 ratings”
  - [Thumbtack](https://www.thumbtack.com/ma/natick/roofing/american-star-roofing/service/510185821420822529) — “52 project(s) shown on Thumbtack”
- Recent reviewers repeatedly praise roof repairs and replacements, communication, cleanup, and responsiveness. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KM2RGazFXakV3UWs5M1gyaDZYMEpwT0VoZmJHYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOmJ3dFk1WjEwQk93X2h6X0JpOEhfbGc%7C%7C?hl=en) — “5★ We had an excellent experience from start to finish. Luis came out to give us a quote and arrived fully prepared with a ladder. When he g…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwNGQwcHVUemhFUlZobExXVnNhRmwyZVRGRlpHYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOi04d0puTzhERVhlLWVsaFl2eTFFZGc%7C%7C?hl=en) — “5★ Luis and his team did an amazing job repairing our roof! I was very worried because we needed the repair done quickly before a business t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sUmFHZGljazU0VTJoWFp6WjZZWGsxYURCd1NGRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnlRaGdick54U2hXZzZ6YXk1aDBwSFE%7C%7C?hl=en) — “5★ Edwin, Luis and their team did a great job replacing our old roof, gutters and siding.  They were punctual, efficient and very hard worki…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCcGNXOUpjbFpQVTBKRVdqTjVTbFU0VUVSelMzYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOlBpcW9JclZPU0JEWjN5SlU4UERzS3c%7C%7C?hl=en) — “5★ Edwin and his team did a great job on our roof repair! They arrived exactly on schedule and performed a thorough job identifying and repa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWTVVWcDBlWE5wVW5wamQwdENhbXBEVm5aRlJrRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOkVMUVp0eXNpUnpjd0tCampDVnZFRkE%7C%7C?hl=en) — “5★ I talked to a lot of roofers for my whole roof replacement work, I am very pleased that we ended up selecting American star roofing.  Edw…”
- Reviews describe ice-dam, gutter, snow-removal, siding, and chimney-related work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SUVoyTlphSFY0ZEVaYWRUaFJNV1JRZW0xU2VtYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnRQZ2NZaHV4dEZadThRMWRQem1Semc%7C%7C?hl=en) — “5★ American Star did snow removal from our roof as we have had ice dams. Luis was extremely pleasant to work with and they did a great job a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CblNGRlRPWGRJV25SR09HdDNlRmxWTUUxSVpIYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnBnSFFTOXdIWnRGOGt3eFlVME1IZHc%7C%7C?hl=en) — “5★ Edwin and the American Star team were great to work with. We needed help with ice dams and gutter repair and they came quickly, worked ef…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toYVVVcGFZV0V4VURaVE1VMTFSWFJ1VVhwb1kxRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOkhaUUpaYWExUDZTMU11RXRuUXpoY1E%7C%7C?hl=en) — “5★ Very happy with Edwin and his team. They were punctual, polite and efficient. Siding looks great!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BeWRtVXRZVGhRVGtNeWFUSnhVekZUTmxCRlowRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnAydmUtYThQTkMyaTJxUzFTNlBFZ0E%7C%7C?hl=en) — “5★ I used American Star for snow removal services.  They came over to take the snow off my roof and shovel widen the driveway after the plow…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSRmMyUXRhRXBHWmpVeVUyaDJRMUI2TkZJd2RHYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOjRFc2QtaEpGZjUyU2h2Q1B6NFIwdGc%7C%7C?hl=en) — “5★ They did a roof replacement and gutter covers for us. Very professional, hard working crew got our roof done in one day. Clean up was ver…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRd2JraEpVWHBDUzJvM1ZtVnNNSEZ3V1RCWWVYYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOlQwbkhJUXpCS2o3VmVsMHFwWTBYeXc%7C%7C?hl=en) — “5★ Top tier service. Very professional, pleasant & well mannered. Luis went above and beyond I had chimney work done. Replaced chimney, new …”
- Specializes in Roofing _(confidence: high)_
  - [Official Website](https://www.americanstarroof.com) — “American Star Roofing provides residential and commercial roofing, siding, gutter, and skylight services in Massachusetts, New Hampshire, an…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Services offered (Better Business Bureau): EPDM roofing, flat roofing, gutter services, metal roofing, PVC roofing, roof installation, roof …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KM2RGazFXakV3UWs5M1gyaDZYMEpwT0VoZmJHYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOmJ3dFk1WjEwQk93X2h6X0JpOEhfbGc%7C%7C?hl=en) — “5★ We had an excellent experience from start to finish. Luis came out to give us a quote and arrived fully prepared with a ladder. When he g…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwNGQwcHVUemhFUlZobExXVnNhRmwyZVRGRlpHYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOi04d0puTzhERVhlLWVsaFl2eTFFZGc%7C%7C?hl=en) — “5★ Luis and his team did an amazing job repairing our roof! I was very worried because we needed the repair done quickly before a business t…”
- Also offers Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](https://www.americanstarroof.com) — “American Star Roofing provides residential and commercial roofing, siding, gutter, and skylight services in Massachusetts, New Hampshire, an…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247) — “Services offered (Better Business Bureau): EPDM roofing, flat roofing, gutter services, metal roofing, PVC roofing, roof installation, roof …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sUmFHZGljazU0VTJoWFp6WjZZWGsxYURCd1NGRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnlRaGdick54U2hXZzZ6YXk1aDBwSFE%7C%7C?hl=en) — “5★ Edwin, Luis and their team did a great job replacing our old roof, gutters and siding.  They were punctual, efficient and very hard worki…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toYVVVcGFZV0V4VURaVE1VMTFSWFJ1VVhwb1kxRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOkhaUUpaYWExUDZTMU11RXRuUXpoY1E%7C%7C?hl=en) — “5★ Very happy with Edwin and his team. They were punctual, polite and efficient. Siding looks great!”
- Also offers Chimney Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRd2JraEpVWHBDUzJvM1ZtVnNNSEZ3V1RCWWVYYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOlQwbkhJUXpCS2o3VmVsMHFwWTBYeXc%7C%7C?hl=en) — “5★ Top tier service. Very professional, pleasant & well mannered. Luis went above and beyond I had chimney work done. Replaced chimney, new …”
- Also offers Specialty Services _(confidence: medium)_
  - [Official Website](https://www.americanstarroof.com) — “American Star Roofing provides residential and commercial roofing, siding, gutter, and skylight services in Massachusetts, New Hampshire, an…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SUVoyTlphSFY0ZEVaYWRUaFJNV1JRZW0xU2VtYxAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnRQZ2NZaHV4dEZadThRMWRQem1Semc%7C%7C?hl=en) — “5★ American Star did snow removal from our roof as we have had ice dams. Luis was extremely pleasant to work with and they did a great job a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BeWRtVXRZVGhRVGtNeWFUSnhVekZUTmxCRlowRRAB!2m1!1s0x0:0x508d13b1698219d2!3m1!1s2@1:CAIQACodChtycF9oOnAydmUtYThQTkMyaTJxUzFTNlBFZ0E%7C%7C?hl=en) — “5★ I used American Star for snow removal services.  They came over to take the snow off my roof and shovel widen the driveway after the plow…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=American%20Star%20Roofing&query_place_id=ChIJ_V153itt5IkR0hmCabETjVA): 4.9★ from 96 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=American%20Star%20Roofing&query_place_id=ChIJ_V153itt5IkR0hmCabETjVA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/roofing-contractors/american-star-roofing-inc-0021-566247): Listed on this source
- [Yelp](https://www.yelp.com/biz/american-star-roofing-natick-5): Listed on this source
- [Official Website](https://www.americanstarroof.com): 15 yrs in business · Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/natick/roofing/american-star-roofing/service/510185821420822529): 4.9★ from 87 ratings

## Recent reviews

- **5/5 · Google Reviews · Morgan H · 2026-08-07**: We had an excellent experience from start to finish. Luis came out to give us a quote and arrived fully prepared with a ladder. When he got here, I asked if he could take a look at two different areas of our roof, and he was more than happy to do so. He was incredibly thorough and took plenty of pho…
- **5/5 · Google Reviews · John C · 2026-08-03**: Had a great experience. Got a fast quote and the team were out within the week. Did roof repairs and workmanship was great. Thanks a lot 🙏🏽
- **5/5 · Google Reviews · Nam hoon Kim · 2026-07-11**: Luis and his team did an amazing job repairing our roof! I was very worried because we needed the repair done quickly before a business trip, but Luis solved every issue brilliantly.
They were extremely responsible throughout the entire process and left the place spotless after finishing the work. W…
- **5/5 · Google Reviews · DANNY POR · 2026-06-13**: Good communication and an excellent team for the roof replacement my new roof look great. Thanks
- **5/5 · Google Reviews · Eric Morrel · 2026-06-08**: American Star did snow removal from our roof as we have had ice dams. Luis was extremely pleasant to work with and they did a great job addressing all our concerns as to where snow removal seemed necessary.  We needed to have them out twice and both times they were excellent and very fairly priced. …
- **5/5 · Google Reviews · Jennifer Glass · 2026-05-18**: Edwin, Luis and their team did a great job replacing our old roof, gutters and siding.  They were punctual, efficient and very hard working. We were also provided with different options to fit our budget which we really appreciated. They showed us photos of what they were replacing and the reasons b…
- **5/5 · Google Reviews · IGA PR · 2026-05-15**: Edwin and his crew did a great job installing my roof. The roof looks good inside and out. A few woods inside were slightly broken, but Edwin's team came quickly and repair all of them. He and his team are very professional, respectful and great to work with. They pay attention to detail. My neighbo…
- **5/5 · Google Reviews · Jian Shi · 2026-05-01**: I had a great experience with American Star Roofer, especially working with Luis. I initially reached out due to an ice dam leak on my flat roof, and Luis conducted a very thorough inspection. Instead of recommending a full roof replacement, he suggested a more practical and cost-effective solution—…
- **5/5 · Google Reviews · Lijo Mathew · 2026-04-28**: American Star Roofing did an excellent job on our roof repair. They took the time to inspect the issue carefully and provided a reasonable quote. They also handled the gutter and downspout work neatly. The team was friendly, professional, and cleaned up well after the job. Overall, a very smooth exp…
- **5/5 · Google Reviews · Jamie C · 2026-04-24**: Edwin and his team did a great job on our roof repair! They arrived exactly on schedule and performed a thorough job identifying and repairing the problem areas. They left the job site clean.

---

Data freshness: last scanned 2026-08-25T14:57:16.196Z.
Cite as: American Star Roofing — Tavlee (https://tavlee.com/contractor/american-star-roofing-natick)
Source: https://tavlee.com/contractor/american-star-roofing-natick