# Big Bear Home Care Services **Trade:** Handyman · **Address:** 441 Main St 3rd Floor, Melrose, MA 02176, USA · **Phone:** (833) 687-2327 · **Website:** https://www.bigbearhomecareservices.com/ · **Languages:** English **Rating: 3.4/5** (medium confidence) — from 7 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Big Bear Home Care Services runs a subscription model rather than one-off jobs — a dedicated 'Home Care Partner' (reviewers most often name Patrick) who works through a running list of house tasks on a recurring visit schedule, starting with a free home inspection that flags what needs attention. Reviewers who signed up describe real range: in a February 2025 review, a nearly year-long subscriber lists deck refinishing, repainting exterior trim, installing a drywall section and railing along the basement stairs, repairing fridge-leak damage, and helping vet roofing contractors after snow damage. Other 2024–2025 reviews describe patched wall holes, a wall built to close off an interior doorway, a broken glass door pane fixed instead of replaced, and a persistent rodent problem solved after other specialists had failed at it. All 7 Google reviews on file are five stars, running from mid-2024 through early 2025. The one thing worth checking directly is whether Big Bear is still operating: its BBB profile, current as of mid-2026, carries an alert that the business is known or suspected to be out of business, even though the reviews on file are glowing and BBB records zero complaints against it. If it's confirmed active, the subscription model is a good fit for anyone who wants an ongoing point of contact for a running list of house projects rather than hunting for a new contractor each time; if not, it's worth having a backup plan. **Strengths:** - Subscription model — recurring visits from a dedicated home-care partner - Broad project range — decks, trim, drywall, pest issues, leak damage - Free home inspection — detailed report used to prioritize work **Concerns:** - Possible closure — BBB carries an alert the business may be out of business **Where sources disagree:** - Google reviews through early 2025 are uniformly glowing, while BBB's mid-2026 profile flags the business as possibly out of business — the two sources disagree on current status. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - BBB carries an out-of-business alert (known or suspected) as of mid-2026 — a status the review record can't capture, so the read moved below the review-only anchor to reflect that uncertainty _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/melrose/profile/home-maintenance/big-bear-home-care-services-inc-0021-561119) — “BBB profile for Big Bear Home Care Services, Inc. (Melrose, MA): NOT BBB accredited, Not Rated, and carries a BBB alert that the business is…” - Subscription model delivers steady multi-project help across a wide range of tasks _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnc2NDZFh3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMDgscCdXw%7C%7C?hl=en) — “5★ Very satisfied with the experience working with Big Bear team! We’ve been working with them for almost a year as monthly subscribers, an…” - Solved a persistent rodent problem after other specialists had failed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeXZLcGlnRRAB!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMCAyvKpigE%7C%7C?hl=en) — “5★ Big Bear Home Care Services has ben wonderful. They have fixed a lot of annoying problems in my house that I had been living with for a l…” - Free home inspection with a detailed report to prioritize work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcXFLZEx3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgICLqqKdLw%7C%7C?hl=en) — “5★ I was pretty reluctant to sign up for a home maintenance service, but we have so many projects piling up, and with work and two young kid…” - BBB profile carries an alert the business may be closed as of mid-2026 _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/melrose/profile/home-maintenance/big-bear-home-care-services-inc-0021-561119) — “BBB profile for Big Bear Home Care Services, Inc. (Melrose, MA): NOT BBB accredited, Not Rated, and carries a BBB alert that the business is…” - Google shows a 5-star average across 7 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=9623407904793432071&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 7 ratings” - BBB records zero complaints against the business _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/melrose/profile/home-maintenance/big-bear-home-care-services-inc-0021-561119) — “0 complaint(s) on file (count only)” - Specializes in Handyman _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURncDZpTFBBEAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMDgp6iLPA%7C%7C?hl=en) — “5★ Big Bear has been a life saver! They helped us do projects around the house that had been piling up...until we desperately needed them do…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeXZLcGlnRRAB!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMCAyvKpigE%7C%7C?hl=en) — “5★ Big Bear Home Care Services has ben wonderful. They have fixed a lot of annoying problems in my house that I had been living with for a l…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3cEpUaWpBRRAB!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgIC7pJTijAE%7C%7C?hl=en) — “5★ I signed up for Big Bear a few months ago and have already knocked many home tasks off our list! You have a dedicated handy person and yo…” - Also offers Carpentry _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnc2NDZFh3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMDgscCdXw%7C%7C?hl=en) — “5★ Very satisfied with the experience working with Big Bear team! We’ve been working with them for almost a year as monthly subscribers, an…” - Also offers Specialty Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnc2NDZFh3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMDgscCdXw%7C%7C?hl=en) — “5★ Very satisfied with the experience working with Big Bear team! We’ve been working with them for almost a year as monthly subscribers, an…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3cEpUaWpBRRAB!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgIC7pJTijAE%7C%7C?hl=en) — “5★ I signed up for Big Bear a few months ago and have already knocked many home tasks off our list! You have a dedicated handy person and yo…” - Also offers Pest Control _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBeXZLcGlnRRAB!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMCAyvKpigE%7C%7C?hl=en) — “5★ Big Bear Home Care Services has ben wonderful. They have fixed a lot of annoying problems in my house that I had been living with for a l…” - Also offers Home Inspection _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMcXFLZEx3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgICLqqKdLw%7C%7C?hl=en) — “5★ I was pretty reluctant to sign up for a home maintenance service, but we have so many projects piling up, and with work and two young kid…” - Also offers Remediation Services _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnc2NDZFh3EAE!2m1!1s0x0:0x858d36809de61007!3m1!1s2@1:CIHM0ogKEICAgMDgscCdXw%7C%7C?hl=en) — “5★ Very satisfied with the experience working with Big Bear team! We’ve been working with them for almost a year as monthly subscribers, an…” ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Big%20Bear%20Home%20Care%20Services&query_place_id=ChIJEx-dN9eu4IoRBxDmnYA2jYU): 5.0★ from 7 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Big%20Bear%20Home%20Care%20Services&query_place_id=ChIJEx-dN9eu4IoRBxDmnYA2jYU): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/melrose/profile/home-maintenance/big-bear-home-care-services-inc-0021-561119): Listed on this source - [Exa](https://local.yahoo.com/info-236509710-big-bear-home-care-services-inc-melrose/): 4 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Michelle Anderson · 2025-02-28**: Big Bear has been a life saver! They helped us do projects around the house that had been piling up...until we desperately needed them done before a baby arrived. Ever since, they've been amazing with regular maintenance that we just don't have the time or expertise to handle. Grateful for them and … - **5/5 · Google Reviews · Shannon Argueta · 2025-02-25**: Very satisfied with the experience working with Big Bear team! We’ve been working with them for almost a year as monthly subscribers, and it has been such a huge help coordinating and knocking out big and small projects around the house. They have taken care of a number of different projects, for … - **5/5 · Google Reviews · Matthew Uzenski · 2025-02-12**: As a parent of young children, it has hard to find time to do all of the house projects that I would like to do. Big Bear Home Care Service has been perfect for me as a busy parent on the go. When my son accidentally broke one of the glass panes on the door into our vestibule, I was certain I was go… - **5/5 · Google Reviews · Carol Zuckerman · 2025-01-30**: Big Bear Home Care Services has ben wonderful. They have fixed a lot of annoying problems in my house that I had been living with for a long time, and are always easy to deal with and always professional. Recently I had a persistent and frustrating problem with rodents that several specialized con… - **5/5 · Google Reviews · Sarah Ingison · 2024-08-12**: Big Bear is the best! Having a trusted and knowledgeable partner to help me tackle all my house projects, big and small, has been such a life saver. Patrick’s work is top notch and the flexibility and accessibility has allowed me to get more projects done in a few months than I have in years. Highly… - **5/5 · Google Reviews · Katherine Aronson-Ensign · 2024-08-12**: I signed up for Big Bear a few months ago and have already knocked many home tasks off our list! You have a dedicated handy person and you can tailor their time to meet your home needs. They provide routine maintenance so that small issues don’t become major ones. Patrick patched many holes in our w… - **5/5 · Google Reviews · Rosanna Zuckerman · 2024-06-17**: I was pretty reluctant to sign up for a home maintenance service, but we have so many projects piling up, and with work and two young kids, we just couldn't keep up. So, we decided to give Big Bear Home Care Services a try, and I'm so glad we did! The free home inspection was fantastic. The report … --- Data freshness: last scanned 2026-07-05T13:03:14.837Z. Cite as: Big Bear Home Care Services — Tavlee (https://tavlee.com/contractor/big-bear-home-care-services-melrose) Source: https://tavlee.com/contractor/big-bear-home-care-services-melrose