# Best Home Improvement **Trade:** General Contractor / Remodeling · **Address:** 380 Broadway, Malden, MA 02148 · **Phone:** (781) 266-7341 · **Languages:** English, Spanish **Rating: 2.0/5** (low confidence) — from 3 reviews across 6 sources. ## The honest read Best Home Improvement is a Malden home-improvement contractor with a dated but mixed written history. A 2024 homeowner praised a total remodel, responsive service, and on-time completion; another 2024 homeowner described ventilation, HVAC, and leak defects after a remodel. BBB lists the company as A+ accredited and says it has 22 years in business. The written record is small: two Google accounts from July 2024 and one brief 2019 HomeAdvisor review. The 2024 complaint is the key point to discuss before booking. Ask for detailed plans for ventilation, HVAC, waterproofing, and a punch-list process, then get the full scope and warranty in writing. **Strengths:** - Remodel praise — one 2024 reviewer cited responsive, on-time work - BBB standing — A+ accredited listing **Concerns:** - Remodel defects — one 2024 reviewer reported leaks and ventilation problems ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2024 Google reviewer praised a total remodel, responsive service, and on-time completion. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybjZTaDJRRRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgIDrn6Sh2QE%7C%7C?hl=en) — “5★ Best Home Improvement beautifully remodeled our family home, honoring our roots with stunning craftsmanship with a total remodel. The new…” - A 2024 Google reviewer reported ventilation problems, HVAC defects, and leaks after a remodel. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNycDl6b293RRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgICrp9zoowE%7C%7C?hl=en) — “2★ Childhood home remodeled by company. Aesthetically the home looks good but in functionality there’s major defects. Not enough ventilation…” - BBB lists the company as A+ accredited and says it has 22 years in business. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704) — “Better Business Bureau: accredited / certified / member” - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704) — “BBB lists Best Home Improvement in Malden as an A+ accredited home improvement contractor with 22 years in business.” - Also offers Carpentry _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704) — “Services offered (Better Business Bureau): Home improvement contractor” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704) — “Services offered (Better Business Bureau): Home improvement contractor” - Also offers Kitchen Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybjZTaDJRRRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgIDrn6Sh2QE%7C%7C?hl=en) — “5★ Best Home Improvement beautifully remodeled our family home, honoring our roots with stunning craftsmanship with a total remodel. The new…” - Also offers Bathroom Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybjZTaDJRRRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgIDrn6Sh2QE%7C%7C?hl=en) — “5★ Best Home Improvement beautifully remodeled our family home, honoring our roots with stunning craftsmanship with a total remodel. The new…” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURybjZTaDJRRRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgIDrn6Sh2QE%7C%7C?hl=en) — “5★ Best Home Improvement beautifully remodeled our family home, honoring our roots with stunning craftsmanship with a total remodel. The new…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNycDl6b293RRAB!2m1!1s0x0:0x82ccf91ed4b04e94!3m1!1s2@1:CIHM0ogKEICAgICrp9zoowE%7C%7C?hl=en) — “2★ Childhood home remodeled by company. Aesthetically the home looks good but in functionality there’s major defects. Not enough ventilation…” - Also offers Flooring _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.HomeImprovements.71834351.html) — “Services offered (HomeAdvisor): Wood Flooring Repair or Partial Replacement, Commercial Wood Flooring Installation or Replacement, Wood Floo…” - Also offers Handyman _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.HomeImprovements.71834351.html) — “Services offered (HomeAdvisor): Wood Flooring Repair or Partial Replacement, Commercial Wood Flooring Installation or Replacement, Wood Floo…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://madpl.mylicense.com/Verification/ ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Best%20Home%20Improvement&query_place_id=ChIJpYsRcTBy44kRlE6w1B75zII): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Best%20Home%20Improvement&query_place_id=ChIJpYsRcTBy44kRlE6w1B75zII): 4.3★ from 4 ratings - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/home-improvement/best-home-improvement-0021-115704): Listed on this source - [Exa](https://reviews.birdeye.com/best-home-improvement-165430999594219): 0 web mentions across the open web (each linked to its source) - [Yelp](https://www.yelp.com/biz/best-home-improvement-malden-2): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.HomeImprovements.71834351.html): 5.0★ from 1 ratings ## Recent reviews - **5/5 · Google Reviews · MB Boutique · 2024-07-21**: Best Home Improvement beautifully remodeled our family home, honoring our roots with stunning craftsmanship with a total remodel. The new layout is perfect, new kitchen, bathroom, and the HVAC system keeps us comfortable. They were always responsive and finished on time. We couldn’t be happier with … - **2/5 · Google Reviews · Frantz B Philippe · 2024-07-11**: Childhood home remodeled by company. Aesthetically the home looks good but in functionality there’s major defects. Not enough ventilation, HVAC not constructed in a way to last, has leaks, leaks inside home. Bathrooms do not have enough ventilation along with basement. Contractor/Owner non responsiv… - **5/5 · HomeAdvisor · Phil N. · 2019-08-01**: Good Job --- Data freshness: last scanned 2026-09-04T11:19:39.710Z. Cite as: Best Home Improvement — Tavlee (https://tavlee.com/contractor/best-home-improvement-malden) Source: https://tavlee.com/contractor/best-home-improvement-malden