---
title: "Branch Brook Fuels"
description: "Branch Brook Fuels describes itself on its BBB profile as offering residential and commercial fuel oils and heating system service and installation, and sa"
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Branch Brook Fuels

**Trade:** Heating Oil Delivery · **Address:** 14 Old Sawmill Ln, Arundel, ME 04046 · **Phone:** (207) 985-1500 · **Website:** http://www.branchbrook.net/ · **Languages:** English

**Rating: 3.7/5** (medium confidence) — from 7 reviews across 5 sources.
71% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Branch Brook Fuels describes itself on its BBB profile as offering residential and commercial fuel oils and heating system service and installation, and says it was established and incorporated in Maine in 1996. Its website lists a service area of 14 towns, including Arundel, Kennebunk, Saco and York. Its BBB grade is A+.

A 2026 customer said that on an emergency call for a loud intermittent noise on their boiler, the tech arrived in 25 minutes and replaced the primary zone circ pump. A 2022 customer said the company had done an install, maintenance and fuel deliveries for their family for a number of years. A 2025 customer said Branch Brook Fuels had served their neighborhood since the first homes were occupied in late 2022. A 2024 customer said they were concerned about their propane being low and the company addressed it in a timely manner. In a 2022 Reddit thread on r/Maine, a commenter named Branch Brook Fuels among the companies to try.

A 2022 customer looking for a boiler replacement estimate said the owner came, looked for a few minutes and left without a word, and that the quote took weeks to receive. A 2025 customer wrote that they had a bad experience and would not use the company again.

**Strengths:**
- Emergency boiler repair — a 2026 customer said the tech arrived in 25 minutes
- Long-time fuel delivery — a 2022 customer described years of deliveries and maintenance

**Concerns:**
- Slow boiler quote — a 2022 customer said the estimate took weeks to arrive

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Offers residential and commercial fuel oils and heating system service and installation, per its BBB profile; incorporated in Maine in 1996 _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/me/arundel/profile/heating-contractors/branch-brook-fuels-0021-69081) — “About (Better Business Bureau, self-described): Branch Brook Fuels offers professional residential and commercial fuel oils and heating syst…”
- Lists a service area of 14 towns including Arundel, Kennebunk, Saco and York _(confidence: medium)_
  - [Official Website](http://www.branchbrook.net) — “Stated service area (self-reported): Alfred, Arundel, Berwick, Biddeford, Kennebunk, Kennebunkport, Lyman, North Berwick, Ogunquit, Old Orch…”
- BBB grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/me/arundel/profile/heating-contractors/branch-brook-fuels-0021-69081) — “Better Business Bureau grade: A+”
- Google rating of 4.3 stars from 18 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Branch%20Brook%20Fuels&query_place_id=ChIJR9gzZFyuskwRl9zLT9JkTEI) — “Google: 4.3★ from 18 ratings”
- A 2026 customer said the tech arrived in 25 minutes on an emergency boiler call and replaced the primary zone circ pump _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjNVUxQTFUa2xZTkVKc1NVeERSM1JmTFdGNWEwRRAB!2m1!1s0x0:0x424c64d24fcbdc97!3m1!1s2@1:CAIQACodChtycF9oOlc5U1A1TklYNEJsSUxDR3RfLWF5a0E%7C%7C?hl=en-US) — “5★ Emergency call to Branch Brook for a loud intermittent noise on our boiler. Tech arrived in 25 mins from our call. The tech fixed the pro…”
- A 2022 customer said the company had done an install, maintenance and fuel deliveries for their family for years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlb3RPRlJ3EAE!2m1!1s0x0:0x424c64d24fcbdc97!3m1!1s2@1:CIHM0ogKEICAgICeotOFRw%7C%7C?hl=en-US) — “5★ Branch Brook is always there for me when I need them. They've done an install, maintenance and made fuel deliveries for my family for a n…”
- A 2022 Reddit commenter on r/Maine named Branch Brook Fuels among companies to try _(confidence: low)_
  - [reddit.com](https://www.reddit.com/r/Maine/comments/skihw5/whats_the_deal_with_propane_prices/hvmdo23/) — “r/Maine — Try York Oil & Propane, Branch Brook Fuels, or Fielding's”
- A 2022 customer said a boiler replacement quote took weeks to receive after the owner left without a word _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyXzlfdUh3EAE!2m1!1s0x0:0x424c64d24fcbdc97!3m1!1s2@1:CIHM0ogKEICAgIC2_9_uHw%7C%7C?hl=en-US) — “1★ We were looking for estimates on a boiler replacement and the owner came to give us a quote on the job; he came in, looked for a few minu…”
- Specializes in Heating Oil Delivery _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlb3RPRlJ3EAE!2m1!1s0x0:0x424c64d24fcbdc97!3m1!1s2@1:CIHM0ogKEICAgICeotOFRw%7C%7C?hl=en-US) — “5★ Branch Brook is always there for me when I need them. They've done an install, maintenance and made fuel deliveries for my family for a n…”
  - [Better Business Bureau](https://www.bbb.org/us/me/arundel/profile/heating-contractors/branch-brook-fuels-0021-69081) — “About (Better Business Bureau, self-described): Branch Brook Fuels offers professional residential and commercial fuel oils and heating syst…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjNVUxQTFUa2xZTkVKc1NVeERSM1JmTFdGNWEwRRAB!2m1!1s0x0:0x424c64d24fcbdc97!3m1!1s2@1:CAIQACodChtycF9oOlc5U1A1TklYNEJsSUxDR3RfLWF5a0E%7C%7C?hl=en-US) — “5★ Emergency call to Branch Brook for a loud intermittent noise on our boiler. Tech arrived in 25 mins from our call. The tech fixed the pro…”
  - [Better Business Bureau](https://www.bbb.org/us/me/arundel/profile/heating-contractors/branch-brook-fuels-0021-69081) — “About (Better Business Bureau, self-described): Branch Brook Fuels offers professional residential and commercial fuel oils and heating syst…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Branch%20Brook%20Fuels&query_place_id=ChIJR9gzZFyuskwRl9zLT9JkTEI): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Branch%20Brook%20Fuels&query_place_id=ChIJR9gzZFyuskwRl9zLT9JkTEI): 4.3★ from 18 ratings
- [Better Business Bureau](https://www.bbb.org/us/me/arundel/profile/heating-contractors/branch-brook-fuels-0021-69081): Listed on this source
- [Official Website](http://www.branchbrook.net): 30 yrs in business · Self-reported profile and service details
- [Local News](https://www.seacoastonline.com/story/news/local/york-star/2015/03/17/h-b-fuel-fund-created/34974952007/): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Try York Oil & Propane, Branch Brook Fuels, or Fielding's” — u/WastelandProfit in r/Maine (2022-02-04) — https://www.reddit.com/r/Maine/comments/skihw5/whats_the_deal_with_propane_prices/hvmdo23/
- “they take the money to local fuel companies like Downeast Energy, Branch Brook Fuels and Beaupre Fuels. The fuel companies then work directly with people in need of help.” — seacoastonline.com — https://www.seacoastonline.com/story/news/local/york-star/2015/03/17/h-b-fuel-fund-created/34974952007/
- “Rollins, who works for Branch Brook Fuels in Arundel, said he is licensed in oil heating systems but came to MTEC to learn propane systems and appliances.” — pressherald.com — https://www.pressherald.com/2016/08/29/hvac-school-offers-a-lifeline-to-workers-in-dying-maine-industries/

## Recent reviews

- **5/5 · Google Reviews · Alex Mercurio · 2026-03-06**: Emergency call to Branch Brook for a loud intermittent noise on our boiler. Tech arrived in 25 mins from our call. The tech fixed the problem within 30 mins of being there. Replaced primary zone circ pump and issue resolved. Tech was very knowledgeable and efficient. Very satisfied with the service.
- **5/5 · Google Reviews · Danny Gallant · 2025-09-02**: Branch Brook Fuels has been serving our neighborhood since the first homes were occupied in late 2022. For 3 years now they have provided us with excellent service and competitive pricing. Highly recommend!
- **1/5 · Google Reviews · KportBroker · 2025-03-06**: Had a recent bad experience with them and will not be using again.
- **5/5 · Google Reviews · Benjamin Lacouette · 2024-12-28**: Top notch on all levels! New customer and very satisfied. I was concerned with our propane being low and they address it in a timely manner. Highly recommend these guys!
- **5/5 · Google Reviews · Melissa Jacques · 2024-11-18**: We have been using Branch Brook since we moved to Arundel earlier this year. Their service has been reliable and affordable. Every individual we have worked with at Branch Brook has been extremely friendly!
- **5/5 · Google Reviews · Del Maxwell · 2022-09-09**: Branch Brook is always there for me when I need them. They've done an install, maintenance and made fuel deliveries for my family for a number of years. I'm very happy with them and would recommend them to anyone.
- **1/5 · Google Reviews · David · 2022-05-02**: We were looking for estimates on a boiler replacement and the owner came to give us a quote on the job; he came in, looked for a few minutes, and left without a word. That quote took weeks to receive with us having to call to get it as he apparently didn't even want to do it. Extremely disrespectful…

---

Data freshness: last scanned 2026-10-08T22:18:14.363Z.
Cite as: Branch Brook Fuels — Tavlee (https://tavlee.com/contractor/branch-brook-fuels-arundel)
Source: https://tavlee.com/contractor/branch-brook-fuels-arundel

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