# BOSTON PRO BUILDERS

**Trade:** General Contractor / Remodeling · **Languages:** English, Spanish

**Rating: 2.6/5** (medium confidence) — from 11 reviews across 4 sources.
91% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Boston Pro Builders is a Framingham, Massachusetts remodeling and fencing crew run by Ruy Barbosa, working under the registered name Mass Pro Serv, Inc. BuildZoom shows the company's Massachusetts Home Improvement Contractor registration (#196308) as active, and Houzz separately lists a Construction Supervisor license, CS 085893, for the business — the usual pairing of a company registration and the individual's personal license, not a discrepancy.

The written record is strong but dated: ten reviews across Houzz and Angi run from 2017 through early 2020 and describe fence installs, framing, drywall patching, and a fire-damage rebuild. In a 2019 Houzz review, a property manager wrote that Boston Pro Builders "fully restored my house in a very professional and expedited way" after a fire. Other 2019 accounts describe a crew that kept in touch and showed up on schedule, and on a custom mailbox install that required breaking pavement and setting a metal I-beam, went past the basic ask. On Angi, four 2017 reviews echo the same themes — fence and drywall work finished on time and on budget, with Barbosa personally on site.

One account from that same Angi run breaks the pattern: a December 2017 reviewer accused a crew member of showing up intoxicated, taking about $83 in equipment, and never returning promised refund money — a specific, detailed complaint worth raising directly. BBB separately records one complaint the business never responded to, which is behind its B- rating there; BBB does not publish review text or a star average of its own.

Sources don't fully agree on where the business is based — Framingham on BBB and Houzz, Natick on BuildZoom, Boston on Angi — though the phone number and Barbosa's name tie all four back to the same company.

Nothing in the written record is recent; the newest dated account is from February 2020. Ask about the current crew, pricing and scheduling before booking, and get the scope and payment terms in writing given the 2017 complaint above. For fencing, framing, deck work or a mid-size remodel in the MetroWest area, the track record from people who hired them is largely positive — just confirm licensing details and get everything in writing up front.

**Strengths:**
- Responsive crews — Houzz and Angi reviewers praise punctual, communicative work
- Fence and framing work — repeated praise for this work across two platforms
- Active HIC registration — BuildZoom lists the company's Massachusetts registration as active

**Concerns:**
- 2017 theft complaint — an Angi reviewer alleged stolen equipment and no refund
- Unanswered BBB complaint — one complaint drove BBB's B- rating
- Dated written record — reviews run 2017 through early 2020, none recent

**Where sources disagree:**
- Business location varies by source — Framingham (BBB, Houzz), Natick (BuildZoom), Boston (Angi) — though phone and owner name match across all four

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Boston Pro Builders has a written review record on Houzz, Angi and BBB running from 2017 to 2020. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Working with Boston Pro was a pleasure! There were never any problems; communication was excellent; quality of the work was top notch; an…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Boston Pro Builders performed a series of repairs in my client's Boston apartment. They did an excellent job and delivered a high quality…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Excellent experience and outstanding outcome working with BPB on our project. We couldn't be happier with the end result. We will work ag…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and ex…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I hired Boston PRO Builders for a custom mailbox installation that required some metal fabrication-- it was not a standard install-- they…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “0.5★ Don't pay any funds before work is complete. Make sure you do your research before hiring this company. I have a conversation proof tha…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “4.5★ Ruy and his crew did a great job installing a vinyl fence and removing a sliding door and patching the wall inside (drywall) and out (s…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ They do good work. They keep in touch with progress. They are polite and considerate. They cleanup after working. I will recommend them a…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ We worked on a fence project with Mass Serv Pro Inc. and were very pleased with Ruy Barbosa and his team. The work was done with ease and…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ Crew was professional, hard working and on time. Job finished quickly and on budget. Cleaned up thoroughly. Excellent job !!!”
- Five Houzz reviews from 2019 and early 2020 describe a crew that keeps to schedule, communicates well, and handled repairs, framing and a custom fabrication job cleanly. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Working with Boston Pro was a pleasure! There were never any problems; communication was excellent; quality of the work was top notch; an…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Boston Pro Builders performed a series of repairs in my client's Boston apartment. They did an excellent job and delivered a high quality…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Excellent experience and outstanding outcome working with BPB on our project. We couldn't be happier with the end result. We will work ag…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and ex…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I hired Boston PRO Builders for a custom mailbox installation that required some metal fabrication-- it was not a standard install-- they…”
- Four of five Angi reviews from 2017 praise punctual, budget-conscious fence and drywall-patch work, with Ruy Barbosa named as personally running the crew. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “4.5★ Ruy and his crew did a great job installing a vinyl fence and removing a sliding door and patching the wall inside (drywall) and out (s…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ They do good work. They keep in touch with progress. They are polite and considerate. They cleanup after working. I will recommend them a…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ We worked on a fence project with Mass Serv Pro Inc. and were very pleased with Ruy Barbosa and his team. The work was done with ease and…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ Crew was professional, hard working and on time. Job finished quickly and on budget. Cleaned up thoroughly. Excellent job !!!”
- In a 2019 Houzz review, a property manager described the company fully restoring a fire-damaged house in a professional and expedited way. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and ex…”
- A December 2017 Angi review accused a worker of showing up intoxicated, taking about $83 in equipment, and never returning promised refund money. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “0.5★ Don't pay any funds before work is complete. Make sure you do your research before hiring this company. I have a conversation proof tha…”
- BBB records one complaint the business failed to respond to, contributing to its B- rating there. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “Better Business Bureau grade: B-”
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “1 complaint(s) on file (count only)”
- BuildZoom lists Boston Pro Builders Inc as holding an active Massachusetts Home Improvement Contractor registration, #196308. _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/boston-pro-builders-inc) — “Licence listed on BuildZoom: License #196308 — Home Improvement Contractor — Active — Massachusetts”
  - [BuildZoom](https://www.buildzoom.com/contractor/boston-pro-builders-inc) — “BuildZoom profile for Boston Pro Builders Inc (154 E Central St, Natick, MA; owned by Ruy Barbosa) shows a BuildZoom score of 90, a verified…”
- Houzz separately lists a Massachusetts Construction Supervisor license, CS 085893, for the business. _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “Licence listed on Houzz: cs 085893”
- Directory listings and reviews describe deck building, fence installation, framing, drywall patching and general remodeling/repair work. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Boston Pro Builders performed a series of repairs in my client's Boston apartment. They did an excellent job and delivered a high quality…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and ex…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “Services offered (Better Business Bureau): residential remodeling, new construction, repairs/restorations, deck building, fence installation…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “Services offered (Angi): Wood Fence Installation, Brick, Stone or Block Wall Installation, Vinyl or PVC Fence Installation, Deck Building”
- Angi lists the business as veteran-owned. _(confidence: low)_
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “Stated ownership (Angi): Veteran-owned”
- The read weighs strong, specific praise across Houzz and most of Angi against one serious 2017 complaint about theft and an unreturned refund on Angi, plus a BBB B- grade driven by one unanswered complaint. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “Better Business Bureau grade: B-”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ Working with Boston Pro was a pleasure! There were never any problems; communication was excellent; quality of the work was top notch; an…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “0.5★ Don't pay any funds before work is complete. Make sure you do your research before hiring this company. I have a conversation proof tha…”
- Also offers Flooring _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Home Additions, Custom Homes, New H…”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “Services offered (Better Business Bureau): residential remodeling, new construction, repairs/restorations, deck building, fence installation…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Home Additions, Custom Homes, New H…”
  - [BuildZoom](https://www.buildzoom.com/contractor/boston-pro-builders-inc) — “BuildZoom profile for Boston Pro Builders Inc (154 E Central St, Natick, MA; owned by Ruy Barbosa) shows a BuildZoom score of 90, a verified…”
- Specializes in Fencing _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “4.5★ Ruy and his crew did a great job installing a vinyl fence and removing a sliding door and patching the wall inside (drywall) and out (s…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “5★ We worked on a fence project with Mass Serv Pro Inc. and were very pleased with Ruy Barbosa and his team. The work was done with ease and…”
  - [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm) — “Services offered (Angi): Wood Fence Installation, Brick, Stone or Block Wall Installation, Vinyl or PVC Fence Installation, Deck Building”
- Also offers Carpentry _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477) — “Services offered (Better Business Bureau): residential remodeling, new construction, repairs/restorations, deck building, fence installation…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “Services offered (Houzz): Home Remodeling, Bathroom Remodeling, Kitchen Remodeling, General Contracting, Home Additions, Custom Homes, New H…”
- Also offers Remediation Services _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123) — “5★ I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and ex…”

## Ownership

- Identifies as veteran-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Houzz](https://www.houzz.com/professionals/general-contractors/boston-pro-builders-pfvwus-pf~1764252123): 5.0★ from 5 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/building-contractors/boston-pro-builders-0021-165477): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/boston-pro-builders-inc): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/boston/boston-pro-builders-home-facebook-reviews-65848991.htm): 4.2★ from 6 ratings

## Recent reviews

- **5/5 · Houzz · Ashley Watson · 2020-02-13**: Working with Boston Pro was a pleasure! There were never any problems; communication was excellent; quality of the work was top notch; and everything was completed as scheduled. In fact, the job ended up taking less time than we all anticipated, and the result was exceptional. Their communication wi…
- **5/5 · Houzz · Panza Home Group · 2019-09-26**: Boston Pro Builders performed a series of repairs in my client’s Boston apartment. They did an excellent job and delivered a high quality work in a very reasonable time frame. They always took my calls and responded to my additional requests in a very professional manner. I would certainly recommend…
- **5/5 · Houzz · harry kobriz · 2019-08-16**: Excellent experience and outstanding outcome working with BPB on our project. We couldn't be happier with the end result. We will work again soon.
- **5/5 · Houzz · Rob Thomas · 2019-07-20**: I had a huge fire incident take place at one of my properties, Boston Pro Builders, fully restored my house in a very professional and expedited way. I would moat certainly recommend them to anyone looking for a great General contractor
- **5/5 · Houzz · H4HU-466304640 · 2019-01-14**: I hired Boston PRO Builders for a custom mailbox installation that required some metal fabrication-- it was not a standard install-- they also had to break through pavement to set the post (a metal I-beam). I couldn't be happier with the work they did, they went above and beyond-- they were flexible…
- **0.5/5 · Angi · Carline A. · 2017-12-01**: Don't pay any funds before work is complete. Make sure you do your research before hiring this company. I have a conversation proof that his workers took $83 worth of my equipment. The worker came to my house drunk and filthy. And that same worker broke the small pipe under my bathroom sink so he co…
- **5/5 · Angi · Tatiana B. · 2017-09-01**: We worked on a fence project with Mass Serv Pro Inc. and were very pleased with Ruy Barbosa and his team. The work was done with ease and in a timely fashion. The team was very responsive to any suggestions we made. Competitive prices, professionalism and work ethics are some of the main great quali…
- **5/5 · Angi · David S. · 2017-09-01**: They do good work. They keep in touch with progress. They are polite and considerate. They cleanup after working. I will recommend them and use them for future home jobs.
- **4.5/5 · Angi · Adam D. · 2017-09-01**: Ruy and his crew did a great job installing a vinyl fence and removing a sliding door and patching the wall inside (drywall) and out (shingles). They were very polite and were responsive to fixes to make sure the job was done correct. The only criticism was the lack of prep work to keep the dust lim…
- **5/5 · Angi · Suely O. · 2017-08-01**: Crew was professional, hard working and on time. Job finished quickly and on budget. Cleaned up thoroughly. Excellent job !!!

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Data freshness: last scanned 2026-09-09T18:20:27.840Z.
Cite as: BOSTON PRO BUILDERS — Tavlee (https://tavlee.com/contractor/boston-pro-builders)
Source: https://tavlee.com/contractor/boston-pro-builders