--- title: "Arc-O-Rooter" description: "Arc-O-Rooter is a drain-clearing outfit that lists Danbury as its service area and says it has been in business for 30 years. On Google it holds 4.8 stars " doc_version: "2026-10-15" last_updated: "2026-10-15" --- # Arc-O-Rooter **Trade:** Plumbing · **Address:** 24 Staples St, Danbury, CT 06810 · **Phone:** (203) 743-9291 · **Website:** http://www.arcorooter.com/ · **Languages:** English **Rating: 4.1/5** (medium confidence) — from 26 reviews across 6 sources. 92% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Arc-O-Rooter is a drain-clearing outfit that lists Danbury as its service area and says it has been in business for 30 years. On Google it holds 4.8 stars from 65 ratings. A recent customer said Alan came out and solved a drainage block within an hour, then explained some issues with the plumbing to address so it would not happen again. On a septic backup, Alan snaked four times while the blockage kept closing, a customer wrote; he returned the next day with a water-pressurized nozzle, blasted it into the tank, and the septic is accepting water again. A customer with a clog coming out of a shower and toilet said Alan cleaned out the drain all the way through to the septic. In a 2023 review, a customer said Alan came back with his camera and found a big drill bit lodged deep in the pipe. A 2024 customer said their kitchen sink was unclogged, the pipe was checked as far as the snake could reach, and a pipe camera was used to show the perimeter house drainage. A 2024 customer said Guzman called ahead, explained where the clog was, and pointed out a leak underneath coming from the faucet. A 2025 customer said Rick unclogged a kitchen sink on a Saturday after their regular plumber could not get to the clog. A 2024 customer said they call for a service visit every year to year and a half for mineral build-up in the pipes. On Reddit, a 2025 commenter in r/Danbury named Arc-O-Rooter as the call for snaking clogs on a grey line. A 2023 customer who hired the company to snake a septic clean-out pipe said it ended with backflow and the company would not take responsibility. A 2024 customer called the service efficient but expensive. A 2022 customer said the technician arrived without a mask, walked in without knocking, and left when asked to put one on. **Strengths:** - Quick response — a recent customer said the block was solved within an hour - Camera diagnosis — a 2023 customer said Alan's camera found a lodged drill bit - Saturday visit — a 2025 customer was booked Saturday without paying extra - Clear explanations — a recent customer said Alan explained the plumbing issues **Concerns:** - Septic backflow — a 2023 customer said the company would not take responsibility - Expensive service — a 2024 customer called it efficient but expensive - Mask dispute — a 2022 customer said the technician left when asked to mask ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.8 stars from 65 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Arc-O-Rooter&query_place_id=ChIJhzIFyQ7554kR85WcuCMEJEk) — “Google: 4.8★ from 65 ratings” - The company lists Danbury as its service area and says it has been in business for 30 years _(confidence: medium)_ - [Official Website](http://www.arcorooter.com) — “Self-reported 30 years in business” - [Official Website](http://www.arcorooter.com) — “Stated service area (self-reported): Danbury” - A recent customer said Alan solved a drainage block within an hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKQlMxbEhZVmhtZEdaYVZrSnZYM0pUZEZoVVZYYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOjJBS1lHYVhmdGZaVkJvX3JTdFhUVXc%7C%7C?hl=en-US) — “5★ We had an urgent and unfortunate need for Alan's services and he came out and solved our drainage block issue within an hour. He clearly…” - A customer said Alan returned with a water-pressurized nozzle and cleared a line into the septic tank _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WUlRWY3diMll4T0RGcmFEaFROMm8yZEdzNGQzYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOnVRTVcwb2YxODFraDhTN2o2dGs4d3c%7C%7C?hl=en-US) — “5★ Alan came out on Thursday and snaked 4 times. He got through blockage but each time it closed. He returned the next day with a water pres…” - In a 2023 review, a customer said Alan's camera found a drill bit lodged deep in the pipe _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNWOFlpRThBRRAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgICV8YiE8AE%7C%7C?hl=en-US) — “5★ I had an emergency and Alan from Arc-O-Rooter showed up at his earliest, he came and cleared the line, everything was working but the wa…” - A 2024 customer said a kitchen sink was unclogged and a pipe camera showed the perimeter house drainage _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURueU5YS0tnEAE!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgIDnyNXKKg%7C%7C?hl=en-US) — “5★ Was responsive, on time and courteous. Unclogged our kitchen sink and then checked to make sure the pipe was clear for as far as the snak…” - A 2025 customer said Rick unclogged a kitchen sink on a Saturday after their regular plumber could not get to the clog _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MmRtZG1RVkIwVlVnMVkzWXplbXg1TXpFdGFXYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOmw2dmdmQVB0VUg1Y3Yzemx5MzEtaWc%7C%7C?hl=en-US) — “5★ Left msg one hour before closing on Friday; called me back after closing and put me on list for Saturday (great that they have Saturday h…” - A 2025 Reddit commenter in r/Danbury named Arc-O-Rooter for snaking clogs on a grey line _(confidence: low)_ - [reddit.com](https://www.reddit.com/r/Danbury/comments/1ngvkm3/great_plumbers/nea3bly/) — “r/Danbury — Snake/fix clogs on my grey line, Arc-O-Rooter.” - A 2023 customer said a septic clean-out snaking ended with backflow and the company would not take responsibility _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxLUpfbW93RRAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgIC1-J_mowE%7C%7C?hl=en-US) — “1★ Worst experience I’ve had in a long time. Hired to snake my septic clean-out pipe, ended up with backflow, would not take responsibility…” - A 2024 customer called the service efficient but expensive _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0NEw2TkFREAE!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgIDt4L6NAQ%7C%7C?hl=en-US) — “4★ Very efficient but expensive” - A 2022 customer said the technician walked in without knocking and left when asked to wear a mask _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdjRXZklnEAE!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgICmv4WfIg%7C%7C?hl=en-US) — “1★ We used them pre-pandemic and they were fine. We called to have them come to unclog our sink. The technician showed up with no mask. Wal…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKQlMxbEhZVmhtZEdaYVZrSnZYM0pUZEZoVVZYYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOjJBS1lHYVhmdGZaVkJvX3JTdFhUVXc%7C%7C?hl=en-US) — “5★ We had an urgent and unfortunate need for Alan's services and he came out and solved our drainage block issue within an hour. He clearly…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xeVpWSXhkM016WDBNd1EweERlbVkyUm00emNXYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOm1yZVIxd3MzX0MwQ0xDemY2Rm4zcWc%7C%7C?hl=en-US) — “5★ We had a clog backing up and coming out of the shower and toilet in one of our bathrooms. Alan came to our house super fast and was able …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MmRtZG1RVkIwVlVnMVkzWXplbXg1TXpFdGFXYxAB!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CAIQACodChtycF9oOmw2dmdmQVB0VUg1Y3Yzemx5MzEtaWc%7C%7C?hl=en-US) — “5★ Left msg one hour before closing on Friday; called me back after closing and put me on list for Saturday (great that they have Saturday h…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURueU5YS0tnEAE!2m1!1s0x0:0x49240423b89c95f3!3m1!1s2@1:CIHM0ogKEICAgIDnyNXKKg%7C%7C?hl=en-US) — “5★ Was responsive, on time and courteous. Unclogged our kitchen sink and then checked to make sure the pipe was clear for as far as the snak…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Arc-O-Rooter&query_place_id=ChIJhzIFyQ7554kR85WcuCMEJEk): 4.8★ from 65 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Arc-O-Rooter&query_place_id=ChIJhzIFyQ7554kR85WcuCMEJEk): Listed on this source - [Official Website](http://www.arcorooter.com): 30 yrs in business · Self-reported profile and service details - [Local News](https://www.athomepros.com/service-provider/arc-o-rooter-llc/): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/danbury/profile/sewer-cleaning/arc-o-rooter-llc-0111-84000690): Listed on this source - [Reddit](https://www.reddit.com/r/boston/comments/1l4a7xh/everything_i_know_about_28_heat_pump_hvac_ac/): 0 community mentions discussing this business ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Snake/fix clogs on my grey line, Arc-O-Rooter.” — u/goleft95 in r/Danbury (2025-09-15) — https://www.reddit.com/r/Danbury/comments/1ngvkm3/great_plumbers/nea3bly/ ## Recent reviews - **5/5 · Google Reviews · Jed Heller · 2026-09-09**: We had an urgent and unfortunate need for Alan's services and he came out and solved our drainage block issue within an hour. He clearly explained the potential issues, solutions, and immediately got to work. Alan was calm, thoughtful, and incredibly respectful. He also explained some issues with m… - **5/5 · Google Reviews · andrea andersen · 2026-07-27**: Alan came out on Thursday and snaked 4 times. He got through blockage but each time it closed. He returned the next day with a water pressurized nozzle and was able to blast it into tank. I was so grateful. Between the septic and well problems due the heavy short lived rains, it was tough. Now septi… - **5/5 · Google Reviews · Anthony Fiorenza · 2026-05-26**: We had a clog backing up and coming out of the shower and toilet in one of our bathrooms. Alan came to our house super fast and was able to clean out the drain all the way through to the septic in short order. Highly recommended. - **5/5 · Google Reviews · Steph P. · 2025-08-02**: Left msg one hour before closing on Friday; called me back after closing and put me on list for Saturday (great that they have Saturday hours so didn’t have to wait until Monday and not paying extra). Rick was great! Quick, efficient and got my kitchen sink unclogged. Arc-O-Rooter came highly recomm… - **5/5 · Google Reviews · Deirdre St Jacques · 2025-04-23**: Alan was so professional, timely and thorough. He saved a family reunion from being a real mess with a clogged kitchen sink. He was very knowledgeable and shared some really great practices to avoid problems in the future. Thank you Alan! - **5/5 · Google Reviews · Colleen Buckley · 2024-12-31**: I have used these guys numerous times for clogs in the pipes and they truly are the best. It seems that every year to year and a half, I get mineral build up in the pipes and we need a service visit. Each and every time- I always get fast, friendly service, by a knowledgeable team. The pricing is ve… - **5/5 · Google Reviews · Dave Chille · 2024-12-15**: Great, great service! Came on short notice, told us what the problem was, he even dug up the access to our septic tanks for us. I HIGHLY recommend this company. Thanks Arco-O. - **5/5 · Google Reviews · Nicholas Buccalo · 2024-10-02**: Was responsive, on time and courteous. Unclogged our kitchen sink and then checked to make sure the pipe was clear for as far as the snake could reach. Then pulled out a pipe camera to show me the perimeter house drainage which was really informative. Would highly recommend. - **5/5 · Google Reviews · Peter D'Aguanno · 2024-09-13**: Very solid company! The owner came to do the job. Perfect gentleman, explained the job, did it neatly, correctly and fixed our clogged drain. It was clogged 20 feet away from the sink! Highly recommend them. - **5/5 · Google Reviews · Kat Moran · 2024-09-11**: Called them for a clogged sink on a Monday morning and they were able to get somebody out to me within a few hours. Guzman was very professional and friendly! He gave me a call to let me know he was on his way, explained what he did to unclog the sink, and let me know where the clog was. He also ma… --- Data freshness: last scanned 2026-10-13T12:08:56.963Z. Cite as: Arc-O-Rooter — Tavlee (https://tavlee.com/contractor/arc-o-rooter-danbury) Source: https://tavlee.com/contractor/arc-o-rooter-danbury ## Sitemap [Full site index](https://tavlee.com/sitemap.md)