# Benjamin Construction **Trade:** General Contractor / Remodeling · **Address:** 586 Pleasant St, Watertown, MA 02472, USA · **Phone:** (857) 277-0819 · **Website:** https://benjamin-construction.com/ · **Languages:** English **Rating: 4.1/5** (medium confidence) — from 36 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 97% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Watertown-based Benjamin Construction is built for the big, complicated renovation — gutting a condo kitchen and bath, adding onto an 1890s house, or rebuilding a brownstone's common areas — rather than a quick repair call. The company says it has been doing high-end renovation work around Boston since 1991, founded by John Benjamin and run day to day by Operations Manager Matt Serreze. Its Google page shows real depth for that kind of work: 36 reviews averaging 5 stars stretching back to 2021, most of them multi-paragraph accounts of specific jobs rather than one-line praise. A 2022 review described a Watertown-area townhouse gutted from kitchen to roofline on a five-month schedule that finished on time; another from 2022 walked through a multi-tenant brownstone rebuild that untangled decades of rot and critter damage across carpentry, roofing, and masonry. A 2024 review said a leaky "hobbit door" fixed in a historic home's basement was still holding up two years later through repeated rainy seasons. Matt Serreze and project manager Jon Lyons come up by name again and again for staying responsive and working through surprises as they surfaced. The Massachusetts home improvement contractor registration tied to the business was checked against the state registry — and it's expired, worth asking about directly before signing anything. Its BBB page carries an A+ grade with 32 years in business listed, though the company isn't BBB-accredited and the profile shows no complaint history. One recent review — half-lament, half-joke — describes a specific address that's sat unfinished since before the pandemic; it's the one sour note in an otherwise consistent record and worth raising directly. For anyone planning a full kitchen-and-bath gut, an addition, or a historic-building rebuild in the Boston area, the reviews here read like people who actually lived through the process and came out satisfied — just get the license question answered and a firm completion date in writing before work starts. **Strengths:** - Historic-building work — handles brownstones, additions, century-old homes - Responsive project leads — Matt Serreze and Jon Lyons praised repeatedly - Deep review history — 36 five-star Google reviews since 2021 - BBB A+ rating — 32 years in business listed **Concerns:** - Registration expired — Massachusetts HIC license not currently active - One unfinished job — reviewer says work has dragged on since before the pandemic ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts home improvement contractor registration is registry-verified expired _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 193586 registry-verified expired — registry holder of record: Benjamin Construction and Remodeling LLC” - Company says it has done high-end Boston-area renovations since 1991 _(confidence: medium)_ - [Official Website](https://benjamin-construction.com) — “Company history (self-reported): Since 1991, Benjamin Construction has performed high-end renovations and construction for homes in Boston a…” - Founded by John Benjamin; team led by Operations Manager Matt Serreze _(confidence: medium)_ - [Official Website](https://benjamin-construction.com) — “Ownership (self-reported): Founded by John Benjamin; team led by Operations Manager Matt Serreze.” - BBB gives an A+ grade with 32 years in business listed _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/remodel-contractors/benjamin-construction-inc-0021-242448) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/remodel-contractors/benjamin-construction-inc-0021-242448) — “Benjamin Construction, Inc. carries an A+ BBB rating but is not a BBB-accredited business, with 32 years in business and no complaint count …” - Google reviews average 5 stars across 36 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=6295922655225655877&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 36 ratings” - Reviewers repeatedly praise responsiveness from Matt Serreze and Jon Lyons _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5ZlZGRTBValJsTUZOUFRVODBSalF4YURaR1pIYxAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CAIQACodChtycF9oOl9fVFE0UjRlMFNPTU80RjQxaDZGZHc%7C%7C?hl=en) — “5★ I had an outstanding experience with Benjamin Construction! They replaced both of my decks and addressed several plumbing issues with exc…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKZUgzb3JsOU9ISnVRRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEJeH3orl9OHJuQE%7C%7C?hl=en) — “5★ I have used Benjamin Construction for several construction projects in my home, and have always found them to be excellent to work with. …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXdC0tVFNBEAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICWt--TSA%7C%7C?hl=en) — “5★ We’ve used Matt and the team for several jobs around our condo in the South End. If you want a user friendly, articulate, reliable servic…” - Handles complex historic-building work — brownstones, additions on century-old homes _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ0tXbWF3EAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgIDWgKWmaw%7C%7C?hl=en) — “5★ Our multi-tenant brownstone building has been undergoing a major renovation that includes carpentry work - rough, trim and finish - plus …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXbDlQSEV3EAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICWl9PHEw%7C%7C?hl=en) — “5★ Benjamin Construction completed a garage addition and basement renovation to our 1890s home in 2020. The project also involved an extensi…” - Carpentry repairs on historic homes hold up years later _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2ejVHNjF3RRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICvz5G61wE%7C%7C?hl=en) — “5★ We've hired Benjamin Construction for two small projects on an historic home - one was a leaky hobbit door in the basement and the other …” - A 2026 review describes a specific job left unfinished since before the pandemic _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OdWRHNXdWbGRYWDB0SmMwaE1UMU5uZFUxb01HYxAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CAIQACodChtycF9oOmNudG5wVldXX0tJc0hMT1NndU1oMGc%7C%7C?hl=en) — “5★ Lament for 58 York Terrace: 'Whenever I see 58 York Terrace I shed a little tear. Alas, when, oh when, will you ever finish work on 58 Yo…” - Full kitchen and bathroom renovations, not just component installs _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sUk1WazBlRWt5Tmt0Nk9XYzJMVkZxWVVSc1UxRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CAIQACodChtycF9oOmlRMVk0eEkyNkt6OWc2LVFqYURsU1E%7C%7C?hl=en) — “5★ We had a great experience with Benjamin construction on our major kitchen remodeling project. They are extremely professional and highly …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIaTllUzBRRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICHi9eS0QE%7C%7C?hl=en) — “5★ We contracted with Benjamin Construction for a major renovation of our condominium and also an upgrade to the shared common space in our …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1cjQ3WmZnEAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgIDur47Zfg%7C%7C?hl=en) — “5★ Benjamin Construction did an incredible job on our townhouse renovation. The work began in early February 2021 and was completed by late …” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Official Website](https://benjamin-construction.com) — “A Boston-area general contractor specializing in high-end home renovations, additions, carpentry, kitchen & bath remodels, and brownstone re…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ0tXbWF3EAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgIDWgKWmaw%7C%7C?hl=en) — “5★ Our multi-tenant brownstone building has been undergoing a major renovation that includes carpentry work - rough, trim and finish - plus …” - Specializes in Kitchen Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sUk1WazBlRWt5Tmt0Nk9XYzJMVkZxWVVSc1UxRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CAIQACodChtycF9oOmlRMVk0eEkyNkt6OWc2LVFqYURsU1E%7C%7C?hl=en) — “5★ We had a great experience with Benjamin construction on our major kitchen remodeling project. They are extremely professional and highly …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIZ3E3cTVBRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICHgq7q5AE%7C%7C?hl=en) — “5★ Benjamin Construction completed two projects for us. First was a complete renovation to our condo's kitchen, bathroom and living area, a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEM0t1OGRBEAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICD3Ku8dA%7C%7C?hl=en) — “5★ We used Benjamin Construction for a complete kitchen renovation and the installation of a deck off the kitchen. From the beginning to the…” - Specializes in Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5ZlRsbFpPVzlSYjNablpIVkpNbTB0YVVaeWNYYxAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CAIQACodChtycF9oOl9fTllZOW9Rb3ZnZHVJMm0taUZycXc%7C%7C?hl=en) — “5★ Benjamin construction was the contractor for our 6 month bathroom and kitchen renovation project in a condo in Boston. Their work is exc…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIcTZpZmdBRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICHq6ifgAE%7C%7C?hl=en) — “5★ I truly can't say enough good things about Benjamin Construction. I originally contacted them in early 2023 to get a quote for a complet…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIaTllUzBRRRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICHi9eS0QE%7C%7C?hl=en) — “5★ We contracted with Benjamin Construction for a major renovation of our condominium and also an upgrade to the shared common space in our …” - Specializes in Carpentry _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2ejVHNjF3RRAB!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICvz5G61wE%7C%7C?hl=en) — “5★ We've hired Benjamin Construction for two small projects on an historic home - one was a leaky hobbit door in the basement and the other …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ0tXbWF3EAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgIDWgKWmaw%7C%7C?hl=en) — “5★ Our multi-tenant brownstone building has been undergoing a major renovation that includes carpentry work - rough, trim and finish - plus …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXLTV6MlBBEAE!2m1!1s0x0:0x575f9c4c360f3245!3m1!1s2@1:CIHM0ogKEICAgICW-5z2PA%7C%7C?hl=en) — “5★ We've used Benjamin Construction for several projects on our home -- and have been tremendously impressed with their responsiveness and t…” ## License Status: **expired** (#193586, hic) — verified against the official MA state registry on 2026-07-03, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Benjamin%20Construction&query_place_id=ChIJPe0v6RN644kRRTIPNkycX1c): 5.0★ from 36 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Benjamin%20Construction&query_place_id=ChIJPe0v6RN644kRRTIPNkycX1c): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/remodel-contractors/benjamin-construction-inc-0021-242448): Listed on this source - [Official Website](https://benjamin-construction.com): 35 yrs in business · Self-reported profile and service details - [Exa](https://www.guildquality.com/profile/benjamin-construction-inc-2): 6 web mentions across the open web (each linked to its source) - [Porch](https://pro.porch.com/watertown-ma/remodeling-contractors/benjamin-construction-inc--164943258/pp): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Buildwell · 2026-06-17**: Benjamin Construction is top notch. They are excellent craftsman with attention to detail and high standards. The people who work with them are always courteous, kind and focused on a job well done. Knowledgeable and resourceful when more detail or information is needed. Beautiful work and excell… - **5/5 · Google Reviews · Luke Farrer · 2026-03-07**: Lament for 58 York Terrace: 'Whenever I see 58 York Terrace I shed a little tear. Alas, when, oh when, will you ever finish work on 58 York Terrace?" Maybe it's just a crazy dream. It's been since pre-covid now! I'm sure it will look really beautiful when it's done! - **5/5 · Google Reviews · Scott Leeman · 2025-12-05**: I don’t even know where to begin – we had to fire our original contractor after months of constant lies, zero project management, and work that was either shoddy or never done. He left our home in complete chaos: walls half-demolished, plumbing and electrical a nightmare, and worst of all, a roof th… - **5/5 · Google Reviews · K C · 2025-10-11**: We had a great experience with Benjamin construction on our major kitchen remodeling project. They are extremely professional and highly skilled. Their high standards and attention to detail that carried through the whole project from demolition to finish details were impressive. They kept the work … - **5/5 · Google Reviews · Christopher Hale · 2025-09-26**: Benjamin construction was the contractor for our 6 month bathroom and kitchen renovation project in a condo in Boston. Their work is excellent - everything they or their subcontractors did is top quality. We had a dedicated lead carpenter on site every day. The project manager, who came to the si… - **5/5 · Google Reviews · Saagar Popat · 2025-09-24**: I had an outstanding experience with Benjamin Construction! They replaced both of my decks and addressed several plumbing issues with exceptional skill and professionalism. The team leaders, Matt Serreze and Jon Lyons, were fantastic—communicative, detail-oriented, and dedicated to ensuring everythi… - **5/5 · Google Reviews · Chris Comenos · 2025-07-19**: We had the great pleasure of working with Benjamin Construction, and specifically Matt Serreze, for a partial (but substantial) renovation of our townhome. From start to finish, Matt demonstrated an unparalleled level of attention to detail as every aspect of the project was meticulously planned and… - **5/5 · Google Reviews · Caroline Ruhl · 2025-07-19**: We had a wonderful experience with Benjamin Construction. They are great communicators, and always quick to respond to questions. They re-finished our large basement after complex plumbing issues from previous poorly done DIY work (by previous owners) left us unable to use the space. They also helpe… - **5/5 · Google Reviews · Anita Gajdecki · 2025-05-20**: I have used Benjamin Construction for several construction projects in my home, and have always found them to be excellent to work with. My home is in a historical district and was built in 1910, so it needs extra care and expertise. The project managers, Matt Sereze and Jon Lyons are fantastic to w… - **5/5 · Google Reviews · Lisa Frantzis · 2025-04-01**: Benjamin Construction has been our contractor for over 10 years. We have completed 3 projects of varying sizes and scope on our Victorian house in Cambridge and each one has been an excellent experience. The leadership is superb and the values of the team, namely responsiveness, accountability and a… --- Data freshness: last scanned 2026-07-03T00:55:23.309Z. Cite as: Benjamin Construction — Tavlee (https://tavlee.com/contractor/benjamin-construction-watertown) Source: https://tavlee.com/contractor/benjamin-construction-watertown