# Bill Shea's Replacement Countertops **Trade:** Specialty Services · **Address:** 11 Lebanon St, Quincy, MA 02169, USA · **Phone:** (617) 404-1703 · **Website:** http://www.billsheas.com/ · **Languages:** English **Rating: 3.7/5** (medium confidence) — from 17 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 88% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read Bill Shea's Replacement Countertops is a Quincy fixture that's been fabricating and installing countertops since 1952, and the written record — thin by review count but running back to 2007 — reads like a business that's been doing the same specific job for a long time: measuring, fabricating and installing Corian and stone counters, with staff names (Doreen, Jeanine, Joanne) recurring across more than a decade of reviews. The strongest accounts describe a clear process — a written quote, a detailed installation schedule, and precise measuring that leaves everything fitting on the first try. In a 2021 review, a customer describes a full studs-out renovation of two bathrooms with walk-in Corian showers, coordinated by a staff member named Jeanine who communicated the weekly plan in advance. One customer describes coming back for a second project years apart, still finding the team easy to work with on a budget. The record isn't spotless. In a 2014 review, a customer describes a Corian surface issue the installer's advice didn't fix; when the customer called the owner directly, the suggested remedies (soap and water, then Windex) also failed, and the owner reportedly stopped responding to further calls. A separate 2009 review describes a billing dispute — the customer measured 23 square feet but was charged for 38, and says edge, drain-tray and backsplash options were never shown. Its Better Business Bureau profile confirms the business (established 1952, with 25 employees) but shows it isn't BBB-accredited and carries no BBB rating. For a straightforward countertop replacement or a Corian shower conversion, Bill Shea's has a long history to show for it — worth confirming your measurements and getting the quote itemized in writing before work begins, given the older billing dispute on record. **Strengths:** - Repeat customers — a 2026 review describes a second project years apart - Clear process — written quote followed by a detailed installation schedule - Full studs-out remodel — walk-in Corian showers coordinated week by week - Fast service call — resolved a counter issue within hours of a call **Concerns:** - Unresolved surface issue — a 2014 review says the owner stopped responding - Billing dispute — a 2009 review cites charged square footage above measured ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Business established in 1952 with 25 employees per its BBB profile _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/quincy/profile/kitchen-cabinets-and-equipment/bill-sheas-replacement-countertops-0021-76439) — “BBB profile confirms the business (est. 1952, 25 employees) but shows it is NOT BBB Accredited and has no BBB rating or reviews on the page.” - Repeat customers — one 2026 review describes a second project years apart _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxTFlVcFZRV0pXWVV0cmRHYzRVa3hYWTFaYWNuYxAB!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CAIQACodChtycF9oOk1LYUpVQWJWYUtrdGc4UkxXY1Zacnc%7C%7C?hl=en) — “5★ This is the second project I've worked on with these guys. Doreen has been great and very easy to work with. They'll work with your budge…” - Clear process — written quotes followed by a detailed installation schedule _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNWNuRTBUbTB5WVhwbU1HMXVZamgyUVdOWlNFRRAB!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CAIQACodChtycF9oOll5cnE0Tm0yYXpmMG1uYjh2QWNZSEE%7C%7C?hl=en) — “5★ Shea’s made things easy. I explained what I wanted. Shortly thereafter they gave me the written quote. Once we agreed on a start date the…” - Full studs-out bathroom renovation with walk-in Corian showers, coordinated in advance _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHa09Pb2ZnEAE!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CIHM0ogKEICAgICGkOOofg%7C%7C?hl=en) — “5★ We recently had both our bathrooms remodeled with the installation of walk in Corian showers done by Bills team. We couldn’t be happier. …” - Same-day service call resolved a counter issue within hours _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/houghs-neck/bill-sheas-replacement-countertops-reviews-156391458.htm) — “5★ I call Bill Shea's at 9:30 this morning, explained my problem and he asked if 2:00 would work for me... after two hours of hard work, the…” - A 2014 review describes an unresolved Corian surface issue and the owner going unresponsive _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/houghs-neck/bill-sheas-replacement-countertops-reviews-156391458.htm) — “1★ I talked to the installer and he said the marks would clear if I just washed with soap and water it each day for the next week... Washing…” - A 2009 review describes a billing dispute over measured versus charged square footage _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/houghs-neck/bill-sheas-replacement-countertops-reviews-156391458.htm) — “4★ I used their website to get an online estimate, and it seemed to be a bit of a mirage. Several days went by and I didn't receive an estim…” - Google shows 4.3★ from 28 ratings; Angi shows 4.8★ from 28 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=5515614669255357781&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.3★ from 28 ratings” - [Angi](https://www.angi.com/companylist/us/ma/houghs-neck/bill-sheas-replacement-countertops-reviews-156391458.htm) — “Angi: 4.8★ from 28 ratings” - Countertop fabrication and installation, including Corian shower surrounds _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNWNuRTBUbTB5WVhwbU1HMXVZamgyUVdOWlNFRRAB!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CAIQACodChtycF9oOll5cnE0Tm0yYXpmMG1uYjh2QWNZSEE%7C%7C?hl=en) — “5★ Shea’s made things easy. I explained what I wanted. Shortly thereafter they gave me the written quote. Once we agreed on a start date the…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHa09Pb2ZnEAE!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CIHM0ogKEICAgICGkOOofg%7C%7C?hl=en) — “5★ We recently had both our bathrooms remodeled with the installation of walk in Corian showers done by Bills team. We couldn’t be happier. …” - Specializes in Specialty Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNWNuRTBUbTB5WVhwbU1HMXVZamgyUVdOWlNFRRAB!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CAIQACodChtycF9oOll5cnE0Tm0yYXpmMG1uYjh2QWNZSEE%7C%7C?hl=en) — “5★ Shea’s made things easy. I explained what I wanted. Shortly thereafter they gave me the written quote. Once we agreed on a start date the…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHa09Pb2ZnEAE!2m1!1s0x0:0x4c8b665196e63555!3m1!1s2@1:CIHM0ogKEICAgICGkOOofg%7C%7C?hl=en) — “5★ We recently had both our bathrooms remodeled with the installation of walk in Corian showers done by Bills team. We couldn’t be happier. …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Bill%20Shea's%20Replacement%20Countertops&query_place_id=ChIJpyo7kkFj44kRVTXmllFmi0w): 4.3★ from 28 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bill%20Shea's%20Replacement%20Countertops&query_place_id=ChIJpyo7kkFj44kRVTXmllFmi0w): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/quincy/profile/kitchen-cabinets-and-equipment/bill-sheas-replacement-countertops-0021-76439): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/houghs-neck/bill-sheas-replacement-countertops-reviews-156391458.htm): 4.8★ from 28 ratings - [Exa](https://www.checkbook.org/ma/quincy/countertop-suppliers/bill-shea-s/hvx40): 6 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Regina Paltis · 2026-06-12**: This is the second project I've worked on with these guys. Doreen has been great and very easy to work with. They'll work with your budget and have. A relatively quick turnaround time by industry standards. Definitely would recommend them! - **5/5 · Google Reviews · JH · 2026-04-10**: Shea’s made things easy. I explained what I wanted. Shortly thereafter they gave me the written quote. Once we agreed on a start date they sent me a detailed schedule. They renovated my kitchen and then about a year later my master bath. - **5/5 · Google Reviews · Colleen Power · 2025-12-12**: The folks at Bill Shea’s were wonderful! They were friendly, helpful and professional. Our kitchen looks so much better. Looking forward to seeing our new backsplash soon. - **5/5 · Google Reviews · Joshua T · 2023-07-26**: I’m a commercial truck driver and today I accidentally locked myself out of my truck the staff at this facility were so sweet to me and they went above and beyond with allowing me to use their phones and even made sure I stayed cool since it was a hot day they also gave me bottled water I’ll always … - **5/5 · Google Reviews · Diane Corbett · 2022-07-15**: Very professional from start to finish! The final product is beautiful! - **5/5 · Google Reviews · Jane Barta · 2021-10-17**: We recently had both our bathrooms remodeled with the installation of walk in Corian showers done by Bills team. We couldn’t be happier. We did a studs out renovation and the team coordinated by Jeanine at Bills was excellent. Every person was pleasant , professional and cleaned up each day. Jeanine… - **5/5 · Google Reviews · Jean Cormack · 2021-09-16**: First rate service from the advice to visit the office to see my selection in a larger sample (excellent advice) to the installation. The whole process was quick and I am very happy with my new counter! - **5/5 · Angi · Michael B. · 2015-05-01**: It was excellent. They did a very nice job. They came and measured everything. Everything fit perfectly. They also had a plumber come out to fix things. - **5/5 · Angi · Theresa K. · 2014-07-01**: Installation was smooth and professional. Every fit perfectly! The installers were so good! They cleaned up afterward, measured for the faucet to be an exact fit, and explained what cleaning products were best for the Corian. My kitchen looks beautiful!! - **1/5 · Angi · Cheryl D. · 2014-03-01**: I talked to the installer and he said the marks would clear if I just washed with soap and water it each day for the next week... Washing the counter tops did not help so I called Bill Shea. He repeated what the installer said and when I told him I had, he suggested windex. When that failed too, Bil… --- Data freshness: last scanned 2026-07-03T04:40:19.173Z. Cite as: Bill Shea's Replacement Countertops — Tavlee (https://tavlee.com/contractor/bill-shea-s-replacement-countertops-quincy) Source: https://tavlee.com/contractor/bill-shea-s-replacement-countertops-quincy