# Arnolds Home Improvement **Trade:** Windows / Siding / Gutters · **Address:** 26 Moulton St, Lynn, MA 01905, USA · **Phone:** (781) 731-5209 · **Languages:** English **Rating: 2.3/5** (medium confidence) — from 16 reviews across 5 sources. 75% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Arnold's Home Improvement is a Lynn-based exterior repair outfit — the kind of shop people call when a gutter needs cleaning, a metal panel comes loose in a windstorm, or ridge caps blow off before the next rain. That's where the reviews are strongest: a 2025 review described a loose wind-damaged panel secured the same day, with the price reduced from the original quote and an upfront note that it was a temporary fix; another described ridge caps repaired in 30 minutes at a fair price. A 2026 review said gutters, a fence, a doorway and old garage stairs were all handled in about an hour at a fair price. Bigger or warrantied jobs are a different story. In a 2024 review, a homeowner said siding installed the year before — with materials and labor guaranteed on the original estimate — blew off in the wind, and calls and texts asking for a fix went unanswered for weeks. Another 2024 review accused the business of misdiagnosing a roof leak, taking payment for caulking that didn't fix it, and making excuses when called back; a 2022 review described a paint-and-shingle job where the new shingles weren't properly primed, a window got broken during the work, and the customer was asked to buy the replacement glass themselves. A 2025 review also described being told, incorrectly in the reviewer's account, that they had canceled a snow-removal request. Several 2023 reviews, by contrast, praised siding, tile and roof work as professional and thorough. Thumbtack's own profile calls the recent run "consistently positive," backed by a 4.6★ average from 218 ratings, Top Pro status in 2024 and 2025, and a license-verified badge for Massachusetts home improvement work — Thumbtack's own verification, not a state registry check. BBB, on the other hand, gives the company a B- for not responding to a complaint on file. Given that split, it's worth confirming in writing before work starts how a callback or warranty issue would be handled if something needs fixing after the crew leaves, especially on anything bigger than a same-day repair. **Strengths:** - Fast emergency response — same-day fixes for wind and storm damage - Detailed project praise — siding, roofing and deck work called quality - Long track record — 21 years in business, Thumbtack Top Pro **Concerns:** - Follow-up complaints — unanswered calls on some warrantied siding work - Misdiagnosis dispute — a customer says a paid roof fix didn't work - BBB grade B- — cited for not responding to a complaint **Where sources disagree:** - Thumbtack's own profile describes recent reviews as consistently positive, while several Google reviews from the same period detail unresolved warranty and follow-up complaints ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Recent Thumbtack reviews describe fast, same-day response and fair pricing on wind-damage repairs _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “House lost a few ridge caps; needed fast repair to prevent water entry. Arnold and team fixed it in 30 minutes — fast, efficient, reasonably…” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Responded quickly and came same day for a loose metal panel from wind damage. Secured it right away, reduced price from original quote, and …” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Cleaned gutters, removed a fence, fixed a doorway, and removed old garage stairs not on the original list, all in about an hour, done quickl…” - 2023 reviews praised quality siding, tile and roof work with prompt scheduling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwMGZlV3lBRRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDp0feWyAE%7C%7C?hl=en) — “5★ Arnold’s team did a great job on our garage roof and in a timely manner, would certainly hire again. Two really nice Brothers that came q…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwbk4tb2h3RRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDpnN-ohwE%7C%7C?hl=en) — “5★ Arnold was very quick in responding. We got vinyl siding placed on our garage outer walls, got couple of tiles changed and whole kitchen …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbE1tdk9BEAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDplMmvOA%7C%7C?hl=en) — “5★ The gentleman went far beyond a roof repair. He spent half a day making sure the project was completed to my exceptions. I was extremely …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNweXZ1TEF3EAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgICpyvuLAw%7C%7C?hl=en) — “5★ I recommend this company they did a job for me here at lynn he did an awesome job! His guys were incredible! Arnold’s changed my roof an…” - 21 years in business and Thumbtack Top Pro status in 2024 and 2025 _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Listed certification: Top Pro (2024, 2025)” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Thumbtack profile for Arnold's Home Improvement LLC (Lynn, MA): 'Very good' 4.6/5 from 218 reviews, 21 years in business, license verified (…” - A 2024 review said guaranteed siding work blew off in the wind and repeated calls for a fix went unanswered _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqeE1LczZBRRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDjxMKs6AE%7C%7C?hl=en) — “1★ About a year ago they finish the work on my house. They installed siding, the estimate stated graunteed on materials and labour. A few …” - A 2024 review accused the business of misdiagnosing a roof leak and taking payment without fixing it _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOcmJiWjNnRRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgICNrbbZ3gE%7C%7C?hl=en) — “1★ Avoid him, he's a scam. We live in Arlington, Ma and called him to look at the roof which was leaking during rain. He said shingles look …” - A 2022 review described improperly primed shingles, a broken window, and being asked to buy replacement supplies _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtLTVtQldREAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgID--5mBWQ%7C%7C?hl=en) — “1★ If I could give less than one star I would Stay as far as you can from this contractor One excuse after another Hired to paint the house …” - A 2025 review said the business falsely claimed the customer had canceled service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnM2V5SkV3EAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgMCg3eyJEw%7C%7C?hl=en) — “1★ UNRELIABLE!!!!! Then lied on thumbtack and said I canceled. Where in this text thread does it say I canceled? And if I canceled why would…” - BBB gives a B- grade citing failure to respond to a complaint on file _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/siding-contractors/arnolds-home-improvement-llc-0021-441490) — “Better Business Bureau grade: B-” - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/siding-contractors/arnolds-home-improvement-llc-0021-441490) — “1 complaint(s) on file (count only)” - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/siding-contractors/arnolds-home-improvement-llc-0021-441490) — “BBB profile for Arnold's Home Improvement, LLC (Lynn, MA): not BBB accredited, B- rating due to failure to respond to 1 complaint, 8 years i…” - Thumbtack lists the business as license-verified for Massachusetts home improvement contractor work _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Listed certification: License verified - Home Improvement Contractor (MA)” - Specializes in Windows / Siding / Gutters _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqeE1LczZBRRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDjxMKs6AE%7C%7C?hl=en) — “1★ About a year ago they finish the work on my house. They installed siding, the estimate stated graunteed on materials and labour. A few …” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “House lost a few ridge caps; needed fast repair to prevent water entry. Arnold and team fixed it in 30 minutes — fast, efficient, reasonably…” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Responded quickly and came same day for a loose metal panel from wind damage. Secured it right away, reduced price from original quote, and …” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Cleaned gutters, removed a fence, fixed a doorway, and removed old garage stairs not on the original list, all in about an hour, done quickl…” - Specializes in Roofing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOcmJiWjNnRRAB!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgICNrbbZ3gE%7C%7C?hl=en) — “1★ Avoid him, he's a scam. We live in Arlington, Ma and called him to look at the roof which was leaking during rain. He said shingles look …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbE1tdk9BEAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgIDplMmvOA%7C%7C?hl=en) — “5★ The gentleman went far beyond a roof repair. He spent half a day making sure the project was completed to my exceptions. I was extremely …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNweXZ1TEF3EAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgICpyvuLAw%7C%7C?hl=en) — “5★ I recommend this company they did a job for me here at lynn he did an awesome job! His guys were incredible! Arnold’s changed my roof an…” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “House lost a few ridge caps; needed fast repair to prevent water entry. Arnold and team fixed it in 30 minutes — fast, efficient, reasonably…” - Also offers House Painting _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtLTVtQldREAE!2m1!1s0x0:0xd4f887b50f4d23b!3m1!1s2@1:CIHM0ogKEICAgID--5mBWQ%7C%7C?hl=en) — “1★ If I could give less than one star I would Stay as far as you can from this contractor One excuse after another Hired to paint the house …” - Also offers Carpentry _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Hired Arnold's Home Improvement to rip up old existing deck and make a new composite material deck. Very happy with Arnold and the crew — ti…” - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306) — “Quick, seamless repair of deck stairs that were rotted in multiple places and needed to be rebuilt. Came next day and repaired over a few ho…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Arnolds%20Home%20Improvement&query_place_id=ChIJ__87LBht44kRO9L0UHuITw0): 3.5★ from 11 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Arnolds%20Home%20Improvement&query_place_id=ChIJ__87LBht44kRO9L0UHuITw0): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/siding-contractors/arnolds-home-improvement-llc-0021-441490): Listed on this source - [Yelp](https://www.yelp.com/biz/arnold-s-home-improvement-lynn-2): Listed on this source - [Thumbtack](https://www.thumbtack.com/ma/lynn/general-contractors/arnolds-home-improvement-llc/service/321481047495344306): 4.6★ from 218 ratings ## Recent reviews - **Thumbtack · Priscilla M. · 2026-05-23**: Cleaned gutters, removed a fence, fixed a doorway, and removed old garage stairs not on the original list, all in about an hour, done quickly and at a fair price. Would hire again. - **Thumbtack · Payam P. · 2025-12-30**: Responded quickly and came same day for a loose metal panel from wind damage. Secured it right away, reduced price from original quote, and was upfront that it was a temporary fix pending proper replacement. Very responsive, fair, and professional. - **Thumbtack · Christina C. · 2025-09-26**: House lost a few ridge caps; needed fast repair to prevent water entry. Arnold and team fixed it in 30 minutes — fast, efficient, reasonably priced, professional and kind. - **5/5 · Google Reviews · Ian Kea · 2025-07-24**: Arnold's came by and replaced by gable vent. I submitted an inquiry midday on Wednesday and they were there Thursday morning at 8AM. Prompt! I would never expect a contractor to be that quick in scheduling but maybe they had an opening. As for the work, I checked in my attic and on the outside of t… - **1/5 · Google Reviews · Kim M. · 2025-02-20**: UNRELIABLE!!!!! Then lied on thumbtack and said I canceled. Where in this text thread does it say I canceled? And if I canceled why would I go out of my way to leave a review?! Clearly a dishonest professional and glad I dodged this one. I Inquired about snow removal. I was out of town and have el… - **1/5 · Google Reviews · Minerva Palmarin · 2024-04-29**: About a year ago they finish the work on my house. They installed siding, the estimate stated graunteed on materials and labour. A few weeks ago I request they come and fix the siding that was blown off by the wind. I called and text, after a couple of days they responded said they were coming by… - **1/5 · Google Reviews · Anshul Mittal · 2024-01-16**: Avoid him, he's a scam. We live in Arlington, Ma and called him to look at the roof which was leaking during rain. He said shingles look good but he knows what the issue is. He said he will send people to fix it. They came in lost not knowing what was the issue, I had to make them call Arnold to … - **5/5 · Google Reviews · Nicollete M. · 2023-08-23**: Arnold’s team did a great job on our garage roof and in a timely manner, would certainly hire again. Two really nice Brothers that came quickly and did a excellent job very satisfied with there professionalism would hire them back for any other job I needed around house . - **5/5 · Google Reviews · Camila Mendoza · 2023-08-20**: I am gracefully with this company cause them did a great job for me and my family thanks anda well done - **5/5 · Google Reviews · Guiselle Hernández · 2023-08-20**: Arnold's Home improvement and guys were professional, quality service and workmanship. --- Data freshness: last scanned 2026-07-06T06:45:39.826Z. Cite as: Arnolds Home Improvement — Tavlee (https://tavlee.com/contractor/arnolds-home-improvement-lynn) Source: https://tavlee.com/contractor/arnolds-home-improvement-lynn