# Blaisdell Plumbing and Heating

**Trade:** Plumbing · **Address:** 16 Proctor St, Salem, MA 01970, USA · **Phone:** (781) 631-7755 · **Website:** https://www.blaisdellplumbing.com/ · **Languages:** English

**Rating: 4.9/5** (high confidence) — from 481 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
99% of sentiment-scored reviews read net-positive. Last 6 months: 54 reviews, 0 negative.

## The honest read

Blaisdell Plumbing and Heating is a family-run Salem shop with an unusually large and consistent public record — 674 Google ratings at 5 stars, another 61 on Thumbtack at 4.9, and 481 total reviews going back to 2021. Owner Kyle Blaisdell holds an active Massachusetts master plumber license, and the team behind him — Connor, Matt, Dan, Ali, Anthony and others — shows up by name in review after review.

The most recent reviews, from this spring and early summer, keep hitting the same notes: technicians arrive on time, explain the work in plain terms, and quote pricing upfront before starting. Customers describe same-day fixes for pipe leaks, transparent estimates, and a subscription maintenance plan that bundles an annual plumbing and HVAC inspection.

The company's range goes well beyond basic plumbing. Reviewers describe heat pump and AC system diagnostics, furnace and boiler repairs, water heater and tankless installs, and smaller jobs like an outdoor spigot or a rusted washing-machine valve. In a late-2025 review, one customer described an emergency furnace replacement completed the Saturday morning after a call — the crew arrived with the new unit and space heaters to keep the house warm mid-install. In a 2023 review, another customer described a leaking pipe that had damaged a furnace's electrical control panel; the technician brought in an electrician and had it working again within hours. On Reddit, one r/SalemMA thread from late 2025 described a pipe that froze two winters running — Blaisdell fixed it both times, the second for free under its one-year workmanship warranty.

Not every account is glowing. A November 2025 review describes a caulking repair meant to stop a ceiling leak below a shower that didn't resolve the underlying problem — the customer reported new water stains afterward and said the plumber never found the root cause.

With hundreds of reviews spanning emergency furnace swaps, routine maintenance, and everything in between, Blaisdell is a strong call for both plumbing and heating work in the Salem area, especially older systems and complex diagnostics — though the caulking complaint above is worth keeping in mind on a leak-source job specifically.

**Strengths:**
- Emergency response — Saturday furnace swap in a cold snap
- Broad HVAC + plumbing — furnace, boiler, AC and water heaters
- Upfront pricing — quotes given before work starts

**Concerns:**
- Caulk fix fell short — a shower leak's root cause went unfound

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts master plumber license is active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 15886-PL-M verified active”
- Thumbtack shows a 4.9-star rating from 61 ratings _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/salem/affordable-plumbing-services/blaisdell-plumbing-heating/service/515011262382620700) — “Thumbtack: 4.9★ from 61 ratings”
- Completed an emergency Saturday furnace replacement, bringing space heaters to keep the house warm mid-install _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psMGMyNTNNbk00TUcxR1pISkdXQzEzVEV4d2FWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjl0c253MnM4MG1GZHJGWC13TExwaVE%7C%7C?hl=en) — “5★ Truly amazing on every level!!!
My superlatives & appreciation are beyond expression. I’m 70yrs old & needed an emergency furnace replace…”
- Brought in an electrician to fix a furnace control panel damaged by a leaking pipe, resolved within hours _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCaHNtZXZ3RRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgIDBhsmevwE%7C%7C?hl=en) — “5★ I was in the best hands with this company when I had no heat.
Dan very knowledgeable in his trade
I had a leaking pipe that water leaked …”
- Fixed a recurring frozen pipe twice, the second time free under a one-year workmanship warranty _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/SalemMA/comments/1ovnpwn/plumber/noppqos/) — “r/SalemMA — I had a pipe freeze two winters ago, and they came out to fix it. Then the same pipe froze again last winter, and they came back…”
- Quotes pricing upfront and offers an annual plumbing-and-HVAC maintenance plan _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaX05yemVnEAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgIDZ_Nrzeg%7C%7C?hl=en) — “5★ Always on time and always professional.  Service price is always quoted up front prior to any work.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqcklMSGZnEAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICjrILHfg%7C%7C?hl=en) — “5★ Great service. Always prompt, clean, and professional. I like the annual plan, which includes an annual plumbing and hvac inspection. Ver…”
- Installed two 40-gallon gas water heaters in a duplex within about three hours _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paS2NIcHFTRXRoWDJKWFFubG5hblEzWDNCUVJWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjZKcHpqSEthX2JXQnlnanQ3X3BQRVE%7C%7C?hl=en) — “5★ In a period of 3 hours the team from Blaisdell quoted and installed two 40 gallon gas water heaters in my duplex. Highly unlikely you can…”
- A caulking repair meant to stop a ceiling leak below a shower did not resolve the underlying problem _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kMmFtdG1iMjlWWjI1Vk5rNXNUR1Z3ZEVKMlEyYxAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOnd2amtmb29VZ25VNk5sTGVwdEJ2Q2c%7C%7C?hl=en) — “1★ Plumber caulked in front of shower as I had water marks on ceiling below. Now I have two wet stripes about 2 feet apart on the ceding bel…”
- furnace and boiler repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWbGU2S2FBEAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICVle6KaA%7C%7C?hl=en) — “5★ Great service as usual! Dan was prompt in his arrival and super knowledgeable on our air conditioning system and issues! We HIGHLY recomm…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psMGMyNTNNbk00TUcxR1pISkdXQzEzVEV4d2FWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjl0c253MnM4MG1GZHJGWC13TExwaVE%7C%7C?hl=en) — “5★ Truly amazing on every level!!!
My superlatives & appreciation are beyond expression. I’m 70yrs old & needed an emergency furnace replace…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCaHNtZXZ3RRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgIDBhsmevwE%7C%7C?hl=en) — “5★ I was in the best hands with this company when I had no heat.
Dan very knowledgeable in his trade
I had a leaking pipe that water leaked …”
- water heater installation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOeWZXdE9REAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICNyfWtOQ%7C%7C?hl=en) — “5★ Blaisdell plumbing & heating are the best! Checked my heat pump system & found problems a prior company that I had service the system nev…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paS2NIcHFTRXRoWDJKWFFubG5hblEzWDNCUVJWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjZKcHpqSEthX2JXQnlnanQ3X3BQRVE%7C%7C?hl=en) — “5★ In a period of 3 hours the team from Blaisdell quoted and installed two 40 gallon gas water heaters in my duplex. Highly unlikely you can…”
- AC system diagnostics _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOeWZXdE9REAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICNyfWtOQ%7C%7C?hl=en) — “5★ Blaisdell plumbing & heating are the best! Checked my heat pump system & found problems a prior company that I had service the system nev…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWbGU2S2FBEAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICVle6KaA%7C%7C?hl=en) — “5★ Great service as usual! Dan was prompt in his arrival and super knowledgeable on our air conditioning system and issues! We HIGHLY recomm…”
- emergency pipe repair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaTVVEbDNVRkIzZFd0cmRrZEplbkF6TUZkNWVrRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOlZMUDl3UFB3dWtrdkdJenAzMFd5ekE%7C%7C?hl=en) — “5★ So happy to get same day service for a pipe leak!  The two young men were polite and explained everything and very neat and cleaned up an…”
  - [reddit.com](https://www.reddit.com/r/SalemMA/comments/1ovnpwn/plumber/noppqos/) — “r/SalemMA — I had a pipe freeze two winters ago, and they came out to fix it. Then the same pipe froze again last winter, and they came back…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaTVVEbDNVRkIzZFd0cmRrZEplbkF6TUZkNWVrRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOlZMUDl3UFB3dWtrdkdJenAzMFd5ekE%7C%7C?hl=en) — “5★ So happy to get same day service for a pipe leak!  The two young men were polite and explained everything and very neat and cleaned up an…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xJeVZFVlZORVZyTm5GMFEzUnNUalJRZEVwdlVtYxAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOlIyVEVVNEVrNnF0Q3RsTjRQdEpvUmc%7C%7C?hl=en) — “5★ Changed a valve to my washing machine
All rusted
Great job”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkNWNIY3ljblpZUkZKMk5IZFVUblF3YVUxUGJsRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOkd5cHcycnZYRFJ2NHdUTnQwaU1PblE%7C%7C?hl=en) — “5★ Matt explained the entire process of installing a new outdoor spigot clearly and gave multiple options. Very thorough and efficient.”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWbGU2S2FBEAE!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CIHM0ogKEICAgICVle6KaA%7C%7C?hl=en) — “5★ Great service as usual! Dan was prompt in his arrival and super knowledgeable on our air conditioning system and issues! We HIGHLY recomm…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paS2NIcHFTRXRoWDJKWFFubG5hblEzWDNCUVJWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjZKcHpqSEthX2JXQnlnanQ3X3BQRVE%7C%7C?hl=en) — “5★ In a period of 3 hours the team from Blaisdell quoted and installed two 40 gallon gas water heaters in my duplex. Highly unlikely you can…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psMGMyNTNNbk00TUcxR1pISkdXQzEzVEV4d2FWRRAB!2m1!1s0x0:0xd22e2afa341f752!3m1!1s2@1:CAIQACodChtycF9oOjl0c253MnM4MG1GZHJGWC13TExwaVE%7C%7C?hl=en) — “5★ Truly amazing on every level!!!
My superlatives & appreciation are beyond expression. I’m 70yrs old & needed an emergency furnace replace…”

## License

Status: **active** (#15886-PL-M, plumber) — verified against the official MA state registry on 2026-07-01, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Blaisdell%20Plumbing%20and%20Heating&query_place_id=ChIJ6zqqbOMU44kRUvdBo6_iIg0): 5.0★ from 691 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Blaisdell%20Plumbing%20and%20Heating&query_place_id=ChIJ6zqqbOMU44kRUvdBo6_iIg0): Listed on this source
- [Official Website](https://www.blaisdellplumbing.com): Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/salem/affordable-plumbing-services/blaisdell-plumbing-heating/service/515011262382620700): 4.9★ from 61 ratings
- [Exa](https://massachusettsinspectors.com/business/ma/salem/blaisdell-plumbing-and-heating/): 4 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I had a pipe freeze two winters ago, and they came out to fix it. Then the same pipe froze again last winter, and they came back out to fix it for free. They have a 1 year warranty on their work, whic…” — u/peakfreak18 in r/SalemMA (2025-11-13) — https://www.reddit.com/r/SalemMA/comments/1ovnpwn/plumber/noppqos/
- “I use both Danny Wright and Blaisdell - both are responsive and excellent” — u/testaruda3398 in r/SalemMA (2025-11-13) — https://www.reddit.com/r/SalemMA/comments/1ovnpwn/plumber/nokanv2/
- “Blaisdell has been good to us in the past” — u/limepatagonia in r/SalemMA (2025-11-13) — https://www.reddit.com/r/SalemMA/comments/1ovnpwn/plumber/nok308v/
- “Had a solid experience with [Blaisdel Plumbing and Heating](https://www.blaisdellplumbing.com/).” — u/aredridel in r/SalemMA (2025-03-06) — https://www.reddit.com/r/SalemMA/comments/1j3e9ig/reputable_heat_pump_minisplit_installer/mg8y9d7/
- “Plumber-Blaisdell Plumbing & Heating” — u/LPmass in r/SalemMA (2024-07-24) — https://www.reddit.com/r/SalemMA/comments/1eaewtf/household_repair_drywall_window_electric_etc/lemrk6g/
- “Blaisdell has a little bit of an edge  for one property of mine as they are great at working with old furnace systems.” — u/shan80 in r/SalemMA (2024-07-02) — https://www.reddit.com/r/SalemMA/comments/1dt7mff/plumber_and_sewer_contractor_recommendations/lb7px74/

## Recent reviews

- **5/5 · Google Reviews · Simon Yates · 2026-06-30**: Conor was on-time, professional and fast. Great kid.
- **5/5 · Google Reviews · Barbara Hodges · 2026-06-30**: Excellent
- **5/5 · Google Reviews · Ann Ryder · 2026-06-26**: Wonderfully responsive -- even though it was the weekend.  Very clear and direct about necessary repairs.
- **5/5 · Google Reviews · Joe · 2026-06-23**: Fantastic work at a fair price as always. Matt is great to work with. Use their services for all of our heating and plumbing needs.
- **5/5 · Google Reviews · Donna Griggs · 2026-06-20**: On time, friendly, informative.  Prices were reasonable.  I highly recommend this company.
- **5/5 · Google Reviews · Susan Kalloch · 2026-06-17**: On time, pleasant and got right to work. He explained what I could do in the future to avoid a clogged toilet , raised the water level and adjusted the flush. I would recommend them highly.
- **5/5 · Google Reviews · Dale Carty · 2026-06-12**: Very professional worker.  Explained everything to my wife.  Very courteous and respectful.  Great worker.  Took time to explain what he did and did great work.
- **5/5 · Google Reviews · jean monahan · 2026-06-11**: The work I had done in the kitchen was excellent, detailed and on time.
- **5/5 · Google Reviews · Vallapa Ryan · 2026-06-08**: Quick and friendly service, done with great care and attention to detail. Highly recommend!
- **5/5 · Google Reviews · Nancy Cataldo · 2026-06-08**: quality service.   Depenable.  The technician, Connor, is extremely knowledgeable.

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Data freshness: last scanned 2026-07-01T21:44:53.025Z.
Cite as: Blaisdell Plumbing and Heating — Tavlee (https://tavlee.com/contractor/blaisdell-plumbing-and-heating-salem)
Source: https://tavlee.com/contractor/blaisdell-plumbing-and-heating-salem