# Brand-Nu Cleaning Service

**Trade:** House Cleaning · **Phone:** (508) 756-8707 · **Website:** https://brand-nu-janitorial.com/ · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 24 reviews across 3 sources.
92% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Brand-Nu Cleaning Service says it has served the Worcester area for over 30 years and offers residential, commercial, industrial, medical and office-building cleaning, with one-time and ongoing appointments. Its own site lists house, infection, hoarding, mice/fly, dumpster and holiday cleanup services, while customer reviews identify Marguerite as the owner and describe a team handling home and move-related work.

Customers repeatedly describe deep, spring, move-in and whole-house cleanings with attention to details such as appliances, drawers, windows, floors and musty odors. Recent reviews praise thoroughness, professionalism, communication, responsiveness and willingness to accommodate short notice; the review history runs from 2021 through 2026 and includes repeat customers.

There is also a clear dissenting 2024 review alleging that a move-in cleaning did not meet the promised scope and was overpriced, alongside a brief 2023 review saying the customer would not do business with the company again. Those comments are important to discuss when confirming scope, pricing and quality checks.

They appear best suited to homeowners and property-related cleaning projects that need a detailed estimate and scheduling coordination. Ask what every line item includes, who will perform the work, how follow-up concerns are handled, and whether specialized infection, hoarding or cleanup requests require separate arrangements.

**Strengths:**
- Detailed cleaning — reviews cite thorough work across many surfaces
- Responsive scheduling — customers mention quick replies and short-notice service
- Repeat customers — reviewers describe returning over multiple years
- Move-in cleaning — customers cite whole-home and vacant-home projects

**Concerns:**
- Scope confirmation — one review alleged substantial missed tasks
- Pricing clarity — one review disputed value for a move-in cleaning
- Follow-up process — ask how quality concerns are addressed

**Where sources disagree:**
- Most reviews are strongly positive, but one detailed 2024 complaint alleges missed work and poor value; a short 2023 review is also negative.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company self-reports more than 30 years serving the Worcester area and offers residential, commercial, industrial, medical and office-building cleaning. _(confidence: high)_
  - [Official Website](https://brand-nu-janitorial.com) — “Brand-Nu Cleaning Service states it provides residential, commercial, industrial, medical and office-building cleaning in the Worcester area…”
  - [Official Website](https://brand-nu-janitorial.com) — “Company history (self-reported): over 30 years (self-reported)”
- Marguerite is identified in customer reviews as the owner and primary contact. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLSzNxSjItNzhpYU9nEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEKK3qJ2-78iaOg%7C%7C?hl=en) — “5★ I can’t say enough about this incredible cleaning company. The owner Marguerite is the kindest soul. They absolutely transformed my famil…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOTd2QU5nEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgICj97vANg%7C%7C?hl=en) — “5★ Brand-Nu Janitorial Service is the only company to hire for cleaning, packing, and organizing.

Marguerite responds quickly and keeps you…”
- Reviews repeatedly praise detailed deep, spring, move-in and whole-house cleaning work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWaS1TTWFBEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDVi-SMaA%7C%7C?hl=en) — “5★ I booked them to deep-clean an empty home before moving in and they went above and beyond my expectations. Everything is spotless, includ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSNnFHNjBRRRAB!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDR6qG60QE%7C%7C?hl=en) — “5★ My house looked AMAZING after they cleaned today. I was looking for a thorough spring cleaning and they did exactly that. Every nook and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1d0ozYmZBEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDuwJ3bfA%7C%7C?hl=en) — “5★ We used this service when we were moving. They cleaned the entire house top to bottom. The cleaners were so nice and worked REALLY fast. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXcGFhRFVREAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDWpaaDUQ%7C%7C?hl=en) — “5★ I purchased a full-house cleaning for my wife’s birthday and we were so happy with the work.  It was well worth the cost to hear her say,…”
- Customers commonly praise communication, responsiveness, professionalism and scheduling flexibility. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GWVJUaFdXSFkxYkRoR2EzVkRNSFV3TWtSc1UyYxAB!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CAIQACodChtycF9oOmFYRThWWHY1bDhGa3VDMHUwMkRsU2c%7C%7C?hl=en) — “5★ Excellent service. Thorough. Great communication. Would definitely hire again.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqOTd2QU5nEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgICj97vANg%7C%7C?hl=en) — “5★ Brand-Nu Janitorial Service is the only company to hire for cleaning, packing, and organizing.

Marguerite responds quickly and keeps you…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWaS1TTWFBEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDVi-SMaA%7C%7C?hl=en) — “5★ I booked them to deep-clean an empty home before moving in and they went above and beyond my expectations. Everything is spotless, includ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHOHVMaEF3EAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgICG8uLhAw%7C%7C?hl=en) — “5★ I called Brand-nu on Thursday, desparate for services before Monday. The response was just what I needed, they were there on Saturday and…”
- One 2024 customer alleged a move-in cleaning missed much of the promised scope and cost over $1,000. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6a3RPUjFRRRAB!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgICzktOR1QE%7C%7C?hl=en) — “1★ I don’t normally do this but I feel like it’s important so no one gets robbed like I did.

I hired Brand-Nu Worcester Cleaning Services t…”
- A separate 2023 review states the customer would not do business with the company again without additional detail. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1cl9hZ2FnEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIC5r_agag%7C%7C?hl=en) — “1★ If I could turn back time I would not do business with them.”
- The review record is strongly positive but includes two negative comments, so the read is moderated. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6a3RPUjFRRRAB!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgICzktOR1QE%7C%7C?hl=en) — “1★ I don’t normally do this but I feel like it’s important so no one gets robbed like I did.

I hired Brand-Nu Worcester Cleaning Services t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWaS1TTWFBEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDVi-SMaA%7C%7C?hl=en) — “5★ I booked them to deep-clean an empty home before moving in and they went above and beyond my expectations. Everything is spotless, includ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM1cl9hZ2FnEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIC5r_agag%7C%7C?hl=en) — “1★ If I could turn back time I would not do business with them.”
- Specializes in House Cleaning _(confidence: high)_
  - [Official Website](https://brand-nu-janitorial.com) — “Brand-Nu Cleaning Service states it provides residential, commercial, industrial, medical and office-building cleaning in the Worcester area…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWaS1TTWFBEAE!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDVi-SMaA%7C%7C?hl=en) — “5★ I booked them to deep-clean an empty home before moving in and they went above and beyond my expectations. Everything is spotless, includ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSNnFHNjBRRRAB!2m1!1s0x0:0x9b9a321ea367f180!3m1!1s2@1:CIHM0ogKEICAgIDR6qG60QE%7C%7C?hl=en) — “5★ My house looked AMAZING after they cleaned today. I was looking for a thorough spring cleaning and they did exactly that. Every nook and …”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Brand-Nu%20Cleaning%20Service&query_place_id=ChIJVVVVVd4G5IkRgPFnox4ymps): 4.8★ from 0 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Brand-Nu%20Cleaning%20Service&query_place_id=ChIJVVVVVd4G5IkRgPFnox4ymps): Listed on this source
- [Official Website](https://brand-nu-janitorial.com): 30 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Rachel Levitt · 2026-08-18**: Excellent service. Thorough. Great communication. Would definitely hire again.
- **5/5 · Google Reviews · Dee Taylor · 2026-06-17**: Had them come out had really bad carpet wasn’t sure it could be cleaned but with his wisdom and positive energy and attitude he got it done looks amazing feels like brand new carpet definitely worth the service I will no longer deal with anyone else except Brand nu Carpet! Very positive and honest m…
- **5/5 · Google Reviews · Jayme Brown · 2026-01-12**: Great service! Was able to come in with only day before notice and willing to work with my price range! My house is beautiful:)
- **5/5 · Google Reviews · Iris Stowe · 2025-09-24**: We are repeat customers of Brand-Nu Janitorial Service. Marguerite and her team are the epitome of professional, exceptional service and warmth. They clean with excellence and are meticulous in the small details. We have used them for years and they always exceed our expectations. We highly recommen…
- **5/5 · Google Reviews · Congetta Gustafson · 2025-06-01**: I was very pleased with the wonderful job the workers did at my home. They were polite, professional and worked steadily.
- **5/5 · Google Reviews · Haley · 2025-05-27**: I can’t say enough about this incredible cleaning company. The owner Marguerite is the kindest soul. They absolutely transformed my family members home. Took the weight off of their shoulders when they came home to their most pristine sparkling home! Thank you so much, I can’t recommend you more, I …
- **5/5 · Google Reviews · Joseph Kelly · 2024-10-04**: Excellent job cleaning out a messy rental property. Would hire again.
- **1/5 · Google Reviews · Heather Fiori · 2024-05-31**: I don’t normally do this but I feel like it’s important so no one gets robbed like I did.

I hired Brand-Nu Worcester Cleaning Services to clean our home recently before moving in. There was no furniture inside the home at the time of cleaning.
They charged over 1,000 for this service.

All floors w…
- **5/5 · Google Reviews · A H · 2024-04-27**: Brand-Nu Janitorial Service is the only company to hire for cleaning, packing, and organizing.

Marguerite responds quickly and keeps you informed throughout the entire process.  She is professional, organized, meticulous, honest, and reasonably priced.  She is also an excellent cataloguer, taking b…
- **5/5 · Google Reviews · Drake Casting Co. · 2024-04-18**: Professional company. Great service.

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Data freshness: last scanned 2026-08-24T12:41:39.700Z.
Cite as: Brand-Nu Cleaning Service — Tavlee (https://tavlee.com/contractor/brand-nu-cleaning-service)
Source: https://tavlee.com/contractor/brand-nu-cleaning-service