# Bagni Electric

**Trade:** Electrical · **Address:** 83 Alexander Rd, Billerica, MA 01821 · **Phone:** (978) 663-9002 · **Website:** https://www.bagnielectricllc.com/ · **Languages:** English

**Rating: 3.1/5** (medium confidence) — from 19 reviews across 9 sources.
68% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative.

## The honest read

Bagni Electric is a family-owned electrical contractor serving residential, commercial, and industrial customers, with a Billerica contact address and a self-reported history of more than 30 years. The company advertises design and installation, troubleshooting, panel upgrades, alarms, lighting, telecom, and generator work; it also operates a custom-home division for construction, remodeling, and additions. Its website identifies it as a Generac Authorized Dealer.

Customers have described a mix of experiences over 19 reviews dated 2019–2026 across nine sources. Positive accounts praise neat, timely work, panel and generator projects, prompt follow-up, and help resolving an installation concern by phone. Google shows 2.9 stars from 12 ratings, while Angi and HomeAdvisor each show 4.9 from nine ratings, so the public ratings vary sharply by platform.

Recent feedback is mixed: a September 2026 Google review gives five stars and praises neat, timely work, while an April 2026 one-star review says only “smelly.” Older written complaints include a 2025 account criticizing how staff treated customers and children, a 2022 account alleging verbal abuse of employees and unfinished work, and a 2024 complaint about company drivers. Those are individual reviewers’ allegations; they should be weighed alongside the positive accounts rather than treated as verified findings.

Before booking, confirm the scope, schedule, and crew expectations for the specific job. The company’s site says it has more than 30 years in business, while BBB lists 20 years and two different start dates; a BuildZoom listing with the same phone number gives a Dunstable address and names Anthony Bagni, while the Billerica BBB profile names Richard Bagni as manager. The Billerica website contact page matches this contractor’s address, but the related profile details are worth clarifying.

**Strengths:**
- Neat electrical work — recent reviewers praise tidy, timely completion
- Generator service — customers describe installation work and responsive help
- Prompt follow-up — one homeowner says Richard checked satisfaction after the job

**Concerns:**
- Recent mixed ratings — one September 2026 five-star review and one April one-star review
- Workplace conduct — 2022 and 2025 reviewers allege poor treatment of staff or customers
- Driver complaints — reviewers raised driving concerns in 2021 and 2024
- Profile discrepancies — public listings vary on address, manager, and business start dates

**Where sources disagree:**
- The official website says more than 30 years in business; BBB lists 20 years, business started 2006, and locally started 1999.
- The Billerica BBB profile lists Richard Bagni as manager at the contractor's 83 Alexander Road address. BuildZoom lists Anthony Bagni at 35 Q Street in Dunstable, but shares the same phone and shows Billerica permits; its connection to the Billerica profile is unresolved.
- Google's 2.9/12 rating differs from Angi and HomeAdvisor, each at 4.9/9.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Bagni Electric describes itself as a family-owned electrical contractor with more than 30 years of experience and a Generac Authorized Dealer. _(confidence: high)_
  - [Official Website](https://www.bagnielectricllc.com) — “Stated ownership (self-reported): Family-owned”
  - [Official Website](https://www.bagnielectricllc.com) — “Self-reported 30 years in business”
  - [Official Website](https://www.bagnielectricllc.com) — “Stated certification/affiliation: Generac Authorized Dealer”
- The company advertises residential, commercial, and industrial electrical work, including design, installation, troubleshooting, panels, alarms, lighting, telecom, and generators. _(confidence: high)_
  - [Official Website](https://www.bagnielectricllc.com) — “Bagni Electric provides residential, commercial, and industrial electrical work and also builds, remodels, and adds custom homes.”
- Its website also advertises custom home construction, remodeling, and additions. _(confidence: high)_
  - [Official Website](https://www.bagnielectricllc.com) — “Bagni Electric provides residential, commercial, and industrial electrical work and also builds, remodels, and adds custom homes.”
- Google shows 2.9 stars from 12 ratings, while Angi and HomeAdvisor each show 4.9 stars from nine ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bagni%20Electric&query_place_id=ChIJEVbGlM2h44kRf3ETAK2JnBY) — “Google: 2.9★ from 12 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.RichardBagni.30211542.html) — “HomeAdvisor: 4.9★ from 9 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/billerica/richard-bagni-reviews-1.htm) — “Angi: 4.9★ from 9 ratings”
- Customers have praised neat, timely electrical work, generator service, prompt follow-up, and practical troubleshooting help. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMFdTMW9kbkJ3VjFJM1MydEZXbDg0TkdaUFNYYxAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CAIQACodChtycF9oOjc0WS1odnBwV1I3S2tFWl84NGZPSXc%7C%7C?hl=en) — “5★ Amazing job completed at my home! All was done neatly and in a timely manner! I highly recommend Bagni Electric!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREcnJtdFNnEAE!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEICAgIDDrrmtSg%7C%7C?hl=en) — “5★ Rich and his team could not have done a better job for us! They were on time, on budget and actually finished early. I would highly recom…”
  - [Angi](https://www.angi.com/companylist/us/ma/billerica/richard-bagni-reviews-1.htm) — “5★ Rich was great. I was traveling (west coast) the day of the install and my son, who was home, had concerns about our a/c. I texted Rich a…”
  - [Angi](https://www.angi.com/companylist/us/ma/billerica/richard-bagni-reviews-1.htm) — “5★ I was pleasantly surprised--I spoke with Richard and HE WAS THERE WITHIN AN HOUR. Gave me some good advice about my work; will hire him a…”
- Recent feedback is mixed — a September 2026 five-star review praises the work; an April 2026 one-star review says “smelly”. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMFdTMW9kbkJ3VjFJM1MydEZXbDg0TkdaUFNYYxAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CAIQACodChtycF9oOjc0WS1odnBwV1I3S2tFWl84NGZPSXc%7C%7C?hl=en) — “5★ Amazing job completed at my home! All was done neatly and in a timely manner! I highly recommend Bagni Electric!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxRU0wcDNRamhQT0dKR00zUmlUSEpDYUVwTk5IYxAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CAIQACodChtycF9oOk1EM0p3QjhPOGJGM3RiTHJCaEpNNHc%7C%7C?hl=en) — “1★ smelly”
- Older conduct and workmanship complaints — reviewers alleged poor treatment and unfinished work in 2022 and 2025. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLclFpc2ZjaU9IUzVRRRAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEKrQisfciOHS5QE%7C%7C?hl=en) — “1★ In my opinion they are not good people! In my opinion they are hot heads that argue with each other and throw tantrums and do not know ho…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtXzZ6SXR3RRAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEICAgIC-_6zItwE%7C%7C?hl=en) — “1★ Shoddy workmanship rich would verbally berate his employees in front of me and made demeaning comments to his employees. I had to call of…”
- Driver behavior — Google reviews in 2021 and 2024 complain about company drivers. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzekt1QUdnEAE!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEICAgID3zKuAGg%7C%7C?hl=en) — “1★ Horrible drivers.  Your employees almost killed me on the road today.  Police should investigate your drivers.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2bDZqN0xBEAE!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEICAgID6l6j7LA%7C%7C?hl=en) — “1★ Terrible drivers on staff. Keep them out of your neighborhood.”
- Public profiles differ on company history and identify different Bagni managers or addresses despite sharing the company name and phone. _(confidence: medium)_
  - [State License Registry](https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home) — “MA electrician license 16024 registry-verified active — registry holder of record: RICHARD J BAGNI”
  - [Better Business Bureau](https://www.bbb.org/us/ma/billerica/profile/electrician/bagni-electric-0021-388371) — “The BBB profile matches the 83 Alexander Road address in Billerica, lists an A+ letter grade and says 20 years in business, but publishes no…”
  - [BuildZoom](https://www.buildzoom.com/contractor/bagni-electric) — “The BuildZoom profile uses Bagni Electric's exact phone number and includes Billerica permits, but lists a Dunstable address and Anthony Bag…”
- Specializes in Electrical _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMFdTMW9kbkJ3VjFJM1MydEZXbDg0TkdaUFNYYxAB!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CAIQACodChtycF9oOjc0WS1odnBwV1I3S2tFWl84NGZPSXc%7C%7C?hl=en) — “5★ Amazing job completed at my home! All was done neatly and in a timely manner! I highly recommend Bagni Electric!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREcnJtdFNnEAE!2m1!1s0x0:0x169c89ad0013717f!3m1!1s2@1:CIHM0ogKEICAgIDDrrmtSg%7C%7C?hl=en) — “5★ Rich and his team could not have done a better job for us! They were on time, on budget and actually finished early. I would highly recom…”
  - [Official Website](https://www.bagnielectricllc.com) — “Bagni Electric provides residential, commercial, and industrial electrical work and also builds, remodels, and adds custom homes.”
- Also offers General Contractor / Remodeling _(confidence: medium)_
  - [Official Website](https://www.bagnielectricllc.com) — “Bagni Electric provides residential, commercial, and industrial electrical work and also builds, remodels, and adds custom homes.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#16024, electrician) — verified against the official MA state registry on 2026-09-09, never self-reported.
Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home

## Sources

- [Porch](https://pro.porch.com/worcester-ma/lighting-consultants/cp): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bagni%20Electric&query_place_id=ChIJEVbGlM2h44kRf3ETAK2JnBY): Listed on this source
- [Exa](https://www.lowellsun.com/ci_17545926/): 2 web mentions across the open web (each linked to its source)
- [Official Website](https://www.bagnielectricllc.com): 30 yrs in business · Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=Bagni%20Electric&query_place_id=ChIJEVbGlM2h44kRf3ETAK2JnBY): 2.9★ from 12 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/billerica/profile/electrician/bagni-electric-0021-388371): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/billerica/richard-bagni-reviews-1.htm): 4.9★ from 9 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/bagni-electric): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/rated.RichardBagni.30211542.html): 4.9★ from 9 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Apprentice Electrician at Bagni Electric.” — linkedin.com (2025-04-02) — https://www.linkedin.com/posts/alesha-duprez-talbot-2451b6243_shawsheen-played-a-huge-role-in-shaping-and-activity-7313181152930914304-jVnQ
- “working with Bagni Electrical in Dunstable through the school’s cooperative education program helped expose her to even more phases of the industry.” — wilmingtonapple.com (2018-02-10) — https://wilmingtonapple.com/2018/02/10/shawsheen-tech-announces-seniors-of-the-month/
- “He is employed as an electrician by Bagni Electric.” — lowellsun.com (2011-03-12) — https://www.lowellsun.com/ci_17545926/

## Recent reviews

- **5/5 · Google Reviews · Alice Catherine Cox · 2026-09-02**: Amazing job completed at my home! All was done neatly and in a timely manner! I highly recommend Bagni Electric!
- **1/5 · Google Reviews · Nicole · 2026-04-08**: smelly
- **1/5 · Google Reviews · Amanda Flowers · 2025-06-09**: In my opinion they are not good people! In my opinion they are hot heads that argue with each other and throw tantrums and do not know how to treat people or kids! . Save your money and find better people!
- **5/5 · HomeAdvisor · Denise C. · 2025-02-01**: Professional work; the staff cleaned up, and Mr. Bagni followed up several days later.
- **5/5 · Angi · Denise C. · 2025-02-01**: Very professional. His staff were courteous and cleaned up after the job was done. Mr. Bagni even called several days later to see if I was satisfied with the job.
- **1/5 · Google Reviews · brendan barry · 2024-11-12**: Horrible drivers.  Your employees almost killed me on the road today.  Police should investigate your drivers.
- **5/5 · Google Reviews · Robert Moreau · 2024-04-09**: Rich and his team could not have done a better job for us! They were on time, on budget and actually finished early. I would highly recommend them...
- **5/5 · Google Reviews · Greg S · 2024-01-07**: As a former Owner of my own electrical contracting company in NY, I took much pride in being one of the best in my area. I met Rich a few years ago on a friend’s project in the Lakes Region of NH, He’s a tough Mass Guy! But one of the best Electricians I’ve ever met. I’m not much for recommendations…
- **1/5 · Google Reviews · Taigen Golen · 2022-11-17**: Shoddy workmanship rich would verbally berate his employees in front of me and made demeaning comments to his employees. I had to call off the job early and have the work finished by another contractor, if you value your money and time use someone else.
- **5/5 · Angi · Joe B. · 2022-08-01**: Rich responded to a late-evening concern during a generator installation and helped resolve it by phone.

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Data freshness: last scanned 2026-09-12T07:25:40.259Z.
Cite as: Bagni Electric — Tavlee (https://tavlee.com/contractor/bagni-electric-billerica)
Source: https://tavlee.com/contractor/bagni-electric-billerica