---
title: "Bassett Heating & Cooling"
description: "A major gas leak missed by a home inspector is where one 2024 customer started: that first-time homeowner said Dave came out to assess the problem at no ch"
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Bassett Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 4 Wabasso St, Pittsfield, MA 01201 · **Phone:** (413) 770-2586 · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 9 reviews across 3 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

A major gas leak missed by a home inspector is where one 2024 customer started: that first-time homeowner said Dave came out to assess the problem at no charge, got everything fixed within a week, and helped get their heat back on before the colder weather. That 2024 customer also said other places had quoted over $300 just for an assessment.

Bassett Heating & Cooling holds a 4.6-star Google rating from 12 ratings. A 2025 customer said Dave installed a new oil tank and then made sure the boiler was working properly after he noticed it was burning "dirty". A 2022 customer who had worked in the HVAC industry said Dave was punctual and efficient when servicing the system. A 2021 customer said Dave made sure they understood how to maintain their system. A 2025 customer described the visit as quick and the price as very reasonable.

In 2024, a 1-star Google reviewer said they contacted the company about service on their AC and never got a call back.

**Strengths:**
- Free leak assessment — a 2024 customer said Dave assessed a gas leak at no charge
- Boiler check — a 2025 customer said Dave noticed the boiler burning dirty
- System maintenance advice — a 2021 customer said Dave explained how to maintain it

**Concerns:**
- Missed callback — a 2024 reviewer never heard back about AC service

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2024 customer said Dave assessed a gas leak at no charge, fixed it within a week and got their heat back on _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYdjktSlZBEAE!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgIDXv9-JVA%7C%7C?hl=en-US) — “5★ Dave provided exceptional service! My fiancé and I are first-time homeowners, and we recently discovered a major gas leak that had been m…”
- A 2025 customer said Dave installed a new oil tank and checked the boiler after noticing it was burning dirty _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBbjVmdTF3RRAB!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgMDAn5fu1wE%7C%7C?hl=en-US) — “5★ Dave was wonderful! Installed new oil tank and then went above and beyond to make sure my boiler was working properly after he noticed it…”
- A 2022 customer with HVAC industry experience said Dave was punctual and efficient servicing the system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1OExheGp3RRAB!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgIDu8LaxjwE%7C%7C?hl=en-US) — “5★ Having previously worked in the HVAC industry I knew what to expect when getting my system serviced. Dave actually exceeded every expecta…”
- A 2021 customer said Dave made sure they understood how to maintain their system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtc29MSURBEAE!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgICmsoLIDA%7C%7C?hl=en-US) — “5★ Dave is extremely knowledgable and went out of his way to be sure we understood how to maintain our system. Thank you, Dave!”
- Google rating of 4.6 stars from 12 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bassett%20Heating%20%26%20Cooling&query_place_id=ChIJr7lRB6xN54kRQTF7AD6pFfw) — “Google: 4.6★ from 12 ratings”
- A 2024 Google reviewer said they never got a call back about AC service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyc2NHWDJBRRAB!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgICrscGX2AE%7C%7C?hl=en-US) — “1★ We this company to see if we could get service on our AC and never got any call back from any”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBbjVmdTF3RRAB!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgMDAn5fu1wE%7C%7C?hl=en-US) — “5★ Dave was wonderful! Installed new oil tank and then went above and beyond to make sure my boiler was working properly after he noticed it…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYdjktSlZBEAE!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgIDXv9-JVA%7C%7C?hl=en-US) — “5★ Dave provided exceptional service! My fiancé and I are first-time homeowners, and we recently discovered a major gas leak that had been m…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1OExheGp3RRAB!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgIDu8LaxjwE%7C%7C?hl=en-US) — “5★ Having previously worked in the HVAC industry I knew what to expect when getting my system serviced. Dave actually exceeded every expecta…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtc29MSURBEAE!2m1!1s0x0:0xfc15a93e007b3141!3m1!1s2@1:CIHM0ogKEICAgICmsoLIDA%7C%7C?hl=en-US) — “5★ Dave is extremely knowledgable and went out of his way to be sure we understood how to maintain our system. Thank you, Dave!”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bassett%20Heating%20%26%20Cooling&query_place_id=ChIJr7lRB6xN54kRQTF7AD6pFfw): 4.6★ from 12 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bassett%20Heating%20%26%20Cooling&query_place_id=ChIJr7lRB6xN54kRQTF7AD6pFfw): Listed on this source
- [Local News](https://justtheberkshires.com/listing/bassett-heating-cooling-2/): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Priscilla Hopkins · 2025-10-16**: Was very friendly, respectful and quick. Did a great job and very reasonable priced.
- **5/5 · Google Reviews · Barbara Mangano · 2025-02-12**: Dave was wonderful! Installed new oil tank and then went above and beyond to make sure my boiler was working properly after he noticed it was burning "dirty".  Needless to say, I will be using Bassett for all my maintenance and repairs as my current oil provider (O'Connell Oil) performed a lousy mai…
- **5/5 · Google Reviews · Lexie N · 2024-11-01**: Dave provided exceptional service! My fiancé and I are first-time homeowners, and we recently discovered a major gas leak that had been missed by our home inspector. While other companies told us it would take weeks before they could even assess the issue, Dave got everything fixed within a week and…
- **1/5 · Google Reviews · Peter Greenberg · 2024-07-08**: We this company to see if we could get service on our AC and never got any call back from any
- **5/5 · Google Reviews · Zack Marcotte · 2024-02-27**: I worked with Dave twice now. Very friendly, timely, and knowledgeable.
- **5/5 · Google Reviews · Linda Savary · 2023-08-09**: Nothing bad to say.
- **4/5 · Google Reviews · Michael Lacy · 2023-05-31**: Very good work I'm happy.
- **5/5 · Google Reviews · Christina Williams · 2022-08-11**: Having previously worked in the HVAC industry I knew what to expect when getting my system serviced. Dave actually exceeded every expectation I had, he was punctual, incredibly honest, and efficient. I would HIGHLY recommend him!
- **5/5 · Google Reviews · Janice Harrington · 2021-12-23**: Dave is extremely knowledgable and went out of his way to be sure we understood how to maintain our system. Thank you, Dave!

---

Data freshness: last scanned 2026-10-09T16:08:01.752Z.
Cite as: Bassett Heating & Cooling — Tavlee (https://tavlee.com/contractor/bassett-heating-and-cooling-pittsfield)
Source: https://tavlee.com/contractor/bassett-heating-and-cooling-pittsfield

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