# B.M. Holmes Plumbing & Heating

**Trade:** HVAC / Heating & Cooling · **Phone:** (617) 776-4220 · **Website:** https://goholmes.com/ · **Languages:** English

**Rating: 4.6/5** (medium confidence) — from 14 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 0 negative.

## The honest read

B.M. Holmes Plumbing & Heating, based in Somerville and doing business online as Holmes Home Services, is the call homeowners across the Greater Boston area make for the everyday plumbing job — a stuck valve, an aging water heater, a faucet that's outlived its warranty. Its website says the family-owned company has served the area since 1975; its BBB profile, filed as a sole proprietorship, gives a start date of 2010, so the two accounts of how long it's been around don't quite match.

What's consistent is the work itself. Across 14 Google reviews from January 2024 through July 2026 — every one of them five stars — the same handful of names keeps showing up: Mac, Jake, Ethan, Frank. Customers describe a hose-spigot repair after a frozen pipe burst handled the same visit, a set of 22-year-old faucets replaced without drama, a leaking shower valve swapped out after a bad experience with a bigger plumbing outfit in town, and an aging tankless water heater installed on schedule and on budget. Several reviewers single out the same thing: technicians walking them through what's wrong and what they're about to do before doing it, rather than just doing the work and leaving.

The one outside mention found backs this up. A Somerville Reddit poster thanked "Mac" by name for a fast, fairly priced fix to a leaky shower faucet after another plumber hadn't worked out. BBB gives the company an A+ letter grade, though that listing is non-accredited and shows no complaint history.

There's little to flag as a real concern — no negative review turns up across the two years on file, and the most recent stretch (seven reviews in the last six months) holds the same five-star pace. The one thing worth asking about directly: the website also lists heating, HVAC service and kitchen-and-bath remodeling, but the written reviews are almost entirely about plumbing fixtures and repairs, so a bigger heating job or a full room remodel isn't really reflected yet in what customers have described.

For a straightforward plumbing repair or fixture swap in the Boston area, this is about as clean a run of five-star reviews as you'll find — just confirm the scope directly if the job is closer to a full remodel or a larger heating system.

**Strengths:**
- Clear communication — reviewers praise plain-language explanations before and during the job
- Plumbing repairs — faucets, valves and water heaters draw consistent five-star reviews
- Same-visit fixes — handled a burst-pipe spigot repair and a short-notice shower fix quickly
- Reddit recommendation — a Somerville neighbor vouched for technician Mac by name

**Concerns:**
- Founding story unclear — website and BBB give different start dates for the business

**Where sources disagree:**
- The website says the family-owned business has served Greater Boston since 1975, while its BBB profile lists it as a sole proprietorship started in 2010 — the two accounts of its founding don't match.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company's website, operating as Holmes Home Services, says the family-owned business has served the Greater Boston area since 1975. _(confidence: medium)_
  - [Official Website](https://goholmes.com) — “Company history (self-reported): Family-owned business serving the Greater Boston area since 1975.”
  - [Official Website](https://goholmes.com) — “Self-reported 51 years in business”
- Its Better Business Bureau profile lists a Somerville, Massachusetts address, an A+ letter grade, and registration as a sole proprietorship started in 2010. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/plumber/b-m-holmes-plumbing-heating-0021-411872) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/plumber/b-m-holmes-plumbing-heating-0021-411872) — “This is B.M. Holmes Plumbing & Heating's non-accredited BBB profile (A+ letter grade), listing a Somerville, MA address and a sole proprieto…”
- Fourteen Google reviews from January 2024 through July 2026 are all five stars, most naming the same handful of technicians by name. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=B.M.%20Holmes%20Plumbing%20%26%20Heating&query_place_id=ChIJAQAAAB9344kRWB_H6-hUqUc) — “Google: 5★ from 18 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGRE1VUXdSRkpUUmtaVWQxaG5UbVJXVURaRmVuYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOjFDMUQwRFJTRkZUd1hnTmRWUDZFenc%7C%7C?hl=en) — “5★ Jake and Ethan were amazing at the job, they are very knowledgeable and share the process and steps clearly in language that I (don’t kno…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KTVpESnhSMUZ2U1V0WGVtbDNWVzl1ZUZsNE5VRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOnJMZDJxR1FvSUtXeml3VW9ueFl4NUE%7C%7C?hl=en) — “5★ I have had years of experience with B.M. Holmes Plumbing and Heating. They are AMAZING! I wholeheartedly recommend them to anyone who ask…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRNnNuQXdRRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CIHM0ogKEICAgMDQ6snAwQE%7C%7C?hl=en) — “5★ Great work. Easy to work with.”
- Reviewers repeatedly single out clear, plain-language explanations of the work before and during the job. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGRE1VUXdSRkpUUmtaVWQxaG5UbVJXVURaRmVuYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOjFDMUQwRFJTRkZUd1hnTmRWUDZFenc%7C%7C?hl=en) — “5★ Jake and Ethan were amazing at the job, they are very knowledgeable and share the process and steps clearly in language that I (don’t kno…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4RWJHNTNNbDlRYkRSTU1Fd3pNbEpwTVRGUFJYYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOkxEbG53Ml9QbDRMMEwzMlJpMTFPRXc%7C%7C?hl=en) — “5★ We bought a condo recently and needed some work done.  We worked with Mac for the consult and then Jake for the actual job.  Both were te…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oMVFubEVjV05oV1hkZlMwaDZVMFppTWxkbk1rRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOmh1QnlEcWNhWXdfS0h6U0ZiMldnMkE%7C%7C?hl=en) — “5★ We've had quite a few bad experiences with plumbers in the past but we finally found one that we will call again if we have any issues.

…”
- Plumbing repairs and installations — shower valves, faucets, water heaters — draw specific, detailed praise across multiple reviews. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsd1kwSkNSRk5STUZWUU0xWjVlVWhHY1ZoelNuYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOklwY0JCRFNRMFVQM1Z5eUhGcVhzSnc%7C%7C?hl=en) — “5★ I found BM Holmes after a very disappointing experience with a big plumbing company in town. Mac and his team were a healing experience- …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVeWJGaEhWMUV6Ym5ZMVIwVnRRa0ZxYlZoTVRVRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOlUybFhHV1EzbnY1R0VtQkFqbVhMTUE%7C%7C?hl=en) — “5★ BM Holmes came and installed a new vanity and faucet in our upstairs bathroom. The crew were really friendly and great to deal with. I hi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KTVpESnhSMUZ2U1V0WGVtbDNWVzl1ZUZsNE5VRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOnJMZDJxR1FvSUtXeml3VW9ueFl4NUE%7C%7C?hl=en) — “5★ I have had years of experience with B.M. Holmes Plumbing and Heating. They are AMAZING! I wholeheartedly recommend them to anyone who ask…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrNGRGVm9ZVGhET1VwWVJFZDFTalJKWDFwV1YzYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOlk4dFVoYThDOUpYREd1SjRJX1pWV3c%7C%7C?hl=en) — “5★ I had them replace our aging tankless hot water heater. They completed the job on time and on budget. Great communication too. I definite…”
- A Somerville Reddit commenter thanked a technician named Mac by name for a fast, reasonably priced shower-faucet repair. _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/Somerville/comments/1jey23n/plumber_rec_leaky_shower_faucet/) — “r/Somerville — I will forever recommend Mac & B. M. Holmes Plumbing!”
- The website also lists heating, HVAC service and kitchen and bath remodeling among the company's offerings. _(confidence: low)_
  - [Official Website](https://goholmes.com) — “This site (goholmes.com), printing the same phone number as B.M. Holmes Plumbing & Heating's own listings, presents the business as "Holmes …”
- Google shows 18 ratings averaging five stars, with 14 written reviews spanning January 2024 to July 2026 and no negative reviews on file. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=B.M.%20Holmes%20Plumbing%20%26%20Heating&query_place_id=ChIJAQAAAB9344kRWB_H6-hUqUc) — “Google: 5★ from 18 ratings”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGRE1VUXdSRkpUUmtaVWQxaG5UbVJXVURaRmVuYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOjFDMUQwRFJTRkZUd1hnTmRWUDZFenc%7C%7C?hl=en) — “5★ Jake and Ethan were amazing at the job, they are very knowledgeable and share the process and steps clearly in language that I (don’t kno…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsd1kwSkNSRk5STUZWUU0xWjVlVWhHY1ZoelNuYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOklwY0JCRFNRMFVQM1Z5eUhGcVhzSnc%7C%7C?hl=en) — “5★ I found BM Holmes after a very disappointing experience with a big plumbing company in town. Mac and his team were a healing experience- …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVeWJGaEhWMUV6Ym5ZMVIwVnRRa0ZxYlZoTVRVRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOlUybFhHV1EzbnY1R0VtQkFqbVhMTUE%7C%7C?hl=en) — “5★ BM Holmes came and installed a new vanity and faucet in our upstairs bathroom. The crew were really friendly and great to deal with. I hi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KTVpESnhSMUZ2U1V0WGVtbDNWVzl1ZUZsNE5VRRAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOnJMZDJxR1FvSUtXeml3VW9ueFl4NUE%7C%7C?hl=en) — “5★ I have had years of experience with B.M. Holmes Plumbing and Heating. They are AMAZING! I wholeheartedly recommend them to anyone who ask…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrNGRGVm9ZVGhET1VwWVJFZDFTalJKWDFwV1YzYxAB!2m1!1s0x0:0x47a954e8ebc71f58!3m1!1s2@1:CAIQACodChtycF9oOlk4dFVoYThDOUpYREd1SjRJX1pWV3c%7C%7C?hl=en) — “5★ I had them replace our aging tankless hot water heater. They completed the job on time and on budget. Great communication too. I definite…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/plumber/b-m-holmes-plumbing-heating-0021-411872) — “Services offered (Better Business Bureau): Plumber”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Official Website](https://goholmes.com) — “This site (goholmes.com), printing the same phone number as B.M. Holmes Plumbing & Heating's own listings, presents the business as "Holmes …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=B.M.%20Holmes%20Plumbing%20%26%20Heating&query_place_id=ChIJAQAAAB9344kRWB_H6-hUqUc): 5.0★ from 18 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=B.M.%20Holmes%20Plumbing%20%26%20Heating&query_place_id=ChIJAQAAAB9344kRWB_H6-hUqUc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/plumber/b-m-holmes-plumbing-heating-0021-411872): Listed on this source
- [Official Website](https://goholmes.com): 51 yrs in business · Self-reported profile and service details
- [Reddit](https://www.reddit.com/r/Somerville/comments/1jey23n/plumber_rec_leaky_shower_faucet/): 1 community mention discussing this business

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I will forever recommend Mac & B. M. Holmes Plumbing!” — u/Tink1024 in r/Somerville (2025-03-19) — https://www.reddit.com/r/Somerville/comments/1jey23n/plumber_rec_leaky_shower_faucet/

## Recent reviews

- **5/5 · Google Reviews · David Koo · 2026-07-30**: Jake and Ethan were amazing at the job, they are very knowledgeable and share the process and steps clearly in language that I (don’t know anything about plumbing) can easily understand and digest.

They did a great job setting up our valves and shower structures!

Will be hiring the team again if w…
- **5/5 · Google Reviews · Bill Smith · 2026-07-16**: We bought a condo recently and needed some work done.  We worked with Mac for the consult and then Jake for the actual job.  Both were terrific.  We couldn't ask for more honest, just good people.  We especially appreciated Jake explaining everything to us.  It educated us about the home and it also…
- **5/5 · Google Reviews · Daniel Nudel · 2026-07-01**: I found BM Holmes after a very disappointing experience with a big plumbing company in town. Mac and his team were a healing experience- easy to communicate with, timely and did great work for our shower valve replacement. I’ll definitely be using this company for future plumbing.
- **5/5 · Google Reviews · Kevin Belli · 2026-05-30**: BM Holmes came and installed a new vanity and faucet in our upstairs bathroom. The crew were really friendly and great to deal with. I highly recommend them.
- **5/5 · Google Reviews · Loryn Sheffner · 2026-05-24**: Great experience with BM Holmes for a near total renovation of a bathroom.  From initial evaluation through to completion the communication was clear, work was executed promptly, and they coordinated well with the other contractor on site.  I also appreciated the good suggestions for fixtures and ot…
- **5/5 · Google Reviews · Colin Clapham · 2026-05-22**: We've had quite a few bad experiences with plumbers in the past but we finally found one that we will call again if we have any issues.

Jake was great - he explained the issue to me, walked me through what he was going to do, made sure that everything worked properly, and cleaned up afterward. Plus…
- **5/5 · Google Reviews · John Wolfe · 2026-05-15**: I have had years of experience with B.M. Holmes Plumbing and Heating. They are AMAZING! I wholeheartedly recommend them to anyone who asks. I called them in to replace a few faucets that were about 22 years old, and were not easy to replace. They also replaced all of our outside hose spigots, even w…
- **5/5 · Google Reviews · Austin N · 2026-02-07**: This group helped me with a hose spigot replacement after a frozen pipe burst and also were able to help install a vent hood and ducting over my stove. Very high quality work and rapid response time on everything, reasonable prices, friendly guys. Would call them again for sure
- **5/5 · Google Reviews · Heather Kelly · 2025-12-10**: We have used BM Holmes Plumbing & Heating for several jobs. We continue to call on them as they exceed our expectations time and again! This company is top quality, reliable & trust worthy! Give them a call for all your plumbing & heating needs.
Heather & Ed Kelly
- **5/5 · Google Reviews · Chris Reilly · 2025-12-09**: I had them replace our aging tankless hot water heater. They completed the job on time and on budget. Great communication too. I definitely plan to use them again for future plumbing needs.

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Data freshness: last scanned 2026-09-09T00:25:07.155Z.
Cite as: B.M. Holmes Plumbing & Heating — Tavlee (https://tavlee.com/contractor/b-m-holmes-plumbing-and-heating)
Source: https://tavlee.com/contractor/b-m-holmes-plumbing-and-heating