--- title: "Besko's Appliance" description: "Besko's Appliance is on Cottage Street in Easthampton. A MassLive article lists it as opening in 1979. Its website lists refrigerators, freezers, beverage " doc_version: "2026-09-30" last_updated: "2026-09-30" --- # Besko's Appliance **Trade:** Appliance Repair · **Address:** 70 Cottage St, Easthampton, MA 01027 · **Phone:** (413) 527-3837 · **Website:** http://www.beskosappliance.com/ · **Languages:** English **Rating: 3.3/5** (medium confidence) — from 5 reviews across 6 sources. 40% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Besko's Appliance is on Cottage Street in Easthampton. A MassLive article lists it as opening in 1979. Its website lists refrigerators, freezers, beverage centers and wine coolers. In a 2025 r/westernmass comment, a customer wrote that the worker ran codes on their washer quickly, made the order for a replacement part during the visit, and installed the part in "15 minutes max" when it arrived a few days later, for a total bill of about $250 that they called "very fair." In a 2024 r/northampton comment, a customer wrote that Besko came out within 48 hours and that after the part came in it was "up and running 2 business days after the visit." In a 2024 Google review, a customer wrote that a young man came out, checked their six-year-old refrigerator, ordered the part and replaced it; when it still was not working properly, they came back, did more work on it and got it running again. In a 2026 Google review, a customer described fantastic customer service from start to finish with replacing a stackable washer dryer in a unique size. In a 2024 Google review, a customer wrote that a service call lasted less than 5 minutes to tell them their dishwasher was dead, that they were charged $135 for the visit, and that the business was unwilling to apply the $135 toward a purchase or delivery/removal. In a separate 2024 Google review, a customer whose manufacturer sent them to Besko's for a dishwasher repair wrote that they had been asked to call back 3-4 times about a part whose status Besko's could not tell them. In a 2025 Google review, a customer who bought kitchen appliances and a stacking washer dryer from the store in 2021 wrote that the owner, Chris, said he would do the warranty paperwork but never did, that it took two visits to fix the stacking units, and that the warranty replacement he said he would start for the fridge door, washer and stove top never happened. **Strengths:** - Quick washer repair — 2025 part swap took 15 minutes max, about $250 - Follow-up fridge work — came back in 2024 and got the refrigerator running again **Concerns:** - Service-call fee — $135 charged in 2024 for a visit of less than 5 minutes - Warranty follow-through — 2025 buyer reports promised warranty work never done - Part status updates — 2024 dishwasher repair meant calling back 3-4 times ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Rated 4.3 stars on Google from 37 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Besko's%20Appliance&query_place_id=ChIJl1xWRfzY5okRwiWoLOohW2A) — “Google: 4.3★ from 37 ratings” - A MassLive article lists Besko's Appliance as opening in 1979 _(confidence: low)_ - [Local News](https://www.masslive.com/news/2019/07/mom-and-pop-stores-survive-easthamptons-transition-from-struggling-mill-town-to-arts-and-dining-destination.html) — “masslive.com — Survivors include Besko’s Appliance, now on Cottage Street, which opened in 1979, and Big E’s Supermarket at Main and Union s…” - A 2025 washer repair: part ordered during the visit, installed in 15 minutes max, about $250 total _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4rw9gt/) — “r/westernmass — We had Besko in on the washer, worker ran codes quickly, made the order for a replacement during the visit---part arrived a …” - In 2024, came back and did more work until a refrigerator was running again _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ My six year old refrigerator stopped working, and a young man came out, checked it out, ordered the part, and replaced it. I was concerne…” - A 2024 customer was charged $135 for a service call of less than 5 minutes _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Had a service call and he was here for less than 5 mins to tell us that our dishwasher was dead. I explained everything on the phone and …” - A 2025 customer wrote that promised warranty paperwork and replacements never happened _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ In 2021 we bought a full suit of kitchen appliances; KitchenAid fridge, electric range, microwave and dishwasher as well as Maytag stacki…” - A 2024 customer was asked to call back 3-4 times about a dishwasher part's status _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Our dishwasher has been broken for two months. The manufacturer had us go through Besko's for a repair. We've been asked to call them bac…” - Washer repair _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4rw9gt/) — “r/westernmass — We had Besko in on the washer, worker ran codes quickly, made the order for a replacement during the visit---part arrived a …” - Refrigerator repair _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ My six year old refrigerator stopped working, and a young man came out, checked it out, ordered the part, and replaced it. I was concerne…” - Specializes in Appliance Repair _(confidence: high)_ - [reddit.com](https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4rw9gt/) — “r/westernmass — We had Besko in on the washer, worker ran codes quickly, made the order for a replacement during the visit---part arrived a …” - [reddit.com](https://www.reddit.com/r/northampton/comments/1fbngq5/appliance_repair_recommendations/lm5w6uo/) — “r/northampton — besko --easthampton. Came out w/ in 48 hours. Assessed. Part came in--up and running 2 business days after the visit. Solid” - [Google Reviews](https://maps.google.com/?cid=6943180540177032642&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ My six year old refrigerator stopped working, and a young man came out, checked it out, ordered the part, and replaced it. I was concerne…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Local News](https://www.masslive.com/news/2019/07/mom-and-pop-stores-survive-easthamptons-transition-from-struggling-mill-town-to-arts-and-dining-destination.html): Listed on this source - [Local Chambers of Commerce](https://business.easthamptonchamber.org/list/member/besko-s-appliance-531): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Besko's%20Appliance&query_place_id=ChIJl1xWRfzY5okRwiWoLOohW2A): 4.3★ from 37 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Besko's%20Appliance&query_place_id=ChIJl1xWRfzY5okRwiWoLOohW2A): Listed on this source - [Official Website](http://www.beskosappliance.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ma/easthampton/profile/major-appliance-dealers/beskos-appliance-0261-264365): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “We had Besko in on the washer, worker ran codes quickly, made the order for a replacement during the visit---part arrived a few days later, installed in 15 minutes max. Total bill was about $250 which…” — u/Vibingcarefully in r/westernmass (2025-07-23) — https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4rw9gt/ - “Besko diagnosed it over the phone. Ice maker.” — u/joelav in r/westernmass (2025-07-23) — https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4rshun/ - “Besko Easthampton did fast competent work for us this past year at a fair price.” — u/Vibingcarefully in r/westernmass (2025-07-23) — https://www.reddit.com/r/westernmass/comments/1m797rx/appliance_repair_reconditions_south_hadley/n4q0poe/ - “besko --easthampton. Came out w/ in 48 hours. Assessed. Part came in--up and running 2 business days after the visit. Solid” — u/Vibingcarefully in r/northampton (2024-09-08) — https://www.reddit.com/r/northampton/comments/1fbngq5/appliance_repair_recommendations/lm5w6uo/ - “Besko’s! In easthampton” — u/Reasonable-Arm1510 in r/northampton (2024-09-08) — https://www.reddit.com/r/northampton/comments/1fbngq5/appliance_repair_recommendations/lm502l5/ - “EDIT: Thanks for all the recommendations, I ended up going with Besko's and they were fantastic!” — u/neonwormsoup in r/northampton (2024-09-08) — https://www.reddit.com/r/northampton/comments/1fbngq5/appliance_repair_recommendations/ - “Survivors include Besko’s Appliance, now on Cottage Street, which opened in 1979, and Big E’s Supermarket at Main and Union streets, which opened in 1977.” — masslive.com — https://www.masslive.com/news/2019/07/mom-and-pop-stores-survive-easthamptons-transition-from-struggling-mill-town-to-arts-and-dining-destination.html ## Recent reviews - **5/5 · Google Reviews · Gentle Nomad · 2026-03-09**: Excellent experience. Fantastic customer service and assistance from start to finish with replacing a stackable washer dryer in a unique size. - **1/5 · Google Reviews · Stephen Hyde · 2025-11-18**: In 2021 we bought a full suit of kitchen appliances; KitchenAid fridge, electric range, microwave and dishwasher as well as Maytag stacking washer dryer for our new house as we expected our first child. It was pandemic, so I will give them plenty of grace on the timing of the orders and them not kno… - **1/5 · Google Reviews · Thomas Fleming · 2024-12-06**: Our dishwasher has been broken for two months. The manufacturer had us go through Besko's for a repair. We've been asked to call them back 3-4 times at this point for a part that they allegedly ordered but for some reason can't tell us the status of. Why would I even consider buying a new, replaceme… - **5/5 · Google Reviews · Kim Pisins · 2024-08-18**: My six year old refrigerator stopped working, and a young man came out, checked it out, ordered the part, and replaced it. I was concerned that part was not going to be enough because another problem popped up while waiting for the part to come in. The owner was extremely responsive and assured me t… - **1/5 · Google Reviews · Jessica · 2024-06-29**: Had a service call and he was here for less than 5 mins to tell us that our dishwasher was dead. I explained everything on the phone and they could have just told me this over the phone but instead charged us $135 for someone to drive out to us to tell us that the motor needed to be replaced. We tri… --- Data freshness: last scanned 2026-09-29T23:19:56.474Z. Cite as: Besko's Appliance — Tavlee (https://tavlee.com/contractor/besko-s-appliance-easthampton) Source: https://tavlee.com/contractor/besko-s-appliance-easthampton ## Sitemap [Full site index](https://tavlee.com/sitemap.md)