# Anzalone Realty

**Trade:** Real Estate · **Address:** 383 Hanover St, Boston, MA 02113, USA · **Phone:** (617) 367-1300 · **Website:** http://www.anzalone-realty.com/ · **Languages:** English

**Rating: 4.4/5** (high confidence) — from 63 reviews across 6 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 0 negative.

## The honest read

Anzalone Realty is a North End rental brokerage on Hanover Street, and the name that comes up again and again in its reviews is agent Mario Fiume. On Google it holds a 4.9★ average across 72 ratings, and the specifics behind that number repeat a theme: renters describe him sending daily listings, showing up on short notice, and going out of his way even when it wasn't strictly his job — negotiating a repaint and new carpet with a landlord for one tenant, arranging video tours and measurements for someone renting sight unseen, even hanging the moving permits for an out-of-state client.

Agent Katerina Patras earns her own separate praise for patient, honest guidance — several reviews describe her advocating directly for renters searching alone, and more than one client says they've worked with her more than once. The two frequently tag-team a search, splitting showings to move fast when a renter is up against a deadline; one reviewer described them helping secure a lease before even arriving in the country. A 2024 Reddit post shows the brokerage's reach beyond leasing too, with agent Maria Renda handling a $1.69M multifamily sale on Cooper Street.

Not every account is glowing. A 2021 review called the agency "rude and unprofessional" and warned renters to stay away, and a 2022 review said an agent was hard to reach and withheld information that would have helped until shortly before move-in. Separately, a 2021 Reddit post described a lease clause that requires frequent landlord check-ins while still leaving maintenance calls — reaching a plumber, for instance — to the tenant, worth asking about before signing. A 2023 Reddit thread also carried an unfounded "scam" accusation from someone who admitted never having heard of the company; other posters in the same thread pushed back, describing a normal application process where a deposit check wasn't cashed until after approval.

The overwhelming weight of the record, though, is renters who found an apartment fast and felt looked after doing it — several describing an otherwise stressful, time-crunched search in a competitive market that Anzalone's agents made feel manageable.

**Strengths:**
- Fast, hands-on service — agents cited for going above and beyond
- Out-of-state moves — handles sight-unseen and overseas rentals
- Multiple agents praised — Mario and Katerina draw individual credit

**Concerns:**
- Rude complaint — a 2021 review warned to stay away
- Communication complaint — a 2022 review cited withheld move-in info

**Where sources disagree:**
- A 2023 Reddit thread included an unfounded 'scam' accusation quickly countered by other posters describing normal application and deposit procedures

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Agent Mario Fiume repeatedly cited for going above and beyond, from arranging repairs to sight-unseen video tours _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sSU1FZEtlR3RxV2kxaFMyTTVkVmQ0YVV4MmQwRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOmlIMEdKeGtqWi1hS2M5dVd4aUx2d0E%7C%7C?hl=en) — “5★ Mario is the best! He found such an amazing apartment for us. He even worked with the owner to get them to repaint the entire apartment a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201UmQxSXhjbWRmYkVaamVtUktXak5sYTFRMmNFRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOm5Rd1IxcmdfbEZjemRKWjNla1Q2cEE%7C%7C?hl=en) — “5★ Mario has been extremely helpful during our multiple visits and in the last mile of our lease signature, would recommend to anyone moving…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsd2JqVmZNVkZrV0ZBemQzRnJXWFUwYnpCVExWRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOllwbjVfMVFkWFAzd3FrWXU0bzBTLVE%7C%7C?hl=en) — “5★ Mario was the ultimate professional helping me find a rental in Boston. I rented sight unseen and he went the extra mile to make sure I w…”
- Agent Katerina Patras separately praised for patient, honest guidance, including advocating for solo renters _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GZlEwaDBZa2h3UWpWdWFHVndaWEpWWTBWM2NHYxAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOnFfQ0h0YkhwQjVuaGVwZXJVY0V3cGc%7C%7C?hl=en) — “5★ Katerina was wonderful to work with. Responsive, kind, and genuinely helpful throughout the whole process. She helped me find a place I l…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5UWJHdDVjR0k1TVV0b1RFZzNUVE5ITlVGaE4zYxAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOk9QbGt5cGI5MUtoTEg3TTNHNUFhN3c%7C%7C?hl=en) — “5★ I had an amazing experience with Katerina! She assisted me all the way from the viewing of the apartment to the final move, helping me ev…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WbmEzZHZUSGROYmxoTFkzUm5iREYzYTA5UWRIYxAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOnVna3dvTHdNblhLY3RnbDF3a09QdHc%7C%7C?hl=en) — “5★ I’ve had the pleasure of working with Katerina twice now while searching for apartments in the Boston/Cambridge area, and I can’t say eno…”
- Agents tag-team showings to move fast for renters under time pressure _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SVVF6STFYMVYzTUVaclJtOVlOVEZGZEZCWWRHYxAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOnRUQzI1X1V3MEZrRm9YNTFFdFBYdGc%7C%7C?hl=en) — “5★ Katerina and Mario were so helpful and kind during my Boston apartment rental search. They were super responsive over text and tag teamed…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLMzhuLWFqM05TWS1BRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CIHM0ogKEK38n-aj3NSY-AE%7C%7C?hl=en) — “5★ Mario and his team—especially Katrina and Seth—were exceptionally helpful. I was working with a tight 10-day timeline to move, and they s…”
- Handles moves for out-of-state and overseas clients, including sight-unseen rentals _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WdFVWUmZVREpuUXpGeFUwdzBiVmhETURkUU0yYxAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOnVtUVRfUDJnQzFxU0w0bVhDMDdQM2c%7C%7C?hl=en) — “5★ Mario helped me find my dream apartment and helped me secure it ahead of my projected move schedule! Mario worked with my family and myse…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxaVpUaFZTVmhmZWw5S2NrdG5YekpRZG0xWmRVRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOi1iZThVSVhfel9KcktnXzJQdm1ZdUE%7C%7C?hl=en) — “5★ Mario and Katerina were amazing in helping us find an apartment in Boston! They were super friendly and responsive, gave us lots of great…”
- A 2024 Reddit post reports agent Maria Renda brokering a $1.69M multifamily sale _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/tradedboston/comments/1akh1tf/multifamily_property_at_13_cooper_street_boston/) — “r/tradedboston — Multifamily Property At 13 Cooper Street, Boston, MA, Sold For $1.69M With Maria Renda - Anzalone Realty As The Broker”
- A 2021 review called the agency rude and unprofessional and warned renters to stay away _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2c0txUkJnEAE!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CIHM0ogKEICAgID6sKqRBg%7C%7C?hl=en) — “1★ How do they stay in business I'm not sure. The most rude and unprofessional realty in the North End. Unless you want a headache with the …”
- A 2022 review said an agent was hard to reach and withheld useful information until shortly before move-in _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aDViZ2ZBEAE!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CIHM0ogKEICAgIDuh5bgfA%7C%7C?hl=en) — “1★ The real estate agent was always extremely difficult to get a hold of when asked important questions. Not only that they also withheld al…”
- A 2021 Reddit post described a lease clause requiring frequent landlord check-ins while leaving maintenance calls to the tenant _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/bostonhousing/comments/nxlt4d/does_anyone_have_experience_renting_apartments/) — “r/bostonhousing — they seem at the same time to be very hands-on (they have some clause for the tenant to accept that makes you think they w…”
- Holds a 4.9★ Google rating from 72 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=15142925406250067200&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.9★ from 72 ratings”
- Specializes in Real Estate _(confidence: high)_
  - [reddit.com](https://www.reddit.com/r/tradedboston/comments/1akh1tf/multifamily_property_at_13_cooper_street_boston/) — “r/tradedboston — Multifamily Property At 13 Cooper Street, Boston, MA, Sold For $1.69M With Maria Renda - Anzalone Realty As The Broker”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sSU1FZEtlR3RxV2kxaFMyTTVkVmQ0YVV4MmQwRRAB!2m1!1s0x0:0xd2267a6d23c5e500!3m1!1s2@1:CAIQACodChtycF9oOmlIMEdKeGtqWi1hS2M5dVd4aUx2d0E%7C%7C?hl=en) — “5★ Mario is the best! He found such an amazing apartment for us. He even worked with the owner to get them to repaint the entire apartment a…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Anzalone%20Realty&query_place_id=ChIJPzd0d4lw44kRAOXFI216JtI): 4.9★ from 72 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Anzalone%20Realty&query_place_id=ChIJPzd0d4lw44kRAOXFI216JtI): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/real-estate/anzalone-realty-0021-239127): Listed on this source
- [Yelp](https://www.yelp.com/biz/anzalone-realty-boston): Listed on this source
- [Reddit](https://www.reddit.com/r/tradedboston/comments/1akh1tf/multifamily_property_at_13_cooper_street_boston/): 7 community mentions discussing this business
- [Official Website](http://www.anzalone-realty.com): 30 yrs in business · Self-reported profile and service details

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Multifamily Property At 13 Cooper Street, Boston, MA, Sold For $1.69M With Maria Renda - Anzalone Realty As The Broker” — u/TradedMedia in r/tradedboston (2024-02-06) — https://www.reddit.com/r/tradedboston/comments/1akh1tf/multifamily_property_at_13_cooper_street_boston/
- “I found my current apartment through Anzalone. I did leave a deposit check with my application. I did it in person and they didn’t cash until I was approved.” — u/witnessemptysky in r/boston (2023-06-02) — https://www.reddit.com/r/boston/comments/13xk6zg/potential_realty_scam/jmk9o82/
- “I've used Anzalone before, they got me my current apartment.” — u/Floet in r/boston (2023-06-01) — https://www.reddit.com/r/boston/comments/13xk6zg/potential_realty_scam/jmhumzb/
- “He is listed on their website. And his name is mentioned in several reviews I have seen of that company.” — u/tokoloshe_ in r/boston (2023-06-01) — https://www.reddit.com/r/boston/comments/13xk6zg/potential_realty_scam/jmhq6uk/
- “Are you sure that this realtor is actually affiliated with Anzalone?” — u/vesperka in r/boston (2023-06-01) — https://www.reddit.com/r/boston/comments/13xk6zg/potential_realty_scam/jmhlcfw/
- “I've never heard of Anzalone Realty but this is definitely a scam.” — u/vesperka in r/boston (2023-06-01) — https://www.reddit.com/r/boston/comments/13xk6zg/potential_realty_scam/jmhkhfd/
- “they seem at the same time to be very hands-on (they have some clause for the tenant to accept that makes you think they will just show up every other day to check on you), but also to leave to the te…” — u/FaerunAtanvar in r/bostonhousing (2021-06-11) — https://www.reddit.com/r/bostonhousing/comments/nxlt4d/does_anyone_have_experience_renting_apartments/

## Recent reviews

- **5/5 · Google Reviews · Kayla Russell · 2026-06-28**: Mario is the best! He found such an amazing apartment for us. He even worked with the owner to get them to repaint the entire apartment and replace all of the carpeting for us. I would highly recommend him to anyone looking for an apartment in Boston, especially the North End!
- **5/5 · Google Reviews · Pietro Fumagalli Romario · 2026-05-14**: Katerina was wonderful to work with. Responsive, kind, and genuinely helpful throughout the whole process. She helped me find a place I love in Boston and made everything feel easy. Highly recommend.
- **5/5 · Google Reviews · Maura Connolly · 2026-05-12**: Katerina and Mario were so helpful and kind during my Boston apartment rental search. They were super responsive over text and tag teamed to help me view multiple units in a time crunch. Katerina also gave me really valuable and HONEST insights into my renting situation, and never pressured me at an…
- **5/5 · Google Reviews · Mary Gambill · 2026-05-10**: Mario was such a refreshing realtor to work with! He did not pressure me at all while touring apartments and truly wanted me to find the best place for me, whether that was through him or not! With his help, I was able to find the apartment of my dreams with the move-in date I wanted.
- **5/5 · Google Reviews · Sahil Fatehpuria · 2026-04-28**: Mario is incredible at what he does. He has now helped us find 3 apartments over our time in Boston. I most appreciated his experience and knowledge of the real estate scene in the city, especially with regards to finding and evaluating value. This means that he's great at stretching a budget to mee…
- **5/5 · Google Reviews · Oliver Stafford · 2026-04-08**: Mario and the team over at Anzalone Realty were incredible. Their communication, honesty, and flexibility made renting through them incredibly enjoyable. 10/10, would recommend highly.
- **5/5 · Google Reviews · Sterling Stewart · 2026-03-03**: Mario helped me find my dream apartment and helped me secure it ahead of my projected move schedule! Mario worked with my family and myself to assist in feeling confident in renting an apartment sight unseen. I was unable to meet with him in person before renting, but his reassurance, kindness and k…
- **5/5 · Google Reviews · Betsy OHaire · 2026-03-02**: Mario and Katerina are amazing!
Professional, responsive and helped guide us to the perfect apartment.
Their knowledge of the market and the different neighborhoods made all the difference as we were coming from out of town.
We will never look for real estate in Boston without their guidance.
- **5/5 · Google Reviews · Benjamin Pambet · 2026-02-27**: Mario has been extremely helpful during our multiple visits and in the last mile of our lease signature, would recommend to anyone moving to Boston !
- **5/5 · Google Reviews · Nikki Kelly · 2026-02-09**: Let me explain something , I was in NEED of a place QUICKLY . I’m so glad God put this man in my path I gave up a few times thinking I was not going to make my deadline and he still stuck around so positive so helpful … I feel like I’ve known him for years the way he would get mad when people played…

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Data freshness: last scanned 2026-07-29T01:30:51.614Z.
Cite as: Anzalone Realty — Tavlee (https://tavlee.com/contractor/anzalone-realty-boston)
Source: https://tavlee.com/contractor/anzalone-realty-boston