# BEI Plumbing & Heating **Trade:** Plumbing · **Address:** 6 N Bend Rd, Worcester, MA 01602 · **Phone:** (508) 755-8456 · **Website:** https://beiplumbingworcester.com/ · **Languages:** English **Rating: 4.3/5** (medium confidence) — from 7 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read BEI Plumbing & Heating is a small Worcester operation built around Bob (Robert Bernstein, per state licensing records), whose Massachusetts plumber license is verified active. The Better Business Bureau grades the company A+ and lists 20 years in business. Reviews on file are few — seven of them from 2021 through 2025 — but consistent and specific. Customers describe Bob as fair with pricing and straightforward about what work is actually needed, including a 2023 review describing him carefully matching the style of valves on an old bathtub and later swapping cast iron pipe for plastic. One customer, writing in 2025, described Bob fixing a whistling toilet and waiving the charge entirely, noting they had a handicap ramp at the home. A 2022 review described a four-years-earlier oil-to-gas heating conversion at a Uxbridge church, with BEI continuing the maintenance ever since. There's nothing negative in the written record to raise, though the volume of reviews is modest for a company with two decades in business — worth keeping in mind when weighing how representative the picture is. For plumbing repairs, water heater work, or a heating conversion in the Worcester area, BEI's reviews describe a licensed, personally hands-on plumber with a reputation for honesty and fair pricing. **Strengths:** - Fair, honest pricing — reviewers cite straightforward, transparent quotes - Careful with older homes — matched fixtures on antique plumbing - Notable generosity — waived a charge for a quick repair - Long-term client — years of maintenance after a heating conversion ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts plumber license (26997-PL-J) verified active, held by Robert Bernstein _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 26997-PL-J registry-verified active — registry holder of record: robert bernstein” - BBB grades the company A+, accredited, and lists 20 years in business _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504) — “Better Business Bureau: accredited / certified / member” - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504) — “BBB profiles B E I Plumbing & Heating as an A+-rated, accredited residential and commercial heating and plumbing contractor in Worcester; it…” - Google rating of 4.7 stars from 34 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=BEI%20Plumbing%20%26%20Heating&query_place_id=ChIJsd9yrhIG5IkRYd_A4jsd8Ss) — “Google: 4.7★ from 34 ratings” - Reviewers describe fair, honest pricing and straightforward scope explanations _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKeWJVcHpORFZ1TlVONFNubFVaRFJRT1hOYVpXYxAB!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CAIQACodChtycF9oOkJybUpzNDVuNUN4SnlUZDRQOXNaZWc%7C%7C?hl=en) — “5★ Our new "go to" plumber, heard back from them promptly, scheduled service within a day, fixed what we needed fixed and didn't play any ga…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3enV2aV9nRRAB!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgMDwzuvi_gE%7C%7C?hl=en) — “5★ Thank you, Robert & Pat! I can't say enough good things about these folks. Super knowledgeable, honest fair pricing, excellent work, ex…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcTdhaVdnEAE!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgIDmq7aiWg%7C%7C?hl=en) — “5★ Ive had alot of trouble with other plumbers in the past but Bob from BEI was super knowledgeable and friendly. Fair pricing and you can t…” - Handles delicate work on older fixtures and outdated plumbing carefully _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNad1plVFZBEAE!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgICZwZeTVA%7C%7C?hl=en) — “5★ Bob has come out twice in the past 2 years; first to replace leaking valves on my very old bathtub (he was careful to match the style) an…” - Reviewers describe notable generosity, including waiving a charge for a quick repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0WVdFZFZiM2RxV25SUmRsZzVhRzk2U1c5V1QzYxAB!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CAIQACodChtycF9oOktYWEdVb3dqWnRRdlg5aG96SW9WT3c%7C%7C?hl=en) — “5★ Had a service call. Bob fixed the problem, which was a whistling toilet . He said “Have a nice day, No Charge!!!! I have a handicap ramp,…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NWJPM3h3RRAB!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgIC65bO3xwE%7C%7C?hl=en) — “5★ I had BEI install a water heater for me and I was impressed with the workmanship and the responsiveness. BEI treated me like a human bein…” - Long-term commercial relationship handling a heating conversion and ongoing maintenance _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMHVIaFBREAE!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgIDm0uHhPQ%7C%7C?hl=en) — “5★ Four years ago the Bob did an oil conversion to gas at Congregación Maranatha in Uxbridge, MA In which everything was replace and the be…” - Specializes in Plumbing _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504) — “Services offered (Better Business Bureau): residential and commercial heating and plumbing contractor, plumbing services, heating services, …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNad1plVFZBEAE!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgICZwZeTVA%7C%7C?hl=en) — “5★ Bob has come out twice in the past 2 years; first to replace leaking valves on my very old bathtub (he was careful to match the style) an…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2NWJPM3h3RRAB!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgIC65bO3xwE%7C%7C?hl=en) — “5★ I had BEI install a water heater for me and I was impressed with the workmanship and the responsiveness. BEI treated me like a human bein…” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504) — “Services offered (Better Business Bureau): residential and commercial heating and plumbing contractor, plumbing services, heating services, …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMHVIaFBREAE!2m1!1s0x0:0x2bf11d3be2c0df61!3m1!1s2@1:CIHM0ogKEICAgIDm0uHhPQ%7C%7C?hl=en) — “5★ Four years ago the Bob did an oil conversion to gas at Congregación Maranatha in Uxbridge, MA In which everything was replace and the be…” ## License Status: **active** (#26997-PL-J, plumber) — verified against the official MA state registry on 2026-08-24, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=BEI%20Plumbing%20%26%20Heating&query_place_id=ChIJsd9yrhIG5IkRYd_A4jsd8Ss): 4.7★ from 34 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=BEI%20Plumbing%20%26%20Heating&query_place_id=ChIJsd9yrhIG5IkRYd_A4jsd8Ss): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/plumber/b-e-i-plumbing-heating-0261-285504): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/bei-plumbing-and-heating): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Frances King · 2025-11-17**: Had a service call. Bob fixed the problem, which was a whistling toilet . He said “Have a nice day, No Charge!!!! I have a handicap ramp, he was so kind. Now I have a wonderful plumber!! - **5/5 · Google Reviews · MW Beau · 2025-09-10**: Our new "go to" plumber, heard back from them promptly, scheduled service within a day, fixed what we needed fixed and didn't play any games, highly recommended ! Thanx - Bo & Wanda - **5/5 · Google Reviews · Stephani Smith · 2025-03-25**: Thank you, Robert & Pat! I can't say enough good things about these folks. Super knowledgeable, honest fair pricing, excellent work, explains everything so you understand the options, fast response to initial reachout, etc. I'm not only over the moon on fixing this initial problem (with my water … - **5/5 · Google Reviews · Alaina Yonkers · 2023-09-11**: Bob has come out twice in the past 2 years; first to replace leaking valves on my very old bathtub (he was careful to match the style) and most recently to replace cast iron pipe with plastic and install a new toilet. Both times he was prompt and straighforward about the scope of the job, and he put… - **5/5 · Google Reviews · Patrick Reynolds · 2022-02-09**: Ive had alot of trouble with other plumbers in the past but Bob from BEI was super knowledgeable and friendly. Fair pricing and you can tell he realy knows his trade. I recommend them to anyone who has plumbing issues big or small. Also follow them on instagram to see there amazing work they do. @be… - **5/5 · Google Reviews · alberto torres · 2022-01-24**: Four years ago the Bob did an oil conversion to gas at Congregación Maranatha in Uxbridge, MA In which everything was replace and the benefits are extraordinary. They continue doing the maintenance as needed and we are very great full and satisfied with their work. We highly recommend this company … - **5/5 · Google Reviews · Josh Rondeau · 2021-09-09**: I had BEI install a water heater for me and I was impressed with the workmanship and the responsiveness. BEI treated me like a human being and I recommend BEI for any one in need of a competent plumber.Thank you for your professional service! --- Data freshness: last scanned 2026-08-24T05:43:49.045Z. Cite as: BEI Plumbing & Heating — Tavlee (https://tavlee.com/contractor/bei-plumbing-and-heating-worcester) Source: https://tavlee.com/contractor/bei-plumbing-and-heating-worcester