# Bite Back Bed Bug Removal of Boston

**Trade:** Pest Control · **Address:** 33 Ash Ave, Somerville, MA 02145, USA · **Phone:** (617) 655-6548 · **Website:** https://bitebackboston.com/ · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 8 reviews across 3 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Bite Back does one thing — bed bugs — and does it with heat instead of chemicals, a distinction the Somerville-based company (self-reported in business since 2011) leads with on its own site and that shows up in how reviewers describe it.

The clearest signal across its small but consistent review history is a kind of honesty that costs the company money: in a 2022 review, a customer described Bite Back turning down a job because their process wouldn't actually solve that customer's problem, explaining why in detail and pointing them to a different service instead. A more recent 2026 review tells a similar story — a building manager found what looked like bed bug evidence years after an initial treatment, sent photos, and was told it was old carpet beetle casings rather than a new infestation, with no charge for the call.

Other reviews, spanning 2021 through this year, describe the owner (Miles) as responsive, patient with anxious customers, and thorough about checking adjacent units in multi-unit buildings — recurring themes for a business that says it has treated hundreds of homes across Somerville, Cambridge, Boston, and Medford.

There's no negative review on file to weigh against that record. For anyone dealing with a suspected bed bug problem, or unsure if it even is one, this looks like a company worth calling before assuming the worst.

**Strengths:**
- Bed bug specialist — treats only bed bugs, with chemical-free heat
- Honest without a sale — declined a job it couldn't solve, referred out
- Accurate diagnosis — correctly ruled out bed bugs at no charge
- Multi-unit thoroughness — checked adjacent rental units for one customer

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Uses chemical-free, high-heat steam treatment exclusively for bed bugs _(confidence: high)_
  - [Official Website](https://bitebackboston.com) — “Bite Back Bed Bug Removal of Boston is a Somerville-based company specializing exclusively in chemical-free, high-heat steam bed bug extermi…”
- A 2022 review described the company declining a job it couldn't solve and recommending another service instead _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtMnMzbVJ3EAE!2m1!1s0x0:0xdd738dd8499e187b!3m1!1s2@1:CIHM0ogKEICAgIC-2s3mRw%7C%7C?hl=en) — “5★ Though they didn’t do the job they had informed me of what I was doing for my bed bug problem was not wrong but wouldn’t solve it and ins…”
- A 2026 review described the owner correctly identifying carpet beetle casings rather than bed bugs and not charging for the call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Sc1YwNWFiV1YwYVVsUVpsbzNlVjl2YURaSE5tYxAB!2m1!1s0x0:0xdd738dd8499e187b!3m1!1s2@1:CAIQACodChtycF9oOnRsV05abWV0aUlQZlo3eV9vaDZHNmc%7C%7C?hl=en) — “5★ Back in 2022, I was involved in organizing a check for all the units of our building both with Bite Back and with a dog sniffing company.…”
- A 2021 review described a thorough inspection across multiple units for one rental-property customer _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHalp6N25RRRAB!2m1!1s0x0:0xdd738dd8499e187b!3m1!1s2@1:CIHM0ogKEICAgIDGjZz7nQE%7C%7C?hl=en) — “5★ My elderly mom’s rental house called her to tell her they had bed bugs. She was freaked out. I called a bunch of places to get info and t…”
- The company self-reports operating since 2011 (15 years) and having treated hundreds of homes _(confidence: medium)_
  - [Official Website](https://bitebackboston.com) — “Company history (self-reported): In operation since 2011, having treated hundreds of homes.”
  - [Official Website](https://bitebackboston.com) — “Self-reported 15 years in business”
- States its service area as Somerville, Cambridge, Boston, and Medford _(confidence: medium)_
  - [Official Website](https://bitebackboston.com) — “Stated service area (self-reported): Somerville, Cambridge, Boston, Medford”
- Specializes in Pest Control _(confidence: high)_
  - [Official Website](https://bitebackboston.com) — “Bite Back Bed Bug Removal of Boston is a Somerville-based company specializing exclusively in chemical-free, high-heat steam bed bug extermi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYeVpiWW5nRRAB!2m1!1s0x0:0xdd738dd8499e187b!3m1!1s2@1:CIHM0ogKEICAgIDXyZbYngE%7C%7C?hl=en) — “5★ After several people who came out to figure out if I have bedbugs, I found Miles of Bite Back, who was by far the most knowledgeable of e…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bite%20Back%20Bed%20Bug%20Removal%20of%20Boston&query_place_id=ChIJP-Imjr1x44kRexieSdiNc90): 5.0★ from 14 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bite%20Back%20Bed%20Bug%20Removal%20of%20Boston&query_place_id=ChIJP-Imjr1x44kRexieSdiNc90): Listed on this source
- [Official Website](https://bitebackboston.com): 15 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Cameron Fischer · 2026-05-13**: Back in 2022, I was involved in organizing a check for all the units of our building both with Bite Back and with a dog sniffing company. What bugs we found, Bite Back treated.

Cut to this week. I found shell casing and (what I thought were) fecal droppings, and after a quick anxiety attack, I call…
- **5/5 · Google Reviews · Ben Michel · 2026-04-26**: Miles is an exceptionally helpful, kind, and professional individual and was incredibly easy to communicate and work with. He made the process as painless as possible and was also very fun to chat with.
- **5/5 · Google Reviews · Arlene Boyer · 2024-10-28**: After several people who came out to figure out if I have bedbugs, I found Miles of Bite Back, who was by far the most knowledgeable of everyone I've spoken with.  Bite Back only does bedbugs, which is reassuring.   He is honest and candid.  I have been a total wreck, and he helped alleviate a lot o…
- **5/5 · Google Reviews · Daniel Shao · 2024-04-27**: Miles was responsive and knowledgeable for all of our questions and needs. Highly recommend
- **5/5 · Google Reviews · Jeremiah Fizgerald · 2024-02-14**: Miles is extremely knowledgeable and easy to work with. I would certainly recommend these services to anyone.
- **5/5 · Google Reviews · Deej · 2023-11-20**: 10/10 service, professional badass and protector of mindpeace by slayin' these bugs & the game. Miles is awesome they r the best @ Bite Back 😁
- **5/5 · Google Reviews · Luke manhaes · 2022-11-01**: Though they didn’t do the job they had informed me of what I was doing for my bed bug problem was not wrong but wouldn’t solve it and instead of leaving it at that they explained why in great detail and even recommended a service that can help us more then regular pest control without them and be sl…
- **5/5 · Google Reviews · Lori Mackie Collins · 2021-12-05**: My elderly mom’s rental house called her to tell her they had bed bugs. She was freaked out. I called a bunch of places to get info and this was one of them. I spoke with Miles. He was so informative and calming. He put our fears to rest, and was so helpful. His prices were great and he was also rec…

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Data freshness: last scanned 2026-07-06T17:58:31.058Z.
Cite as: Bite Back Bed Bug Removal of Boston — Tavlee (https://tavlee.com/contractor/bite-back-bed-bug-removal-of-boston-somerville)
Source: https://tavlee.com/contractor/bite-back-bed-bug-removal-of-boston-somerville