--- title: "Bath Masters, LLC" description: "Bath Masters, LLC remodels bathrooms: its website describes custom master bathrooms, tub-to-walk-in-shower conversions and complete bathroom remodels, and " doc_version: "2026-10-14" last_updated: "2026-10-14" --- # Bath Masters, LLC **Trade:** Bathroom Remodel · **Phone:** (203) 763-9946 · **Website:** https://www.bathmasters.co/ · **Languages:** English **Rating: 2.1/5** (low confidence) — from 2 reviews across 6 sources. ## The honest read Bath Masters, LLC remodels bathrooms: its website describes custom master bathrooms, tub-to-walk-in-shower conversions and complete bathroom remodels, and says the company has been in business 20 years. The service area it lists includes Fairfield, Wilton, Norwalk, Darien, Westport, Greenwich, Stamford and Trumbull. A recent Google customer said the renovation of their 7.5-by-7.5-foot bathroom extended over three months and was abandoned before the work was completed. That customer described repeated workmanship deficiencies, missed appointments and no-shows, and said Mr. Ken Janz repeatedly assured them the work would be completed soon. The same customer wrote that the company is based in Shelton, CT, not Fairfield. A 2025 Google customer called the work fantastic and the people great. The company holds an A+ grade with the Better Business Bureau. **Strengths:** - A+ BBB grade — listed with the Better Business Bureau **Concerns:** - Abandoned bathroom job — a recent customer said it ran three months unfinished - Missed appointments — a recent customer described no-shows and workmanship deficiencies **Where sources disagree:** - A recent Google customer wrote that the company is based in Shelton, CT and not Fairfield as it claims; its website lists Fairfield in its service area. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer said a small bathroom renovation ran over three months and was abandoned before completion _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsM04xWlRiVGQyVTBOdlNVUlhNVFZSVFUxMVkzYxAB!2m1!1s0x0:0x752da9e58a31ef99!3m1!1s2@1:CAIQACodChtycF9oOkl3N1ZTbTd2U0NvSURXMTVRTU11Y3c%7C%7C?hl=en-US) — “1★ We are submitting this complaint to document our experience with Bath Masters LLC (based in Shelton, CT and not Fairfield as they claim t…” - A recent customer described workmanship deficiencies, missed appointments and no-shows _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsM04xWlRiVGQyVTBOdlNVUlhNVFZSVFUxMVkzYxAB!2m1!1s0x0:0x752da9e58a31ef99!3m1!1s2@1:CAIQACodChtycF9oOkl3N1ZTbTd2U0NvSURXMTVRTU11Y3c%7C%7C?hl=en-US) — “1★ We are submitting this complaint to document our experience with Bath Masters LLC (based in Shelton, CT and not Fairfield as they claim t…” - A 2025 customer praised the work and the people _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGQk5FbFpWV1psZGpWNFNWUTBRVzVsV0RkTU4wRRAB!2m1!1s0x0:0x752da9e58a31ef99!3m1!1s2@1:CAIQACodChtycF9oOjFBNElZVWZldjV4SVQ0QW5lWDdMN0E%7C%7C?hl=en-US) — “5★ Fantastic work and great people!” - A+ grade with the Better Business Bureau _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/residential-general-contractor/bath-masters-llc-0111-110099376) — “Better Business Bureau grade: A+” - The company says it has been in business 20 years _(confidence: medium)_ - [Official Website](https://www.bathmasters.co) — “Self-reported 20 years in business” - The website describes tub-to-shower conversions and complete bathroom remodels _(confidence: medium)_ - [Official Website](https://www.bathmasters.co) — “About (self-reported, verbatim): Dreaming of a new custom master bathroom, a redo of your children’s bath, or a quick update to an outdated …” - Specializes in Bathroom Remodel _(confidence: high)_ - [Official Website](https://www.bathmasters.co) — “About (self-reported, verbatim): Dreaming of a new custom master bathroom, a redo of your children’s bath, or a quick update to an outdated …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsM04xWlRiVGQyVTBOdlNVUlhNVFZSVFUxMVkzYxAB!2m1!1s0x0:0x752da9e58a31ef99!3m1!1s2@1:CAIQACodChtycF9oOkl3N1ZTbTd2U0NvSURXMTVRTU11Y3c%7C%7C?hl=en-US) — “1★ We are submitting this complaint to document our experience with Bath Masters LLC (based in Shelton, CT and not Fairfield as they claim t…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Bath%20Masters%2C%20LLC&query_place_id=ChIJH1g3VpkP6IkRme8xiuWpLXU): 3.0★ from 2 ratings - [Local News](https://www.heraldnews.com/press-release/story/124416/kitchen-and-bath-masters-design-remodeling-expands-premium-kitchen-services-throughout-arlington-va-region/): Listed on this source - [Official Website](https://www.bathmasters.co): 20 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bath%20Masters%2C%20LLC&query_place_id=ChIJH1g3VpkP6IkRme8xiuWpLXU): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/shelton/profile/residential-general-contractor/bath-masters-llc-0111-110099376): Listed on this source - [Reddit](https://www.reddit.com/r/VirginiaBeach/comments/1gp66vj/bathroom_remodeling_costs/lx1ehyt/): 0 community mentions discussing this business ## Recent reviews - **1/5 · Google Reviews · R Logan · 2026-09-01**: We are submitting this complaint to document our experience with Bath Masters LLC (based in Shelton, CT and not Fairfield as they claim to be) and to alert other consumers who may be considering hiring this company. Our ongoing contractor difficulties began with the renovation of our relatively sma… - **5/5 · Google Reviews · Kyle Soares · 2025-06-06**: Fantastic work and great people! --- Data freshness: last scanned 2026-10-13T08:10:28.771Z. Cite as: Bath Masters, LLC — Tavlee (https://tavlee.com/contractor/bath-masters-llc) Source: https://tavlee.com/contractor/bath-masters-llc ## Sitemap [Full site index](https://tavlee.com/sitemap.md)