# Bottis Plumbing and Heating

**Trade:** Plumbing · **Phone:** (774) 364-2753 · **Website:** https://www.bottisplumbing.com/ · **Languages:** English

**Rating: 4.3/5** (medium confidence) — from 53 reviews across 2 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 41 reviews, 0 negative.

## The honest read

Bottis Plumbing and Heating is a central Massachusetts plumbing and heating company whose recent customer accounts describe leak repairs, water-heater replacement, boiler and furnace work, HVAC troubleshooting, bathroom plumbing and mini-split installation. BuildZoom places the profiled company in Holden and lists 175 permits, while the directory describes residential and commercial plumbing from routine repairs through installations and emergency service.

Recent homeowners consistently mention fast response, clear communication, on-time arrivals, clean work areas and technicians who explain options. Reviews from February through August 2026 describe same-day water-heater replacement, next-day visits, leak repairs, boiler conversion, radiator work, bathroom and mini-split projects, and emergency heating response. A single older BuildZoom review dated December 2024 alleged a water-heater installation mistake and dissatisfaction with follow-up; that account should be weighed alongside the much larger recent Google record, not omitted.

Before booking, confirm the exact entity, address, license status and scope because the row has no stored base address and the BuildZoom profile shows a Holden address and a different phone number. BuildZoom displays a verified-active HIC claim and other license records with mixed verification or inactive statuses; those directory claims should not be treated as state-verified credentials without checking the Massachusetts registries directly.

Bottis appears suited to homeowners needing plumbing repairs, water heaters, boilers, heating or HVAC work, including urgent service. Get the equipment model, warranty responsibility, permit/licensing details and all pricing in writing, especially for water-heater and heating-system installations.

**Strengths:**
- Fast response — recent reviews cite same-day and next-day visits
- Clear communication — customers praise scheduling and explanations
- Clean workmanship — reviewers mention tidy, efficient completion
- Emergency heating — homeowners report rapid heat and water-heater help

**Concerns:**
- Water-heater warranty — one December 2024 review alleged installation blame shifting
- Entity details — row lacks address and profile phone differs from stored row phone

**Where sources disagree:**
- The stored row has no base address and phone +1 774-364-2753, while the BuildZoom profile shows 525 Main St, Holden and (774) 696-0661; exact-name identity is plausible but should be confirmed.
- BuildZoom license entries mix verified-active, not-verified and inactive records; they are directory claims, not uniformly state-verified credentials.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The profile covers plumbing, boiler/water-heater, gas/piping and HVAC work and lists 175 permits. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ) — “Google: 4.9★ from 61 ratings”
- Recent customers repeatedly praise fast response, communication, punctuality, clean work and clear explanations. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taVVdVNUdlbloxVFUxcFZsTkRlVmhwY1U5clVVRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOkZUWU5GenZ1TU1pVlNDeVhpcU9rUUE%7C%7C?hl=en) — “5★ Bottis Plumbing and Heating was professional from beginning to end. Jim and Ryan were great with scheduling and communication, and Alex d…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210TVFrVlFiRlF5U1hwNVZsWnhkamxLVEZOSVUwRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOmtMQkVQbFQySXp5VlZxdjlKTFNIU0E%7C%7C?hl=en) — “5★ The plumber that came to my house was really easy going, friendly and quick to figure out the problem
Literally took 15 mins to take care…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kRVVHVk9hRk5UWmtGQ1gwTlFYelkyYlVwVE0zYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOmdEUGVOaFNTZkFCX0NQXzY2bUpTM3c%7C%7C?hl=en) — “5★ Owner responded quickly to my request for service. One of his employees was on-site the very next day. The service tech was on time and p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poV1pFTnlTMEpsVTJwcUxYSmhSVnBmVmxwdVVuYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOjhWZENyS0JlU2pqLXJhRVpfVlpuUnc%7C%7C?hl=en) — “5★ I called this morning after 10 and Bill was on site by noon and out the door by 1:40. Super friendly and explained everything that needed…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCck9URkhNVXd6VTJkSVVuQmZaRlpuT0Vvd2JsRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOjBrOTFHMUwzU2dIUnBfZFZnOEowblE%7C%7C?hl=en) — “5★ Contacted Jim when our water heater started leaking water.  The team arrived the next morning with a new one and had it installed and run…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xeE5GTnFTRFJVU0RneU56ZzFXbUpLY1hGa01tYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOm1xNFNqSDRUSDgyNzg1WmJKcXFkMmc%7C%7C?hl=en) — “5★ Bottis Plumbing & Heating has performed two separate jobs for me - both on an emergency basis. They were professional, fast to respond, d…”
- Recent reviews describe leak repairs, water-heater replacement, boiler conversion, radiator work, bathrooms and mini-splits. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taVVdVNUdlbloxVFUxcFZsTkRlVmhwY1U5clVVRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOkZUWU5GenZ1TU1pVlNDeVhpcU9rUUE%7C%7C?hl=en) — “5★ Bottis Plumbing and Heating was professional from beginning to end. Jim and Ryan were great with scheduling and communication, and Alex d…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kYVYySnNOVzlQV1c1WGEwMHlVVVppVDJSTlNrRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOmdaV2JsNW9PWW5Xa00yUUZiT2RNSkE%7C%7C?hl=en) — “5★ I was very pleased with a quick response and a replaced water heater on the same day!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoa2NXY3dTamxTY1ZkYVRUZHViSEp5VVdsblNIYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOlhkcWcwSjlScVdaTTdubHJyUWlnSHc%7C%7C?hl=en) — “5★ Had a great experience with Bottis. Jim and his staff were very kind and professional. I was always communicated with in a very timely ma…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSell6YzFRak5wVkhsV1JHMXhOMjlSYlZCZlEwRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOjRzYzc1QjNpVHlWRG1xN29RbVBfQ0E%7C%7C?hl=en) — “5★ I needed a heating/plumbing company to assist with old style radiators and also get my boiler system working consistently as it was out o…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kV2JVWnJRa3BhTW5wbFlsaFhaelJuYWtod1kxRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOndWbUZrQkpaMnplYlhXZzRnakhwY1E%7C%7C?hl=en) — “5★ They installed all bathrooms and  installed several heating furnaces and water tanks for us successfully. When we have any plumbing or HV…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKd1VFWkZXVnBzVHpKYU9YZHlkMHRLTkVkVVJYYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOjJwUEZFWVpsTzJaOXdyd0tKNEdURXc%7C%7C?hl=en) — “5★ Jim did a great job converting my old oil boiler to a new gas heating system. He did a great job coordinating all of the visits, showed u…”
- A December 2024 BuildZoom review alleged a water-heater installation mistake and poor follow-up. _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ) — “Google: 4.9★ from 61 ratings”
- The packet contains 53 Google reviews from 2026, mostly recent and positive, plus one dated BuildZoom complaint. _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ) — “Google: 4.9★ from 61 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taVVdVNUdlbloxVFUxcFZsTkRlVmhwY1U5clVVRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOkZUWU5GenZ1TU1pVlNDeVhpcU9rUUE%7C%7C?hl=en) — “5★ Bottis Plumbing and Heating was professional from beginning to end. Jim and Ryan were great with scheduling and communication, and Alex d…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZNFExZ3RkRWhVVUdsb1RHZHVRMGxuUVZGcmFXYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOlY4Q1gtdEhUUGloTGduQ0lnQVFraWc%7C%7C?hl=en) — “5★ My tankless water heater was not making sufficient hot water. I contacted a couple of companies and Bottis is the one I chose. Ryan came …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OTGQzSlVOVFJMWkZGTWEwcHhVM1JTWlVwcFRtYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOnNLd3JUNTRLZFFMa0pxU3RSZUppTmc%7C%7C?hl=en) — “5★ BOTTIS Plumbing is fantastic! They have served my plumbing needs for the past 4 years and guided us to a new furnace. From start to finis…”
- Specializes in Plumbing _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ) — “Google: 4.9★ from 61 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taVVdVNUdlbloxVFUxcFZsTkRlVmhwY1U5clVVRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOkZUWU5GenZ1TU1pVlNDeVhpcU9rUUE%7C%7C?hl=en) — “5★ Bottis Plumbing and Heating was professional from beginning to end. Jim and Ryan were great with scheduling and communication, and Alex d…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wdlh6bHNTMkpxYWpaV2JGcGpUVFUxYlRKTlVFRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOmpvXzlsS2JqajZWbFpjTTU1bTJNUEE%7C%7C?hl=en) — “5★ I called Bottls Plumbing to report a leak in my bathroom, they sent Alex over and he found the leak right away. I would recommend Bottis …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xZNFExZ3RkRWhVVUdsb1RHZHVRMGxuUVZGcmFXYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOlY4Q1gtdEhUUGloTGduQ0lnQVFraWc%7C%7C?hl=en) — “5★ My tankless water heater was not making sufficient hot water. I contacted a couple of companies and Bottis is the one I chose. Ryan came …”
- Also offers HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ) — “Google: 4.9★ from 61 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KZlJXZGtjVlppVDB4cVpUaDNabkJsZUVkdU5IYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOmJfRWdkcVZiT0xqZTh3ZnBleEduNHc%7C%7C?hl=en) — “5★ Bottis is local (Holden) to me and Ryan responded with prompt professional service at a fair price when my water heater needed replacing.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kV2JVWnJRa3BhTW5wbFlsaFhaelJuYWtod1kxRRAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOndWbUZrQkpaMnplYlhXZzRnakhwY1E%7C%7C?hl=en) — “5★ They installed all bathrooms and  installed several heating furnaces and water tanks for us successfully. When we have any plumbing or HV…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKd1VFWkZXVnBzVHpKYU9YZHlkMHRLTkVkVVJYYxAB!2m1!1s0x0:0xd46db2412be5852e!3m1!1s2@1:CAIQACodChtycF9oOjJwUEZFWVpsTzJaOXdyd0tKNEdURXc%7C%7C?hl=en) — “5★ Jim did a great job converting my old oil boiler to a new gas heating system. He did a great job coordinating all of the visits, showed u…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ): 4.9★ from 61 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bottis%20Plumbing%20and%20Heating&query_place_id=ChIJIfo_LCZloKQRLoXlK0GybdQ): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Elizabeth Bevilacqua · 2026-08-13**: Bottis Plumbing and Heating was professional from beginning to end. Jim and Ryan were great with scheduling and communication, and Alex did an excellent job fixing a few leaking faucets and a shower valve in our older home. I really appreciate how easy the whole process was, from the app and text co…
- **5/5 · Google Reviews · Rich Gebhardt · 2026-07-29**: Exceptional service from start to finish. The staff was professional, friendly, and attentive, making the entire experience seamless. I highly recommend them.
- **5/5 · Google Reviews · Nancy Peris · 2026-07-15**: I couldn’t ask for a better company. The technicians were knowledgeable, efficient and easy to talk to. They answered all my questions and concerns. The system is so quiet and the installation process went smoothly. Bottis Plumbing is the company to call if you want things done right.
Thanks to ever…
- **5/5 · Google Reviews · Maria Chasse · 2026-07-07**: I called Bottls Plumbing to report a leak in my bathroom, they sent Alex over and he found the leak right away. I would recommend Bottis Plumbing for their excellent and prompt service
- **5/5 · Google Reviews · Joey DeFilippo · 2026-07-07**: Quality local Plumbing you can count on easy to work with
- **5/5 · Google Reviews · Varun Ray · 2026-06-30**: Very satisfying work, honest service and they do care for their customers
Jim Bottis great guy to work with
Bill is even greater you just have to be patience he will be in and out a lot but this guys are the best
- **5/5 · Google Reviews · Yigong Wang · 2026-06-26**: Alex of Bottis Plumbing Plumbing & Heating just fixed my Kitchen slow water leaks. I was fully satisfied with his thorough and skillful service and deeply impressed by his down to earth attitude. I was really in good hands today, and I give Alex a score of "A".
Yigong Wang
- **5/5 · Google Reviews · Matthew Greenberg · 2026-06-18**: The plumber that came to my house was really easy going, friendly and quick to figure out the problem
Literally took 15 mins to take care of it, and who I spoke with on the phone to schedule for the first time was friendly and got me in the calendar within 2 days
- **5/5 · Google Reviews · Christopher Capalbo · 2026-06-12**: Ryan and his team are very prompt, professional, and do great work!  I would use them again and recommend them to anyone.
- **5/5 · Google Reviews · Joan Gengel · 2026-06-08**: I was very pleased with a quick response and a replaced water heater on the same day!

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Data freshness: last scanned 2026-08-24T10:18:04.057Z.
Cite as: Bottis Plumbing and Heating — Tavlee (https://tavlee.com/contractor/bottis-plumbing-and-heating)
Source: https://tavlee.com/contractor/bottis-plumbing-and-heating