# Boston Closet Company

**Trade:** Carpentry · **Address:** 229 Lowell St, Somerville, MA 02144, USA · **Phone:** (617) 628-1150 · **Website:** https://www.bostoncloset.com/ · **Languages:** English

**Rating: 4.5/5** (high confidence) — from 121 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
99% of sentiment-scored reviews read net-positive. Last 6 months: 17 reviews, 0 negative.

## The honest read

Boston Closet Company, based in Somerville, designs and builds custom closets, built-ins, and Murphy beds for homes and condos across the Boston area — and it backs that up with a 4.8-star average across 139 Google ratings and a Better Business Bureau A+ grade.

The recurring theme in recent reviews is how fast and personal the process feels. One homeowner had a valet rod and extra hanging rods worked into their design alongside standard shelving; another had a bookshelf and entertainment-center project handled quickly and efficiently. Designers get named again and again — Ellen, Samantha, Bob — for going back and forth on a design until it's right, and installs typically wrap in a matter of hours once the plans are set. The company makes its own cabinetry at a local facility rather than buying it in, which shows up in reviews praising fit and finish. Customers who've used them for more than one home say the price and install held up the second time around too.

The reviews go back to 2022, and with 121 on file across five sources it reads as a well-established local shop rather than a newcomer — the recent wave keeps the same tone as the fuller history: responsive designers, quick turnarounds, and results customers describe as functional as well as good-looking.

Not every job has gone this smoothly: in a December 2025 review, a homeowner described being promised a 3D design rendering by a set date, confirming that date directly with the company, then hearing nothing for over a week with no design delivered. It's an outlier in an otherwise consistent run of five-star reports, but a fair thing to ask about if your project needs several rounds of revisions.

For a straightforward closet, pantry, or built-in project, expect a measure-and-design visit followed by an install usually done within a day — and it's worth locking in a firm delivery date up front given that one account of the process stalling.

**Strengths:**
- Google rating — 4.8★ across 139 reviews
- BBB grade — A+ on file
- In-house cabinetry — made locally, not outsourced
- Repeat business — customers return for later homes and projects
- Responsive design — reviewers cite quick, thorough revisions

**Concerns:**
- Design delays — a December 2025 review described a stalled rendering and no follow-up

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.8-star average across 139 Google reviews _(confidence: high)_
  - [Google](https://maps.google.com/?cid=11401261400429502451&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 139 ratings”
- A+ Better Business Bureau grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/home-improvement/boston-closet-company-0021-78834) — “Better Business Bureau grade: A+”
- Makes its cabinetry locally at its own facility rather than outsourcing it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQ2JXeHFNM05ZTTB0V2RqWnpNRUpHYjNwWWFsRRAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOkFCbWxqM3NYM0tWdjZzMEJGb3pYalE%7C%7C?hl=en) — “5★ A++ from end to end: from initial phone call, to site visit, to renderings, to installation. Wonderful team, great locally owned business…”
- Several customers have hired them again for additional homes or projects _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WUmFVUTBVMWM0VVZWeU5GaEpSRTl4VlZJMlYxRRAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOnVRaUQ0U1c4UVVyNFhJRE9xVVI2V1E%7C%7C?hl=en) — “5★ Love my new closets and bar!  Excellent customer service, installers and price.  Have used Boston Closet in 2 homes.  Highly recommend”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaa1ducExVVWxWUVdSaWRHRTNTakV4VWxnMGMyYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOlZkWnpLUUlVQWRidGE3SjExUlg0c2c%7C%7C?hl=en) — “5★ They are always professional and their price is very reasonable. We have worked with them on many projects and have always been thrilled.”
- Designers work through multiple rounds of revisions until the design is right _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KQ1gxQkxWMU14UlhreFFVSTRObTFVWDJSdVNrRRAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOmJCX1BLV1MxRXkxQUI4Nm1UX2RuSkE%7C%7C?hl=en) — “5★ I love my new closet! I worked with Samantha, who was professional, thorough, and easy to work with. From the first appointment to measur…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5V1dsWjVkbVJOUjB4TFdWSkRZa3QyYUZjMmNXYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOl9WWlZ5dmRNR0xLWVJDYkt2aFc2cWc%7C%7C?hl=en) — “5★ Ellen couldn’t have been better to work with- she was extremely responsive to our needs and kept us well informed all along the way, Desi…”
- In a December 2025 review, a customer described a promised 3D design rendering never arriving and no follow-up for over a week despite a confirmed delivery date _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaVU1YQmpVMDlsUmsxNmNXOUVRbHB6UVRscU1XYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOlZUMXBjU09lRk16cW9EQlpzQTlqMWc%7C%7C?hl=en) — “1★ Someone came out on 12/11 to measure and discuss what we were looking for. I received a rough draft drawing on 12/15 and another with rev…”
- Custom closet design and installation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OMVUwUlFVWE50VEhoMU15MUJja0Z4U2tOQ1QyYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOnN1U0RQUXNtTHh1My1BckFxSkNCT2c%7C%7C?hl=en) — “5★ I had four dysfunctional closets in my small two level home.  I brought Boston Closets in, I liked that they were local and the design an…”
- Built-in cabinetry and shelving _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KaVFWRjFRemQ2VTB4R2RWRlBPVTVXWmpSM09XYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOmJiQVF1Qzd6U0xGdVFPOU5WZjR3OWc%7C%7C?hl=en) — “5★ My wife and I have had a few small and big projects over the recent years. I wish all of them went as smoothly as our bookshelf/entertain…”
- Murphy bed installation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKMlN5MUtWMUpwVXpkMmVGSkpha3hRVjFob1gxRRAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOkJ2Sy1KV1JpUzd2eFJJakxQV1hoX1E%7C%7C?hl=en) — “5★ I had a murphy bed installed to make some room in a small apartment and it came out great. Installation was quick and everyone was helpfu…”
- Specializes in Carpentry _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGQ2JXeHFNM05ZTTB0V2RqWnpNRUpHYjNwWWFsRRAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOkFCbWxqM3NYM0tWdjZzMEJGb3pYalE%7C%7C?hl=en) — “5★ A++ from end to end: from initial phone call, to site visit, to renderings, to installation. Wonderful team, great locally owned business…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OMVUwUlFVWE50VEhoMU15MUJja0Z4U2tOQ1QyYxAB!2m1!1s0x0:0x9e396ad653f91ff3!3m1!1s2@1:CAIQACodChtycF9oOnN1U0RQUXNtTHh1My1BckFxSkNCT2c%7C%7C?hl=en) — “5★ I had four dysfunctional closets in my small two level home.  I brought Boston Closets in, I liked that they were local and the design an…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Boston%20Closet%20Company&query_place_id=ChIJwecCBy9344kR8x_5U9ZqOZ4): 4.8★ from 139 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Boston%20Closet%20Company&query_place_id=ChIJwecCBy9344kR8x_5U9ZqOZ4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/somerville/profile/home-improvement/boston-closet-company-0021-78834): Listed on this source
- [Official Website](https://www.bostoncloset.com): 50 yrs in business · Self-reported profile and service details
- [Exa](https://reviews.bizinga.com/boston-closet-co-166359007657035): 6 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “2022 Best Closets - Boston Closet Company - After calling many top closet companies throughout the area without a respons” — bostonmagazine.com — https://www.bostonmagazine.com/best-of-boston-archive/2022/boston-closet-company/
- “My experience with Boston Closet was an absolute pleasure. From the choices, to the customization to the attention to detail, every step was easy and fun. Bob's many years of experience were invaluabl…” — reviews.bizinga.com — https://reviews.bizinga.com/boston-closet-co-166359007657035

## Recent reviews

- **5/5 · Google Reviews · Caitlin Shkuratov · 2026-06-27**: I had a great experience with Boston Closets. Ellen was incredibly knowledgeable and helped us design closets that fit our space perfectly. She also included small touches that will make a big difference (like a valet rod next to our washer/dryer, and extra hanging rods if we want to change the clos…
- **5/5 · Google Reviews · Asha Daniere · 2026-06-25**: Great product and service at good price point.
- **5/5 · Google Reviews · Israel Demenezes · 2026-06-16**: Boston Closet Company did an outstanding job from start to finish! The entire team was professional, knowledgeable, and attentive to every detail throughout the process. The quality of workmanship exceeded our expectations, and the finished closet is both beautiful and incredibly functional. The ins…
- **5/5 · Google Reviews · Parviz Parvizi · 2026-06-08**: A++ from end to end: from initial phone call, to site visit, to renderings, to installation. Wonderful team, great locally owned business that does everything the right way with deep expertise, professionalism, and efficiency. They make all of their cabinetry locally at a facility where you can stop…
- **5/5 · Google Reviews · Donna M · 2026-05-26**: Love my new closets and bar!  Excellent customer service, installers and price.  Have used Boston Closet in 2 homes.  Highly recommend
- **5/5 · Google Reviews · Elizabeth Morin · 2026-05-20**: Outstanding experience from start to finish! Brendan was incredibly responsive. He contacted me immediately after I reached out and was on-site the next morning. Despite our tight move-in timeline, he designed a gorgeous concept, listened to my feedback, and worked within our budget. The installatio…
- **5/5 · Google Reviews · Sonali Patel-Mathew · 2026-05-14**: I love my new closet! I worked with Samantha, who was professional, thorough, and easy to work with. From the first appointment to measure the closet to installation, the process was smooth. Samantha went back and forth with me till we had a design that I was satisfied with. She was patient and resp…
- **5/5 · Google Reviews · Ferguson Watkins · 2026-05-10**: Great service, local company, better install and prices than anybody else!
- **5/5 · Google Reviews · Alex Rubin · 2026-05-05**: It was great working with Bob & team on installing new closets for our home! Would highly recommend and we’re happy customers!
- **5/5 · Google Reviews · Kathleen Whelan · 2026-05-05**: We highly recommend Boston closet. The salesman and designer of our new closets was clear and friendly. The Installers were efficient and respectful. And we love our new built-in walk-in closet and wall bed with shelves and drawers. We highly recommend Boston closet.

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Data freshness: last scanned 2026-07-03T00:41:59.195Z.
Cite as: Boston Closet Company — Tavlee (https://tavlee.com/contractor/boston-closet-company-somerville)
Source: https://tavlee.com/contractor/boston-closet-company-somerville