---
title: "Brian Himpel Plumbing"
description: "A recent Google customer says a toilet Brian Himpel Plumbing installed wasn't level, that he blamed the floor, and that he tightened it so hard the new toi"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Brian Himpel Plumbing

**Trade:** Plumbing · **Address:** 73 Westfield Dr, Trumbull, CT 06611 · **Phone:** (203) 459-1330 · **Languages:** English

**Rating: 2.3/5** (medium confidence) — from 11 reviews across 5 sources.
36% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 2 negative.

## The honest read

A recent Google customer says a toilet Brian Himpel Plumbing installed wasn't level, that he blamed the floor, and that he tightened it so hard the new toilet cracked in two places. That customer says they had to call in someone else and that he refused to give any money back. A recent Google customer says a toilet replacement was not level and cracked due to improper installation, and that another plumber had to fix it.

On its Better Business Bureau page, the firm describes itself as offering plumbing, heating services, pool pumps, gas fireplaces and hot water heaters.

A 2026 customer who called Brian's service said he came the next day, fixed two plumbing problems, took his shoes off when he came in, and removed all garbage and boxes after the work. A 2026 customer said they had used Brian for many years and found him reasonably priced. A 2024 customer said Brian took care of a few different problems on one visit, arrived on time and had all the materials in his truck.

A 2024 customer said he never showed up after a month of texting and multiple appointments, and never called to cancel. A 2020 BuildZoom customer said he did not complete the job and that another plumber had to finish it. A 2016 BuildZoom customer said a kitchen faucet hose broke three months after he fixed it, that he would not honor a promised one-year guarantee, and that he left a voicemail saying he would charge "$95.00 to walk in the door."

It holds an active Connecticut P1 plumbing licence, PLM.0279283-P1, under Brian W Himpel.

**Strengths:**
- A next-day visit — a 2026 customer said he came the next day
- A clean worksite — a 2026 customer said garbage and boxes were removed

**Concerns:**
- Toilet installation — a recent customer said the new toilet cracked
- A no-show — a 2024 customer said he never showed up
- Guarantee dispute — a 2016 customer said a one-year guarantee went unhonored

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A recent customer said a toilet installation was not level and the new toilet cracked in two places _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJeFduWndNa0ZPVmpkM1JFZG1iRWQ2ZGtWRlRXYxAB!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CAIQACodChtycF9oOjIxWnZwMkFOVjd3REdmbEd6dkVFTWc%7C%7C?hl=en-US) — “1★ Toilet installation wasn’t level. When I pointed it out he blamed it on the floor. P.S the floor was level. He cranked so hard on tighten…”
- A recent customer said a toilet replacement was not level, cracked, and was fixed by another plumber _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taSWVIRjNkRVpNY2xOME5rZ3paamt4Y2pOcWVHYxAB!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CAIQACodChtycF9oOkZIeHF3dEZMclN0NkgzZjkxcjNqeGc%7C%7C?hl=en-US) — “1★ Toilet replacement done wrong, not level and cracked due to improper installation. Had to use another plumber to fix. Glad we did.”
- A 2026 customer said he came the next day and fixed two plumbing problems _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xobE1DMVlOWFZFVlZwRWFFdERVMlJ5VGtwRlZrRRAB!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CAIQACodChtycF9oOlhlMC1YNXVEVVpEaEtDU2RyTkpFVkE%7C%7C?hl=en-US) — “5★ I called Brian’s service. He got back to me right away. He came the next day and fixed two plumbing problems. He was professional and pol…”
- A 2024 customer said several problems were handled on one visit with materials on the truck _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dVB5MldnEAE!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CIHM0ogKEICAgID9uPy2Wg%7C%7C?hl=en-US) — “5★ Brian was at my house a few days ago.  He came highly recommended by a good friend.  He took care of a few different problems on one visi…”
- A 2024 customer said he never showed up after multiple appointments _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYM3JpTi13RRAB!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CIHM0ogKEICAgICX3riN-wE%7C%7C?hl=en-US) — “1★ After a month of texting he never showed up. We had multiple appointments. He never called to cancel. Just wanted time. Call B&G pipe for…”
- A 2020 BuildZoom customer said the job was not completed _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-himpel-plumbing-services) — “1★ Do yourself a favor and do not call Brian. He did not complete my job and threatened to charge me again if I call him again. I still have…”
- A 2016 BuildZoom customer said a promised one-year guarantee was not honored on a faucet repair _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-himpel-plumbing-services) — “1★ Brian Himpel refused to honor his promise to guarantee his work for a year. My kitchen faucet hose broke after he fixed it 3 months ago. …”
- Describes itself on the Better Business Bureau as offering plumbing, heating services, pool pumps, gas fireplaces and hot water heaters _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/plumber/brian-himpel-plumbing-services-0111-51002569) — “About (Better Business Bureau, self-described): This firm offers plumbing, heating services, pool pumps, gas fireplaces and hot water heater…”
- Google shows 3.2 stars from 15 ratings; BuildZoom shows 1.0 star from 3 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Brian%20Himpel%20Plumbing&query_place_id=ChIJd2GRb4wI6IkRsKQ45MaVue0) — “Google: 3.2★ from 15 ratings”
  - [BuildZoom](https://www.buildzoom.com/contractor/brian-himpel-plumbing-services) — “BuildZoom: 1.0★ from 3 ratings”
- It holds an active Connecticut P1 plumbing licence, PLM.0279283-P1, under Brian W Himpel. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0279283-P1 registry-verified active — registry holder of record: BRIAN W HIMPEL”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xobE1DMVlOWFZFVlZwRWFFdERVMlJ5VGtwRlZrRRAB!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CAIQACodChtycF9oOlhlMC1YNXVEVVpEaEtDU2RyTkpFVkE%7C%7C?hl=en-US) — “5★ I called Brian’s service. He got back to me right away. He came the next day and fixed two plumbing problems. He was professional and pol…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dVB5MldnEAE!2m1!1s0x0:0xedb995c6e438a4b0!3m1!1s2@1:CIHM0ogKEICAgID9uPy2Wg%7C%7C?hl=en-US) — “5★ Brian was at my house a few days ago.  He came highly recommended by a good friend.  He took care of a few different problems on one visi…”

## License

Status: **active** (#PLM.0279283-P1, plumber) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Brian%20Himpel%20Plumbing&query_place_id=ChIJd2GRb4wI6IkRsKQ45MaVue0): 3.2★ from 15 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Brian%20Himpel%20Plumbing&query_place_id=ChIJd2GRb4wI6IkRsKQ45MaVue0): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/brian-himpel-plumbing-services): 1.0★ from 3 ratings
- [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/plumber/brian-himpel-plumbing-services-0111-51002569): Listed on this source
- [Local News](https://onbridgeport.com/home-services/plumbers/brian-himpel-plumbing/): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Gina Wiener · 2026-09-10**: Toilet installation wasn’t level. When I pointed it out he blamed it on the floor. P.S the floor was level. He cranked so hard on tightening the toilet that my new toilet cracked in two places. He was going to come back and replace the toilet but he wasn’t going to address the root problem and the s…
- **1/5 · Google Reviews · Corey Wiener · 2026-09-10**: Toilet replacement done wrong, not level and cracked due to improper installation. Had to use another plumber to fix. Glad we did.
- **5/5 · Google Reviews · Richard King · 2026-03-16**: We have used Brian for many years.  He is efficient, reliable and reasonably priced.  I would recommend him to anyone.
- **5/5 · Google Reviews · Cary Friedman · 2026-01-26**: I called Brian’s service. He got back to me right away. He came the next day and fixed two plumbing problems. He was professional and polite. In addition to providing quality service there were few small things that stood out over other tradesman . He took his shoes off when he came in, where other …
- **5/5 · Google Reviews · Naldo · 2025-03-26**: Best work man
- **1/5 · Google Reviews · tatyana lyles · 2025-03-01**: Extremely erratic driving with road rage
- **1/5 · Google Reviews · Margaret B · 2024-10-17**: After a month of texting he never showed up. We had multiple appointments. He never called to cancel. Just wanted time. Call B&G pipe for a reliable, honest plumber.
- **5/5 · Google Reviews · Dan Walsh · 2024-03-13**: Brian was at my house a few days ago.  He came highly recommended by a good friend.  He took care of a few different problems on one visit.  He was very responsive when I called and arrived on time.  He had all the materials in his truck and is very friendly and professional.  Super guy and talented…
- **1/5 · BuildZoom · Sup · 2020-05-09**: Do yourself a favor and do not call Brian. He did not complete my job and threatened to charge me again if I call him again. I still have a recording of my conversation with him and his invoice. I have to call another plumber to finish the job.
- **1/5 · BuildZoom · Wendy S. · 2016-07-29**: Brian Himpel refused to honor his promise to guarantee his work for a year. My kitchen faucet hose broke after he fixed it 3 months ago. I was desperate to get it repaired since I couldn't wash my dishes or run my garbage disposal. He left me a voicemail stating that he would charge me "$95.00 to wa…

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Data freshness: last scanned 2026-10-13T10:38:19.315Z.
Cite as: Brian Himpel Plumbing — Tavlee (https://tavlee.com/contractor/brian-himpel-plumbing-trumbull)
Source: https://tavlee.com/contractor/brian-himpel-plumbing-trumbull

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