# Breakwater pools

**Trade:** Pool Cleaning · **Address:** 56 Suffolk Ave, West Yarmouth, MA 02673 · **Phone:** (508) 258-5805 · **Website:** http://www.breakwaterpools.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 30 reviews across 4 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Breakwater Pools runs pool care across Cape Cod from a small, hands-on shop in West Yarmouth. The company says it opened in 1993 and describes itself today as family-owned, with 31-plus years in the pool business; across dozens of Google reviews, customers refer to the person doing the work simply as Kevin.

What repeats across three years of reviews is directness: Kevin answers calls and texts himself, shows up on the day he commits to, and stays reachable when something goes wrong — one customer said he responds quickly "even in the middle of a holiday weekend," another coordinated a leak repair and new liner from a winter home in North Carolina and praised the steady updates along the way. Several reviewers describe using the company for three-plus years running, through liner replacements, filter and heater upgrades, and one full installation of a Soake plunge pool's control system. Others credit him with solving recurring algae and water-balance problems, including on a saltwater pool that's tricky to keep clear.

Its Massachusetts home improvement contractor registration is active and verified directly against the state registry, held under the company's own name.

One review worth reading before signing up for weekly service: a 2024 customer described visits capped at roughly 15 minutes for $150, said the company felt understaffed, and got pushback when they raised it. It stands alone in an otherwise near-unanimous run of five-star reviews spanning 2022 through 2024, but it's specific enough to be worth asking about directly — what a standard maintenance stop actually covers.

Breakwater is a fit for a homeowner who wants one familiar person handling openings, closings, and mid-season fixes and doesn't mind dealing with that person directly rather than an office. Given the 2024 account, it's worth confirming up front how long a routine visit runs and what's included before committing to a season.

**Strengths:**
- Liner and equipment repairs — reviewers cite successful liner swaps and heater/filter upgrades
- Direct owner response — reachable and responsive across 2022-2024, even on holidays
- Multi-year repeat clients — several reviewers describe 3+ years of continuous service
- Verified HIC registration — active Massachusetts license held in the company's own name
- Water chemistry fixes — credited with solving recurring algae and saltwater balance issues

**Concerns:**
- Short maintenance visits — one 2024 review described ~15-minute stops and pushback

**Where sources disagree:**
- A 2023-12-17 five-star review reads as a message from a fellow pool-trade professional thanking the owner as a mentor/teacher, not a description of a paying customer's own pool service — it names no job done for the reviewer.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HIC registration #208531 is registry-verified active, held by Breakwater Pools Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 208531 registry-verified active — registry holder of record: Breakwater pools inc”
- Google shows a 4.9★ average from 34 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Breakwater%20pools&query_place_id=ChIJSYXVR8I5-4kR1lcHA1j8mOI) — “Google: 4.9★ from 34 ratings”
- The company says it started in 1993 and describes itself as family-owned with 31+ years in the pool business. _(confidence: medium)_
  - [Official Website](http://www.breakwaterpools.com) — “Company history (self-reported): Site states its journey began in 1993 and describes itself as family-owned with over three decades / 31+ ye…”
  - [Official Website](http://www.breakwaterpools.com) — “Stated ownership (self-reported): Family-owned”
  - [Official Website](http://www.breakwaterpools.com) — “Self-reported 33 years in business”
- Reviewers across 2022-2024 repeatedly cite fast, direct responses from the owner, including on holiday weekends. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dzhXRWF3EAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID9w8WEaw%7C%7C?hl=en) — “5★ Kevin and his team have given us excellent service for the past three years. The pool always looks sparkling and pristine. Kevin responds…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5OFBURm13RRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID98PTFmwE%7C%7C?hl=en) — “5★ Kevin is the absolute best pool manager you will find mid-Cape. He communicates super promptly on email and text. He makes sure our openi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoaGZfRlJnEAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIChhf_FRg%7C%7C?hl=en) — “5★ Kevin and the team at Breakwater Pools have provided us with excellent customer service including calling well in advance to schedule poo…”
- Multiple reviewers describe successful liner replacements and equipment, filter, and heater upgrades. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5aDlTNmNnEAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID9h9S6cg%7C%7C?hl=en) — “5★ Kevin is very reliable and reasonably priced. He installed a new liner for us and now opens, closes, and maintains our pool. I would high…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5X2Vlb193RRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIC9_eeo_wE%7C%7C?hl=en) — “5★ I would highly recommend Breakwater Pools. Kevin and his staff are exceptional - he is responsive to your calls and they show up for week…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5dmJhVThBRRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIC9vbaU8AE%7C%7C?hl=en) — “5★ Kevin and the crew at Breakwater Pools have been extremely valuable to us.  We recently put in a Soake plunge pool and Kevin did the inst…”
- Several reviewers describe using Breakwater continuously for three or more years. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6aW8tTmN3EAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgICzio-Ncw%7C%7C?hl=en) — “5★ We’ve been using Breakwater for several years now and have had nothing but exceptional service. Kevin is very detail oriented and makes t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dzhXRWF3EAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID9w8WEaw%7C%7C?hl=en) — “5★ Kevin and his team have given us excellent service for the past three years. The pool always looks sparkling and pristine. Kevin responds…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoaGZfRlJnEAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIChhf_FRg%7C%7C?hl=en) — “5★ Kevin and the team at Breakwater Pools have provided us with excellent customer service including calling well in advance to schedule poo…”
- One customer coordinated a leak repair and liner replacement from out of state and praised the ongoing communication. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM5X2ZhMmlBRRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIC9_fa2iAE%7C%7C?hl=en) — “5★ We worked with Kevin to find a leak and to put in a new liner in
This was all done while we were at our winter home in NC
Kevin kept in c…”
- A 2024 review described roughly 15-minute visits for $150 and pushback when questioned, calling the company understaffed. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURydEtUYk1REAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIDrtKTbMQ%7C%7C?hl=en) — “1★ I would not use this company. I thought supporting a new, small local Company would be a good thing to do. I was wrong! They anre underst…”
- Reviewers credit the company with resolving recurring algae and water-balance problems, including on saltwater pools. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEN3IyU1dnEAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgICD7r2SWg%7C%7C?hl=en) — “5★ Breakwater does an excellent job with pool services. They are great to work! Having a saltwater pool, water quality is very important and…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5ZzZqT0ZBEAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIC9g6jOFA%7C%7C?hl=en) — “5★ Best Pool service on the Cape. Kevin has helped us get our pool in great shape. We dealt with algae problems in the past, until Kevin sta…”
- Near-unanimous five-star record across 2022-2024, weighed against one detailed complaint about visit length and attitude. _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Breakwater%20pools&query_place_id=ChIJSYXVR8I5-4kR1lcHA1j8mOI) — “Google: 4.9★ from 34 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURydEtUYk1REAE!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIDrtKTbMQ%7C%7C?hl=en) — “1★ I would not use this company. I thought supporting a new, small local Company would be a good thing to do. I was wrong! They anre underst…”
- Specializes in Pool Cleaning _(confidence: high)_
  - [Official Website](http://www.breakwaterpools.com) — “Family-owned pool and spa company providing installation, construction, maintenance, repair, and seasonal opening/closing services for homeo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3MFotQm9BRRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgIC70Z-BoAE%7C%7C?hl=en) — “5★ Kevin and his team at Breakwater Pools have done a great job repairing and maintaining our pool this summer. They have been very responsi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5enZXWmpBRRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID9zvWZjAE%7C%7C?hl=en) — “5★ Kevin and his team have done a great job with our pool maintenance and any issues that have come up.  His team is prompt, reliable and pr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5OFBURm13RRAB!2m1!1s0x0:0xe298fc58030757d6!3m1!1s2@1:CIHM0ogKEICAgID98PTFmwE%7C%7C?hl=en) — “5★ Kevin is the absolute best pool manager you will find mid-Cape. He communicates super promptly on email and text. He makes sure our openi…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#208531, hic) — verified against the official MA state registry on 2026-08-23, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Breakwater%20pools&query_place_id=ChIJSYXVR8I5-4kR1lcHA1j8mOI): 4.9★ from 34 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Breakwater%20pools&query_place_id=ChIJSYXVR8I5-4kR1lcHA1j8mOI): Listed on this source
- [Official Website](http://www.breakwaterpools.com): 33 yrs in business · Self-reported profile and service details
- [Exa](https://www.breakwaterpools.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Kathy Bolduc · 2024-08-16**: Kevin and his team at Breakwater Pools have done a great job repairing and maintaining our pool this summer. They have been very responsive and reliable. Our pool has not looked this good in a long time!
- **1/5 · Google Reviews · Kristen Cersosimo · 2024-07-15**: I would not use this company. I thought supporting a new, small local Company would be a good thing to do. I was wrong! They anre understaffed and told me they cannot spend more than 15 minutes at any house or the lose money! So for $150 you get 15 minutes of adequate work and a big attitude when an…
- **5/5 · Google Reviews · Michael Puntonio · 2024-06-01**: We’ve been using Breakwater for several years now and have had nothing but exceptional service. Kevin is very detail oriented and makes the whole process seamless. Breakwater Pools always exceeds our expectations.
- **5/5 · Google Reviews · Lucie Brackett · 2024-03-28**: Breakwater does an excellent job with pool services. They are great to work! Having a saltwater pool, water quality is very important and Breakwater is amazing at keeping the pool perfectly clean and balanced throughout the busy summer! Highly recommend.
- **5/5 · Google Reviews · Dan Caldararo · 2024-03-21**: Kevin is very reliable and reasonably priced. He installed a new liner for us and now opens, closes, and maintains our pool. I would highly recommend Breakwater Pools as they will not disappoint.
- **5/5 · Google Reviews · Lori Rosenberg · 2024-03-20**: Kevin and his team have given us excellent service for the past three years. The pool always looks sparkling and pristine. Kevin responds quickly when there is any problem - even in the middle of a holiday weekend. He has also recommended certain replacement parts be installed that have greatly impr…
- **5/5 · Google Reviews · Roberto Ugarte · 2024-03-16**: Kevin and his team have done a great job with our pool maintenance and any issues that have come up.  His team is prompt, reliable and professional.  Kevin communicates well and has worked with our schedule, opening and closing our pool when it is convenient for us.
- **5/5 · Google Reviews · Kathy Hunt · 2024-03-15**: I have been with Kevin since the inception of his business.  I rent my house in the summer and it gives me great comfort to know that his cleaning service will always come and that he responds immediately when I have a problem.  Kevin is organized, communicative, and dependable.  His experience enab…
- **5/5 · Google Reviews · David Boxmeyer · 2024-03-12**: Kevin and his team do a great job.  Reliable and no drama - they do what they say, when they say they will do it.  Just what you want in your pool service company.
- **5/5 · Google Reviews · Kat MacDonald · 2024-03-12**: Kevin is the absolute best pool manager you will find mid-Cape. He communicates super promptly on email and text. He makes sure our opening and closing dates correspond with when we plan to use the pool. The few times our pool has struggled with a greenish tinge, he comes as many times as needed to …

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Data freshness: last scanned 2026-08-23T18:26:48.938Z.
Cite as: Breakwater pools — Tavlee (https://tavlee.com/contractor/breakwater-pools-west-yarmouth)
Source: https://tavlee.com/contractor/breakwater-pools-west-yarmouth