# Benjamin T Nickerson Inc

**Trade:** Junk Removal · **Address:** 149 Commerce Park A, South Chatham, MA 02659 · **Phone:** (508) 430-2500 · **Website:** http://www.nickersondisposal.com/ · **Languages:** English

**Rating: 3.2/5** (low confidence) — from 4 reviews across 5 sources.

## The honest read

Benjamin T Nickerson Inc runs the trash cans, recycling bins, and roll-off dumpsters for households and job sites across Chatham, Harwich, and Orleans. The Nickerson family says it's been hauling on the Cape for close to 50 years, though a Better Business Bureau record puts the company's official start at 1991, about 35 years back — still a long-running, family-operated shop with four employees, currently listed under owner Pam Nickerson.

Reviewers who use the weekly pickup service describe it as dependable. One customer praised how the company handled a rush request, showing up "that day or the next morning" when more room was needed in the dumpster. Another, in a 2022 review, called the experience from the first phone call through the container's removal flawless, singling out a staff member by name. On Google the company holds 4.3 stars from 12 ratings, and reviewers who mention the drivers describe them as well-mannered and professional.

Not every account is glowing. In a 2023 review, a customer described a curt phone exchange with a customer-service representative after a missed pickup, followed by an unfriendly reply once they canceled by email. It's a single account, but worth asking about if you're particular about how issues get handled on the phone. The company isn't BBB-accredited and carries a BBB rating of "Not Rated," which BBB attributes to insufficient information rather than any complaint history.

For routine residential or commercial trash and recycling service, or a roll-off container for a cleanout or construction job on the Chatham/Harwich/Orleans stretch of the Cape, this is a small, long-running local operation. Confirm current pricing and scheduling directly, since neither is spelled out in what's publicly reviewable.

**Strengths:**
- Reliable weekly pickup — reviewers praise consistent, flexible dumpster service
- Fast rush response — customers say extra pickups arrive same day or next morning
- Friendly drivers — reviewers describe well-mannered, professional crews

**Concerns:**
- Support tone — a 2023 review cited a rude rep after a missed pickup

**Where sources disagree:**
- Website claims 'almost 50 years' in business; BBB lists a 1/1/1991 start date, about 35 years

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family-owned trash, recycling, and roll-off dumpster company based in South Chatham, serving Chatham, Harwich, and Orleans _(confidence: high)_
  - [Official Website](http://www.nickersondisposal.com) — “Family-owned trash, recycling, and roll-off dumpster rental company serving Chatham, Harwich, and Orleans on Cape Cod.”
  - [Official Website](http://www.nickersondisposal.com) — “Stated service area (self-reported): Chatham, Harwich, Orleans”
- Company says it has been in business for almost 50 years, run by the Nickerson family _(confidence: medium)_
  - [Official Website](http://www.nickersondisposal.com) — “Company history (self-reported): Family business run by Ben T. Nickerson and family; site states 'almost 50 years' of service but gives no s…”
  - [Official Website](http://www.nickersondisposal.com) — “Ownership (self-reported): Family-owned and operated by Ben T. Nickerson and family (site: 'Ben T. Nickerson | and Family', 'Every member of…”
  - [Official Website](http://www.nickersondisposal.com) — “Self-reported 50 years in business”
- BBB lists the business as started 1/1/1991 (about 35 years), not accredited, rated 'Not Rated', with 4 employees under owner Pam Nickerson _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-chatham/profile/garbage-removal/benjamin-t-nickerson-inc-0021-429920) — “BBB profile for Benjamin T Nickerson Inc: not accredited, BBB Rating 'Not Rated' (insufficient information), 35 years in business (started 1…”
- Google shows 4.3 stars from 12 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Benjamin%20T%20Nickerson%20Inc&query_place_id=ChIJL_ABTBcV-4kRzR4h_xdMM_o) — “Google: 4.3★ from 12 ratings”
- Praised for reliable, flexible weekly dumpster pickup, including a quick rush turnaround _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURybTh1Q2RBEAE!2m1!1s0x0:0xfa334c17ff211ecd!3m1!1s2@1:CIHM0ogKEICAgIDrm8uCdA%7C%7C?hl=en) — “5★ Competent, communicative and easy to work with!
They’re always timely on our weekly dumpster pickup. When I need it dumped sooner they’re…”
- A 2022 review called the customer service from first call through container removal flawless _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPOTRyTzRRRRAB!2m1!1s0x0:0xfa334c17ff211ecd!3m1!1s2@1:CIHM0ogKEICAgIDO94rO4QE%7C%7C?hl=en) — “5★ 500 stars!!!!! I have never (truly) received customer service this good! From the first phone call not knowing where to begin to the remo…”
- Reviewers describe drivers as professional and well-mannered, and value that it's locally owned _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJLWltdEdWc1B2OFZnEAE!2m1!1s0x0:0xfa334c17ff211ecd!3m1!1s2@1:CIHM0ogKEI-imtGVsPv8Vg%7C%7C?hl=en) — “5★ The absolute best! They return calls in a timely manner and are professional. I wouldn’t do business with any other. The gentleman (the d…”
- A 2023 review described a rude customer-service exchange after a missed pickup and an unfriendly follow-up email _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsaE1Dd09nEAE!2m1!1s0x0:0xfa334c17ff211ecd!3m1!1s2@1:CIHM0ogKEICAgIClhMCwOg%7C%7C?hl=en) — “1★ The lead customer service agent is extremely rude. They missed a pick up, not a big deal, but when I called it in the service rep was har…”
- Specializes in Junk Removal _(confidence: high)_
  - [Official Website](http://www.nickersondisposal.com) — “Family-owned trash, recycling, and roll-off dumpster rental company serving Chatham, Harwich, and Orleans on Cape Cod.”
  - [Official Website](http://www.nickersondisposal.com) — “Stated service area (self-reported): Chatham, Harwich, Orleans”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-chatham/profile/garbage-removal/benjamin-t-nickerson-inc-0021-429920) — “Services offered (Better Business Bureau): Garbage Removal”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Benjamin%20T%20Nickerson%20Inc&query_place_id=ChIJL_ABTBcV-4kRzR4h_xdMM_o): 4.3★ from 12 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Benjamin%20T%20Nickerson%20Inc&query_place_id=ChIJL_ABTBcV-4kRzR4h_xdMM_o): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-chatham/profile/garbage-removal/benjamin-t-nickerson-inc-0021-429920): Listed on this source
- [Official Website](http://www.nickersondisposal.com): 50 yrs in business · Self-reported profile and service details
- [Exa](https://nickersondisposal.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Sesethu Guadalupe · 2025-05-16**: The absolute best! They return calls in a timely manner and are professional. I wouldn’t do business with any other. The gentleman (the drivers) are well mannered. Such a pleasant all round experience with everyone. And knowing it’s locally owned makes it all worthwhile to support.
- **5/5 · Google Reviews · Emma Gendron · 2024-07-20**: Competent, communicative and easy to work with!
They’re always timely on our weekly dumpster pickup. When I need it dumped sooner they’re there that day or the next morning.
- **1/5 · Google Reviews · Elaine Pekarcik · 2023-11-14**: The lead customer service agent is extremely rude. They missed a pick up, not a big deal, but when I called it in the service rep was harsh and insinuated we were lying. I canceled my services via email and she wrote back with a follow up rude email. No awareness of her rudeness or bad attitude. Dri…
- **5/5 · Google Reviews · Sabina Seligmann · 2022-07-16**: 500 stars!!!!! I have never (truly) received customer service this good! From the first phone call not knowing where to begin to the removal of the container once I filled it, everything was flawless and done with kindness and good will. It’s not that they seem to care, they really really do! You ca…

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Data freshness: last scanned 2026-08-23T03:23:26.180Z.
Cite as: Benjamin T Nickerson Inc — Tavlee (https://tavlee.com/contractor/benjamin-t-nickerson-inc-south-chatham)
Source: https://tavlee.com/contractor/benjamin-t-nickerson-inc-south-chatham