# Apex Mechanical **Trade:** HVAC / Heating & Cooling · **Phone:** (860) 228-2752 · **Languages:** English **Rating: 3.0/5** (low confidence) — from 8 reviews across 4 sources. 88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Nick Addario has run Apex Mechanical's HVAC calls out of Saugus for eleven years, according to the company's own Thumbtack profile, mostly repairing and servicing heating and central air systems rather than doing new installs. The reviews people leave after hiring him tell a fairly consistent story: he shows up fast. In a November 2025 review a customer wrote that Nick came out the next day and resolved the issue quickly; a 2022 review described him fitting in a same-day look at a problem and staying clear about pricing throughout. Another from 2022 recounts him tracking down an obscure refrigerant issue in a homeowner's newly purchased house, complete with a warning that the previous owner may have overcharged the system before selling — the kind of detail that points to real diagnostic work, not just a parts swap. A separate 2024 review credits "Jeremy and his crew" with diagnosing a dead circulator pump and adding valves for easier maintenance going forward, and a January 2022 review describes working through a snowstorm to service two family properties, tracking down replacement parts and coming back a second day to finish deferred maintenance properly. Not every account is glowing. An August 2025 Google review describes a soured job: the reviewer says Nick went quiet after a leak turned up mid-job, so they hired a different plumber instead, and they're asking for a $200 refund. It's a one-sided account with no response on record, but it's a real complaint worth weighing against the pattern of praise elsewhere. Thumbtack's own numbers back up that there's some real spread here too: its 41 ratings average 4.2 stars, but 17% of them are 1-star — a wider negative minority than the individually quoted reviews suggest on their own. One thing worth noting: that 2024 review names "Jeremy" as the technician, while every other review on file names Nick. It's not clear whether Jeremy works alongside him or the review got attached to the wrong business. Before booking, it's worth asking directly how billing and follow-up communication work if something goes sideways mid-job — that's the specific gap the August 2025 complaint points to. For routine heating and AC repair, especially a system nobody else could diagnose, the record from 2022 through late 2025 leans toward fast and thorough. **Strengths:** - Fast response — reviewers describe next-day and same-day service repeatedly - Diagnostic troubleshooting — reviewers cite fixing obscure or long-standing issues - Thorough follow-through — a 2022 review describes returning to finish deferred work **Concerns:** - Billing dispute reported — a 2025 review alleges an unresolved $200 dispute - Wider negative share — Thumbtack's own breakdown shows 17% of ratings are 1-star **Where sources disagree:** - A 2024 Google review credits the work to "Jeremy and his crew," while every other review names Nick as the technician — unclear if Jeremy is part of the team or a mismatched attribution. - Thumbtack's star breakdown (17% one-star among 41 ratings) shows more spread than the individually quoted glowing reviews suggest on their own. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google shows a 3.3-star average from 7 ratings and Thumbtack shows a 4.2-star average from 41 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Apex%20Mechanical%20Services&query_place_id=ChIJNVcEj6Rd5okRUcWIz2peDKo) — “Google: 3.3★ from 7 ratings” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Thumbtack: 4.2★ from 41 ratings” - The business states on Thumbtack that it has been operating for 11 years _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Thumbtack profile for Apex Mechanical in Saugus, MA, run by Nicholas Addario ("Nick"), rated 4.2 from 41 reviews with 57 hires and 11 years …” - Reviewers from 2022 through late 2025 repeatedly describe fast, next-day or same-day response to service calls _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1anJYUzh3RRAB!2m1!1s0x0:0xaa0c5e6acf88c551!3m1!1s2@1:CIHM0ogKEICAgICujrXS8wE%7C%7C?hl=en) — “5★ Extremely efficient, professional, responded to me quickly. Did a very neat job.” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick was quick to respond and was able to come out the next day. He resolved the problem quickly and efficiently. I highly recommend him.” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick was quick to schedule me in and have a look at the issue. When he arrived he was very clear about pricing and kept me informed througho…” - A 2024 review describes diagnosing and fixing a non-working circulator pump and adding maintenance valves; a 2022 review describes tracking down an obscure refrigerant issue _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eXRhNUV3EAE!2m1!1s0x0:0xaa0c5e6acf88c551!3m1!1s2@1:CIHM0ogKEICAgIDtyta5Ew%7C%7C?hl=en) — “5★ Jeremy and his crew are top notch. I have been using them for the past couple years for service and they are great. I called with a servi…” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick helped solve my central air problem. I bought a house and it wasn't keeping up with the warm weather. The issue appeared to be too much…” - A January 2022 review describes working through a snowstorm and returning a second day to finish deferred heating-system maintenance on two properties _(confidence: low)_ - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick was a trooper and came out to service two family properties during a snowstorm! He took time and care with his work, and patiently expl…” - An August 2025 review alleges the business went unresponsive after a leak turned up on a job and asks for a $200 refund _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GTmIyUnBkVFJ2TkU1bVlVWTFORVp6WVhOUk4wRRAB!2m1!1s0x0:0xaa0c5e6acf88c551!3m1!1s2@1:CAIQACodChtycF9oOnFNb2RpdTRvNE5mYUY1NEZzYXNRN0E%7C%7C?hl=en) — “1★ Hired for a job and had a leak! Hid behind his phone and Hired another plumber! You owe me 200.00 dollars” - Thumbtack's own rating breakdown shows 17% of its 41 ratings are 1-star, alongside the 78% that are 5-star _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Thumbtack star distribution: 78% 5★ · 3% 4★ · 2% 2★ · 17% 1★ (of 41 ratings)” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0eXRhNUV3EAE!2m1!1s0x0:0xaa0c5e6acf88c551!3m1!1s2@1:CIHM0ogKEICAgIDtyta5Ew%7C%7C?hl=en) — “5★ Jeremy and his crew are top notch. I have been using them for the past couple years for service and they are great. I called with a servi…” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick was a trooper and came out to service two family properties during a snowstorm! He took time and care with his work, and patiently expl…” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Nick helped solve my central air problem. I bought a house and it wasn't keeping up with the warm weather. The issue appeared to be too much…” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Thumbtack: 4.2★ from 41 ratings” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Services offered (Thumbtack): Plumbing Pipe Installation or Replacement, Thermostat Installation or Repair, Heating System Installation or R…” - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Thumbtack profile for Apex Mechanical in Saugus, MA, run by Nicholas Addario ("Nick"), rated 4.2 from 41 reviews with 57 hires and 11 years …” - Also offers Plumbing _(confidence: low)_ - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408) — “Services offered (Thumbtack): Plumbing Pipe Installation or Replacement, Thermostat Installation or Repair, Heating System Installation or R…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Apex%20Mechanical&query_place_id=ChIJNVcEj6Rd5okRUcWIz2peDKo): 3.3★ from 7 ratings - [Thumbtack](https://www.thumbtack.com/ma/saugus/furnace-installation/apex-mechanical/service/260902223313503408): 4.2★ from 41 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Apex%20Mechanical&query_place_id=ChIJNVcEj6Rd5okRUcWIz2peDKo): Listed on this source - [Exa](https://reviews.birdeye.com/apex-mechanical-inc-165977442905932): 0 web mentions across the open web (each linked to its source) ## Recent reviews - **Thumbtack · Mary B. · 2025-11-19**: Nick was quick to respond and was able to come out the next day. He resolved the problem quickly and efficiently. I highly recommend him. - **1/5 · Google Reviews · frank burnett · 2025-08-04**: Hired for a job and had a leak! Hid behind his phone and Hired another plumber! You owe me 200.00 dollars - **5/5 · Google Reviews · Bob Nason · 2024-02-03**: Jeremy and his crew are top notch. I have been using them for the past couple years for service and they are great. I called with a service problem thinking they would schedule it a week or even more out but Jeremy came out the same day! Not only did he come out, he had it repaired before the end o… - **Thumbtack · Nick D. · 2022-10-10**: Nick was quick to schedule me in and have a look at the issue. When he arrived he was very clear about pricing and kept me informed throughout the process. He was able to figure out the obscure issue after a bunch of troubleshooting and I couldn't be happier! I would definitely contact this pro agai… - **Thumbtack · Lisa C. · 2022-09-29**: Nick was great, trouble shot the issue quickly and resolved faster than he predicted it to take!! Thumbs up and would rehire again! - **5/5 · Google Reviews · Ann Spencer · 2022-07-28**: Extremely efficient, professional, responded to me quickly. Did a very neat job. - **Thumbtack · Timothy M. · 2022-07-18**: Nick helped solve my central air problem. I bought a house and it wasn't keeping up with the warm weather. The issue appeared to be too much refrigerant in the system. Nick resolved the problem and warned they previous owner may have overcharged it due to a leak and to keep an eye on it. My house is… - **Thumbtack · Michaela D. · 2022-01-28**: Nick was a trooper and came out to service two family properties during a snowstorm! He took time and care with his work, and patiently explained what he was doing and why. There was quite a lot of deferred maintenance on one of the systems, so Nick ended up needing to track down some replacement pa… --- Data freshness: last scanned 2026-09-09T00:18:52.785Z. Cite as: Apex Mechanical — Tavlee (https://tavlee.com/contractor/apex-mechanical) Source: https://tavlee.com/contractor/apex-mechanical