# American Tile & Stone Design

**Trade:** Flooring · **Address:** 181 Falmouth Rd, Hyannis, MA 02601 · **Phone:** (508) 957-2189 · **Website:** https://lpamericantile.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 70 reviews across 6 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

American Tile & Stone Design is a Hyannis tile, stone and countertop showroom that also coordinates installation for kitchen and bathroom renovations across Cape Cod, run day-to-day by staff including owner Joe, Amanda and Allison/Alisson. Customers consistently describe an in-person showroom experience -- picking tile, granite and stone, then either using the store's recommended installers or their own contractor.

The track record is deep and specific: dozens of reviews describe full kitchen and bathroom renovations, granite and quartz countertop installs, and even a fireplace refacing on an older, out-of-square home where installers were praised for taking special care. Amanda is repeatedly named for coordinating tile orders, samples and delivery timelines, and Joe for hands-on installation expertise and a large in-stock selection. Several reviewers specifically compared this store favorably to other Cape tile shops on selection, price and service.

Worth asking about before ordering: a 2021 review described confusion over the store's return-window policy (told verbally it was open-ended, then held to a 21-day limit), and a separate review noted a tile marketed as domestically made was boxed as "Made in China" -- worth confirming return terms and country-of-origin claims in writing for larger orders. There is also a stated-tenure inconsistency worth knowing about: the company's own site states both "serving Cape Cod since 2010" and "10+ years," while BBB records show the business started in 2016 -- a gap of several years between the self-reported and registered founding dates.

A strong pick for Cape Cod homeowners doing a kitchen or bathroom renovation who want in-person help narrowing down tile, stone and countertop choices, with a large in-stock selection and installer coordination -- just confirm return policy terms and product origin claims directly for bigger purchases.

**Strengths:**
- Amanda coordinates orders — repeatedly praised for samples and delivery
- Joe's installation expertise — named for hands-on craftsmanship and selection
- Careful work on tricky homes — special care cited on an out-of-square renovation

**Concerns:**
- Return-policy confusion — one 2021 review cites an undisclosed time limit

**Where sources disagree:**
- Stated business tenure is inconsistent: the company's own website states both "serving Cape Cod since 2010" and "10+ years," while BBB records list the business as started 1/1/2016 -- several years apart from the self-reported founding date.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google rating of 4.9 stars from 111 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=American%20Tile%20%26%20Stone%20Design&query_place_id=ChIJdxS40Bgx-4kRToawMvomlZE) — “Google: 4.9★ from 111 ratings”
- Amanda is repeatedly named for coordinating tile orders, samples and delivery timelines on renovation and new-build projects _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYMzgzY0xnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIDX383cLg%7C%7C?hl=en) — “5★ We recently used American Tile for our bathroom renovation project and could not be happier with the result! We were pleased with every p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzOFlmcmx3RRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIC38YfrlwE%7C%7C?hl=en) — “5★ Amanda at American Tile and Stone Design was really knowledgable and helpful with our new build project. She was able to coordinate our e…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBb1lMcUtREAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgMCAoYLqKQ%7C%7C?hl=en) — “5★ American Tile & Stone Design is the best place to get help with the design process and narrow down your style and finishes from the many …”
- Joe is repeatedly praised for hands-on installation expertise, showroom selection and attention to detail _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJX3Z3ZGUyZ3ZEd3N3RRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEI_vwde2gvDwswE%7C%7C?hl=en) — “5★ Joe is clearly the Master of tile.   His passion and knowledge is very evident when you work with him.  The numerous selections in his sh…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYMzgzY0xnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIDX383cLg%7C%7C?hl=en) — “5★ We recently used American Tile for our bathroom renovation project and could not be happier with the result! We were pleased with every p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQbVoybWtnRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgICPmZ2mkgE%7C%7C?hl=en) — “5★ We have just completed renovating two bathrooms in our home using American Tile. We are very happy with the prompt, reasonable, and exper…”
- A 2024 review describes installers taking special care refacing a fireplace and completing a full renovation layout on an older home that was not plumb, square or level _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzMWJDWGJnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIC31bCXbg%7C%7C?hl=en) — “5★ We had been looking for a company to re-face our fireplace as part of a gut renovation on an older home on the Cape. We were referred to …”
- Multiple reviewers compared this store favorably to other Cape Cod tile shops on selection, price and service after shopping around _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WlRsa3liVUZ4U2xsR1RTMXlaak5uVG1GUE5sRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CAIQACodChtycF9oOm9ZTlkybUFxSllGTS1yZjNnTmFPNlE%7C%7C?hl=en) — “5★ I did a small kitchen renovation that included a new backsplash.  With a very helpful customer service, in just one visit I was able to o…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfLUpuYXpBRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIC_-JnazAE%7C%7C?hl=en) — “5★ I had gone to two other tile stores in the area.  One store did not have what I wanted and the other store could not even take a moment t…”
- A 2021 review described being told the return policy was open-ended for unopened boxes, then being held to an undisclosed 21-day limit when returning two months later _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2OHBXQmlRRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgID68pWBiQE%7C%7C?hl=en) — “3★ Would love to give these guys 5* but they seem disorganized. When picking up tiles I asked the person I was dealing with what their retur…”
- Rating reflects a large, consistently detailed and positive review pool (49 of 70 quoted) spanning 2021-2026, with one review excluded as praising a different company by name and one trade-peer review discounted as low-substance _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2OHBXQmlRRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgID68pWBiQE%7C%7C?hl=en) — “3★ Would love to give these guys 5* but they seem disorganized. When picking up tiles I asked the person I was dealing with what their retur…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzMWJDWGJnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIC31bCXbg%7C%7C?hl=en) — “5★ We had been looking for a company to re-face our fireplace as part of a gut renovation on an older home on the Cape. We were referred to …”
- Specializes in Flooring _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WlRsa3liVUZ4U2xsR1RTMXlaak5uVG1GUE5sRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CAIQACodChtycF9oOm9ZTlkybUFxSllGTS1yZjNnTmFPNlE%7C%7C?hl=en) — “5★ I did a small kitchen renovation that included a new backsplash.  With a very helpful customer service, in just one visit I was able to o…”
  - [Google](https://www.google.com/maps/search/?api=1&query=American%20Tile%20%26%20Stone%20Design&query_place_id=ChIJdxS40Bgx-4kRToawMvomlZE) — “Google: 4.9★ from 111 ratings”
- Also offers Specialty Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYMzgzY0xnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIDX383cLg%7C%7C?hl=en) — “5★ We recently used American Tile for our bathroom renovation project and could not be happier with the result! We were pleased with every p…”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYMzgzY0xnEAE!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgIDX383cLg%7C%7C?hl=en) — “5★ We recently used American Tile for our bathroom renovation project and could not be happier with the result! We were pleased with every p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQbVoybWtnRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CIHM0ogKEICAgICPmZ2mkgE%7C%7C?hl=en) — “5★ We have just completed renovating two bathrooms in our home using American Tile. We are very happy with the prompt, reasonable, and exper…”
- Also offers Kitchen Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WlRsa3liVUZ4U2xsR1RTMXlaak5uVG1GUE5sRRAB!2m1!1s0x0:0x919526fa32b0864e!3m1!1s2@1:CAIQACodChtycF9oOm9ZTlkybUFxSllGTS1yZjNnTmFPNlE%7C%7C?hl=en) — “5★ I did a small kitchen renovation that included a new backsplash.  With a very helpful customer service, in just one visit I was able to o…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=American%20Tile%20%26%20Stone%20Design&query_place_id=ChIJdxS40Bgx-4kRToawMvomlZE): 4.9★ from 111 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=American%20Tile%20%26%20Stone%20Design&query_place_id=ChIJdxS40Bgx-4kRToawMvomlZE): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/ceramic-tile-contractors/american-tile-stone-design-0021-433034): Listed on this source
- [Official Website](https://lpamericantile.com): 10 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/american-tile-and-stone-design-inc-pfvwus-pf~315632822): Listed on this source
- [Houzz](https://www.houzz.com/professionals/countertop/american-tile-and-stone-design-inc-pfvwus-pf~438912902): Listed on this source
- [Exa](https://americantilestonedesign.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · John ODonnell · 2026-01-30**: I did a small kitchen renovation that included a new backsplash.  With a very helpful customer service, in just one visit I was able to order all the tiles, grout and other supplies.  American Tile referred a contractor to install (who was excellent), and I was able to leave the supplies for the con…
- **5/5 · Google Reviews · Matthew Paolillo · 2025-08-11**: Phenomenal experience. Their team was consultative and patient as we made decisions for our bathroom. And they were very helpful throughout our project. Great choices and fair prices. Amanda in particular was a big help
- **5/5 · Google Reviews · Pinette Realty Group · 2025-06-25**: Allison with American Tile and Stone Design was awesome.  From the time we walked in the store, he was kind, knowledgeable and very service oriented.  He personally attended the granite yard with us and even when we ran out of tiles 1/2 way through the project (due to our own miscalculations) Alliso…
- **5/5 · Google Reviews · Rafael Tadin dos Santos · 2025-06-11**: Great to work with the América Tile team, they always do an excellent job
- **5/5 · Google Reviews · Daniel Sinclair · 2025-06-05**: Amazing tile store & Company highly recommend stopping by to see all they have to offer!
- **5/5 · Google Reviews · Scott Liebkemann · 2025-05-08**: Joe is clearly the Master of tile.   His passion and knowledge is very evident when you work with him.  The numerous selections in his showroom are un-paralleled, and his attention to detail during installation is amazing.   It just looks perfect!
- **5/5 · Google Reviews · GuiLherme Irias · 2025-04-27**: If you are looking to do a home renovation American Tile is the go to place for you, the team there are so kind, helpful and knowledgeable. I highly recommend and suggest you check them out.
- **5/5 · Google Reviews · Stela Silva · 2025-04-27**: If you want to shop local this is your place to go. They made the whole selection process so easy and stress free, I love my final project and look forward to working with them in the future again.
- **5/5 · Google Reviews · Romero Gomez · 2025-04-26**: Great and professional service. It was a pleasure to work with them. I highly recommend them, they have a beautiful selection of tiles and countertops too.
- **5/5 · Google Reviews · Natalie Pereira · 2025-04-26**: Great people, and even greater tile selection. I highly recommend them!!

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Data freshness: last scanned 2026-08-22T10:01:15.973Z.
Cite as: American Tile & Stone Design — Tavlee (https://tavlee.com/contractor/american-tile-and-stone-design-hyannis)
Source: https://tavlee.com/contractor/american-tile-and-stone-design-hyannis