# Bourque Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 1199 Pitchers Way, Hyannis, MA 02601 · **Phone:** (508) 790-2887 · **Website:** https://www.bourqueheatingandcooling.com/ · **Languages:** English

**Rating: 5.0/5** (high confidence) — from 74 reviews across 8 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
96% of sentiment-scored reviews read net-positive. Last 6 months: 12 reviews, 1 negative.

## The honest read

Bourque Heating & Cooling is a Hyannis HVAC company with an unusually steady record — 74 reviews on file going back to 2011, Google showing 4.7 stars from 86 ratings, and Angi and HomeAdvisor both at 4.8. Its Massachusetts sheet metal licence, 398-SM-B, is verified active with the state registry under the company's own name.

Emergency response is the thing customers keep coming back to, and they time it. A February 2025 reviewer with no heat had a technician there within the hour. A January 2025 reviewer had a weekend late-afternoon fault diagnosed, parts obtained and the repair completed inside two hours. A June 2025 reviewer in 98-degree heat had the AC seen the same day. A July 2026 reviewer was accommodated as soon as they called and fixed the same morning.

The technicians get named — Adam most of all, plus Jason, Diego, Justin and Reuben — and the praise is for explaining the system rather than just fixing it. A November 2025 reviewer had a hot water heater fault talked through step by step; an October 2025 reviewer had every question about a mini-split clean answered and the site left tidy; a July 2026 seasonal resident had a new Mitsubishi mini-split system installed around their schedule with room to expand later.

The company also gets called in to fix other people's work: a March 2026 reviewer had a heating system that another vendor had installed incorrectly re-evaluated and reinstalled so the house could be extended. A 2022 reviewer new to the Cape described the owner, Bob, scoping the house himself and measuring each room to size the units.

Two things worth raising before you book. A July 2023 reviewer who had a whole-home heat pump installed said the price was competitive and the people were nice, but that several mistakes were made and not corrected, and the crew seemed rushed at the end to move on to the next job — so on a large installation, agree a punch-list walkthrough before final payment. And a June 2026 reviewer said the phone end can be disjointed, describing a disconnect between the answering service and the office even though the technician who turned up was excellent.

**Strengths:**
- Within the hour — no-heat and weekend calls answered fast, repeatedly
- Adam by name — one technician credited across years of reviews
- Fixes other firms' installs — a miswired heating system put right in 2026
- Sized properly — owner measured room by room before quoting

**Concerns:**
- Rushed finish on a big install — 2023 heat pump mistakes left uncorrected
- Phones out of step — answering service and office described as disconnected
- Get a punch list — agree the snag walkthrough before final payment

**Where sources disagree:**
- The service record and the installation record differ: repair and maintenance visits draw consistent praise across 15 years, while the one substantial complaint is about a large whole-home installation finished in a hurry.
- A June 2026 one-star review concerns how a company vehicle was being driven in traffic and explicitly says the reviewer cannot speak to the quality of the HVAC work; it is not an account of a job.
- The Better Business Bureau A+ grade is the bureau's own grade and is not derived from customer reviews.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts sheet metal licence 398-SM-B is registry-verified and active, with Bourque Heating And Cooling Co Inc as the registry holder of record. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 398-SM-B registry-verified active — registry holder of record: Bourque Heating And Cooling Co Inc”
- Emergency response is described with times attached — a February 2025 no-heat call answered within the hour, and a January 2025 weekend fault diagnosed, parts obtained and repaired inside two hours. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnOUxQX1F3EAE!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CIHM0ogKEICAgMDg9LP_Qw%7C%7C?hl=en) — “5★ We had an emergency today as we had no heat. Within an hour, Diego was here to restore and fix. High five for him and Bourque.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmeWJLb1R3EAE!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CIHM0ogKEICAgIDfybKoTw%7C%7C?hl=en) — “5★ Bourque Heating and Cooling is always extremely responsive to emergency situations.  In less than 2 hours, our problem was diagnosed, par…”
- A June 2025 reviewer had their air conditioning fixed the same day in 98-degree heat, and a July 2026 reviewer was accommodated as soon as they called with the problem fixed that morning. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KeWFtVnFTRzlQZWw5RVVucG1WbmRHUWtSMU5XYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOnJyamVqSG9Pel9EUnpmVndGQkR1NWc%7C%7C?hl=en) — “5★ Bourque quickly accommodated me as soon as I called and the problem was fixed in the same morning.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FeGRFZ3dVbkZqZVRFMVIwSlFWR1ozTFhBdFpYYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOnExdEgwUnFjeTE1R0JQVGZ3LXAtZXc%7C%7C?hl=en) — “5★ Amazing service! In 98 degrees they came right out to fix our a/c. Heavenly. Not to mention their prompt service at other times as well. …”
- A March 2026 reviewer had a heating system that another vendor installed incorrectly evaluated and reinstalled so they could add on to the house. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKM1IyOWtVWFV6VjB0NWFISm9OM0pWYUZad05YYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOkJ3R29kUXUzV0t5aHJoN3JVaFZwNXc%7C%7C?hl=en) — “5★ We had a heating system incorrectly installed by another vendor. Bourque came out and evaluated the system and reinstalled correctly so w…”
- A July 2026 seasonal resident had a new Mitsubishi mini-split system installed around their schedule, with care over the install location and headroom to add units later. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGR1VIQlRjRU5VU0cxd2IzZHJTVmxyZFZWclYxRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOlFGUHBTcENUSG1wb3drSVlrdVVrV1E%7C%7C?hl=en) — “5★ Steve and his team did a great job working with our schedule as we are seasonal residents.  They installed a new Mitubishi Mini Split sys…”
- Reviewers repeatedly credit named technicians, Adam above all, with explaining the system and diagnosing carefully rather than just replacing parts. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTU1tbElUbWxQY1ZSRFIzcE1aRE13VjI1TFptYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOjdMMmlITmlPcVRDR3pMZDMwV25LZmc%7C%7C?hl=en) — “5★ Adam was great. He quickly diagnosed and fixed the problem. We couldn’t be happier with the results!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoek0xZFZka3d0ZGpOWGFYRkxZbE5yWTNOcVIyYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOlhzM1dVdkwtdjNXaXFLYlNrY3NqR2c%7C%7C?hl=en) — “5★ Adam checked out our a/c system in a knowledgeable, conscientious efficient manner. He did a great job. I would recommend him (and Bourqu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paNlZWZGZjVlZCZWt0NFlsUXRkblp5YjJVME0xRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOjZ6VVdfcVVBekt4YlQtdnZyb2U0M1E%7C%7C?hl=en) — “5★ Was so impressed with the services previously provided by Bourque Heating and Cooling that my wife and I signed up for an annual service …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vM0xTMTFURGxoWDNGbk1ITkZUbXRPWkcxSWRsRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOno3LS11TDlhX3FnMHNFTmtOZG1IdlE%7C%7C?hl=en) — “5★ I appreciated Adam's knowledge of my system
and his diligence in figuring out the problem.
I was very pleased with the service overall.”
- A November 2025 reviewer had a hot water heater problem explained step by step and resolved quickly, and an October 2025 mini-split clean ended with the site left clean and every question answered. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMGNqbFFMVmxZYTJkaVVVWllOV1p2UzFReVNWRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmZ0cjlQLVlYa2diUUZYNWZvS1QySVE%7C%7C?hl=en) — “5★ Quick and thorough servicing of our hot water heater!  Technician was great - explained the issue and the steps to troubleshoot and solve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GclZtNWhVbVJvYkZaRE1uTXdSVUpMTWt0eFVrRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmFrVm5hUmRobFZDMnMwRUJLMktxUkE%7C%7C?hl=en) — “5★ I was very happy to get my mini split cleaned and serviced.  Justin was very pleasant  to schedule  the appointment.  Jason came out and …”
- A July 2023 reviewer who had a whole-home heat pump installed said several mistakes were made and not corrected and the crew seemed rushed at the end to move on to the next job, though the price was competitive. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKczdDVlFnEAE!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CIHM0ogKEICAgICJs7CVQg%7C%7C?hl=en) — “2★ I used Bourque for a large whole home heat pump installation. Their price was competitive and the people were very nice. Job was complete…”
- A June 2026 reviewer described a disconnect between the answering service and the people answering the phone, with the technician arriving without prior notice — the visit itself went well. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ab2QzZGZlRmxSWVhWTFVEY3piV0oyVDI5SU9FRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmZod3dfeFlRYXVLUDczbWJ2T29IOEE%7C%7C?hl=en) — “5★ There seems to be a disconnect between the answering service or folks answering the phone. However the technician who came out without pr…”
- Google publishes 4.7 stars from 86 ratings, Angi and HomeAdvisor both 4.8 from 9, and the 74 reviews on file run from 2011 to August 2026 with 12 in the last six months. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Bourque%20Heating%20%26%20Cooling&query_place_id=ChIJTdUgMzkx-4kRTG_eXaqDuBc) — “Google: 4.7★ from 86 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSRUxVNTFUV281WTIxZlEyNWlNa2xOZGxwalJFRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOkRELU51TWo5Y21fQ25iMklNdlpjREE%7C%7C?hl=en) — “5★ First time customer- I highly recommend.  Heating system maintenance was done. Technician was very informative regarding the mechanics of…”
  - [Angi](https://www.angi.com/companylist/us/ma/hyannis/bourque-heating-and-cooling-co-inc-reviews-4609579.htm) — “Angi: 4.8★ from 9 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.bourqueheatingandcoolingcoinc.151810176.html) — “HomeAdvisor: 4.8★ from 9 ratings”
- Ductless mini-split installation and servicing is described first-hand in 2025 and 2026 reviews, including a Mitsubishi system sized for later expansion. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGR1VIQlRjRU5VU0cxd2IzZHJTVmxyZFZWclYxRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOlFGUHBTcENUSG1wb3drSVlrdVVrV1E%7C%7C?hl=en) — “5★ Steve and his team did a great job working with our schedule as we are seasonal residents.  They installed a new Mitubishi Mini Split sys…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GclZtNWhVbVJvYkZaRE1uTXdSVUpMTWt0eFVrRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmFrVm5hUmRobFZDMnMwRUJLMktxUkE%7C%7C?hl=en) — “5★ I was very happy to get my mini split cleaned and serviced.  Justin was very pleasant  to schedule  the appointment.  Jason came out and …”
- Forced hot air heating and cooling installation, service and maintenance is the company's own stated line of work, alongside commercial refrigeration and ice machine service. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/air-conditioning-contractor/bourque-heating-cooling-co-inc-0021-29553) — “Services offered (Better Business Bureau): Installation, service and maintenance of forced hot air heating and cooling ventilation systems f…”
- Boiler and hot water heater work appears in 2025 reviews alongside the heating and AC service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMGNqbFFMVmxZYTJkaVVVWllOV1p2UzFReVNWRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmZ0cjlQLVlYa2diUUZYNWZvS1QySVE%7C%7C?hl=en) — “5★ Quick and thorough servicing of our hot water heater!  Technician was great - explained the issue and the steps to troubleshoot and solve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aMmIwRnVVRFV4YVUxTWVGUlJXbU5VU2tnM1luYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOnZ2b0FuUDUxaU1MeFRRWmNUSkg3Ync%7C%7C?hl=en) — “5★ Adam and Reuben were extremely helpful, friendly, and knowledgeable. They went out of their way to make sure our boiler was functioning p…”
- Cape Cod Reddit commenters recommended the company in 2023 and named it again in 2025, one saying they had used it before and it is good. _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/CapeCod/comments/1iqx453/renovation_decisions/md4esf1/) — “r/CapeCod — Bourque Heating & Cooling”
  - [reddit.com](https://www.reddit.com/r/CapeCod/comments/17sumrt/hvac_recommendations/k8sv7p0/) — “r/CapeCod — Bourque is good have used them before”
  - [reddit.com](https://www.reddit.com/r/CapeCod/comments/17sumrt/hvac_recommendations/k8sfghh/) — “r/CapeCod — Bourque Heating and Cooling in Hyannis.”
- Two dated accounts describe careful pre-sale work: a 2022 reviewer said the owner scoped the house and measured each room to size the units, and a 2014 reviewer said he raised carbon monoxide detectors unprompted and sent a written proposal within days. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbUktdVRREAE!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CIHM0ogKEICAgICBmI-uTQ%7C%7C?hl=en) — “5★ New to the Cape, and was extremely satisfied with this company. The owner Bob, took control from the beginning by coming out & scoping ou…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.bourqueheatingandcoolingcoinc.151810176.html) — “5★ Bob Bourque discussed our heating options and also asked us if we had CO2 detectors in our house in case the furnace got worst. I receive…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/air-conditioning-contractor/bourque-heating-cooling-co-inc-0021-29553) — “Services offered (Better Business Bureau): Installation, service and maintenance of forced hot air heating and cooling ventilation systems f…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGR1VIQlRjRU5VU0cxd2IzZHJTVmxyZFZWclYxRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOlFGUHBTcENUSG1wb3drSVlrdVVrV1E%7C%7C?hl=en) — “5★ Steve and his team did a great job working with our schedule as we are seasonal residents.  They installed a new Mitubishi Mini Split sys…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoek0xZFZka3d0ZGpOWGFYRkxZbE5yWTNOcVIyYxAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOlhzM1dVdkwtdjNXaXFLYlNrY3NqR2c%7C%7C?hl=en) — “5★ Adam checked out our a/c system in a knowledgeable, conscientious efficient manner. He did a great job. I would recommend him (and Bourqu…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 398-SM-B registry-verified active — registry holder of record: Bourque Heating And Cooling Co Inc”
- Also offers Plumbing _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMGNqbFFMVmxZYTJkaVVVWllOV1p2UzFReVNWRRAB!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CAIQACodChtycF9oOmZ0cjlQLVlYa2diUUZYNWZvS1QySVE%7C%7C?hl=en) — “5★ Quick and thorough servicing of our hot water heater!  Technician was great - explained the issue and the steps to troubleshoot and solve…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvbVotZkRnEAE!2m1!1s0x0:0x17b883aa5dde6f4c!3m1!1s2@1:CIHM0ogKEICAgMDomZ-fDg%7C%7C?hl=en) — “4★ Schedule changed but they showed up!!! Monumental 1st step , repaired what I requested and my wife said the plumber was courteous and ple…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#398-SM-B, hvac) — verified against the official MA state registry on 2026-08-20, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Bourque%20Heating%20%26%20Cooling&query_place_id=ChIJTdUgMzkx-4kRTG_eXaqDuBc): 4.7★ from 86 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Bourque%20Heating%20%26%20Cooling&query_place_id=ChIJTdUgMzkx-4kRTG_eXaqDuBc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hyannis/profile/air-conditioning-contractor/bourque-heating-cooling-co-inc-0021-29553): Listed on this source
- [Yelp](https://www.yelp.com/biz/bourque-heating-and-cooling-hyannis-2): Listed on this source
- [Official Website](https://www.bourqueheatingandcooling.com): 40 yrs in business · Self-reported profile and service details
- [Local Chambers of Commerce](https://www.capecodchamber.org/listing/bourque-heating-%26-cooling/18696/): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/hyannis/bourque-heating-and-cooling-co-inc-reviews-4609579.htm): 4.8★ from 9 ratings
- [Angi](https://www.angi.com/companylist/us/ma/hyannis/bourque-heating-and-cooling-co-inc-reviews-4609579.htm): Listed on this source
- [Exa](https://www.carrier.com/residential/en/us/dealers/ma/marstons-mills/72812-loc): 1 web mention across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.bourqueheatingandcoolingcoinc.151810176.html): 4.8★ from 9 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Bourque Heating & Cooling” — u/Capeshucker in r/CapeCod (2025-02-16) — https://www.reddit.com/r/CapeCod/comments/1iqx453/renovation_decisions/md4esf1/
- “Bourque is good have used them before” — u/redditwastesmyday in r/CapeCod (2023-11-11) — https://www.reddit.com/r/CapeCod/comments/17sumrt/hvac_recommendations/k8sv7p0/
- “Bourque Heating and Cooling in Hyannis.” — u/capecodchef in r/CapeCod (2023-11-11) — https://www.reddit.com/r/CapeCod/comments/17sumrt/hvac_recommendations/k8sfghh/
- “Job well done” — carrier.com (2023-09-13) — https://www.carrier.com/residential/en/us/dealers/ma/marstons-mills/72812-loc

## Recent reviews

- **5/5 · Google Reviews · Kathy B · 2026-08-19**: First time customer- I highly recommend.  Heating system maintenance was done. Technician was very informative regarding the mechanics of the system.
- **5/5 · Google Reviews · Tweety_bella 5313 · 2026-08-15**: The customer service was great and the technician was awesome
- **5/5 · Google Reviews · Marcia Paquette · 2026-07-28**: Bourque quickly accommodated me as soon as I called and the problem was fixed in the same morning.
- **5/5 · Google Reviews · John LaRiviere · 2026-07-15**: Steve and his team did a great job working with our schedule as we are seasonal residents.  They installed a new Mitubishi Mini Split system that has room too add in the future.  They were careful with install, location, and answered all our questions.  Highly recommend.
- **5/5 · Google Reviews · Todd Gonyeau · 2026-07-08**: Timely, professional,  knowledgeable and a fair price.
- **1/5 · Google Reviews · Sean Robertson · 2026-06-27**: I can’t speak to the quality of their HVAC work, but I was very disappointed with the way their company vehicles were being driven. One of their drivers aggressively cut me off in traffic and also did the same to several other vehicles around me. It’s concerning to see that kind of driving from a co…
- **5/5 · Google Reviews · John Gallivan · 2026-06-18**: Adam was great. He quickly diagnosed and fixed the problem. We couldn’t be happier with the results!
- **5/5 · Google Reviews · Bob Doulbakian · 2026-06-03**: There seems to be a disconnect between the answering service or folks answering the phone. However the technician who came out without prior notice was courteous, honest and resolved the issue quickly and made sure the system was running as it was designed. The tech (Adam) is the epitome of who you …
- **5/5 · Google Reviews · James Astuto · 2026-05-20**: Prompt courteous and thorough
- **5/5 · Google Reviews · William Skinner · 2026-05-07**: Adam checked out our a/c system in a knowledgeable, conscientious efficient manner. He did a great job. I would recommend him (and Bourque) for any plumbing, heating or a/c job

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Data freshness: last scanned 2026-08-20T05:19:30.137Z.
Cite as: Bourque Heating & Cooling — Tavlee (https://tavlee.com/contractor/bourque-heating-and-cooling-hyannis)
Source: https://tavlee.com/contractor/bourque-heating-and-cooling-hyannis