# Blueowl Plumbing

**Trade:** Plumbing · **Phone:** (978) 693-3231 · **Website:** https://www.callblueowl.com/ · **Languages:** English

**Rating: 2.6/5** (medium confidence) — from 21 reviews across 7 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Blue Owl Plumbing is a family-owned plumbing, drain and heating business serving Marlborough and nearby Massachusetts towns. The company says Tony runs it with his family and advertises 30 years of experience; business profiles list six or seven years in business, so those figures may describe different things. The website lists plumbing, drain and sewer work, gas heating and water heaters, and says service is available 24 hours Monday through Saturday.

Customers described specific jobs in older reviews. In a 2022 Angi review, a homeowner said Tony and Josh arrived within an hour and a half to fit a washing-machine pan and drain, then described the work as responsive. A 2021 Thumbtack reviewer said the crew came the next morning, found basement leaks and damaged pipes, and repaired them. Other 2021 comments described a shower-fixture rebuild that cost about half as much as replacement, water-filtration work, and a bathroom-sink drain cleared the same day. Those accounts speak to communication and completed repairs, but they date from 2021 and 2022.

One 2024 reviewer raised a clear pricing concern: they received an $1,800 estimate for a routine job and cited two other estimates of $600 and $865. That is one reviewer’s account, not a comparison across multiple customers, but it is specific enough to ask for a written, itemized estimate and a second quote before authorizing non-emergency work.

The platform ratings are mixed: Google shows five stars from nine ratings, Angi and HomeAdvisor each show 4.2 from five, and Thumbtack shows five from 13. For a plumbing or drain problem, the older customer accounts describe concrete repairs; confirm the current scope, price and timing with the company before booking.

**Strengths:**
- Fast arrival — a 2022 reviewer reported a visit within an hour and a half
- Repair options — a 2021 reviewer described rebuilding a shower fixture at lower cost
- Clear updates — a 2021 reviewer praised communication during a pipe repair

**Concerns:**
- Estimate comparisons — one 2024 reviewer cited an $1,800 bid versus two lower quotes

**Where sources disagree:**
- The company website advertises 30 years of experience, while BBB, Angi and Thumbtack list six or seven years in business.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Blue Owl says it is family-owned and that Tony runs the business with his family. _(confidence: high)_
  - [Official Website](https://www.callblueowl.com) — “Ownership (self-reported): Tony runs the business with his family.”
  - [Official Website](https://www.callblueowl.com) — “Stated ownership (self-reported): Family-owned”
- The company advertises 30 years of experience, while business profiles list six or seven years in business. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/heating-and-air-conditioning/blueowl-home-pros-0021-550118) — “BBB lists BlueOwl Home Pros at 225 Cedar Hill St in Marlborough, Massachusetts, with an A+ rating, no BBB accreditation, and six years in bu…”
  - [Official Website](https://www.callblueowl.com) — “Self-reported 30 years in business”
  - [Thumbtack](https://www.thumbtack.com/ma/marlborough/affordable-plumbing-services/blueowl-plumbing/service/436034297353568268) — “6 project(s) shown on Thumbtack”
- The website lists service towns including Marlborough, West Boylston, Worcester, and Shrewsbury. _(confidence: high)_
  - [Official Website](https://www.callblueowl.com) — “Stated service area (self-reported): Northborough, Southborough, Hudson, Marlborough, West Boylston, Paxton, Westborough, Barre, Hubbardston…”
- Blue Owl lists residential plumbing, drain and sewer work, heating, and water-heater services. _(confidence: high)_
  - [Official Website](https://www.callblueowl.com) — “Blue Owl Plumbing provides residential plumbing, heating, drain, and sewer services, including same-day service and service hours listed as …”
- A 2022 reviewer praised a responsive washing-machine pan and drain job, reporting arrival within an hour and a half. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/marlborough/blueowl-home-pros-reviews-1.htm) — “5★ A 2022 reviewer praised a responsive same-day washing-machine-pan and drain job.”
- A 2021 reviewer said the crew arrived the next morning, found basement leaks and bad pipes, and fixed them. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/marlborough/affordable-plumbing-services/blueowl-plumbing/service/436034297353568268) — “5★ Very responsive service. They came the following morning, found basement leaks and bad pipes, and fixed them. Would call again for plumbi…”
- One 2024 reviewer compared an $1,800 estimate with two estimates of $600 and $865 and advised getting multiple estimates. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/marlborough/blueowl-home-pros-reviews-1.htm) — “1★ A 2024 reviewer said prices increased and reported an $1,800 estimate compared with two lower estimates, advising customers to get multip…”
- Platform averages range from 4.2 stars from five ratings to five stars from nine or 13 ratings, depending on the site. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/marlborough/affordable-plumbing-services/blueowl-plumbing/service/436034297353568268) — “Thumbtack: 5.0★ from 13 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/marlborough/blueowl-home-pros-reviews-1.htm) — “Angi: 4.2★ from 5 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.BlueOwlHomePros.118104268.html) — “HomeAdvisor: 4.2★ from 5 ratings”
  - [Google](https://www.google.com/maps/search/?api=1&query=Blue%20Owl%20Plumbing&query_place_id=ChIJcV5864X544kReYbedCDq7CY) — “Google: 5★ from 9 ratings”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](https://www.callblueowl.com) — “Blue Owl Plumbing provides residential plumbing, heating, drain, and sewer services, including same-day service and service hours listed as …”
  - [Angi](https://www.angi.com/companylist/us/ma/marlborough/blueowl-home-pros-reviews-1.htm) — “Services offered (Angi): Water Heater Installation and Replacement, Water Heater Repair or Service, Well Pump Installation and Replacement, …”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/heating-and-air-conditioning/blueowl-home-pros-0021-550118) — “Services offered (Better Business Bureau): Heating and Air Conditioning”
  - [Official Website](https://www.callblueowl.com) — “Blue Owl Plumbing provides residential plumbing, heating, drain, and sewer services, including same-day service and service hours listed as …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Thumbtack](https://www.thumbtack.com/ma/marlborough/affordable-plumbing-services/blueowl-plumbing/service/436034297353568268): 5.0★ from 13 ratings
- [Angi](https://www.angi.com/companylist/us/ma/marlborough/blueowl-home-pros-reviews-1.htm): 4.2★ from 5 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.BlueOwlHomePros.118104268.html): 4.2★ from 5 ratings
- [Exa](https://business.worcesterchamber.org/list/member/blueowl-plumbing-36463.htm): 1 web mention across the open web (each linked to its source)
- [Google](https://www.google.com/maps/search/?api=1&query=Blueowl%20Plumbing&query_place_id=ChIJcV5864X544kReYbedCDq7CY): 5.0★ from 9 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/heating-and-air-conditioning/blueowl-home-pros-0021-550118): Listed on this source
- [Official Website](https://www.callblueowl.com): 30 yrs in business · Self-reported profile and service details

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “We are a local family owned and operated plumbing service business. Call us with any Plumbing, Heating, Or Drain Cleaning needs and we will be here to help!” — business.worcesterchamber.org — https://business.worcesterchamber.org/list/member/blueowl-plumbing-36463.htm

## Recent reviews

- **1/5 · HomeAdvisor · Stephenie Z. · 2024-08-01**: This USED to be my go to plumbing service. I used to get quality service at a fair price. Once a new plumber started showing up the prices increased. I was given an estimate of $1800 for a routine job. I got two other estimates for $600 and $865 by reputable local plumbers. I donâ t appreciate being…
- **1/5 · HomeAdvisor · Stephenie Z. · 2024-08-01**: A 2024 reviewer raised a pricing concern and advised getting multiple estimates.
- **1/5 · Angi · Stephenie Z. · 2024-08-01**: A 2024 reviewer said prices increased and reported an $1,800 estimate compared with two lower estimates, advising customers to get multiple estimates.
- **5/5 · Angi · Sheri W. · 2022-04-01**: Yes, I recommend this pro $440 UPGRADED WASHING MACHINE PAN AND DRAIN: Tony and his apprentice Josh were very responsive and did a great job. I was having a new washing machine installed and the pan under it was too small. The installers would not deal with it, so I did my best to get a plumber out …
- **5/5 · HomeAdvisor · Sheri W. · 2022-04-01**: A 2022 reviewer praised responsive same-day service.
- **5/5 · Angi · Sheri W. · 2022-04-01**: A 2022 reviewer praised a responsive same-day washing-machine-pan and drain job.
- **5/5 · Thumbtack · Gary k. · 2022-01-09**: Blue owl team was very professional and did the job on time with quality. They were always responsive and kept me upto date with progress. I'll surely consider them next time when the need arises.
- **5/5 · Angi · Rachel E. · 2021-12-01**: Yes, I recommend this pro Our bathroom sink was draining very slowly, so we called Blue Owl. The customer service representative was very nice and helpful, and was able to get us scheduled that day. Caleb showed up on time, and was able to unclog the drain quickly. We were very satisfied with the se…
- **5/5 · Angi · C. C. · 2021-12-01**: Yes, I recommend this pro My original water filtration system had to be replaced due to age. I hired Blue Owl Home Pros to perform the work. Blue Owl Home Pros are an excellent company. The members are knowledgable, efficient and caring about the quality of their work which was performed in a timely…
- **5/5 · Angi · DICK R. · 2021-12-01**: Yes, I recommend this pro $23,000 THEY CAME WHEN THEY SAID THEY WOULD, KEPT US INFORMED AS WE WORKED, ANSWERED OUR QUESTIONS , CLEANED UP AFTER SERVICE PERFORMED AND PROFESSIONAL AND FIXED THE PROBLEM. THEY HAVE OUR RECOMMENDATION

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Data freshness: last scanned 2026-09-12T04:52:25.543Z.
Cite as: Blueowl Plumbing — Tavlee (https://tavlee.com/contractor/blueowl-plumbing)
Source: https://tavlee.com/contractor/blueowl-plumbing