--- title: "Aquatic Development Inc By Tapley" description: "Aquatic Development by Tapley is a Hermon pool and spa business. Its website says it has been building swimming pools and spas since 1962 and specializes i" doc_version: "2026-11-01" last_updated: "2026-11-01" --- # Aquatic Development Inc By Tapley **Trade:** Pool Cleaning · **Address:** 2717 US-2, Hermon, ME 04401 · **Phone:** (207) 848-5576 · **Website:** https://aquaticdevpools.com/ · **Languages:** English **Rating: 2.8/5** (medium confidence) — from 9 reviews across 4 sources. 44% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Aquatic Development by Tapley is a Hermon pool and spa business. Its website says it has been building swimming pools and spas since 1962 and specializes in customized gunite swimming pools and gunite spas. A 2024 customer said they came in to get a spa fixed up and that Cheryl gave them everything they needed and told them how to use it in great detail. A 2025 reviewer wrote: "Very helpful, willing to teach you how to improve and learn what the chemicals do to your pool." A 2025 customer said the receptionist who answered the phone was very rude and that the administrative assistant was quite unpleasant. A 2023 customer called the customer service awful and said the woman at the desk was impolite. A 2022 customer said they asked about having an above-ground pool installed, were given a number for installers who work for the business, left two messages with the installers and got no return call. **Strengths:** - Detailed spa guidance — a 2024 customer said Cheryl explained how to use everything - Pool chemistry advice — a 2025 reviewer called it willing to teach chemical basics **Concerns:** - Phone manner — a 2025 customer called the receptionist very rude - Desk service — a 2023 customer said the woman at the desk was impolite - Installer callbacks — a 2022 customer left two messages, got no return call ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has built swimming pools and spas since 1962, specializing in customized gunite pools and spas _(confidence: medium)_ - [Official Website](https://aquaticdevpools.com) — “About (self-reported, verbatim): Family owned and operated for 50+ years, Aquatic Development by Tapley is one of New England’s oldest estab…” - A 2024 customer said Cheryl gave them everything they needed for a spa and explained how to use it in detail _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIM28tN2FnEAE!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CIHM0ogKEICAgIDH3o-7ag%7C%7C?hl=en-US) — “5★ I came looking to get my spa fixed up and Cheryl came to the rescue and gave me everything I needed and told me how to use it in great d…” - A 2025 reviewer called the business very helpful and willing to teach what the chemicals do to a pool _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSVGFEUk1WbFk1WDB4c1IxTkJZWE0xUWxsaU5sRRAB!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CAIQACodChtycF9oOjRTaDRMVlY5X0xsR1NBYXM1QlliNlE%7C%7C?hl=en-US) — “5★ Very helpful, willing to teach you how to improve and learn what the chemicals do to your pool.” - A 2025 customer said the receptionist was very rude and the administrative assistant quite unpleasant _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200dGJHMUZaMXBRZG1ZNFExSnZjVWxHV0RNM2FGRRAB!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CAIQACodChtycF9oOm4tbG1FZ1pQdmY4Q1JvcUlGWDM3aFE%7C%7C?hl=en-US) — “1★ Probably some of the rudest employees I have ever encountered in a company I have done business with. The receptionist who answered the p…” - A 2023 customer called the customer service awful and said the woman at the desk was impolite _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4eHF2YWZ3EAE!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CIHM0ogKEICAgICxxqvafw%7C%7C?hl=en-US) — “1★ Awful customer service, the older woman that sits at the desk was impolite and the poor kid she was training looked like he wanted to cry…” - A 2022 customer asking about an above-ground pool install left two messages with the referred installers and got no return call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURlejRhaXFBRRAB!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CIHM0ogKEICAgIDez4aiqAE%7C%7C?hl=en-US) — “1★ My husband and i stopped in to this place to inquire about having an above ground pool installed. We were asked what we wanted. We don't …” - Specializes in Pool Cleaning _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSVGFEUk1WbFk1WDB4c1IxTkJZWE0xUWxsaU5sRRAB!2m1!1s0x0:0x57938a180fe92290!3m1!1s2@1:CAIQACodChtycF9oOjRTaDRMVlY5X0xsR1NBYXM1QlliNlE%7C%7C?hl=en-US) — “5★ Very helpful, willing to teach you how to improve and learn what the chemicals do to your pool.” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License ME doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Aquatic%20Development%20Inc%20By%20Tapley&query_place_id=ChIJzessGAw1rkwRkCLpDxiKk1c): 3.4★ from 18 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Aquatic%20Development%20Inc%20By%20Tapley&query_place_id=ChIJzessGAw1rkwRkCLpDxiKk1c): Listed on this source - [Official Website](https://aquaticdevpools.com): 50 yrs in business · Self-reported profile and service details - [Local News](https://www.rmoutlook.com/environment-news/an-environmental-group-files-intent-to-sue-a-salmon-farmer-for-pollution-off-maines-coast-9819897): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Sara Labbe · 2025-07-30**: Probably some of the rudest employees I have ever encountered in a company I have done business with. The receptionist who answered the phone needs some costumer service lessons as she couldn’t even bother to fix her attitude or express some pleasantries. She was very rude. I was then sent to the ad… - **5/5 · Google Reviews · Chris Cronin · 2025-06-27**: Very helpful, willing to teach you how to improve and learn what the chemicals do to your pool. - **5/5 · Google Reviews · Philip Kelley · 2024-12-30**: Cheryl is amazing, I’m so glad I went here first for my hot tub. I feel like family - **5/5 · Google Reviews · Philip Kelley · 2024-09-16**: I came looking to get my spa fixed up and Cheryl came to the rescue and gave me everything I needed and told me how to use it in great detail! She was such a pleasure to work with. I feel like family already, will be coming back for all my spa needs! 🤗 - **5/5 · Google Reviews · shauna Armstrong · 2023-08-05**: Cheryl is amazing. - **1/5 · Google Reviews · A H · 2023-05-16**: Awful customer service, the older woman that sits at the desk was impolite and the poor kid she was training looked like he wanted to cry. - **1/5 · Google Reviews · Terri Turcotte · 2022-10-22**: My husband and i stopped in to this place to inquire about having an above ground pool installed. We were asked what we wanted. We don't really know as we are new to this. We were given a number for installers who work for them,and told that if they do install in our area to call back. (Ok, so I'll … - **1/5 · Google Reviews · Dan Fournier · 2022-05-21**: Been going here for 10 years but will never go back again after how I was treated today. If I could rate today at less than 1 star I would. - **1/5 · Google Reviews · Pete Costello · 2022-05-05**: Still requiring people to wear masks. Ridiculous. Traveled a little further and took my business to Sand Dollar spa and pool --- Data freshness: last scanned 2026-10-30T15:57:08.797Z. Cite as: Aquatic Development Inc By Tapley — Tavlee (https://tavlee.com/contractor/aquatic-development-inc-by-tapley-hermon) Source: https://tavlee.com/contractor/aquatic-development-inc-by-tapley-hermon ## Sitemap [Full site index](https://tavlee.com/sitemap.md)