# Arbor Access, Inc

**Trade:** Tree Services · **Address:** 332 MA-130, Sandwich, MA 02563 · **Phone:** (774) 313-7503 · **Website:** http://capecodarborist.com/ · **Languages:** English

**Rating: 4.5/5** (medium confidence) — from 46 reviews across 4 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Arbor Access, run by certified arborist Andre out of Sandwich, has built a nearly unbroken run of five-star reviews on a reputation that cuts both ways — reviewers describe a crew that can safely take down a tree leaning over a roof, and just as often describe Andre talking a customer out of removing a healthy one.

Across 46 reviews from 2021 through 2025, the same specifics recur: technical, careful rigging around structures, garages, and neighboring properties (one reviewer describes watching branches from a storm-damaged tree swung clear of a neighbor's fence); same-day response when a tree comes down on a roof; and cleanup thorough enough that several reviewers specifically call out a spotless job site afterward. Multiple customers describe using the company two, three, or more times over the years and say they won't call anyone else.

The written record also shows Andre doing specialized climbing work — zero-access pruning, custom spliced rope terminations — and consulting directly with worried homeowners about whether a tree actually needs to come down, with more than one reviewer crediting that judgment for saving them the cost of an unnecessary removal. One review, from December 2021, is marked one star on the platform but its text is entirely positive, describing a clean, fairly priced third job with the company — almost certainly a rating entered in error rather than a real complaint.

There's no genuine negative account in the written history. For tree removal, pruning, or an honest opinion on whether a tree needs to go at all, Arbor Access has one of the strongest and deepest track records in the category.

**Strengths:**
- Careful rigging — reviewers cite precise work near structures and property lines
- Same-day emergency response — cited for storm and fallen-tree calls
- Honest tree assessments — advises against unnecessary removal
- Repeat customers — several used the company multiple times over years

**Where sources disagree:**
- A December 2021 review is marked one star on the platform despite entirely positive text describing a clean, fairly priced job — likely a rating entered in error

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Self-reports being a certified arborist and Massachusetts Arborists Association member _(confidence: medium)_
  - [Official Website](http://capecodarborist.com) — “Stated certification/affiliation: certified arborist”
  - [Official Website](http://capecodarborist.com) — “Stated certification/affiliation: Massachusetts Arborists Association member”
- Reviewers describe careful, technical rigging work around structures and property lines _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5T2MxUTNSbXRFVFhGNE1WUk5hVFkzYkVWMlUwRRAB!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CAIQACodChtycF9oOk9Oc1Q3RmtETXF4MVRNaTY3bEV2U0E%7C%7C?hl=en) — “5★ We have used Arbor Access twice and the last service was a huge tree. We were worried about some branches that were heavy and hanging fro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNld2ZubE9REAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICewfnlOQ%7C%7C?hl=en) — “5★ Arbor Access is our go to for tree removal. We have lots of trees on our property so we have already been customers of theirs twice and w…”
- Provided same-day emergency response when a tree fell on a roof _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMteUlmT2hRRRAB!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgIC-yIfOhQE%7C%7C?hl=en) — “5★ Part of a tree fell on my roof. I called Arbor Access on a Monday morning and they came right out, removed the tree from my roof and clea…”
- Consults on tree preservation, advising against unnecessary removal _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSOU1XS1hBEAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICR9MWKXA%7C%7C?hl=en) — “5★ (June 2025 Edit) Just another great experience with Arbor Access. Andre was coming by to do a walkthrough of our yard. He ended up being …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlbmQtcVRREAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICend-qTQ%7C%7C?hl=en) — “5★ Arbor Access cares as much about preserving/saving trees as it does about removing/cutting them down.  Consequently, you might have an un…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlb2N2X1hBEAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICeocv_XA%7C%7C?hl=en) — “5★ I had a tree in my yard for years that was a great source of anxiety every time the wind blew. Don’t get me started on the panic during a…”
- Multiple customers describe using the company repeatedly over the years _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCNFpiUVZnEAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICB4ZbQVg%7C%7C?hl=en) — “5★ Arbor Access has done multiple jobs for me!  They have the greatest team, and their work and cleanup is amazing!  i love to watch Andre i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNld2ZubE9REAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICewfnlOQ%7C%7C?hl=en) — “5★ Arbor Access is our go to for tree removal. We have lots of trees on our property so we have already been customers of theirs twice and w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2b1BPOVFnEAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgID6oPO9Qg%7C%7C?hl=en) — “5★ I am so pleased with the work Arbor Access did on my property ! I have hired them 2 times and will do so again- they are professional, ke…”
- Zero-access climbing pruning and custom spliced rope work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4cWRXN2RREAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgIDxqdW7dQ%7C%7C?hl=en) — “5★ I subcontracted Andre to do some zero access tree pruning . Dude is the man. Super talented and professional. I highly recommend him for …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlb2VXQTBnRRAB!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICeoeWA0gE%7C%7C?hl=en) — “5★ Andre is one of my preferred suppliers for custom-made spliced rope terminations. Very knowledgeable guy and skilled climber.”
- Specializes in Tree Services _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Arbor%20Access%2C%20Inc&query_place_id=ChIJe7y_PuTN5IkRJqw-qT9COV8) — “Google: 4.9★ from 57 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5T2MxUTNSbXRFVFhGNE1WUk5hVFkzYkVWMlUwRRAB!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CAIQACodChtycF9oOk9Oc1Q3RmtETXF4MVRNaTY3bEV2U0E%7C%7C?hl=en) — “5★ We have used Arbor Access twice and the last service was a huge tree. We were worried about some branches that were heavy and hanging fro…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMteUlmT2hRRRAB!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgIC-yIfOhQE%7C%7C?hl=en) — “5★ Part of a tree fell on my roof. I called Arbor Access on a Monday morning and they came right out, removed the tree from my roof and clea…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNld2ZubE9REAE!2m1!1s0x0:0x5f39423fa93eac26!3m1!1s2@1:CIHM0ogKEICAgICewfnlOQ%7C%7C?hl=en) — “5★ Arbor Access is our go to for tree removal. We have lots of trees on our property so we have already been customers of theirs twice and w…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Arbor%20Access%2C%20Inc&query_place_id=ChIJe7y_PuTN5IkRJqw-qT9COV8): 4.9★ from 57 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Arbor%20Access%2C%20Inc&query_place_id=ChIJe7y_PuTN5IkRJqw-qT9COV8): Listed on this source
- [Official Website](http://capecodarborist.com): Self-reported profile and service details
- [Exa](https://www.capecodarborist.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Katherine Nunez · 2025-12-23**: We have used Arbor Access twice and the last service was a huge tree. We were worried about some branches that were heavy and hanging from a high wind storm and was ready to crash into our neighbors fence and yard.  We watched how skilled and careful they were to swing each branch into our yard. It’…
- **5/5 · Google Reviews · Milo Pulde · 2025-12-18**: Arbor Access (and specifically Andre) is the benchmark service for all your tree care needs. They are experts at safely taking down those challenging trees as well as preserving those that need expert care to thrive. Superlative technical and service quality. 5 stars are not sufficient to reward the…
- **5/5 · Google Reviews · Bonnie Hartley · 2025-12-11**: This is a great company to work with.  The response is prompt to questions and providing an estimate.  They arrive promptly as scheduled. Their charges are reasonable.  And the whole team is a pleasure to do business with.
- **5/5 · Google Reviews · phillip proctor · 2025-11-14**: ARBOR ACCESS did a job for one of my neighbors recently. while they were cleaning up I asked the man loading logs (Ben) if I could have a few pieces for my garden project. He was incredibly friendly and professional, and when I told him I was using them for my Hügelkultur beds, he seemed genuinely i…
- **5/5 · Google Reviews · joseph traboulsi · 2025-10-10**: Great company I'm glad I hired them to do the work, I wish I have more trees, because I really enjoy watching them ,very professional....not 5 stars but 10 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟
- **5/5 · Google Reviews · Nick Fakham · 2025-10-08**: By far the most incredible experience I’ve had with a tree service so far, and I’ve dealt with a few over the years! Andre is very knowledgeable and skilled in his craft. He helped me understand the risks of keeping a few trees, along with helping me come up with a long term pruning plan for the tre…
- **5/5 · Google Reviews · Destroked · 2025-03-01**: From estimate to invoice nothing but great service. They did the job and then some! Asking if we were happy through out the whole process. We will be using them again and if your reading these reviews wondering if you should give them a shot... You absolutley should you won't be disappointed we sure…
- **5/5 · Google Reviews · T Shanahan · 2024-06-27**: Arbor Access was prompt, professional, competiviely priced, knowledgeable and friendly. I highly recommend them for any tree service!
- **5/5 · Google Reviews · J P · 2024-04-10**: Absolute Professionals.
From the ease of getting an estimate, to scheduling, to the outstanding tree work, and competitive price, this company is great.  Also, I like doing business with a local, family owned company.   Owner is a licensed arborist pro. Five stars all the way.
- **5/5 · Google Reviews · Nick Cox · 2024-03-14**: Fantastic communication and work ethic.  Highly recommended to everyone and anyone in need of a professional tree service.

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Data freshness: last scanned 2026-08-24T10:37:31.191Z.
Cite as: Arbor Access, Inc — Tavlee (https://tavlee.com/contractor/arbor-access-inc-sandwich)
Source: https://tavlee.com/contractor/arbor-access-inc-sandwich