# Bennett Plumbing & Heating Inc

**Trade:** HVAC / Heating & Cooling · **Address:** 10 Rose Morin Ln, Falmouth, MA 02540 · **Phone:** (508) 548-4910 · **Website:** http://www.bennettplumbingandheating.com/ · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 33 reviews across 5 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Bennett Plumbing & Heating has been a Falmouth fixture since 1965, and a lot of the reviews read that way — longtime homeowners who say they've called the same company for 30 years, or that it's simply their "go to" for plumbing and heating on Cape Cod. The Better Business Bureau grades the company A+ (it isn't a BBB-accredited member), and reviewers name a rotating cast of technicians — Cameron, Brendan, Dan, Quinn, Sam, Dave — for showing up on time and explaining the work plainly rather than pushing a replacement system.

The range of jobs described is broad: furnace overhauls, gas stove hookups, water heater installations, whole-house generator connections, central air installs, and routine plumbing like clogged toilets and drains. Emergency response comes up often and specifically — one reviewer's heat failed two hours before a flight and Bennett arrived ahead of schedule; another called after a leak turned up the day before a spouse's surgery and got same-day service.

Not every account is smooth. Two reviews — one from 2024, one from 2025 — describe trouble getting the company to respond: a longtime customer whose AC broke and got no help, and another who says nobody would show up to give an estimate. A more detailed 2022 review described paying a $135 deposit toward an estimate after a water heater leak, then calling repeatedly over the course of a month without ever getting a callback or the promised estimate.

Also worth knowing: state records show a related HVAC license, tied to an individual named Wilbert A Del Aguila, has expired.

For plumbing or HVAC work in Falmouth, Bennett's long history and the specific praise for its technicians carry real weight — just confirm scheduling and follow-through on the front end, especially for anything that isn't a same-day emergency.

**Strengths:**
- Fast emergency response — same-day fixes for failed heat and leaks
- Named technicians — repeatedly praised for clear, honest explanations
- Decades of local trust — several customers cite 30-year relationships
- Broad service range — furnaces, water heaters, generators and AC

**Concerns:**
- Responsiveness lapses — two reviews described no-shows or unreturned calls
- Unreturned deposit — a 2022 review cited a month of unanswered follow-up

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB grades the company A+, though it is not a BBB-accredited member _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/air-conditioning-contractor/bennett-plumbing-heating-inc-0021-9581) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/air-conditioning-contractor/bennett-plumbing-heating-inc-0021-9581) — “BBB lists Bennett Plumbing & Heating, Inc. as a non-accredited full-service plumbing, air-conditioning, and heating contractor established i…”
- Google rating of 4.5 stars from 53 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bennett%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJMXDgBm3X5IkRSrDRC8MWHgg) — “Google: 4.5★ from 53 ratings”
- Business established in Falmouth in 1965 _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/air-conditioning-contractor/bennett-plumbing-heating-inc-0021-9581) — “BBB lists Bennett Plumbing & Heating, Inc. as a non-accredited full-service plumbing, air-conditioning, and heating contractor established i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKaWJ6TnpRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIDJibzNzQE%7C%7C?hl=en) — “5★ This is a local business, since 1965.  They are very competent and they treat you like you would hope a business would.  All of our busin…”
- State registry shows a related HVAC license (11248-SM-M1), held by an individual named Wilbert A Del Aguila, has expired _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 11248-SM-M1 registry-verified expired — registry holder of record: Wilbert A Del Aguila”
- Fast emergency response, including after-hours heat and leak calls _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GS01rdHdZWGhIUmxSR04zZFdNMlprYjNWVU0xRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOnFKMktwYXhHRlRGN3dWM2Zkb3VUM1E%7C%7C?hl=en) — “5★ Our heat failed two hours before leaving for the airport! Called Bennett and they were here ahead of schedule. Michelle, who answered the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoc2NhZnlRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIChscafyQE%7C%7C?hl=en) — “5★ Bennett plumbing is top notch. These guys bailed me out more than once. Like many homeowners, I failed to do my Fall inspection and would…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2aGFMVy1RRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIC6haLW-QE%7C%7C?hl=en) — “5★ We had a leak and it was so inconvenient especially because my wife was scheduled to have surgery the day after tomorrow. We wanted to ta…”
- Named technicians repeatedly praised for professionalism and clear explanations _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkaGJuQnFaV3BaUVdZM2IybE9iM2t6UjJaMFEzYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkdhbnBqZWpZQWY3b2lOb3kzR2Z0Q3c%7C%7C?hl=en) — “5★ I have an older central A/C  system that was not blowing cold air. I thought for sure they would try to sell me a new system. A very nice…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwMGJuSmlkREZOWTI1U05sZE9TM2w2VGxwVVMxRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOlp0bnJidDFNY25SNldOS3l6TlpUS1E%7C%7C?hl=en) — “5★ Couldn’t say more nice things about Dan! Both of them! We have hired a few different HVAC companies over the years and Bennett was the on…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuMHB2UHpRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIDn0pvPzQE%7C%7C?hl=en) — “5★ Wow!  Fast service response! Great technicians! We had a clogged bathtub. Worried ot was a tree in line. Called for service...a few hours…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqLThfY3FnRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgICj-8_cqgE%7C%7C?hl=en) — “5★ Absolutely fantastic service ,from setting the appointment ,to Dave the repairman coming out , I cannot say enough about this company tru…”
- Long-tenured local customers, some citing decades of use _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsNk1VcEZWVEJsZEZwVFUwbGpSWEIyV1RWUWIyYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkl6MUpFVTBldFpTU0ljRXB2WTVQb2c%7C%7C?hl=en) — “5★ Professional,reliable knowledgable,and thorough. Never any issue  with the the technicians.  Have done business with them since owning my…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMeWZ2VG1RRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgICLyfvTmQE%7C%7C?hl=en) — “5★ Used them for over 30 years.  Always satisfied!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKaWJ6TnpRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIDJibzNzQE%7C%7C?hl=en) — “5★ This is a local business, since 1965.  They are very competent and they treat you like you would hope a business would.  All of our busin…”
- Broad service range spanning furnace, water heater, generator and AC work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMWN6WmhZMHA2Y3kwelZEbE1jWGxvVkMxWlYwRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkZ1czZhY0p6cy0zVDlMcXloVC1ZV0E%7C%7C?hl=en) — “5★ We have had several jobs done with Bennett plumbing. New furnace, gas stove installation. Hot water heater installation . Excellent work,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taRWN6bElUV0pvVFd0R2FVdzRRM0JKYTJoWGRtYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkZEczlITWJoTWtGaUw4Q3BJa2hXdmc%7C%7C?hl=en) — “5★ Bennett's professional and responsive team services my furnace and A/C annually and has repaired a toilet, my A/C compressor, and connect…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1SmNVY3pUbWd6YVZaSmVXcDFUMjV3ZUZKb2VuYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOk5JcUczTmgzaVZJeWp1T25weFJoenc%7C%7C?hl=en) — “5★ Recently had an air conditioning system installed in my home
From beginning to end very pleased with the meticulous work by the team and …”
- A 2024 review and a 2025 review each described difficulty getting a response, including a longtime customer left without help and another who couldn't get anyone to show for an estimate _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWVgyNWxWbGxST1ZsRVUzQm9TM1J4YlRGR1QzYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOjZYX25lVllROVlEU3BoS3RxbTFGT3c%7C%7C?hl=en) — “1★ If only you can get them show up to provide estimate!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNydGNQUEpnEAE!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgICrtcPPJg%7C%7C?hl=en) — “1★ Been a loyal customer for years but when my AC broke they had no time for me.”
- A 2022 review described paying a deposit toward an estimate after a water heater leak, then receiving no callback despite calling repeatedly over a month _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1N3ZyMFVREAE!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgICu7vr0UQ%7C%7C?hl=en) — “1★ Unfortunately I had discovered a water heater leak in June and the service tech came to my home and confirmed. I paid $135 which was to b…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkaGJuQnFaV3BaUVdZM2IybE9iM2t6UjJaMFEzYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkdhbnBqZWpZQWY3b2lOb3kzR2Z0Q3c%7C%7C?hl=en) — “5★ I have an older central A/C  system that was not blowing cold air. I thought for sure they would try to sell me a new system. A very nice…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1SmNVY3pUbWd6YVZaSmVXcDFUMjV3ZUZKb2VuYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOk5JcUczTmgzaVZJeWp1T25weFJoenc%7C%7C?hl=en) — “5★ Recently had an air conditioning system installed in my home
From beginning to end very pleased with the meticulous work by the team and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNmMXF1ZmhRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgICf1qufhQE%7C%7C?hl=en) — “5★ As long time residents of Falmouth, we have relied on Bennett for all of our HVAC service. They’ve always responded in a timely and profe…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taMWN6WmhZMHA2Y3kwelZEbE1jWGxvVkMxWlYwRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkZ1czZhY0p6cy0zVDlMcXloVC1ZV0E%7C%7C?hl=en) — “5★ We have had several jobs done with Bennett plumbing. New furnace, gas stove installation. Hot water heater installation . Excellent work,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taRWN6bElUV0pvVFd0R2FVdzRRM0JKYTJoWGRtYxAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CAIQACodChtycF9oOkZEczlITWJoTWtGaUw4Q3BJa2hXdmc%7C%7C?hl=en) — “5★ Bennett's professional and responsive team services my furnace and A/C annually and has repaired a toilet, my A/C compressor, and connect…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuMHB2UHpRRRAB!2m1!1s0x0:0x81e16c30bd1b04a!3m1!1s2@1:CIHM0ogKEICAgIDn0pvPzQE%7C%7C?hl=en) — “5★ Wow!  Fast service response! Great technicians! We had a clogged bathtub. Worried ot was a tree in line. Called for service...a few hours…”

## License

Status: **expired** (#11248-SM-M1, hvac) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bennett%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJMXDgBm3X5IkRSrDRC8MWHgg): 4.5★ from 53 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bennett%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJMXDgBm3X5IkRSrDRC8MWHgg): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/air-conditioning-contractor/bennett-plumbing-heating-inc-0021-9581): Listed on this source
- [Yelp](https://www.yelp.com/biz/bennett-plumbing-and-heating-falmouth-2): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/bennett-plumbing-heating-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Anthony Greco · 2026-08-02**: I have an older central A/C  system that was not blowing cold air. I thought for sure they would try to sell me a new system. A very nice young man from Bennett showed up on time to loom at it. He" Cameron" was very effecient, checked the system  , told me everything he was doing. Found the problem …
- **5/5 · Google Reviews · Steve Woodworth · 2026-07-10**: Amazing!  Summer renters arrive tomorrow, and a late Friday in July request for service… Bennett Plumbing heeded the call!
I am very appreciative of you (especially Brendan) for getting here quickly and making efficient work of my problem.

Thank you, Steve W.
Falmouth, MA
- **5/5 · Google Reviews · Laura Schroth · 2026-04-22**: Stephen DeJon and the team at Bennett have done a lot of work for me over the years. They are dependable, reliable and honest. I highly recommend them for plumbing and heating services.
- **5/5 · Google Reviews · Barb Jansen · 2026-03-23**: We have had several jobs done with Bennett plumbing. New furnace, gas stove installation. Hot water heater installation . Excellent work, competitive prices, and I have to say these plumbers that work for Bennett, are the most polite, respectful workers I have ever run into! Highly recommend.
- **5/5 · Google Reviews · Sharon Moss · 2026-03-03**: Our heat failed two hours before leaving for the airport! Called Bennett and they were here ahead of schedule. Michelle, who answered the phone was extremely helpful and friendly. The technicians were great. Fixed the problem in no time. They were polite, professional and extremely knowledgeable. We…
- **5/5 · Google Reviews · Bill J · 2025-12-05**: Great service, excellent job, one of the best ..
- **5/5 · Google Reviews · Doug Shine · 2025-11-23**: Always great & committed to making sure the heat is on. Great customer service & knowledgeable crew Just always a pleasure to work with. Most important reasonable prices. I can’t recommend them enough.
- **5/5 · Google Reviews · Amy · 2025-11-17**: Excellent service, plumbers were friendly and very knowledgeable. Would highly recommend! Friendly office personal.
- **5/5 · Google Reviews · A Restino · 2025-11-16**: Bennett's professional and responsive team services my furnace and A/C annually and has repaired a toilet, my A/C compressor, and connected a whole house generator. Highly recommend.
- **5/5 · Google Reviews · Gregory Hunkins · 2025-11-15**: Great company to work with. Great staff and timely service would highly recommend

---

Data freshness: last scanned 2026-08-24T06:43:18.376Z.
Cite as: Bennett Plumbing & Heating Inc — Tavlee (https://tavlee.com/contractor/bennett-plumbing-and-heating-inc-falmouth-20280)
Source: https://tavlee.com/contractor/bennett-plumbing-and-heating-inc-falmouth-20280