--- title: "Boulanger's Plumbing & Heating, Inc." description: "Boulanger’s Plumbing & Heating describes itself on its website as a plumbing and HVAC company serving Western and Central Massachusetts. A 2024 customer sa" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # Boulanger's Plumbing & Heating, Inc. **Trade:** HVAC / Heating & Cooling · **Address:** 373 Main St, Easthampton, MA 01027 · **Phone:** (413) 527-3240 · **Website:** http://www.boulangersplumbing.com/ · **Languages:** English **Rating: 2.9/5** (medium confidence) — from 27 reviews across 7 sources. 63% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Boulanger’s Plumbing & Heating describes itself on its website as a plumbing and HVAC company serving Western and Central Massachusetts. A 2024 customer said the company installed a new furnace, restructured old ductwork that was hanging and fitted a new plenum. A 2025 customer said a Boulanger plumber installed a new toilet as part of a Re-Bath bathroom remodel. A 2025 customer said the company installed two bathrooms in existing spaces, that it got harder to get them to do a job as the project went on, and that the heating quote was overpriced. A 2026 customer said a plumber could not fix a minor toilet leak, and that another company fixed it later the same day. A 2026 customer with a flooded basement said a promised call back about when a plumber would arrive never came. Its Massachusetts HVAC licence, number 2015-000118-SM-PMT, is expired on the state registry. **Strengths:** - Furnace replacement — a 2024 customer said a new furnace was installed - A toilet install — a 2025 customer praised a new toilet installation **Concerns:** - A missed callback — a 2026 customer said a promised call never came - An unfixed toilet leak — a 2026 customer said the plumber could not fix it - A heating quote — a 2025 customer called the heating quote overpriced ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2024 customer said the company installed a new furnace and restructured old ductwork _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ My furnace shit the bed and within a very reasonable time Boulangers came and installed a new one. They did a great job, restructured old…” - A 2025 customer said a Boulanger plumber installed a new toilet as part of a bathroom remodel _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Today, Re-Bath used Boulanger to install a new toilet as part of a bathroom remodel. Boulanger plumber, Naima Matos, did a fantastic job …” - A 2026 customer said a plumber could not fix a minor toilet leak _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ If I could give 0 stars I would. Had a minor leak from a toilet, called Boulanger's. Plumber came out and could not fix the leak. Th…” - Its Massachusetts HVAC licence, number 2015-000118-SM-PMT, is expired on the state registry _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 2015-000118-SM-PMT registry-verified expired (registry's own word: "Closed - Inactive") — registry holder of record: Boulang…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ My furnace shit the bed and within a very reasonable time Boulangers came and installed a new one. They did a great job, restructured old…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Today, Re-Bath used Boulanger to install a new toilet as part of a bathroom remodel. Boulanger plumber, Naima Matos, did a fantastic job …” - [Angi](https://www.angi.com/companylist/us/ma/easthampton/boulangers-plumbing-and-heating-reviews-2305907.htm) — “Jay from Boulanger's reviewed the issue. The water heater from Home Depot was under warranty and replaced by Home Depot. Tim, from Boulanger…” - Also offers Bathroom Remodel _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=13332918816353762076&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “4★ Great group of guys. TLDR: Boulanger’s is big and very busy, so if you use them, please be patient. I would not recommend them for anyon…” ## License Status: **expired** (#2015-000118-SM-PMT, hvac) — verified against the official MA state registry on 2026-09-29, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Procore Construction Network](https://network.procore.com/p/boulanger's-plumbing-and-heating-easthampton): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Boulanger's%20Plumbing%20%26%20Heating%2C%20Inc.&query_place_id=ChIJ8a5Kr5XY5okRHDvjywULCLk): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/easthampton/profile/plumber/boulangers-plumbing-heating-inc-0261-209364): Listed on this source - [Exa](https://projects.constructconnect.com/details/7335464-springfield-technical-community-college-school-of-health-and-patient-simulation-modernization&find_loc=massachusetts-01105): 0 web mentions across the open web (each linked to its source) - [Official Website](http://www.boulangersplumbing.com): 68 yrs in business · Self-reported profile and service details - [Angi](https://www.angi.com/companylist/us/ma/easthampton/boulangers-plumbing-and-heating-reviews-2305907.htm): 3.6★ from 23 ratings - [Google](https://www.google.com/maps/search/?api=1&query=Boulanger's%20Plumbing%20%26%20Heating%2C%20Inc.&query_place_id=ChIJ8a5Kr5XY5okRHDvjywULCLk): 4.1★ from 108 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Boulanger’s out of Easthampton have done excellent work for us.” — u/SunnWarrior in r/northampton (2026-05-06) — https://www.reddit.com/r/northampton/comments/1t5izh8/plumber_recommendations/okb35lc/ - “Maintenance work was the collective effort of the Easthampton Parks & Recreation maintenance staff, lifeguards, the Department of Public Works, McKenney Electrical, Whitely Electric, and Boulanger’s P…” — gazettenet.com (2023-07-13) — https://gazettenet.com/2023/07/13/easthampton-opens-community-pool-51584695/ ## Recent reviews - **Angi · Jean B. · 2026-03-01**: I am, emmensely, disappointed in Boulanger's Plumbing. I had a flooded basement due to a sump pump installed by them. I called and the young lady told me that she would get right back to let me know when a plumber would arrive. I never heard back. To top it off, I called Jason the next day and he le… - **5/5 · Google Reviews · Alice Brin · 2026-02-07**: Very nice people to work with , and friendly. They do a good job , and cleanup everything .my new water heater is working great. - **1/5 · Google Reviews · S W · 2026-01-12**: If I could give 0 stars I would. Had a minor leak from a toilet, called Boulanger's. Plumber came out and could not fix the leak. They put in a new water closet flange and said I needed to get a professional snake because there was a clog. I called Fletcher's sewar and drain. He came later th… - **5/5 · Google Reviews · Sharon Tower · 2025-12-01**: Today, Re-Bath used Boulanger to install a new toilet as part of a bathroom remodel. Boulanger plumber, Naima Matos, did a fantastic job installing the new toilet. She even repaired work that was not done properly by a prior plumber years ago. She is a hard worker and a definite asset to Boulanger. - **4/5 · Google Reviews · Bobby Scott · 2025-09-25**: Great group of guys. TLDR: Boulanger’s is big and very busy, so if you use them, please be patient. I would not recommend them for anyone in the Hilltowns. Local to Easthampton, yes. Review: Jason, the owner is very personable. We had Boulanger’s do a full new installation of two bathrooms into e… - **5/5 · Google Reviews · Naima Matos · 2024-11-14**: My furnace shit the bed and within a very reasonable time Boulangers came and installed a new one. They did a great job, restructured old ductwork that was hanging, created a nice hanger set up for the chimney vent, new plenum because old furnace was and size they don’t make anymore and cleaned up e… - **Angi · Stephen B. · 2021-02-01**: Jay from Boulanger's reviewed the issue. The water heater from Home Depot was under warranty and replaced by Home Depot. Tim, from Boulanger's came in and installed the replacement in 1.5 hours at the scheduled time. He boxed up the leaky water heater which was returned to Home Depot for full replac… - **Angi · Helene M. · 2020-12-01**: Plumber arrived early. Explained what he was going to do. Got the job done quickly. Boulanger is our go to plumber now - **Angi · Lori H. · 2020-09-01**: Company was very responsive and sent a plumber out promptly to help with the issues. When the appliance delivery was delayed, Boulangers rescheduled me at once at a time of my choosing. Due to the set of issues being addressed, I needed to have several visits from the plumbers, and every time they s… - **Angi · Andrew T. · 2020-05-01**: Very well. Called, got quote. Next day replacement. Crew was professional and efficient.. cost under estimate. --- Data freshness: last scanned 2026-09-29T05:28:23.942Z. Cite as: Boulanger's Plumbing & Heating, Inc. — Tavlee (https://tavlee.com/contractor/boulanger-s-plumbing-and-heating-inc-easthampton) Source: https://tavlee.com/contractor/boulanger-s-plumbing-and-heating-inc-easthampton ## Sitemap [Full site index](https://tavlee.com/sitemap.md)