# Baystate Wildlife Management

**Trade:** Pest Control · **Address:** 15 Bazin Ln, Canton, MA 02021 · **Phone:** (781) 830-6080 · **Website:** http://www.baystatewildlife.com//?utm_source=google&utm_medium=organic&utm_campaign=google_my_business · **Languages:** English

**Rating: 4.2/5** (high confidence) — from 136 reviews across 6 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 22 reviews, 0 negative.

## The honest read

Baystate Wildlife Management is a Canton wildlife-removal company that shows up in review after review for the same reason: speed. Across dozens of accounts from the past year, the pattern repeats — a call about bats, raccoons, squirrels, skunks, or birds gets a same-day or next-day response, often from Dale, Mark, or Kevin by name, and the animal is out within a day or two. The company says it's been doing this work for 25 years, covering Massachusetts, Rhode Island, and southern New Hampshire on 24-hour call for bats, squirrels, raccoons, skunks, birds, and other wildlife.

The last six months alone brought 24 reviews with no negative accounts among them — a mother raccoon and four babies removed from an attic within 24 hours, bats identified and referred to an emergency specialist at 8pm, a mice problem traced to a three-season room and solved. A 2025 review described the company succeeding where two other bat-removal companies had each failed with a one-year warranty over three consecutive summers. A 2026 Nextdoor post from a Rockport resident said the company responded quickly, removed squirrels, and installed guards to keep them from returning — word of mouth that's shown up in local news coverage too, going back to a 2014 Boston Globe piece about a customer referred to the company for a crawl-space animal problem.

Three specific complaints are worth knowing about. In a January 2026 review, a customer said they paid $1,850 for pigeon removal and a solar-panel critter guard, but the company never removed nesting material from under the panels as promised, and that limitation wasn't disclosed upfront. In a 2023 review, a customer said squirrels kept returning after the initial work and that repeated calls to get entry points fully sealed under a 2-year warranty went unresolved. And in a 2022 review, a customer said a technician spent 30 minutes on a bird-removal job and left without returning to clear nest debris or sanitize vents, despite the company's own description of that as part of the process. BBB also shows 3 complaints on file for the business, without detail on what they involve.

None of those three appear in the past year and a half of otherwise consistently positive reviews, but they describe the same theme — a job that stopped short of the full scope that was promised. For anyone hiring for exclusion or critter-guard work specifically, it's worth confirming in writing exactly what's included, particularly around removing nesting material and sealing every entry point.

**Strengths:**
- Fast response — same-day or next-day service repeated across dozens of reviews
- Succeeded where others failed — fixed a bat problem two prior companies couldn't
- Decade-plus reputation — named in local news coverage back to 2014
- Strong recent run — 24 reviews in six months, zero negative

**Concerns:**
- Undisclosed scope gap — a 2026 review said nesting removal wasn't done
- Warranty follow-through — a 2023 review said squirrels kept returning
- Incomplete bird job — a 2022 review said promised steps were skipped

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company describes itself as a Canton-based humane wildlife removal service that traps, evicts, and excludes bats, squirrels, raccoons, skunks, birds, and other animals from homes and businesses across Massachusetts, Rhode Island, and southern New Hampshire, available on 24-hour call. _(confidence: medium)_
  - [Official Website](http://www.baystatewildlife.com) — “A Canton, Massachusetts humane wildlife removal company that traps, evicts and excludes bats, squirrels, raccoons, skunks, birds and other a…”
- The company says it has been in business 25 years. _(confidence: low)_
  - [Official Website](http://www.baystatewildlife.com) — “Self-reported 25 years in business”
- In a 2026 review, a customer with bats in the hallway said the company responded immediately at 8pm with the name and number of an emergency bat-removal contact. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WSmFHRlpNa3BaWlZkRVJUTjFUVm81TlRSVlkxRRAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOnVJaGFZMkpZZVdERTN1TVo5NTRVY1E%7C%7C?hl=en) — “5★ I reached out to Baystate Wildlife when I discovered a bat (2?) careening through my hallway last week.  A few things to note that were e…”
- Multiple 2026 reviews describe same-day or next-day response for raccoon, squirrel, and bat problems, including a mother raccoon and four babies safely removed from an attic within 24 hours. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poNWVsY3hUSFZ6Y0VWUWQxSTBWa1ZSUW1aU1JtYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOjh5elcxTHVzcEVQd1I0VkVRQmZSRmc%7C%7C?hl=en) — “5★ We had a large racoon with four babies living in our attic.
Kevin and his crew came out and removed the 4 babies (which was not easy cons…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MWIybGtURGxTVEMxdVV6ZGpVSEZuVWxKaFpXYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOk51b2lkTDlSTC1uUzdjUHFnUlJhZWc%7C%7C?hl=en) — “5★ We had a raccoon get into our eaves and have her babies. Bay State Wildlife came out in 24 hours and was able to remove the mother and he…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psdlRqZFJZakkyV0hOcVZGaG1PRWRZTVRWUmRuYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOjlvTjdRYjI2WHNqVFhmOEdYMTVRdnc%7C%7C?hl=en) — “5★ I had an excellent experience with Baystate Wildlife in Canton. From the moment I called on a Sunday afternoon, they answered right away …”
- A 2026 Nextdoor post from a Rockport resident said the company responded quickly, removed squirrels, and installed critter guards to keep them from returning. _(confidence: medium)_
  - [Nextdoor](https://nextdoor.com/p/cHkczB8Lyzj5) — “Nextdoor (Rockport, MA) — Baystate Wildlife they responded quickly, removed the squirrels and put up critter guards so they don't come back”
- In a 2025 review, a customer said the company succeeded at a bat problem after two other companies each failed to resolve it under a one-year warranty over three consecutive summers. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KbE9UUmtUSFZMYUd0Vk1UazNkM05IVkc5eU5XYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOmJlOTRkTHVLaGtVMTk3d3NHVG9yNWc%7C%7C?hl=en) — “5★ We didn’t know about Baystate Wildlife and made the mistake of using two different bat removal companies over a period of 3 consecutive s…”
- A 2014 Boston Globe article described a customer who was referred to the company after an exterminator visit and had an employee diagnose an animal problem in their crawl space. _(confidence: medium)_
  - [bostonglobe.com](https://www.bostonglobe.com/lifestyle/2014/06/07/tip-eliminating-bad-household-odor/rhg4lFMODJAtor7rv2z8BL/story.html) — “bostonglobe.com — We tried an exterminator, who referred us to Baystate Wildlife Management Inc. in Canton. One of its employees came out an…”
- In a January 2026 review, a customer said they paid $1,850 for pigeon removal and solar-panel critter guard installation, but nesting-material removal under the panels wasn't completed and that limitation wasn't disclosed beforehand. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGWFMxVXRZVVZFVkZwNVQzSlhhMnBZV25Kc2NtYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOkFXS1UtYUVEVFp5T3JXa2pYWnJscmc%7C%7C?hl=en) — “1★ Do not hire this company.

I paid $1,850 for pigeon removal/cleaning and solar panel critter guard installation. The guards were installe…”
- In a 2023 review, a customer said squirrels kept coming back after the initial work and that repeated calls to get entry points fully sealed under a 2-year warranty went unresolved. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwX3Zlek9REAE!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CIHM0ogKEICAgIDp_vezOQ%7C%7C?hl=en) — “2★ They came and did the work but I have called twice to get them to come back due to squirrels coming in and they don’t try to seal up anyt…”
- In a 2022 review, a customer said a technician spent 30 minutes on a bird-removal job and left without returning to clear nest debris or sanitize vents as the company's own process describes. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPaVk2Tl9BRRAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CIHM0ogKEICAgIDOiY6N_AE%7C%7C?hl=en) — “1★ For bird removal this service states they will come out, put a one way door for birds to leave and return another day to remove nest debr…”
- BBB shows 3 complaints on file for the business, without detail on their content or resolution. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/animal-removal/baystate-wildlife-management-inc-0021-85747/complaints) — “3 complaint(s) on file (count only)”
- Specializes in Pest Control _(confidence: high)_
  - [Official Website](http://www.baystatewildlife.com) — “A Canton, Massachusetts humane wildlife removal company that traps, evicts and excludes bats, squirrels, raccoons, skunks, birds and other a…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WSmFHRlpNa3BaWlZkRVJUTjFUVm81TlRSVlkxRRAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOnVJaGFZMkpZZVdERTN1TVo5NTRVY1E%7C%7C?hl=en) — “5★ I reached out to Baystate Wildlife when I discovered a bat (2?) careening through my hallway last week.  A few things to note that were e…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poNWVsY3hUSFZ6Y0VWUWQxSTBWa1ZSUW1aU1JtYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOjh5elcxTHVzcEVQd1I0VkVRQmZSRmc%7C%7C?hl=en) — “5★ We had a large racoon with four babies living in our attic.
Kevin and his crew came out and removed the 4 babies (which was not easy cons…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MWIybGtURGxTVEMxdVV6ZGpVSEZuVWxKaFpXYxAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOk51b2lkTDlSTC1uUzdjUHFnUlJhZWc%7C%7C?hl=en) — “5★ We had a raccoon get into our eaves and have her babies. Bay State Wildlife came out in 24 hours and was able to remove the mother and he…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4ZloydHBSVkowVDNCVlRXOW5NbVl3UTJwelNrRRAB!2m1!1s0x0:0x2953e564d1f3686d!3m1!1s2@1:CAIQACodChtycF9oOkxfZ2tpRVJ0T3BVTW9nMmYwQ2pzSkE%7C%7C?hl=en) — “5★ We've been having a mice problem and couldn't figure it out.  Mark was able to roll up his sleeves, examine under our 3 season room and f…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Yelp](https://www.yelp.com/biz/baystate-wildlife-management-canton-4): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Baystate%20Wildlife%20Management&query_place_id=ChIJufXixF2B5IkRbWjz0WTlUyk): Listed on this source
- [Exa](https://www.thecantoncitizen.com/2015/02/12/ponkapoag-beaver/): 7 web mentions across the open web (each linked to its source)
- [Official Website](http://www.baystatewildlife.com): 25 yrs in business · Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=Baystate%20Wildlife%20Management&query_place_id=ChIJufXixF2B5IkRbWjz0WTlUyk): 4.7★ from 184 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/animal-removal/baystate-wildlife-management-inc-0021-85747/complaints): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Baystate Wildlife they responded quickly, removed the squirrels and put up critter guards so they don't come back” — nextdoor.com (2026-06-02) — https://nextdoor.com/p/cHkczB8Lyzj5
- “The squirrel tried to get back in the day after Kevin from Baystate Wildlife installed a series of one-way doors.” — deemallon.com (2024-04-17) — https://deemallon.com/2024/04/17/the-eradication-of-pests/
- “You have to call a licensed problem animal control agent like Mark Thomas from Baystate Wildlife Management” — whdh.com (2021-04-16) — https://whdh.com/news/hank-investigates-wild-roommates/
- “Mark Thomas, another Ponkapoag resident and owner of a wildlife removal business, Baystate Wildlife Management Inc., was more matter-of-fact in his assessment of beavers in the neighborhood.” — martinezbeavers.org (2015-02-14) — https://martinezbeavers.org/beaver-maybes-are-better-than-nos/
- “Mark Thomas, another Ponkapoag resident and owner of a wildlife removal business, Baystate Wildlife Management Inc., was more matter-of-fact in his assessment of beavers in the neighborhood.” — thecantoncitizen.com (2015-02-12) — https://www.thecantoncitizen.com/2015/02/12/ponkapoag-beaver/
- “We tried an exterminator, who referred us to Baystate Wildlife Management Inc. in Canton. One of its employees came out and diagnosed the problem: a critter living in our crawl space.” — bostonglobe.com (2014-06-08) — https://www.bostonglobe.com/lifestyle/2014/06/07/tip-eliminating-bad-household-odor/rhg4lFMODJAtor7rv2z8BL/story.html
- “Roger Thomas of Baystate Wildlife says he's been busy all over the state.” — cbsnews.com (2012-08-10) — https://www.cbsnews.com/boston/news/bats-invade-local-homes-hot-weather-mosquito-spraying-blamed/

## Recent reviews

- **5/5 · Google Reviews · Jennifer Amy Fraser · 2026-08-11**: I reached out to Baystate Wildlife when I discovered a bat (2?) careening through my hallway last week.  A few things to note that were exceptional customer service responses:

1. Responded immediately with the name and number of an emergency bat removal person at 8 pm.

2. Said emergency person pic…
- **5/5 · Google Reviews · sara j · 2026-08-06**: Dale and the technicians were all prompt, friendly and efficient! No more bats, no more worries!
- **5/5 · Google Reviews · May Zhang · 2026-08-02**: Mark is the best! He took care of our problem the same day I called him, and we cannot be happier with the quality and speed of his work. He is running an honest, reliable business and we highly recommend him to anyone. Thank you Mark!
- **5/5 · Google Reviews · Carla D · 2026-07-21**: Marc was fantastic! Super professional, super fast, super thorough, very communicative and accommodating and clearly an expert. Highly recommended- I've turned to Baystate for bat and bird removal and they are the ONLY business I would rely on.
- **5/5 · Google Reviews · Paige Roy · 2026-07-21**: I've used Baystate Wildlife multiple times to trap skunks around my farm and home, and I've had a great experience every time. Sammie and James were professional, prompt, knowledgeable, and, most importantly, successful in resolving the issue. They took the time to explain the process and made every…
- **5/5 · Google Reviews · Melissa Ventrice · 2026-07-14**: We had a skunk that sprayed under our house and Mark promptly answered our call and came the same day to address the issue. He set up traps and a camera, caught the skunk within two days and made sure no others were under our house before he sealed up the gap with fencing to prevent future issues. M…
- **5/5 · Google Reviews · Mr. Forest · 2026-07-02**: We had an amazing experience with Bay State Wildlife.  We had squirrels that had moved into eaves in our house. The crew came out quickly, and they inserted two-way doors to ensure the squirrels left and could not return. They also assessed potential reentry points in the future were and dealt with …
- **5/5 · Google Reviews · Lisa Dahill · 2026-07-02**: Bay State Wildlife Management did an excellent job providing prompt service. They responded to all my questions/concerns in a timely, and respectful manner. I would definitely recommend Bay State Wildlife Management.
- **5/5 · Google Reviews · Michelle M Makedon · 2026-07-01**: They are wonderful and so efficient! I called this morning 7/1/26 and the groundhog was gone by this afternoon!! I am so happy and would recommend them to anyone with any issues at all.
- **5/5 · Google Reviews · Maureen ODonnell · 2026-06-16**: As he was working on a late spring clean-up, my regular garden helper uncovered some mysterious holes in my yard, right by my home's foundation. Baystate Wildlife provided a quote to assess & remediate my situation over the phone & sent a technician who came that very day, arriving exactly when he s…

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Data freshness: last scanned 2026-08-02T15:31:32.662Z.
Cite as: Baystate Wildlife Management — Tavlee (https://tavlee.com/contractor/baystate-wildlife-management)
Source: https://tavlee.com/contractor/baystate-wildlife-management