---
title: "Best Oil"
description: "Best Oil and Propane says it is a family-run company, in business since 1936, that delivers oil, diesel and propane to commercial and residential customers"
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# Best Oil

**Trade:** Heating Oil Delivery · **Address:** 237 Huntingdon Ave, Waterbury, CT 06708 · **Phone:** (203) 574-4050 · **Website:** http://bestoilandpropane.com/ · **Languages:** English

**Rating: 2.8/5** (medium confidence) — from 26 reviews across 5 sources.
69% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Best Oil and Propane says it is a family-run company, in business since 1936, that delivers oil, diesel and propane to commercial and residential customers in the Waterbury area.

A 2024 customer said that after checking the tank on a Sunday at 10 degrees, oil was delivered within the hour of their call, with no extra fee for Sunday delivery. A 2024 customer, new to the company, said they called at the last minute and the company was there first thing the next morning. A 2024 customer said the company had delivered the same day on occasions when they needed it, and that the delivery personnel dealt with a steep driveway and hills at their home. A 2025 customer said they had an emergency situation and the company came through.

A 2024 customer said they told the company not to deliver, oil was delivered anyway, and they had to pay for it. A 2024 customer said they called on a Wednesday, were told delivery would come the next Tuesday, and that the delivery still had not come after a second scheduled Tuesday. A 2023 customer said a scheduled delivery never came, an emergency call got no response, and they waited 72 hours with no oil and no heat.

**Strengths:**
- Sunday delivery — a 2024 customer got oil within the hour of calling
- Next-morning delivery — a 2024 first-time customer was served first thing
- Steep driveway access — a 2024 customer said drivers handled the hills

**Concerns:**
- Unwanted delivery — a 2024 customer said they were billed after declining
- Missed delivery dates — a 2024 customer was skipped on two scheduled Tuesdays
- No-heat wait — a 2023 customer waited 72 hours after a missed delivery

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it is a family-run company in business since 1936 that delivers oil, diesel and propane to commercial and residential customers in the Waterbury area _(confidence: medium)_
  - [Official Website](http://bestoilandpropane.com) — “About (self-reported, verbatim): Since 1936, Best Oil and Propane is a family run company that has become one of the top Heating Oil Supplie…”
- A 2024 customer said oil was delivered within the hour of a Sunday call, with no extra Sunday fee _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURObVotUDlnRRAB!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgIDNmZ-P9gE%7C%7C?hl=en-US) — “5★ No extra fees for Sunday delivery!
My mistake for checking the tank on Sunday with the temperature at 10 degrees.
Delivered within the ho…”
- A 2024 first-time customer said a last-minute call was answered first thing the next morning _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEXzdYX2l3RRAB!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgICD_7X_iwE%7C%7C?hl=en-US) — “5★ Im a first time customer of Best Oil, i called them last minute yesterday and they were here first thing in this morning. They have pheno…”
- A 2024 customer said the company had delivered the same day when they needed it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0LVA3UWR3EAE!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgIDt-P7Qdw%7C%7C?hl=en-US) — “5★ Best oil has never failed me and has even been kind enough to deliver the same day on occasions when I've desperately needed it. Delivery…”
- A 2024 customer said oil was delivered after they told the company not to deliver, and they had to pay for it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYenZmSEx3EAE!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgICXzvfHLw%7C%7C?hl=en-US) — “1★ I will neverrrrrrrrr use them everrrrrrrrr again. Horrible customer service i told them not to deliver, and they still did. Said the driv…”
- A 2024 customer said a scheduled delivery was missed twice _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYeG9EOEl3EAE!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgICXxoD8Iw%7C%7C?hl=en-US) — “1★ Called on a Wednesday for delivery was told they would deliver next Tuesday, next Tuesday came and went, no delivery I decided to give it…”
- A 2023 customer said a missed delivery left them 72 hours with no oil and no heat _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSbklmbHB3RRAB!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgICRnIflpwE%7C%7C?hl=en-US) — “1★ Ordered oil, no show/no call on date of scheduled delivery. Advised to call back if emergency which I did, never received a response. As …”
- 4.3 stars from 76 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Best%20Oil&query_place_id=ChIJ3zxTdlzB54kRW9Dth6Ritqk) — “Google: 4.3★ from 76 ratings”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQcm9lUVhnEAE!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgIDProeQXg%7C%7C?hl=en-US) — “5★ Fast and professional service.  They've been our oil provider for almost 10years now.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR0LVA3UWR3EAE!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgIDt-P7Qdw%7C%7C?hl=en-US) — “5★ Best oil has never failed me and has even been kind enough to deliver the same day on occasions when I've desperately needed it. Delivery…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURObVotUDlnRRAB!2m1!1s0x0:0xa9b662a487edd05b!3m1!1s2@1:CIHM0ogKEICAgIDNmZ-P9gE%7C%7C?hl=en-US) — “5★ No extra fees for Sunday delivery!
My mistake for checking the tank on Sunday with the temperature at 10 degrees.
Delivered within the ho…”
  - [Official Website](http://bestoilandpropane.com) — “About (self-reported, verbatim): Since 1936, Best Oil and Propane is a family run company that has become one of the top Heating Oil Supplie…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Best%20Oil&query_place_id=ChIJ3zxTdlzB54kRW9Dth6Ritqk): 4.3★ from 76 ratings
- [Official Website](http://bestoilandpropane.com): 90 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Best%20Oil&query_place_id=ChIJ3zxTdlzB54kRW9Dth6Ritqk): Listed on this source
- [Local News](https://www.forbes.com/sites/forbes-personal-shopper/article/best-oil-cleansers/): Listed on this source
- [Reddit](https://www.reddit.com/r/MechanicAdvice/comments/1dmuabx/whats_the_best_oil_brand/): 0 community mentions discussing this business

## Recent reviews

- **5/5 · Google Reviews · Ross Carley · 2026-02-26**: Fast service pleasant to deal with and truly the best price. Driver was really a truly nice guy
- **5/5 · Google Reviews · Th · 2025-12-29**: I had an emergency situation and they have always come through. Very reliable and you can count on them !!
- **1/5 · Google Reviews · Mitchell WildFlame · 2025-08-07**: One of the trucks has a trump sticker on the trailer, why operate and live in a democrat state? Get out of connecticut!
- **5/5 · Google Reviews · Dianna Haywood · 2025-02-18**: Services right on time especially when it's cold outside
- **5/5 · Google Reviews · zosblackdenali · 2024-12-02**: Fast and professional service.  They've been our oil provider for almost 10years now.
- **1/5 · Google Reviews · dylan obrien · 2024-11-26**: Extremely overpriced price parts and labor .. will never use them again.
- **1/5 · Google Reviews · Sanique · 2024-10-16**: I will neverrrrrrrrr use them everrrrrrrrr again. Horrible customer service i told them not to deliver, and they still did. Said the driver already delivered, which was not true because i have cameras all over my property. And have the nerves to say theres nothing they can do. So i had to pay for oi…
- **1/5 · Google Reviews · Margie Hebert · 2024-10-16**: Called on a Wednesday for delivery was told they would deliver next Tuesday, next Tuesday came and went, no delivery I decided to give it another day or so, they never showed so I called the following Monday and was told I was scheduled for Tuesday, guess what Tuesday came and went still no delivery…
- **5/5 · Google Reviews · Kathleen Goslee · 2024-08-10**: Great Company,Fast and efficient!!! 👍
- **5/5 · Google Reviews · Arton Beqiri · 2024-04-04**: Im a first time customer of Best Oil, i called them last minute yesterday and they were here first thing in this morning. They have phenomenal customer service, i highly recommend them over anyone. Thank you again to Mike and Best Oil staff you guys are the best!

---

Data freshness: last scanned 2026-10-08T19:46:26.805Z.
Cite as: Best Oil — Tavlee (https://tavlee.com/contractor/best-oil-waterbury)
Source: https://tavlee.com/contractor/best-oil-waterbury

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