# Bayside Build and Remodel Inc.

**Trade:** General Contractor / Remodeling · **Address:** 100 MA-28, West Harwich, MA 02671 · **Phone:** (508) 255-3900 · **Website:** https://baysidebuildremodel.com/ · **Languages:** English

**Rating: 3.7/5** (low confidence) — from 8 reviews across 8 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

The job that keeps coming back in Bayside's reviews is a deck — big ones. A West Harwich builder run by Robert Ward, Bayside Build and Remodel takes on custom homes and whole-house renovations, but what customers keep writing about is decking: old ones torn off, much larger ones put on, often with a stone patio, an outdoor shower or a firepit attached.

Its Massachusetts home improvement contractor registration, number 202506, is active in the company's own name. The Better Business Bureau grades it A+ and also lists a construction supervisor number, CS-096230, from the state's Office of Public Safety and Inspections — that one is the BBB's listing rather than something confirmed against a registry.

The customer accounts are consistent and unusually specific. In March 2026 a Google reviewer described hiring Robert to strip the existing decks and build one across the back of the house, then expanding the job mid-stream to rebuild a patio and stairs. A January 2025 HomeAdvisor customer put a number on it: roughly 420 square feet of new deck, followed by a stone driveway. Another from March 2025 credited him with running the whole project including permits — old deck and outdoor shower out, new deck with lighting, outdoor shower, stone patio and firepit in. A July 2025 Angi reviewer remembered being handed Azek samples to hold against the house paint before choosing, and an April 2025 siding job was described as finished on time and on budget. Angi and HomeAdvisor both show 4.9 from six ratings, but those are the same six accounts mirrored on two sites, not twelve.

Two things deserve a direct question. The first is a September 2024 BuildZoom complaint, and it is serious: a customer wrote that the accessory dwelling unit built for her 82-year-old mother went a full year with no proper heat or air conditioning because the mini-split never worked properly. No other source addresses it, and BuildZoom's published 3.0 from two ratings is not a customer average — one of those two entries is Robert Ward's own reply to that complaint.

The second is arithmetic. The company's website says it has been building since 1994, over 30 years. The BBB records the corporation as started 6/24/2021 with five years in business, and the Angi profile likewise says five years of experience. Ask which of those numbers describes the entity you would actually be signing with.

Bayside is a sensible call for Cape Cod deck, siding and outdoor-living work, where the reviews run deepest and most detailed, and its stated territory covers Chatham through Provincetown and out to Plymouth. If your project involves mechanical systems — an ADU, heating, cooling — name the subcontractors in the contract, get the warranty in writing, and agree up front on what happens if something does not run right.

**Strengths:**
- Deck rebuilds — the most detailed, repeated praise across 2025 reviews
- HIC registration verified — Massachusetts registry shows number 202506 active
- A+ BBB grade — the Bureau's top letter rating
- On time, on budget — a 2025 siding customer said exactly that
- Permits handled — a 2025 customer credited full project management

**Concerns:**
- ADU mini-split failure — 2024 complaint cites a year without heat
- Years in business — website says 30+, records show 2021 incorporation
- No emergency service — the HomeAdvisor profile states none offered
- Mirrored review sites — Angi and HomeAdvisor show the same six accounts

**Where sources disagree:**
- The company's website says it has been in business since 1994, over 30 years, while the BBB lists the corporation as started 6/24/2021 with five years in business and Angi's profile states five years of experience.
- BuildZoom publishes a 3.0-star rating from two ratings, but one of the two counted entries is owner Robert Ward's own rebuttal to the other, so that headline is not a customer average.
- Angi and HomeAdvisor present six reviews and a 4.9 rating each, but the HomeAdvisor profile is a mirror of the Angi one — the same six accounts, not twelve.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration 202506 is registry-verified active, held by Bayside Build and Remodel, Inc _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 202506 registry-verified active — registry holder of record: Bayside Build and Remodel, Inc”
- Better Business Bureau grade of A+, with the business listed as not accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “BBB profile (not accredited, A+ letter grade) for the corporation, showing Business Started 6/24/2021 and Years in Business: 5, owner Robert…”
- The BBB also lists a construction supervisor number, CS-096230, issued by the Massachusetts Office of Public Safety and Inspections — a directory listing, not a registry verification _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Licence listed on Better Business Bureau: License number CS-096230, issued by Massachusetts Office of Public Safety and Inspections (OPSI)”
- Based in West Harwich with Robert Ward as owner, and a stated service area running from Chatham and Provincetown through Yarmouth, Barnstable and Plymouth _(confidence: medium)_
  - [Official Website](https://baysidebuildremodel.com) — “Stated service area (self-reported): Chatham, Harwich, Brewster, Orleans, Eastham, Wellfleet, Truro, Provincetown, Dennis, Yarmouth, Hyannis…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “BBB profile (not accredited, A+ letter grade) for the corporation, showing Business Started 6/24/2021 and Years in Business: 5, owner Robert…”
- Six permitted projects are shown on BuildZoom since 2022 _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc) — “6 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc) — “BuildZoom profile (address/phone/owner Robert Ward all match), Verified License #202506 active (agrees with BBB's OCABR number), 6 permitted…”
- Listed as a member of the Home Builders and Remodelers Association of Cape Cod _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Listed certification: Home Builders and Remodelers Association of Cape Cod (membership)”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “Listed certification: Home Builders and Remodelers Association of Cape Cod (membership)”
- Deck and outdoor-living work draws the most detailed praise — a January 2025 HomeAdvisor customer described roughly 420 square feet of new deck, and a March 2025 customer a new deck with lighting, outdoor shower, stone patio and firepit _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “5★ Robert’s work is excellent. He took care of the entire project which included getting the necessary permits, tearing down the old deck & …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “5★ Big deck was put on. Old one taken off and replaced. New deck about 420 sq. Ft. Bob used great quality product and the work was done to t…”
- A March 2026 Google reviewer described the owner absorbing an expanded scope mid-project, adding patio and stair reconstruction to a deck rebuild _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2todlh6TlVZVmh3YlRGVFlYaHVWMlpPUnpONU5YYxAB!2m1!1s0x0:0xfe94c85094ba1fb3!3m1!1s2@1:CAIQACodChtycF9oOkhvXzNUYVhwbTFTYXhuV2ZORzN5NXc%7C%7C?hl=en) — “5★ We hired Robert Ward at Bayside Build and Remodel to remove the existing decks from our property and to build a much larger deck across t…”
- An April 2025 Angi reviewer said a residing job finished on time and on budget _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “4.5★ Robert and his crew did a fantastic job residing my home. Project completed on time and on budget. Wouldn’t hesitate to rehire. Highly …”
- Reviewers describe the owner walking them through material choices — a July 2025 Angi customer was given Azek decking samples to compare against the house paint _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “5★ From the first contact with Robert, we knew he would be our first choice. He was easy to talk to and answered every question with details…”
- Angi and HomeAdvisor each show 4.9 stars from six ratings, all five stars — the same six accounts mirrored across both sites _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Angi: 4.9★ from 6 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Angi star distribution: 100% 5★ (of 6 ratings)”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “HomeAdvisor: 4.9★ from 6 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “HomeAdvisor 'Approved' profile — a byte-identical mirror of the Angi profile (same 6 reviews, same 4.9 rating, same license #202506); explic…”
- A March 2025 customer credited the company with handling the entire project including pulling the necessary permits _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “5★ Robert’s work is excellent. He took care of the entire project which included getting the necessary permits, tearing down the old deck & …”
- A September 2024 BuildZoom complaint describes an accessory dwelling unit whose mini-split never worked properly, leaving the customer's 82-year-old mother a full year without proper heat or air conditioning _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc) — “I hired this contractor a year ago to install an Accessory Dwelling Unit (ADU) for my 82-year-old mother. For an entire year, she had no pro…”
  - [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc) — “BuildZoom profile (address/phone/owner Robert Ward all match), Verified License #202506 active (agrees with BBB's OCABR number), 6 permitted…”
- The website's claim of building since 1994 and over 30 years in business is contradicted by the BBB's business start date of 6/24/2021 with five years in business, and by Angi's listing of five years of experience _(confidence: medium)_
  - [Official Website](https://baysidebuildremodel.com) — “Company history (self-reported): States it has been offering construction services since 1994, 'over 30+ years in business.'”
  - [Official Website](https://baysidebuildremodel.com) — “Self-reported 32 years in business”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “BBB profile (not accredited, A+ letter grade) for the corporation, showing Business Started 6/24/2021 and Years in Business: 5, owner Robert…”
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Angi 'Approved' profile, 4.9★ from 6 named, varied reviews (Jul 2025-Jan 2025) all naming owner Robert/Bob and describing distinct deck/sidi…”
- The HomeAdvisor profile states no emergency services are offered _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “HomeAdvisor 'Approved' profile — a byte-identical mirror of the Angi profile (same 6 reviews, same 4.9 rating, same license #202506); explic…”
- Deck and porch building or replacement, framing carpentry, and interior trim and decorative molding installation _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Services offered (Angi): Carpentry Framing - Install, Interior Trim and Decorative Moldings Installation, Deck or Porch - Build or Replace”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “Services offered (HomeAdvisor): Carpentry Framing - Install, Interior Trim and Decorative Moldings Installation, Deck or Porch - Build or Re…”
- New home construction, whole-home renovations, additions, window, door and slider installation, roofing and siding, and kitchen and bath remodels _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
- The company also says it offers septic engineering and installation, town-board permitting assistance and seasonal home watch _(confidence: medium)_
  - [Official Website](https://baysidebuildremodel.com) — “A Cape Cod custom home building and full-service remodeling contractor based in West Harwich, also offering septic engineering/installation,…”
- Eight customer accounts from 2024 to 2026 — six mirrored across Angi and HomeAdvisor at 4.9 stars, one 5-star Google review, and one severe unaddressed BuildZoom complaint _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bayside%20Build%20and%20Remodel%20Inc.&query_place_id=ChIJw8SDepk_-4kRsx-6lFDIlP4) — “Google: 5★ from 1 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc) — “I hired this contractor a year ago to install an Accessory Dwelling Unit (ADU) for my 82-year-old mother. For an entire year, she had no pro…”
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Angi: 4.9★ from 6 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “HomeAdvisor: 4.9★ from 6 ratings”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://baysidebuildremodel.com) — “A Cape Cod custom home building and full-service remodeling contractor based in West Harwich, also offering septic engineering/installation,…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 202506 registry-verified active — registry holder of record: Bayside Build and Remodel, Inc”
- Specializes in Carpentry _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “Services offered (Angi): Carpentry Framing - Install, Interior Trim and Decorative Moldings Installation, Deck or Porch - Build or Replace”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “5★ Robert’s work is excellent. He took care of the entire project which included getting the necessary permits, tearing down the old deck & …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “5★ Big deck was put on. Old one taken off and replaced. New deck about 420 sq. Ft. Bob used great quality product and the work was done to t…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html) — “Services offered (HomeAdvisor): Carpentry Framing - Install, Interior Trim and Decorative Moldings Installation, Deck or Porch - Build or Re…”
- Also offers Windows / Siding / Gutters _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
  - [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm) — “4.5★ Robert and his crew did a fantastic job residing my home. Project completed on time and on budget. Wouldn’t hesitate to rehire. Highly …”
- Also offers Roofing _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
- Also offers Landscaping _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452) — “Services offered (Better Business Bureau): New home construction, Whole home renovations, Additions, Window, door and slider installations, …”
- Also offers Demolition & Excavation _(confidence: low)_
  - [Official Website](https://baysidebuildremodel.com) — “A Cape Cod custom home building and full-service remodeling contractor based in West Harwich, also offering septic engineering/installation,…”

## License

Status: **active** (#202506, hic) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bayside%20Build%20and%20Remodel%20Inc.&query_place_id=ChIJw8SDepk_-4kRsx-6lFDIlP4): 5.0★ from 1 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bayside%20Build%20and%20Remodel%20Inc.&query_place_id=ChIJw8SDepk_-4kRsx-6lFDIlP4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/west-harwich/profile/home-builders/bayside-build-and-remodel-inc-0021-561452): Listed on this source
- [Official Website](https://baysidebuildremodel.com): 32 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/west-harwich/bayside-build-and-remodel-inc-reviews-1.htm): 4.9★ from 6 ratings
- [Exa](https://www.buildzoom.com/contractor/bayside-build-remodel-inc): 0 web mentions across the open web (each linked to its source)
- [Exa](https://baysidebuildremodel.com/): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.BaysideBuildandRemodel.149063312.html): 4.9★ from 6 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/bayside-build-remodel-inc): 3.0★ from 2 ratings

## Recent reviews

- **5/5 · Google Reviews · Christine McCaffrey · 2026-03-31**: We hired Robert Ward at Bayside Build and Remodel to remove the existing decks from our property and to build a much larger deck across the back of the house.

As work progressed we talked to him about expanding the project to include reconstruction of a patio and stairs along the waterfront.

Rober…
- **5/5 · HomeAdvisor · Suzanne P. · 2025-07-01**: From the first contact with Robert, we knew he would be our first choice. He was easy to talk to and answered every question with details. He also provided samples of the Azek decking, which I had previewed online. That made the choice obvious when placed next to our paint. By the end of our convers…
- **4.5/5 · Angi · Eric S. · 2025-04-01**: Robert and his crew did a fantastic job residing my home. Project completed on time and on budget. Wouldn’t hesitate to rehire. Highly recommended.
- **5/5 · HomeAdvisor · Tony L. · 2025-03-01**: Robert’s work is excellent. He took care of the entire project which included getting the necessary permits, tearing down the old deck & outdoor shower and putting on a large new deck with lighting, an outdoor shower, stone patio & firepit. We are very pleased with the results!
- **5/5 · Angi · Beth P. · 2025-01-01**: Yes very knowledge, thorough and professional. The crew was considerate respectful and top notch. I would only use this builder for any project moving forward .
- **5/5 · HomeAdvisor · David D. · 2025-01-01**: Big deck was put on. Old one taken off and replaced. New deck about 420 sq. Ft. Bob used great quality product and the work was done to the highest standard. Conscientious work ethic. Very happy with the finished product. After deck was complete Bob put in a stone driveway, a small stone patio, and …
- **5/5 · HomeAdvisor · Richard T. · 2025-01-01**: excellent work at a reasonable price. completed several different projects
- **BuildZoom · Sharon S. · 2024-09-26**: I hired this contractor a year ago to install an Accessory Dwelling Unit (ADU) for my 82-year-old mother. For an entire year, she had no proper heat or A/C, relying only on a space heater and a window A/C unit I installed myself. The mini-split system he put in never worked properly, and despite cou…

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Data freshness: last scanned 2026-08-22T14:45:29.011Z.
Cite as: Bayside Build and Remodel Inc. — Tavlee (https://tavlee.com/contractor/bayside-build-and-remodel-inc-west-harwich)
Source: https://tavlee.com/contractor/bayside-build-and-remodel-inc-west-harwich