# Boston Carpet

**Trade:** Flooring · **Phone:** (781) 821-5800 · **Website:** https://bostoncarpetinc.com/ · **Languages:** English

**Rating: 3.2/5** (low confidence) — from 1 reviews across 7 sources.

## The honest read

Boston Carpet has been doing carpet work out of Canton for four decades — the company says it was founded by Ken Cokely in 1986 and has stayed family-owned and operated ever since, specializing in custom carpet installation, stair runners, and rug work for homeowners, designers, and property managers around New England.

The clearest sign of staying power is a long-tenured client: a Google reviewer described working with the company for 20-plus years, calling the work quality, value, and responsiveness top-tier in a 2023 review. That's not a wide sample — just a couple of Google ratings on file — but a two-decade relationship says more about consistency than a stack of one-off five-star ratings would. The company also turned up in a 2019 trade-press piece where owner Ken Cokely spoke to a supplier's reliability, another small marker of long-standing presence in the trade.

Its BBB profile is clean — an A+ rating with no complaints listed — though the business isn't BBB-accredited. One thing worth asking about: BuildZoom shows a Rhode Island contractor license under the company's name that lapsed back in January 2020. Massachusetts doesn't require a state license for floor-covering-only work, so this doesn't affect their standing at home, but it's an unresolved piece of their record.

With so little written feedback to go on, the safest move is to ask for a couple of recent references directly — the long-standing relationship on file is a good sign, but there isn't much public review history yet to confirm it's the norm.

**Strengths:**
- Long client relationship — a 20-year customer praised the work in 2023
- Clean BBB record — A+ rating with no complaints on file

**Concerns:**
- Rhode Island license lapsed — BuildZoom shows it expired in 2020
- Thin review base — only two Google ratings on file

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Family owned and operated since its founding by Ken Cokely in 1986 _(confidence: medium)_
  - [Official Website](https://bostoncarpetinc.com) — “Boston Carpet, Inc. is a family-owned carpet installation and workroom business in Canton, MA, operating since 1986 and specializing in high…”
  - [Official Website](https://bostoncarpetinc.com) — “Company history (self-reported): Founded by Ken Cokely in 1986; family owned and operated since.”
  - [Official Website](https://bostoncarpetinc.com) — “Ownership (self-reported): Family owned and operated since 1986, founded by Ken Cokely.”
  - [Official Website](https://bostoncarpetinc.com) — “Stated ownership (self-reported): Family-owned”
  - [Official Website](https://bostoncarpetinc.com) — “Self-reported 40 years in business”
- A client who has worked with the company for 20+ years called their carpet work, value, and responsiveness top-tier in a 2023 review _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGNE9QUkdREAE!2m1!1s0x0:0x1242dd1aba464a20!3m1!1s2@1:CIHM0ogKEICAgICF4OPRGQ%7C%7C?hl=en) — “5★ Boston Carpet is an exceptional carpet installation company! We have worked with them for 20+ years and their work quality, value, profes…”
- BBB gives Boston Carpet an A+ rating with no complaints or negative reviews listed, though the business is not BBB-accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/new-carpet/boston-carpet-inc-0021-23081) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/new-carpet/boston-carpet-inc-0021-23081) — “BBB profile for Boston Carpet, Inc. in Canton, MA shows a non-accredited business with an A+ BBB rating, 40 years in business (established/i…”
- BuildZoom lists a Rhode Island flooring contractor license for the company that shows as inactive, expired in January 2020 _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/boston-carpet-inc) — “Licence listed on BuildZoom: Flooring Contractor License #41635 (Rhode Island Contractors' Registration and Licensing Board, Residential And…”
- Specializes in custom, high-end carpet installation, stair runners, and area rug work for homeowners, designers, and property managers _(confidence: high)_
  - [Official Website](https://bostoncarpetinc.com) — “Boston Carpet, Inc. is a family-owned carpet installation and workroom business in Canton, MA, operating since 1986 and specializing in high…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/new-carpet/boston-carpet-inc-0021-23081) — “Services offered (Better Business Bureau): Carpeting, Vinyl tile and tiles, Sale and installation of orientals”
- Google shows a 5-star rating from two ratings on file _(confidence: low)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Boston%20Carpet&query_place_id=ChIJPeUmv2eB5IkRIEpGuhrdQhI) — “Google: 5★ from 2 ratings”
- Specializes in Flooring _(confidence: high)_
  - [Official Website](https://bostoncarpetinc.com) — “Boston Carpet, Inc. is a family-owned carpet installation and workroom business in Canton, MA, operating since 1986 and specializing in high…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/new-carpet/boston-carpet-inc-0021-23081) — “Services offered (Better Business Bureau): Carpeting, Vinyl tile and tiles, Sale and installation of orientals”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Yelp](https://www.yelp.com/biz/boston-carpet-canton-3): Listed on this source
- [Official Website](https://bostoncarpetinc.com): 40 yrs in business · Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=Boston%20Carpet&query_place_id=ChIJPeUmv2eB5IkRIEpGuhrdQhI): 5.0★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Boston%20Carpet&query_place_id=ChIJPeUmv2eB5IkRIEpGuhrdQhI): Listed on this source
- [Exa](https://www.fcnews.net/2019/04/distributor-markets-nrf-hosts-scores-of-retail-partners-at-nefm/): 1 web mention across the open web (each linked to its source)
- [Better Business Bureau](https://www.bbb.org/us/ma/canton/profile/new-carpet/boston-carpet-inc-0021-23081): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/boston-carpet-inc): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “And Ken Cokely, Boston Carpet, Canton, Mass., cited NRF’s reliability.” — fcnews.net (2019-04-08) — https://www.fcnews.net/2019/04/distributor-markets-nrf-hosts-scores-of-retail-partners-at-nefm/

## Recent reviews

- **5/5 · Google Reviews · JOHN STEFANON DESIGN · 2023-10-27**: Boston Carpet is an exceptional carpet installation company! We have worked with them for 20+ years and their work quality, value, professionalism, and responsiveness are unparalleled.

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Data freshness: last scanned 2026-09-08T07:55:31.863Z.
Cite as: Boston Carpet — Tavlee (https://tavlee.com/contractor/boston-carpet)
Source: https://tavlee.com/contractor/boston-carpet